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All 16 Naperville hotels

BEST WESTERN Naperville Inn

2.0 of 5 Motel   |   1617 N Naperville Wheaton Rd, Naperville, IL 60563-1524
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Ranked #6 of 16 Hotels in Naperville
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed yesterday
Stella Q catawissa, United States
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194 reviews from our community

Traveler rating
    93
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    25
    14
    7
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49
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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catawissa, United States
1 review
5 of 5 stars Reviewed yesterday NEW

great area to stay. great hotel. Napperville was a beautiful convenient town. The parks are wonderful. restaurants were good. We would recommend this hotel and town. It was convenient to Chicago. Which is where we went on the second day.

Review collected in partnership with Best Western

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Cedar Rapids, Iowa, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We took a relatively last minute trip into Chicago and only stayed for one night. By the time we decided to go all reasonably valued rooms were unavailable anywhere close to Wrigley Field. And if we're going to drive for 30 minutes and spend $250, why not drive an extra 15 minutes and spend $80, right? My wife and I... More

Was this review helpful? Yes
Joy P, Director of Sales at BEST WESTERN Naperville Inn, responded to this review

Hi Brad! Thank You for your review! I am happy to tell you that we will be renovating our breakfast area at the end of this year. It will have a very sleek and modern feel. It will be expanded and so will our breakfast. I was surprised by your comments about our fruit, as we are always receiving great... More

Springdale
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This property was exceptionally clean, lovely room quiet with comfortable bed. The staff was congenial, professional, and eager to please. Kudos, Mr. Mario Garcia, front Desk Concierge, is exceptional

Was this review helpful? Yes
Joy P, Manager at BEST WESTERN Naperville Inn, responded to this review

Thank you so much for your compliments, rating, and review of our high housekeeping and cleanliness standards. We are all pleased to learn we were able to make you feel at home and that our services and accommodations lived up to your expectations. Thank you again for your review. More

Fairfax, Virginia
1 review
5 of 5 stars Reviewed 2 weeks ago

I have been traveling alot on family and legal business between Illinois and Virginia for the past couple of years. I have found extended family at this Best western in Illinois and also have had a great experience at Best Western in Fairfax. Virginia. The staff at best Western Naperville, Illinois in particular Mario Garcia have been like family. I... More

Was this review helpful? Yes
Joy P, Guest Relations Manager at BEST WESTERN Naperville Inn, responded to this review

It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. We appreciate your acknowledgment of the efforts of our staff to make you feel at home and the opportunity to let... More

Holland
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Where to start? The front desk girls were GREAT.. Our check in was fast and painless. Our room was very nice and quiet which worried me me because we were in a room next to an entrance. But all was VERY quiet. Breakfast was very nice with lots of variety. The only drawback was the fitness room. The machines were... More

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Joy P, Director of Sales at BEST WESTERN Naperville Inn, responded to this review

Thank You for your response. I am so happy that your experience was a good one starting with our friendly ladies at the front desk! I am happy to report that at the end of this year that we are going to be renovating our breakfast room, expanding it and moving our exercise room. the exercise room will be large... More

Springfield, Missouri
Contributor
14 reviews 14 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Check in staff was great, room not very clean. Crusty places on carpet, carpet needed a vacuum. Metal door frame needed wiped down, and hairs in the tub. Blanket on one of the beds smelled like it had not been changed after someone used it. Check out staff was not concerned, or never even said oops so sorry! Won't stay... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Joy P, Director of Sales at BEST WESTERN Naperville Inn, responded to this review

I was surprised to see your review here this morning. I sent you a very nice apology yesterday with an offer of a future discount through the hotel. We are known for our cleanliness and the care and concern that our staff brings to the property. I am not sure why there were these issues that you have listed or... More

Holland, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Stay at this hotel often. Always satisfied with service and accommodations. Staff dedicated to providing good, friendly service. Continental breakfast has variety of fresh fruit. Central location to Lisle-Naperville area.

Review collected in partnership with Best Western

Was this review helpful? Yes
Joy P, Director of Sales at BEST WESTERN Naperville Inn, responded to this review

Thank You for your review. We value all of our customers, however the repeat customers are those that have tried us and choose to come back! THANK YOU for choosing us as your Naperville Hotel to stay at when you are in town! More

Marine on St. Croix, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

We had a positive experience at the Best Western in Naperville, IL. We scheduled the day of, and Lynn at the front desk accomodated our wishes for the location of the room. Clean hotel, and comfortable beds. Nice shower too!

Review collected in partnership with Best Western

Was this review helpful? Yes
Joy P, Director of Sales at BEST WESTERN Naperville Inn, responded to this review

We are glad to hear that you were so happy with your same day booking. Lin is our front desk manager and trains people to give the type of customer service that they would like to receive when they are the guest. We are known here for our cleanliness and our customer service I am glad you experienced both and... More

Minneapolis
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 25, 2014

This is a clean, friendly place to stay at a reasonable price. The staff is friendly and quick. Only suggestion would be to move smokers farther away from the front door and increase the protein options at breakfast. Also the breakfast room was very hot and loud with TVs blaring--would be nice to have a quieter venue for those of... More

Was this review helpful? Yes 1
Joy P, Director of Sales at BEST WESTERN Naperville Inn, responded to this review

Thank You for leaving a review. We are all very excited to let you know that we are starting a renovation of our breakfast room at the end of this year. The plans are for a large and, modern and sleek room. There will be a harvest table and plenty of seating. We are very happy about this wonderful upgrade... More

New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 21, 2014

We were there for one night,to visit family in Naperville, Illinois everything was fine. It was very quiet so great for getting rest. Nice breakfast. there were lots of choices. Convenient location for us in Naperville. No problems.

Review collected in partnership with Best Western

Was this review helpful? Yes
Joy P, Manager at BEST WESTERN Naperville Inn, responded to this review

We are glad that you found our location to be convenient. We are so glad that your stay was peaceful and we look forward to seeing you again! More

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Additional Information about BEST WESTERN Naperville Inn

Address: 1617 N Naperville Wheaton Rd, Naperville, IL 60563-1524
Phone Number:
Location: United States > Illinois > Naperville
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Naperville Inn 2*
Number of rooms: 103
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Also Known As:
Best Western Naperville Hotel Naperville
Naperville Best Western

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