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BEST WESTERN Naperville Inn

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1617 N Naperville Wheaton Rd, Naperville, IL 60563-1524
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1 room 1 adult
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BEST WESTERN Naperville Inn
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312 Reviews from our TripAdvisor Community

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Normal, Illinois
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was great for a quick overnight stay. The breakfast was nothing much to speak about, but the room was comfy and the staff were very nice. I don't know that I'd stay here for a long trip, but for overnight it was great.

Review collected in partnership with Best Western

Helpful?
Thank Kelly W
Joy P, Director of Sales at BEST WESTERN Naperville Inn, responded to this review

Hi Kelly! Thank You for taking the time to leave a response on your stay at our hotel. We have recently added sausage, bacon, egg patties to make breakfast sandwiches out of as well as cheesey omlettes to our buffet. We also have freshly sliced strawberries and blueberries to add to your make your own waffle. In November of 2014... More 

Columbia, MO, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Good, basic hotel. Not a lot of frills, but I've stayed here multiple times (my daughter attends college in Naperville) and the rooms are clean. Breakfast is so-so and limited in selection. Very convenient to downtown.

Review collected in partnership with Best Western

Helpful?
Thank Peggy W
Joy P, General Manager at BEST WESTERN Naperville Inn, responded to this review

Hi Ms Peggy Thank you so much for your lovely words - it is so great toe hear that our team is doing a good job and its comments like yours that keep us going! Thank you for recommending our Hotel to your family and friends! Best wishes From Syed (GM) More 

Sedona, United States
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Have stayed several times at the Best Western Naperville Inn, and always considered it excellent based on those experiences. A couple hiccups this time: the elevator was out-of-service over the holiday weekend, so we opted for a 2nd floor room which seemed to smell of old cigarette smoke. Opening the window to let in fresh air made it more tolerable.... More 

Review collected in partnership with Best Western

Helpful?
Thank Patricia K
Joy P, Director of Sales at BEST WESTERN Naperville Inn, responded to this review

We appreciate you taking the time to leave a review. I am glad that you consider us excellent from your pervious stays with us. I was sorry to hear about the hiccups in your last stay and am personally looking into each one. I am happy to announce that our elevator is up and running with no problems. We are... More 

Greater London, United Kingdom
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The rooms were clean, airy and specious. The hotel is located in a very quiet part of town and we slept very well. Comfy mattresses too! The free breakfast was rich and varied. We had a car and drove to explore Chicago from here.

Helpful?
Thank Ketapad
Joy P, Director of Sales at BEST WESTERN Naperville Inn, responded to this review

Thank You for your review!! We upgraded our mattresses and have gotten so many compliments on them. People even ask where they can buy the same mattresses. I am glad that you enjoyed your breakfast here! We are always expanding it to accommodate the many tastes of our guests. Hope to see you again soon! More 

DeSoto, United States
1 review
5 of 5 stars Reviewed December 21, 2015

Great Facility! We will definitely be back again. Friendly Staff, Very Clean Rooms, Awesome Christmas decorations and Amish décor overall. Fantastic breakfast buffet! Cannot think of one thing that needed any improvement!

Review collected in partnership with Best Western

Helpful?
Thank Joyce N
Joy P, Director of Sales at BEST WESTERN Naperville Inn, responded to this review

Thank You for your kind review. We are very happy with our staff and are so glad that you have experienced our hospitality. Wishing you warm holidays and looking forward to your next trip to our hotel. More 

Boyne City, Michigan
Level Contributor
108 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed December 21, 2015

My husband and I spent one night at this facility while having an early Christmas with family and friends in the area. The motel was clean and comfortable, close to dining and shopping, and best for us, pet friendly.

Helpful?
Thank Nancy G
Joy P, Director of Sales at BEST WESTERN Naperville Inn, responded to this review

We are happy to be a pet friendly hotel that welcomes peoples pets to our first floor rooms. No need to travel for the holidays without your pet! More 

Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed December 16, 2015 via mobile

I have been staying here for 4 years now and have never been disappointed. Always welcomed with a friendly smile and efficient service. The beds are comfortable and my room is always immaculate. The breakfast which I normally don't eat at motels, I will eat here. Especially the DONUTS!!! Try to find another motel with donuts. And if I can... More 

Helpful?
Thank Larry P
Joy P, General Manager at BEST WESTERN Naperville Inn, responded to this review

Dear Larry P Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and breakfast . Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. Thank... More 

Silvis, United States
2 reviews
4 of 5 stars Reviewed December 15, 2015

Great location in Naperville for my purposes and affordable for the area. Everything as advertised, no problems, very quiet. Close to Interstate 88 and several large office buildings, easy to access, and reliable internet.

Review collected in partnership with Best Western

Helpful?
Thank Darrin A
Joy P, Guest Relations Manager at BEST WESTERN Naperville Inn, responded to this review

I am glad that you enjoyed your stay with us. We are happy to know that we have exceeded your expectations with our accessible location, affordable rates, quiet environment and reliable internet. Thank you for staying with us and we are looking forward for your next visit in the area. More 

Level Contributor
9 reviews
4 hotel reviews
5 of 5 stars Reviewed December 12, 2015

Clean room, quiet and very neat. We stayed in a jacuzzi room and received a great deal. Breakfast was continental but still very good. Overall experience was a plus! Its a little far but if you need to get away for a while this would be a good place.

Helpful?
Thank Maria M
Joy P, Guest Relations Manager at BEST WESTERN Naperville Inn, responded to this review

Thank you for giving us a five star rating! It was great to know that you appreciated our clean accommodations, affordable rates and continental breakfast. I am glad that we have provided you an excellent overall experience in our hotel. We are definitely looking forward for your next visit with us! More 

Sugar Grove, United States
2 reviews
5 of 5 stars Reviewed December 12, 2015

Great Room with Jacuzzi. Breakfast was very good. Loved the eggs with cheese, sure beats the rubber eggs from other hotels. Nice location close to many restaurants and entertainment. Tub was Great!!!!

Review collected in partnership with Best Western

Helpful?
Thank Sean W
Joy P, Guest Relations Manager at BEST WESTERN Naperville Inn, responded to this review

I am glad that you liked our room with Jacuzzi, breakfast and accessible location. Thank you for choosing us for your hotel stay. We would love to have you back! More 

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