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Country Inn & Suites Naperville

2.5 of 5 1837 Centre Point Circle, Naperville, IL 60563
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Country Inn & Suites Naperville
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Country Inn & Suites Naperville
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253 reviews from our community

Traveler rating
    142
    70
    19
    17
    5
See reviews for
98
34
10
72
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

We stayed over night in this hotel as a weekend getaway. We were first sent to our room which had a window looking straight into the pool room where we could see other guests and other guests could see into what is supposed to be a normal private hotel room. Luckily staff relocated us to another room. Upon returning from... More 

Was this review helpful? Yes 1
Sandra W, General Manager at Country Inn & Suites Naperville, responded to this review

Dear Travel_gal423, Thank you for sharing your concerns regarding your recent visit. The safety and well-being of our guests is extremely important to us, and I truly apologize for this situation. It is my understanding that our Operations Manager, Mike Mackaluso, has been in contact with you. Should you wish to discuss your stay further, please feel encouraged to call... More 

Brownsville, Wisconsin
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at the hotel Dec 31 because we had plans the next day in Chicago. I understand that it was New Year's Eve but the hotel staff allowed kids to run around yelling and playing loud music till past midnight, which I thought was ridiculous. The room also had the worst temperature control. It was extremely hot in our... More 

Was this review helpful? Yes
Sandra W, General Manager at Country Inn & Suites Naperville, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay, and for the inconveniences you incurred. We take the time to listen to your constructive comments so we can continually improve our services, and will share your concerns with our team. We appreciate your business, and hope for another opportunity to exceed... More 

Addison, Illinois
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This place slaughters the red roof inn for obvious reasons. We had a suite, so two connecting rooms with a door in between. If we opened the drapes we could see into the pool room (which could potentially be weird if you had crazy people in this room peering out at the swimmers as opposed to me and my kids... More 

Was this review helpful? Yes
Sandra W, General Manager at Country Inn & Suites Naperville, responded to this review

Dear April05080911, WOW! It sounds as though your family enjoyed a great visit, and we are so happy to have had you as our guests. We pride ourselves in being a great hotel for families, and always strive to do whatever it takes to make our guests feel welcome. I am so glad you enjoyed the pool, and that you... More 

Arizona
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 15, 2014

The front desk reps were all very friendly and efficient. They were a pleasure to do business with. Also, the bed was quite comfortable, with a very nice selection of soft and firm pillows. The room was spacious and clean. The housekeeping staff never disturbed us while our DND sign was on the door (which has happened all too often... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Sandra W, General Manager at Country Inn & Suites Naperville, responded to this review

Dear PeachPatchArizona, There are many compliments a hotel can receive, and one of the very nicest is that of a guest promising to return. And when that guest also shares that the hotel and/or brand is worth a switch from third party booking agents, well that is just triple icing on a delicious cake! Our team is committed to making... More 

Pensacola, Florida
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 13, 2014

Great place to stay for a business trip. Rooms were clean. Check in was efficient and easy. They did seem to be a little understaffed. Staff was friendly and helpful. The shuttle was extremely helpful. The lobby was clean. The breakfast was good

Was this review helpful? Yes
Sandra W, General Manager at Country Inn & Suites Naperville, responded to this review

Dear Boatwithmark, it was truly our pleasure to have you stay with us, and we thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your visit, and appreciate your recognition of our staff. We hope you will stay with us again when your business travels bring... More 

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Additional Information about Country Inn & Suites Naperville

Address: 1837 Centre Point Circle, Naperville, IL 60563
Phone Number:
Location: United States > Illinois > Naperville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Naperville 2.5*
Number of rooms: 143
Reservation Options:
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Also Known As:
Country Inn And Suites Naperville
Country Inn & Suites Naperville Hotel Naperville
Country Inn Naperville
Naperville Country Inn
Hotel Style:
#1 Business Hotel in Naperville
#2 Family Hotel in Naperville
#2 Romantic Hotel in Naperville

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