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All 16 Naperville hotels

BEST WESTERN Naperville Inn

2.0 of 5 Motel   |   1617 N Naperville Wheaton Rd, Naperville, IL 60563-1524
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78%
Ranked #6 of 16 hotels in Naperville
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 5 days ago
Charisse L Marine on St. Croix, United States
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187 people have reviewed this hotel

Traveler rating
    90
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    7
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50
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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English first
Marine on St. Croix, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

We had a positive experience at the Best Western in Naperville, IL. We scheduled the day of, and Lynn at the front desk accomodated our wishes for the location of the room. Clean hotel, and comfortable beds. Nice shower too!

Review collected in partnership with Best Western

Was this review helpful? Yes
Joy P, Director of Sales at BEST WESTERN Naperville Inn, responded to this review

We are glad to hear that you were so happy with your same day booking. Lin is our front desk manager and trains people to give the type of customer service that they would like to receive when they are the guest. We are known here for our cleanliness and our customer service I am glad you experienced both and... More

Minneapolis
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a clean, friendly place to stay at a reasonable price. The staff is friendly and quick. Only suggestion would be to move smokers farther away from the front door and increase the protein options at breakfast. Also the breakfast room was very hot and loud with TVs blaring--would be nice to have a quieter venue for those of... More

Was this review helpful? Yes
Joy P, Director of Sales at BEST WESTERN Naperville Inn, responded to this review

Thank You for leaving a review. We are all very excited to let you know that we are starting a renovation of our breakfast room at the end of this year. The plans are for a large and, modern and sleek room. There will be a harvest table and plenty of seating. We are very happy about this wonderful upgrade... More

New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We were there for one night,to visit family in Naperville, Illinois everything was fine. It was very quiet so great for getting rest. Nice breakfast. there were lots of choices. Convenient location for us in Naperville. No problems.

Review collected in partnership with Best Western

Was this review helpful? Yes
Joy P, Manager at BEST WESTERN Naperville Inn, responded to this review

We are glad that you found our location to be convenient. We are so glad that your stay was peaceful and we look forward to seeing you again! More

NAPERVILLE, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

best western is a very nice clean comfortable place to stay whether your stay calls for 1 night or 7 nights. nice clean comfortable rooms state of the art television and a very nice professional staff.

Review collected in partnership with Best Western

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Joy P, Manager at BEST WESTERN Naperville Inn, responded to this review

Thank you for your compliments to our staff and high standards of cleanliness and hospitality. We are glad your stay was comfortable and we look forward to your next visit! More

HASTINGS ON HUDSON
2 reviews
4 of 5 stars Reviewed 2 weeks ago

The Best Western Inn Naperville is a friendly, clean, and conveniently located hotel. The staff is helpful, and service is always good. Any concerns are met and taken care of quickly. It is conveniently located to stores, restaurants, and other local conveniences.

Review collected in partnership with Best Western

Was this review helpful? Yes
Joy P, Director of Sales at BEST WESTERN Naperville Inn, responded to this review

Thank You for your kind review! We are very happy that you enjoyed your stay with us and the convenient location to many different restaurants in the area. We hope to see you again soon! More

Atlanta, Georgia
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

While the sheets were clean and the staff friendly, this property is in desperate need of refurbishment! The location is good, as is the exterior. However, it is past due for refurb: "Patch" type repairs evident, shop-worn fixtures evident, carpet and bathroom fixtures looked like they cam from a salvage sale (I wouldn't dare step into the Tub!)

Review collected in partnership with Best Western

Was this review helpful? Yes
Joy P, Director of Sales at BEST WESTERN Naperville Inn, responded to this review

I read your review on Medallia yesterday and responded to your concerns. I was surprised to see this on Trip Advisor today. We are very sorry that you were not happy with your stay at our property. We were glad to hear that you found our sheets clean, as we are known for our cleanliness. We are also currently renovating... More

charlotte, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

the staff and renovated rooms were excellent. It was our first visit to a Best Western and were pleasantly surprised. Turned out the location was farther from our friend in Oswego than we anticipated.

Review collected in partnership with Best Western

Was this review helpful? Yes
Joy P, Director of Sales at BEST WESTERN Naperville Inn, responded to this review

Thank You for your review. I appreciate your kind words. We are known for our cleanliness and are very proud of our renovations. We are currently finishing all of our bathrooms in granite! I know we were a bit farther from Oswego then expected, however I would like to see you at the Best Western, Naperville Inn again soon! More

Lexington, Illinois
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

My husband I stayed at this hotel overnight in July. It was extremely clean and comfortable. Though we were near the elevator our room was very quiet. Well worth the price. The staff was very welcoming. We'd stay again.

Was this review helpful? Yes 1
Joy P, Director of Sales at BEST WESTERN Naperville Inn, responded to this review

Thank You for your kind review. We pride ourselves on being the clean, comfortable and affordable alternative to the neighboring hotels. We are happy that you enjoyed your stay with us and look forward to seeing you in the future! We are remodeling our breakfast room at the end of the year to a very modern and sleek looking area,... More

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed July 26, 2014

We stayed here to try and save money from the outrageous Chicago prices. I found the room small and very average especially considering the price. The nearby area (about 15 minute drive) was very nice and had plenty of dinner choices. The nearby train station provided a route into the city which had plenty of parking. The internet was pretty... More

Was this review helpful? Yes
Joy P, General Manager at BEST WESTERN Naperville Inn, responded to this review

Dear Nick D, Thank you for bringing to our attention your experiences and thoughts regarding your recent stay in our hotel. It is nice to know that you liked our convenient location, good internet connection as well as the comfort that our accommodations provide. We would like to assure you that our rates are competitive and since we also value... More

Findley Lake, New York
1 review
5 of 5 stars Reviewed July 26, 2014

I loved how this hotel is so clean and the staff make sure you feel welcome. I will be back here on my next stay. They put me in a new room, I guess they just renovated their bathrooms. The beds are very comfortable, look new too.

Was this review helpful? Yes
Joy P, General Manager at BEST WESTERN Naperville Inn, responded to this review

Dear willis h, We are so happy to hear that you really appreciated the warm welcome showed by our staff. As a valued guest, your feedback is very encouraging! Our recent renovations are aimed to provide more comfort to our guests, glad that you liked the bathroom and bed. Rest assured that we will continuously deliver better services and hope... More

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Additional Information about BEST WESTERN Naperville Inn

Address: 1617 N Naperville Wheaton Rd, Naperville, IL 60563-1524
Phone Number:
Location: United States > Illinois > Naperville
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Naperville Inn 2*
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Also Known As:
Best Western Naperville Hotel Naperville
Naperville Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style
#1 Green Hotel in Naperville #5 Family Hotel in Naperville #6 Business Hotel in Naperville
Hotel Class
Official Description (provided by the hotel)
Best Western is the perfect choice for your stay in Naperville For your dining pleasure there are pleanty of restaurants to choose from. Located near many corporate headquaters such as Lucent Tech, Nalco, Conagra Foods, Office Max, Nicor, BP Amoco and many more. Minutes from beautiful Downtown Naperville and the Riverwalk. Visiting a college in the area, call and ask about our special college rate. Whether travelling for pleasure or business you will enjoy the great rates and an excellent friendly staff. ... more   less 
Number of rooms
103

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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