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BEST WESTERN Naperville Inn

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1617 N Naperville Wheaton Rd, Naperville, IL 60563-1524
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Best prices for: 1 room 1 guest
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BEST WESTERN Naperville Inn
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258 Reviews from our TripAdvisor Community

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Traveler rating
    124
    75
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78
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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  • All months
    (258)
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    (73)
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    (83)
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  • Dec-Feb only
    (37)
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Johnston
1 review
3 of 5 stars Reviewed 2 days ago NEW

I have stayed in this hotel many times in the past, however this was my worst trip. The cleanliness of the room and specifically the A/C was so bad that it could not cool the room. Hotel location was fine for my business at the local college, but I will seek another hotel to use for my trips if the... More 

Review collected in partnership with Best Western

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Naperville, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

It was overall a good stay. Mario at the front desk was excellent. He has such great customer service and I would go back again to experience his professionalism and courteousness. The rooms were good and what you would expect for this price range. The hotel was close to a lot of restaurants, target and other places you may find... More 

Review collected in partnership with Best Western

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Joy P, Guest Relations Manager at BEST WESTERN Naperville Inn, responded to this review

Thank you very much for this wonderful review you have of our hotel. Our staff would like to thank you for recognizing their efforts of providing you excellent service. We hope that you’ve enjoyed your stay with us and we hope to see you again soon. More 

Naperville, Illinois
3 of 5 stars Reviewed 6 days ago NEW

Best Western is an old motel, clean and convenient for traffic. It locates close to I-88. It provides free breakfast and the food tastes okay. We had 2-night stay when our house was renovated. We chose it, not only it closes our house, but also our pleasant experience with its DC site. We enjoyed this stay.

Was this review helpful? Yes
Joy P, Guest Relations Manager at BEST WESTERN Naperville Inn, responded to this review

Thank you for finding the time to post this lovely review you have of our hotel. We are so happy to know that you have enjoyed your stay with us. We hope that we’ll continue to be your choice as your home away from home. Thank you for your business and we hope to see you and your family back... More 

Alton, United States
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I have stayed at Nashville Best Western for years when attending conferences at North Central College. Each time the staff is helpful and cordial. No place else in the area I would recommend. With rare exception I get individual attention and the facilities allow me to ensure I do not miss my daily workout. The small glitches I have experienced... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Joy P, Guest Relations Manager at BEST WESTERN Naperville Inn, responded to this review

Thank you very much for this wonderful feedback. We are so glad to know that you are one of our most loyal customers. We always aim to provide you the best value for your money and we are so glad to have served you well. Thank you so much for your business and we hope to see you back soon. More 

Monterey, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Loyal FAN of BEST WESTERN hotels. There can always be problems at times when traveling. If management and staff correct problems with prompt service then it is always worth it to continue to stay at Best Westerns! Remember! THEIR BEDS ARE THE MOST COMFORTABLE BEDS IN ANY HOTEL!!

Review collected in partnership with Best Western

Was this review helpful? Yes
Joy P, Guest Relations Manager at BEST WESTERN Naperville Inn, responded to this review

Thank you so much for this fantastic review your have of our hotel. The last sentence of your review drew a big smile on our faces. We are so happy to have you as one of our most loyal customers and we would love to continue to be of service to you. Thank you very much for your business and... More 

Shelbyville, Kentucky
2 reviews
5 of 5 stars Reviewed 1 week ago

In town for a concert at the United Center. 2 night stay with no complaints. Comfortable bed, very clean. Our room was by the elevator and we asked to be moved, but hotel was full. Turned out not so bad after all...we got a fan from front desk and it was ok. Breakfast was good. Microwavable biscuits, waffles, fruit, yogurt,... More 

Was this review helpful? Yes
Joy P, Director of Sales at BEST WESTERN Naperville Inn, responded to this review

Thank You for taking the time to leave a review. We are always happy to hear how pleased our guests were and how much they enjoyed the hospitality they received while they were with us. We hope you will stay with us again soon! More 

Mumbai (Bombay), India
Level Contributor
68 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Large comfortable rooms, a decent breakfast, and good coffee. Extremely friendly staff, helped us with menus for nearby take-out restaurants and taxis for the airport. Enjoyed my time here. Watch out for the location though, it's about 40 miles out of downtown Chicago. It takes an hour to get to the city, and there's quite a bit of traffic during... More 

Was this review helpful? Yes
Joy P, Guest Relations Manager at BEST WESTERN Naperville Inn, responded to this review

Thank you so much for your kind comments and review regarding your most recent stay with us. It is so rewarding to hear that we were able to provide a comfortable and convenient experience to nearby take-out restaurants and taxis for the airport. I am glad that you enjoyed the value of our hotel! We are glad your stay was... More 

Grafton, Wi, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Everything went well, good breakfast, clean, quiet, fast Wi-Fi. No complaints. Not sure what else to say but I need more characters to post this review………… …………… ………………… ……………… …………………… ……… ……………… ………… ……… ………

Review collected in partnership with Best Western

Was this review helpful? Yes
Joy P, Director of Sales at BEST WESTERN Naperville Inn, responded to this review

Thank You for the nice review! We are always happy to see that people are pleased with their stay and how everything went! More 

Saint Louis, Missouri
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here for 3 nts. The check-in process was fast and very friendly. The staff genuinely looked like they were having a good time and enjoyed their jobs. Our room was very clean and comfortable. We ate their breakfast every morning. They had make-your-own waffles, bagels, fruit, cereals, donuts, and microwavable breakfast sandwiches. The surrounding area... More 

Was this review helpful? Yes
Joy P, Guest Relations Manager at BEST WESTERN Naperville Inn, responded to this review

We are so pleased to read your five star review of our hotel. We greatly appreciate your acknowledgment of the efforts of our staff to make you feel at home and the opportunity to let them know that they're doing a great job! We can't wait to give you another five star experience! More 

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