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BEST WESTERN Naperville Inn

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1617 N Naperville Wheaton Rd, Naperville, IL 60563-1524
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BEST WESTERN Naperville Inn
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BEST WESTERN Naperville Inn
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237 reviews from our community

Traveler rating
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    29
    16
    8
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58
47
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74
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Stillwater, Minnesota
Top Contributor
60 reviews 60 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Excellent stay.Front desk staff Really nice and helpful, Hotel and rooms very clean, Comfy beds and it is close to downtown Naperville. It is also close to numerous restaurants and shopping and the price was very reasonable. Stop in you will not be disappointed.

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South Bend IN
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Hands down this has to be one of the best BEST WESTERN HOTELS ever! The beds are super comfy, rooms are very clean and smell amazing, priced well, and free breakfast options are not only good, they are far more then expected :) We will be back AGAIN .......

Review collected in partnership with Best Western

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Joy P, Guest Relations Manager at BEST WESTERN Naperville Inn, responded to this review

It is so rewarding to hear that we were able to provide a comfortable and clean experience. I am very pleased to learn that you enjoyed the breakfast offered at our hotel. I am thrilled to hear that we exceeded your expectations and we look forward to seeing you again! More 

Oakley, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

I chose the Best Western in Naperville because is was close to where my mother lives. It was clean and comfortable and the person at the front desk was very friendly and helpful. Nothing spectacular but fine for one or two nights at a decent price. I would stay again.

Review collected in partnership with Best Western

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Joy P, Director of Sales at BEST WESTERN Naperville Inn, responded to this review

Thank You for the kinds review. I am so very happy that you received the wonderful hospitality that we are known for at the Best Western, Naperville Inn! Please come back and see us again soon! More 

Chicago, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

I stayed one night and interacted briefly with staff. The hotel appeared clean and safe, but I only saw the lobby, elevator, hall to room, room, and breakfast area. I am a light sleeper, so the fridge was kind of loud for me, but I drowned it out with the fan from the heater and my Zen music on phone.

Review collected in partnership with Best Western

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Joy P, Guest Relations Manager at BEST WESTERN Naperville Inn, responded to this review

Thank you so much for taking the time to write this thorough and insightful review. We appreciate how you have let us know what areas of our service impressed you and which were lacking. We are also forever working to improve upon the guest experience and I hope you will remember our attributes and return to see how we have... More 

Broomfield, Colorado, United States
Contributor
20 reviews 20 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We moved over to the Best Western from the dumpy Motel 6 next door. The higher room rates (which wasn't all that much higher) was more than worth it. This place is spotless, updated, convenient and the staff is exceptionally helpful and friendly.

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Joy P, Guest Relations Manager at BEST WESTERN Naperville Inn, responded to this review

I am so glad to hear from you and to discover that you enjoyed your stay with us so much. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. It is so rewarding to hear that we were able to give you... More 

mesquite, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Price was very reasonable and the rooms were clean and nice sized. I stay at many higher end hotels because of work and I can say this place adds up to the Hilton and Hamptons I have stayed at in the area.

Review collected in partnership with Best Western

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Joy P, Guest Relations Manager at BEST WESTERN Naperville Inn, responded to this review

I am happy to learn that you enjoyed the value and the amenities of our hotel! We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. On behalf of our entire staff, we thank you for your business and we hope to see you again when... More 

Boston, Massachusetts
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Front desk staff very friendly and helpful, particularly Mario. Hotel is conveniently located near highway (I-88). Plenty of restaurant options nearby. Free breakfast options are OK. Overall nice experience and recommended.

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Joy P, Director of Sales at BEST WESTERN Naperville Inn, responded to this review

Thank You for taking the time to post a review. I am so pleased to hear that you received the great hospitality that we have come to be known for. We are very happy that your stay was so pleasant and that you found the close location to the highway as well as all the area restaurants very convenient for... More 

North Ridgeville, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

This is a great place to stay, staff is excellent, friendly, and responsive. The room was comfortable with a fridge and micro, the place was clean, and it is conveniently located. We needed a place to work, and the staff helped set us in the breakfast area after breakfast was over. The table had outlets in it to help us... More 

Review collected in partnership with Best Western

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Joy P, Director of Sales at BEST WESTERN Naperville Inn, responded to this review

Thank you Mark, for your review. We recently renovated our Breakfast Café and we are noticing that there is a lot more business taking place in it! The outlets we were installed to make working in the area easier and I am so happy that you found that convenient. We look forward to your next stay at the Best Western,... More 

Hong Kong
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The hotel was run down and way out of the city limits, but access to the highway going east was great! Initially I was concerned about safety because of the area, but the staff and amenities were good.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Joy P, Director of Sales at BEST WESTERN Naperville Inn, responded to this review

Thank You for leaving your review of our hotel. I was a bit shocked after reading worn down. We just completed a huge renovation of our breakfast area and fitness room with a renowned Interior Design Firm, that we are very proud of! We have upgraded our mattresses to Serta Sleepers and our 37 in flat screen T.V.'s are above... More 

1 review
5 of 5 stars Reviewed March 16, 2015

From check in to check out, I was amazed by the friendlyness of the staff and the way they went out of their way to make our hotel stay comfortable. I was quite happy with the cleanliness and the range of services offered.

Review collected in partnership with Best Western

Was this review helpful? Yes
Joy P, Guest Relations Manager at BEST WESTERN Naperville Inn, responded to this review

Thank you so much for your five star rating and acknowledging the efforts of our staff to make you feel comfortable and at home and our high standards of cleanliness and hospitality. I am thrilled to hear that we exceeded your expectations and we look forward to seeing you again for another five star experience! More 

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