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Country Inn & Suites By Carlson, Naperville

Certificate of Excellence
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1837 Centre Point Circle, Naperville, IL 60563
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Country Inn & Suites By Carlson, Naperville
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320 Reviews from our TripAdvisor Community

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Traveler rating
    176
    88
    23
    28
    5
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131
41
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87
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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  • All months
    (320)
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    (67)
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    (77)
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    (59)
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Kalkaska, Michigan
1 review
5 of 5 stars Reviewed yesterday NEW

This hotel was beautiful! Very clean, nice staff, great breakfast! We would recommend this hotel to anyone in the area! Thank you for a great weekend stay!!! The kids will not stop talking about it! Thank you again!

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Bloomington-Normal, Illinois
5 of 5 stars Reviewed 1 week ago

My stay at this hotel has been amazing! From the managers to housekeeping, they have all been kind, caring, and accommodating. Being a single woman and in Naperville for treatment at the hospital, I always come back to the hotel at the end of the day and am greeted by the friendly staff. I am so thankful to have a... More 

Was this review helpful? Yes
Sandra W, General Manager at Country Inn & Suites By Carlson, Naperville, responded to this review

Hello eeswart, it was so very nice to read your review and we are most appreciative of your wonderful compliments. It has been our distinct pleasure to have you as our guest, and we are so happy our hotel provides you with a safe and comfortable place to call home while you are in Naperville. Of course a recommendation is... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my second time at this hotel. Last year I thout it was great, this year it was even better. We got into Naperville at 12:00 p.m., (it was a 6 hour drive to Naperville)I checked with the front desk to see if we could check in early (3:00 is normal check in). The wonderful front desk lady said... More 

Was this review helpful? Yes
Sandra W, General Manager at Country Inn & Suites By Carlson, Naperville, responded to this review

It was truly our pleasure to see you again, Ranetha R, and we appreciate your business and your loyalty to our hotel. We do our very best to accommodate special requests, and are so happy we were able to get you checked in upon your arrival. We’re glad you found your room to be comfortable, and that you enjoyed our... More 

Cottage Grove, Wisconsin
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed here on a recent trip to Chicago. Upon arrival we were greeted with friendly staff, quick check in and a warm cookie. The room was clean as was the rest of the place. Location is a couple minutes from the interstate, tucked back in a business area. Breakfast had a nice variety to choose from. The price was... More 

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Sandra W, General Manager at Country Inn & Suites By Carlson, Naperville, responded to this review

Thank you, TJcapps, for writing such a nice review of your stay with us. We are delighted you found our hotel to be a good value, and appreciate your recognition of our staff, location and hot breakfast buffet. We strive to go above and beyond to make our guests feel welcome, and we hope for the pleasure of welcoming you... More 

Kearny, New Jersey
Level Contributor
141 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed 1 week ago

Our group booked two rooms. Situated right off the highway, you would need to drive to get to restaurants in downtown Naperville, For us, we were happy the pool was open until midnight. The breakfast is plentiful with lots of hot items. Pet friendly. Nice common area. Room was clean, cookies upon arrival with flavored water in lobby. Carpet showing... More 

Was this review helpful? Yes
Sandra W, General Manager at Country Inn & Suites By Carlson, Naperville, responded to this review

We appreciate your business, Katherine G, and are happy to read you were able to take advantage of our extended pool hours and our inviting lobby. We appreciate your additional comments, and will certainly share them with our team. Thank you for choosing the Country Inn & Suites, and for taking the time to write a review. We hope for... More 

Monmouth, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Clean rooms, good breakfast, easy check in and out, complimentary snacks. Rooms had a separate sitting room from the bedroom which worked great with the kids. Rooms were quiet even though there were many teams staying in the hotel.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Sandra W, General Manager at Country Inn & Suites By Carlson, Naperville, responded to this review

Thank you, Jennifer P, for your feedback and for taking the time to write about your recent visit. We so very much enjoyed having you as our guests, and are delighted you found our guestrooms comfortable and accommodating for your family. We believe a really good breakfast is key to starting an amazing day, and are happy you enjoyed our... More 

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