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Red Roof PLUS+ Chicago Naperville

2.0 of 5 1698 West Diehl Road, Naperville, IL 60540
Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
Red Roof PLUS+ Chicago Naperville
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Red Roof PLUS+ Chicago Naperville
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192 reviews from our community

Traveler rating
    107
    64
    14
    4
    3
See reviews for
40
35
33
50
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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    (32)
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Prairie du Sac
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel deserves twenty stars! We inadvertently became the "guests from hell' and this hotel and staff took everything in stride and with a big smile! My daughter and I were to spend three nights but ended up spending five. We were in the area so she could have some outpatient surgery. It seems like every day we needed something... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

I have been happy with my stay at this location so far. Jose is very friendly and whenever I see him he greets me with a smile. He is also polite and helpful. This location is clean, updated,and has reasonable rates.

Was this review helpful? Yes
i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear cmk1980, Thank you so much for taking the time to write a review on your recent stay at the Chicago-Naperville Red Roof Plus+. I am happy to hear that your room is clean and that you enjoy new rooms, and that you enjoy your time with us. I will make sure to share your comments with Jose and the... More 

1 review
5 of 5 stars Reviewed 1 week ago

Steve and I had a great stay all thanks to the help of Jose he was the best. He signed us in fast. helped me when my boyfriend was working. Also gave us the warmest cosiest room ever. He knew all the questions to our answers. He made our time here awesome.

Was this review helpful? Yes
i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear katrina ann h, Thank you so much for taking the time to write a review regarding your recent visit to the Chicago-Naperville Red Roof Plus+. We are so pleased that you enjoy your cozy room. Thank you for letting me know that Jose was such a big help to you and your boyfriend. I will share your comments with... More 

Wisconsin
2 reviews
4 of 5 stars Reviewed December 10, 2014

The price and location for this hotel are great. I love that Red Roof does not charge pet fees! The staff were wonderful! So courteous and friendly. My room was clean, quiet and comfortable. I will recommend this hotel to others and would certainly stay here again.

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i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear AnDoor4, Thank you for taking the time to provide us some feedback of your recent stay. We enjoy hearing from all of our guests and I'm happy to hear that you enjoyed your visit to the Naperville area and your experience at the Red Roof PLUS+. As you mentioned in your review, pets are more than welcome and do... More 

Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 2, 2014

Great clean quite place in a excellent location..close to all shopping and restaurants. ..right off the highway and close to everything via rt #59 & il 88...reasonably priced for the value...would definitely recommend to family and friends. .

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i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear Moosehead E, Thank you for taking the time to write a review about your recent stay at the Chicago-Naperville Red Roof Plus+. I'm happy to hear that you enjoyed your time with us and that you enjoyed the shopping and restaurants in our area. I will shared your comments with the entire staff as we strive to continuously improve... More 

1 review
4 of 5 stars Reviewed November 24, 2014 via mobile

They welcome the guest with the most respectful upscale attitude. They made me feel very welcome and comfortable. Hotel maids take good care of cleaning room. Call me when I arrived at the room too make sure everything is all well. By. Ivory Allen

Was this review helpful? Yes
i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear Ivory A, Thank you for taking the time out of your busy schedule to post a wonderful review. We are so pleased that you enjoyed your stay at the Chicago-Naperville Red Roof Plus+. It is always nice to hear that my staff exceeded your expectations with their customer service and cleanliness of your room. I will make sure to... More 

Cleveland, Ohio
Top Contributor
62 reviews 62 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 18, 2014

We stayed at this Red Roof Plus for one night over the weekend. The location is very convenient to the highway. The room was clean, and the price was excellent. We were only going to be at the room for about 9 hours, so we didn't want to pay a lot of money. I would definitely recommend staying at this... More 

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i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear Cassie C, Thank you so much for writing a review about your recent stay at the Red Roof Plus+ Chicago-Naperville. I am so pleased to hear that your first experience staying with Red Roof Inn was a great one. I will make sure to share your comments with the entire staff as we strive to continuously improve the quality... More 

Cheyenne, Oklahoma
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 29, 2014

For what I paid for it doesn't get better. Room was clean. The place was redone a couple years ago. I was able to bring my small pet at no cost. I was in town for a funeral, and at check in and check out the staff were so delightful and courteos. It caught me off guard of how polite... More 

Was this review helpful? Yes 1
i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear Marianneantiqueluver, Thank you so much for taking the time to write such a wonderful review about your recent stay at the Chicago-Naperville Red Roof Plus+. I am so sorry for your loss. It is so nice to hear the staff was so polite and kind and that your enjoyed your room. I will make sure to share your comments... More 

Sherwood, Arkansas
Top Contributor
67 reviews 67 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 26, 2014

We were headed to Chicago for an impromptu one-day business trip. I jumped on Priceline and downtown Chicago was extremely prohibitive in price. I searched around the suburbs and selected this. It had a rating of 7.9 out of 10, one of the better guest ratings. The area leaves a lot to be desired. But I have to remind myself... More 

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i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear Patrick c, Thank you so much for letting us know about your recent stay at the Chicago-Naperville Red Roof Plus+. We are so pleased that you enjoyed our flat screen TV's, desk,our new vessel sink, overhead lighting and the additional room outlets. I will make sure to share your comments with the rest of our team. Feedback from our... More 

Genoa, Illinois, United States
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 22, 2014

Room was clean and comfy....which is what i look for most in a hotel choice. But the traffic noise was crazy and the neighboring tenants were loud. While i realize that is out of the hotels control, i am just reviewing my experience there. But i would recommend this hotel and would probably stay again.

Was this review helpful? Yes
i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear Debbie R, Thank you so much for writing a review for your recent stay at the Chicago-Naperville Red Roof Plus+. Thank you for noticing our newly renovated rooms as well as our new Serta Mattress. I am sorry that you were disturbed by any outside interference. I want you to know that at the Chicago-Naperville Red Roof Plus+ we... More 

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Additional Information about Red Roof PLUS+ Chicago Naperville

Address: 1698 West Diehl Road, Naperville, IL 60540
Location: United States > Illinois > Naperville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof PLUS+ Chicago Naperville 2*
Number of rooms: 119
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Also Known As:
Red Roof Inn Naperville
Naperville Red Roof Inn
Hotel Style:
#1 Best Value Hotel in Naperville
#3 Family Hotel in Naperville
#4 Business Hotel in Naperville
#4 Romantic Hotel in Naperville

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