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BEST WESTERN Naperville Inn

2.0 of 5 1617 N Naperville Wheaton Rd, Naperville, IL 60563-1524
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BEST WESTERN Naperville Inn
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BEST WESTERN Naperville Inn
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203 reviews from our community

Traveler rating
    100
    56
    25
    14
    8
See reviews for
51
41
20
63
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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memphis, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

awesome experience.. the stay at Best Western (Naperville) was great and I would recommend this to everyone who is visiting Chicago or nearby places to choose this hotel (its a complete value for money).

Review collected in partnership with Best Western

Was this review helpful? Yes
Joy P, Director of Sales at BEST WESTERN Naperville Inn, responded to this review

Thank You for your response! I am happy that you enjoyed our Jacuzzi room. It can be nice to have a get away and change of scenery for an evening. Please come back soon! More

Hoffman estates, United States
1 review
5 of 5 stars Reviewed 1 week ago

My stay at this hotel was great. Me and my huisband had a good time and we enjoyed the jucuzzi. I received a great price for this room as well. Everyone at the hotel was nice and helpful. I also received a late check out wich was great. Over all wil recommend this hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
Joy P, Director of Sales at BEST WESTERN Naperville Inn, responded to this review

Thank You for your kind review! We appreciate you taking the time. I am glad that you enjoyed the jaccuzi room! It can be fun to have new scenery! We hope you will be back soon! More

Chicago, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent experience. Nicely renovated hotel with a friendly staff. Had a very small breakfast area- but offered a wide range of hot and cold items for complimentary continental breakfast. Most amenities in room rival those of much pricier hotels. Ample parking. Close to everything. Will definitely be back!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Joy P, Director of Sales at BEST WESTERN Naperville Inn, responded to this review

Thank You for leaving a review! We are so happy to announce at the end of the this year we are renovating our breakfast room! We have a sleek and modern plan with an expansion of space. Our exercise room will be moved into a new space and there are plans for a very modern updated look. We are all... More

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Worst place I've ever spent a night in! I should get paid for cleaning the Jacuzzi tub for them. The tub leaked water all over the floor when the water was turned on and when the water jets were switched on, it spit out some nasty looking junk from the jets, it was disgusting and water was yellowish, as if... More

Was this review helpful? Yes 1
Joy P, Manager at BEST WESTERN Naperville Inn, responded to this review

Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. It is of the highest importance that things like this are not missed by our staff... More

Jaen, Peru
1 review
5 of 5 stars Reviewed 2 weeks ago

We booked this hotel on their website last minute, and this turned out to be a great stay. They have just renovated and have done a great job. The bathrooms are very clean and have granite tops, which are very pretty and modern. Great look.

Was this review helpful? Yes
Joy P, Director of Sales at BEST WESTERN Naperville Inn, responded to this review

Thank You for your kind words. We appreciate that you posted about our warm hospitality and the cleanliness of our hotel! We pride ourselves on both. Please return soon and enjoy the warmth we have to offer our guests! More

Sweetwater County, Wyoming
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed here for a business trip and found this hotel to be one of the best I have stayed at, the staff is really great. They helped me extend my stay because of a flight cancellation, even though they were near full.

Was this review helpful? Yes
Joy P, Director of Sales at BEST WESTERN Naperville Inn, responded to this review

We are known for our cleanliness and out friendly staff! I am glad that you were able to experience both at the Best Western, Naperville Inn. We appreciate your business and look forward to your return! More

Peoria, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

check in and check out staff were very pleasant, courteous, etc. Rooms were clean but could use some updating. The beds were excellent and the room was clean but I have allergies and asthma and the room deodorizer they use was a little too strong and "clung" to the towels and sheets. The location was perfect and easy to get... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Joy P, Director of Sales at BEST WESTERN Naperville Inn, responded to this review

I am glad that you enjoyed our beds. We have replaced all of our beds with Serta Sleepers and new bedding. We have guests even ask where they can purchase the mattresses they are so comfy! We hope you will back to stay with us! More

Poulsbo, Washington
Top Contributor
59 reviews 59 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I just got back from my trip in Chicago. I stayed at the Best Western in Naperville. I had an incredible stay mostly because of the staff that work at the hotel. They were all very nice and helpful. The gal that worked the breakfast area was exceptionally sweet. she would even serve people their food and looked for ways... More

Was this review helpful? Yes
Joy P, Director of Sales at BEST WESTERN Naperville Inn, responded to this review

Thank you for your kind words! We are all so happy that you experienced the wonderful hospitality that we are known here for that the Best Western. We are so happy to serve our guests as if they are in our homes! We hope you will be back a gain to your home away from home! More

catawissa, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

great area to stay. great hotel. Napperville was a beautiful convenient town. The parks are wonderful. restaurants were good. We would recommend this hotel and town. It was convenient to Chicago. Which is where we went on the second day.

Review collected in partnership with Best Western

Was this review helpful? Yes
Joy P, Director of Sales at BEST WESTERN Naperville Inn, responded to this review

Thank You for taking the time to leave a review. We are absolutely in a GREAT location! We are glad that you were able to experience our parks and restaurants in our area. We have a old time feel in our downtown that people from all over come to experience. Please come back soon! More

Cedar Rapids, Iowa, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We took a relatively last minute trip into Chicago and only stayed for one night. By the time we decided to go all reasonably valued rooms were unavailable anywhere close to Wrigley Field. And if we're going to drive for 30 minutes and spend $250, why not drive an extra 15 minutes and spend $80, right? My wife and I... More

Was this review helpful? Yes
Joy P, Director of Sales at BEST WESTERN Naperville Inn, responded to this review

Hi Brad! Thank You for your review! I am happy to tell you that we will be renovating our breakfast area at the end of this year. It will have a very sleek and modern feel. It will be expanded and so will our breakfast. I was surprised by your comments about our fruit, as we are always receiving great... More

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Additional Information about BEST WESTERN Naperville Inn

Address: 1617 N Naperville Wheaton Rd, Naperville, IL 60563-1524
Phone Number:
Location: United States > Illinois > Naperville
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Naperville Inn 2*
Number of rooms: 103
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Also Known As:
Best Western Naperville Hotel Naperville
Naperville Best Western

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