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All 16 Naperville hotels

BEST WESTERN Naperville Inn

2.0 of 5 Motel   |   1617 N Naperville Wheaton Rd, Naperville, IL 60563-1524
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77%
Ranked #10 of 16 hotels in Naperville
Certificate of Excellence 2013
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 2 weeks ago
JOANNE W REYNOLDS
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144 people have reviewed this hotel

Traveler rating
    64
    45
    21
    8
    6
See reviews for
36
28
15
46
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
REYNOLDS
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Nice hotel, clean, friendly front desk help at check in and check out. Helpful with local directions. Your average breakfast. If I had time I would've tried the Belgian waffle maker. Some other people were using the machine, but they smelled really good. The staffers were very attentive to keeping the area picked up.

Review collected in partnership with Best Western

Was this review helpful? Yes
Joy P, General Manager at BEST WESTERN Naperville Inn, responded to this review

It is very enlightening to know that you enjoyed your stay at our Hotel. We are happy to know that our staff was able to assist you properly during your stay and during breakfast. We are also excited to know you would like to try our Belgian waffle maker. We would you will able to do that next time as... More

1 review
5 of 5 stars Reviewed 2 weeks ago

We have been to this hotel three times and have only good things to say about it. Service, cleanliness, staff, service and breakfast were excellent. The bed was SO COMFORTABLE that we hope to order one for our own. They are still in process of updating, so hope to see a larger breakfast area that will better accommodate the many... More

Review collected in partnership with Best Western

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Joy P, General Manager at BEST WESTERN Naperville Inn, responded to this review

We are glad to know that that your stay with friends was comfortable and convenient. Your valuable feedback helps us in evaluating the kind of service we provided during your stay. Thank you for acknowledging our overall excellent and well-appointed accommodations – breakfast, comfortable beds and staff assistance, that made your stay worth the value you have expected of. Thank... More

Iowa City, Iowa
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I would give this hotel top marks all around except for a very weird experience at breakfast. There was a group of people standing around eating breakfast in front of the buffet counter blocking access to the food (there were tables available). Through the conversation it was clear not all were staying at the hotel. Probably not something the hotel... More

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Joy P, General Manager at BEST WESTERN Naperville Inn, responded to this review

Thank you for bringing to our attention your experience regarding your recent stay our Hotel. We value your appreciation of our environment-friendly practices. We would also like to apologize for the inconvenience that happened during your stay. Our aim is to ensure that you are satisfied with our services and accommodations. It is saddening to know that the breakfast was... More

Sun Lakes, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 9, 2014

Very adequate with excellent service and price is better than most in the area. Excellent access to Toll Road and multiple restaurants, shopping close by. Kinda tricky access & egress but well worth the cost.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Joy P, General Manager at BEST WESTERN Naperville Inn, responded to this review

Thank you for choosing to stay with us. We are committed to delivering the highest level of service to our guests and your feedback will help us improve our services to better achieve our customer satisfaction. Most of our guests appreciate our convenient location as well as the quality services that our Hotel offers. It was a pleasure to serve... More

Galena, Illinois
Top Contributor
57 reviews 57 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 7, 2014

e had not stayed at this particular hotel before, but had a gift card we wanted to use. I also have diamond status in their loyalty program. I belong to more than one hotel program and will stay at the local hotel chain's property offering me the best value. we were only staying for one evening and basically just were... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Joy P, General Manager at BEST WESTERN Naperville Inn, responded to this review

Thank you for your time and effort in sharing the details of your recent stay with us. You’ve covered so much of our services and amenities and we sincerely appreciate that you’ve included them in this review. Most of guests really enjoyed our convenient location as well as the quality accommodations and services we offer. Your satisfaction is an encouragement... More

Fond du Lac, United States
2 reviews
5 of 5 stars Reviewed February 19, 2014

The facility and staff provide a comfortable experience to us every time we visit. We could stay elsewhere but always like the quaint feeling of this smaller facility. My wife and I like the exceptional service and the friendly staff who take the time to make the traveling experience pleasureable

Review collected in partnership with Best Western

Was this review helpful? Yes
Joy P, General Manager at BEST WESTERN Naperville Inn, responded to this review

We are very pleased to hear that you had a pleasant experience following your most recent visit with us. We know you have a choice when you travel and appreciate you choosing our hotel. Comfort and enjoyable accommodation is one of our priority, and we are happy to know that we were able to meet that during your visit in... More

Ventura, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 19, 2014

When we go to Illinois to visit our daughter who is a Wheaton College student, we like to stay at the Naperville Best Western. We get a reduced rate, the rooms are clean, spacious and well appointed, the staff is friendly and helpful and they have an excellent complimentary breakfast. Last year, I brought my mom here when we came... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Joy P, General Manager at BEST WESTERN Naperville Inn, responded to this review

It is so nice to hear such a wonderful review about our Hotel, and thank you for sharing the details about your recent visit. We are happy to now that we were able to keep and maintain that expectation that you have for us every time you visit our hotel from the cleanliness and comfort of the hotel, to our... More

Bloomington, Minnesota
1 review
5 of 5 stars Reviewed February 13, 2014

I came here for a funeral and the staff really were very compassionate and understanding when I had to leave early. They accommodated my early checkout and refunded my stay. My room was made up every day and was always left nice and clean and fresh.

Was this review helpful? Yes
Joy P, General Manager at BEST WESTERN Naperville Inn, responded to this review

We are very pleased to hear that you had a pleasant experience following your most recent visit with us. It is our goal to provide the best lodging experience to our valued guests. Your comments will be shared with our staff, thank you. More

Nashville, Tennessee
1 review
5 of 5 stars Reviewed February 13, 2014

I really enjoyed staying here as the staff is so friendly. They make you feel at home. The housekeeping staff did a great job cleaning our room too. We enjoyed the breakfast also. We will be back again when we come back to visit family.

Was this review helpful? Yes
Joy P, Director of Sales at BEST WESTERN Naperville Inn, responded to this review

It is so nice to hear such a wonderful review about our Hotel. We appreciate that you find our hotel comfortable and clean and enjoyed the choices of our breakfast. Thank you for recognizing the efforts of our staff, your kind words will definitely reach them. It was a pleasure to serve you, we hope to see you soon! More

Elgin, United States
1 review
5 of 5 stars Reviewed January 27, 2014

The staff at this hotel has to be one of the nicest most professional staffs I have experienced at a hotel. The room was prepared for our early arrival, the heat was even on, which came in handy as it was -5 degrees outside. I love this hotel and will stay again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Joy P, Director of Sales at BEST WESTERN Naperville Inn, responded to this review

Thank You Catherine! We appreciate your kind words! We try very hard to offer the guest a wonderful experience and I am glad that you had one! More

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Additional Information about BEST WESTERN Naperville Inn

Also Known As:
Best Western Naperville Hotel Naperville
Best Western Naperville Hotel
Best Western Naperville
Naperville Best Western
Address: 1617 N Naperville Wheaton Rd, Naperville, IL 60563-1524
Phone Number:
Location: United States > Illinois > Naperville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#1 Green Hotel in Naperville
#8 Business Hotel in Naperville
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Naperville Inn 2*
Official Description (provided by the hotel):
Best Western is the perfect choice for your stay in Naperville For your dining pleasure there are pleanty of restaurants to choose from. Located near many corporate headquaters such as Lucent Tech, Nalco, Conagra Foods, Office Max, Nicor, BP Amoco and many more. Minutes from beautiful Downtown Naperville and the Riverwalk. Visiting a college in the area, call and ask about our special college rate. Whether travelling for pleasure or business you will enjoy the great rates and an excellent friendly staff. ... more   less 
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