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All 16 Naperville hotels

Country Inn & Suites Naperville

2.5 of 5 Hotel   |   1837 Centre Point Circle, Naperville, IL 60563
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Ranked #4 of 16 hotels in Naperville
A recent review
4 of 5 stars reviewed 2 weeks ago
Patricia P Chicago, United States
  • Reviews (199)
  • Photos (14)
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199 people have reviewed this hotel

Traveler rating
    117
    51
    15
    13
    3
See reviews for
75
30
8
57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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There are newer reviews for Country Inn & Suites Naperville
See the most recent reviews
Chicago, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Our first stay at a Country Inn and Suites by Carlson hotel was in Arizona more than a decade ago, and it is nice to see that this hotel chain still continues to provide comfortable accommodations at a reasonable price. The room and overall facility was clean, and the location of the Naperville hotel allowed us to easily get to... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Sandra W, General Manager at Country Inn & Suites Naperville, responded to this review

Thank you, Patricia P., for your feedback and for taking the time to write about your experience at the Country Inn & Suites-Naperville. We are happy to read that our location fit well with your itinerary, and appreciate your recognition of our staff and services. All of the Country Inns & Suites By Carlson hotels strive to provide comfortable accommodations... More

Chicago, Illinois
1 review
4 of 5 stars Reviewed 2 weeks ago

Have stayed here for 3 days in the summer for the past 3 years to attend the Regional Convention of Jehovah's Witnesses in DeKalb. A shorter drive than going back to Chicago each day. Like it very much..especially the breakfast. Improved frigs in the rooms that kept food we take to the convention cold, and breakfasts were hot this year..Only... More

Was this review helpful? Yes
Sandra W, General Manager at Country Inn & Suites Naperville, responded to this review

Dear Margie210, Thank you so very much for your continued business, and for your kind recognition of our staff and services. The greatest compliment we can receive is that of a returning guest, and we are so appreciative of your business, and of your loyalty to the Country Inn & Suites-Naperville. We will look forward to having the pleasure of... More

Waterloo, Iowa
Contributor
16 reviews 16 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very pleasant, helpful staff, good breakfast, comfortable beds- those are definitely the big ones. Very nice common areas, including a courtyard, and I'm still craving their toffee cookies. But a couple of observations. The hotel isn't exactly in premiere shape- there is some wear. This doesn't really surprise me since they are well-reviewed and appear to do good business. Our... More

Was this review helpful? Yes
Sandra W, General Manager at Country Inn & Suites Naperville, responded to this review

Thank you so much, myinfo4u, for taking the time to share a review of your recent visit to the Country Inn & Suites-Naperville. We are happy you enjoyed your time with us, and so glad you enjoyed our services and amenities (including the cookies!). In our ongoing effort to ensure complete guest satisfaction, we share all of our reviews with... More

olathe, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Douty rooms. Need to update room facilities. Too much airfreshner. Very slow maid service and the TV is in a less than optimal location in my particular room. (The last page of this survey is exactly why people do not like to fill out surveys.) Take a look at this stupid section that I'm typing in right now. All a... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Sandra W, General Manager at Country Inn & Suites Naperville, responded to this review

We truly apologize, Robert B., for the dissatisfaction of your stay. Our goal is to continually improve upon our services, and your feedback is extremely important to us. We will definitely share your constructive comments with our entire team, and hope for another opportunity to exceed your expectations. More

1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel in Naperville is at the top of my list when I visit next year. Based on the 1 week stay this time, I have the right to say that everything there was in place from staff to room and facilities. I strongly recommend this hotel

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Sandra W, General Manager at Country Inn & Suites Naperville, responded to this review

Thank you, Ghazidra! We are already looking forward to seeing you when you return next year, and thank you so much for such a strong recommendation. Your review reflects the epitome of what we aim for at the Country Inn & Suites Naperville -- complete guest satisfaction. We are most appreciative of your business. More

Owasso, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Wonderful staff, rooms and breakfast! Would highly recommend staying here. We couldn't find a room anywhere. We were grateful to get the last room available for miles. We checked in late and they were very helpful and kind. The breakfast was delicious. Lots of variety. The woman working there was so friendly.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Sandra W, General Manager at Country Inn & Suites Naperville, responded to this review

It was a pleasure to have you as our guests, Martie B., and we are so happy that we were able to accommodate you during your recent visit to our area. Finding that "last room" can be somewhat stressful, and we are delighted you were able to get a good night's rest, and enjoy our wonderful breakfast buffet. Should your... More

Barcelona, Andorra
1 review
3 of 5 stars Reviewed 3 weeks ago

Not much can be said about this hotel as it is part of a chain and presumably all are the same. The place looks old, the first impression is a little tired with worn carpets. The bathroom shower fixed is very low and uncomfortable. Why don't American hotels use flexible hose showers? The fixed airconditioning makes rather a lod noise... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Sandra W, General Manager at Country Inn & Suites Naperville, responded to this review

Dear Peter C., We are sorry you were not satisfied with your guestroom accommodations during your recent visit to Naperville, and thank you so much for reaching out and writing your review. We value your feedback, and your suggestions will be used to consider improvements in the future. Thank you for your business. More

Stockholm, Sweden
1 review
4 of 5 stars Reviewed 4 weeks ago

Free wifi, free cookie, pool table, good size swimming pool, nice breakfast and great service! Nice location with only 10 minutes drive to Chicaho Premium Outlet and 30 minutes drive to Chicago downtown!

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Sandra W, General Manager at Country Inn & Suites Naperville, responded to this review

Hello Sanna T! From your review, it sounds like our hotel offered just the right location and amenities to make your visit to Naperville one to remember! We are so happy you enjoyed your stay with us, and appreciate you for taking the time to share your very nice comments. We hope to see you again. More

Naperville, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I really enjoyed my stay at this hotel. The suite was excellent - there was a real sense of privacy between the sitting room and the bedroom. Having TVs in each area, and a good desk to work at, made you feel you weren't in a hotel room. Between the reasonable price, excellent suite and internet, and shuttle service (not... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Sandra W, General Manager at Country Inn & Suites Naperville, responded to this review

Hello Eve V. We are so happy you enjoyed your visit with us, and found your suite to be a comfortable oasis in which to both work and relax. And we are delighted you enjoyed our breakfast buffet, and were able to take advantage of our shuttle service! Thank you so very much for your business. We will look forward... More

Wardensville, WV
Senior Contributor
43 reviews 43 reviews
36 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed several days during a business trip. The bed was wonderful, the air conditioning was outstanding, the bathroom was spacious and well maintained. The fitness center was good. I liked the idea that there is a Laundromat on site. The free breakfast in the mornings is way beyond continental.... bacon, eggs, all kinds of cereal, ect, The facility is... More

Was this review helpful? Yes
Sandra W, General Manager at Country Inn & Suites Naperville, responded to this review

Thank you so very much, Walton Tiger, for such a nice review of your stay. We pride ourselves if providing only the utmost in service and amenities to our guests, and we are delighted to know how much you enjoyed your visit. Please think of us if your business travels bring you back to Naperville; it will be our pleasure... More

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Additional Information about Country Inn & Suites Naperville

Address: 1837 Centre Point Circle, Naperville, IL 60563
Phone Number:
Location: United States > Illinois > Naperville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Naperville 2.5*
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Also Known As:
Country Inn & Suites Naperville Hotel Naperville
Country Inn And Suites Naperville
Country Inn Naperville
Naperville Country Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Family Hotel in Naperville #3 Romantic Hotel in Naperville #5 Business Hotel in Naperville
Hotel Class
Number of rooms
143

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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