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BEST WESTERN Naperville Inn

2.0 of 5 1617 N Naperville Wheaton Rd, Naperville, IL 60563-1524
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BEST WESTERN Naperville Inn
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BEST WESTERN Naperville Inn
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224 reviews from our community

Traveler rating
    107
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ottawa, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

A number of us flew in for a week of meetings and stayed at this property. The rooms were clean and well kept. The staff at the front desk were always courteous and very helpful. Because the rooms are heated with a wall unit/heat pump, the sound of it going on and off at night could be an issue, but... More 

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Illinois
1 review
4 of 5 stars Reviewed 3 weeks ago

the room was very clean.....staff is pleasant.....the only down side is maintenance to the a/c-heating unit was needed....if they clean the heating units more often, it would be 5 stars.......I have stayed at this bestwestern before and would in the future.

Review collected in partnership with Best Western

Was this review helpful? Yes
Joy P, Director of Sales at BEST WESTERN Naperville Inn, responded to this review

Thank You Dee for posting a review and for your kind words. We looked into the room you had been in and left a note for the maintenance man to take care of the AC/Heating Unit. hank you for letting us know and we look forward to seeing you on your next visit! More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

My Wife and I spend 2 days in the area here, we had great experience in Naperville and Chicago. The staff were great and helpful. The room and bed were clean. The hotel is close to all amenities and about 45mins to downtown Chicago.

Was this review helpful? Yes
Joy P, Director of Sales at BEST WESTERN Naperville Inn, responded to this review

Thank You for leaving a review of our hotel We are happy to have provided great hospitality to you and your wife. Yes it s very convenient for our guests to get to downtown Chicago from our hotel. We are only 2 miles from the Metra Train Station if people prefer the train to driving. We look forward to seeing... More 

Lodi, Ohio
Contributor
15 reviews 15 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 29, 2015

I stayed here recently over a weekend. I was in an outside entry ground floor. Room was clean, breakfast was good, as was the price for the stay. No problems with noise or parking. Friendly staff that were helpful and supplied extra towels when i needed them.

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Joy P, Manager at BEST WESTERN Naperville Inn, responded to this review

It is wonderful to hear that you enjoyed your stay with us. It is wonderful to hear of the great impression we made with our amenities and services. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit. More 

Pekin, Illinois
1 review
4 of 5 stars Reviewed January 19, 2015

Nice clean hotel....very good and free breakfast....very friendly staff.....in room hot tub was nice too...free wi-fi was kinda slow...our room was outside access...pillows were lumpy and bed was a little hard....overall a good stay...would stay again!

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Joy P, Director of Sales at BEST WESTERN Naperville Inn, responded to this review

Thank You Jim for posting a review! We are so happy that you found staying in our hot tub room relaxing! Yes the breakfast is complimentary in our newly renovated breakfast café and so is our wifi. We are always pleased to hear how happy people are with our friendly and hospitable staff. We hope to see you again soon! More 

Cicero, Illinois
1 review
5 of 5 stars Reviewed January 14, 2015

the breakfast attendant (Jen) was very friendly, helpful, and attentive. The food is very good, lots of variety. The Best Western Naperville Inn is my favorite place to stay and I would definitely stay here again whether it is business or pleasure!

Was this review helpful? Yes
Joy P, Director of Sales at BEST WESTERN Naperville Inn, responded to this review

Thank You for your kind review and your kind words for Jenn! We are so happy that you experienced the special kind of hospitality that the Best Western Naperville Inn provides! Also that you really enjoyed our breakfast in our newly renovated breakfast café! We hope that you will be back soon. More 

Cleveland, Ohio
1 review
4 of 5 stars Reviewed January 5, 2015

Nice clean hotel . Recently updated breakfast bar, very nice and well supplied by Jen(thank you).Mario at the desk is very helpful with every need we had. I would recommend this hotel to any one on a budget. Only 35 min to downtown Chicago and about the same to O'Hare international airport .

Was this review helpful? Yes
Joy P, Manager at BEST WESTERN Naperville Inn, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! We are excited to share this review with Mark and the rest of our staff who will be pleased to hear of the outcome of our efforts to make you feel at home. We very much appreciate your loyalty and look forward to... More 

Dallas, Texas
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed December 31, 2014

This is a comfortable and clean hotel with friendly staff. We would stay at the hotel again if we needed to stay in the area. The Wi-Fi speed was adequate and the connection was good. The continental breakfast was no frills but adequate. It would have been nice to have some hot cereal and some eggs and meat.

Was this review helpful? Yes
Joy P, Director of Sales at BEST WESTERN Naperville Inn, responded to this review

Thank You for taking the time to leave a review of our property. We always strive to have repeat customers and appreciate that you will be one of them. We recently renovated our breakfast room to a very modern and sleek area. We do have hot oatmeal and are looking at adding hot eggs instead of the hard boiled and... More 

waycross, United States
1 review
4 of 5 stars Reviewed December 5, 2014

I stay here everytime I come to visit my son at college. It is an older hotel that has been remodeled and is always clean and neat. They have a very friendly and professional staff that is always accomodating. The only criticism I have had through the years is their small breakfast dining room, BUT Hooray, they are remodeling and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Joy P, Manager at BEST WESTERN Naperville Inn, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful, and welcoming as possible. It is so rewarding to hear that we were able to provide a clean and convenient experience. On behalf of our entire staff, we thank you for your business and we hope... More 

Indianapolis, Indiana
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 3, 2014

I recently stayed at this hotel for two nights. The staff was very friendly through the entire stay. The room was decent enough. There were plenty of restaurants around the hotel as several in downtown Naperville. The continental breakfast wasn't much to write home about. We checked it out the first morning but ate elsewhere. We didn't even check it... More 

Was this review helpful? Yes
Joy P, Director of Sales at BEST WESTERN Naperville Inn, responded to this review

We are so happy to announce that we are near completion of our breakfast room and fitness room renovation. You will be very pleased with the modern and sleek area. Our breakfast will be expanded and you will definitely want to stay and eat with us! We sincerely hope that you will be back to see it! More 

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Additional Information about BEST WESTERN Naperville Inn

Address: 1617 N Naperville Wheaton Rd, Naperville, IL 60563-1524
Phone Number:
Location: United States > Illinois > Naperville
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Naperville Inn 2*
Number of rooms: 103
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Also Known As:
Best Western Naperville Hotel Naperville
Naperville Best Western
Hotel Style:
#1 Green Hotel in Naperville
#5 Business Hotel in Naperville
#6 Family Hotel in Naperville

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