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Red Roof PLUS+ Chicago Naperville

2.0 of 5 1698 West Diehl Road, Naperville, IL 60540
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Certificate of Excellence 2014
Red Roof PLUS+ Chicago Naperville
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Red Roof PLUS+ Chicago Naperville
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181 reviews from our community

Traveler rating
    102
    58
    14
    4
    3
See reviews for
38
32
33
48
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bellport, New York
1 review
5 of 5 stars Reviewed yesterday NEW

This is definitely one of my favorite Red Roof Inns to stay at. The rooms are comfortable, quiet and clean with new furniture, and the desk chairs are the best. I like the shower and the bathroom is clean. The manager is very friendly and considerate of her guest's needs. All the staff were helpful and friendly and Jose went... More

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Mishawaka, Indiana
Top Contributor
166 reviews 166 reviews
31 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

For the price, this place was very good. Nice folks in the lobby, clean room, comfy bed, good tv. Close to Starbucks and Steak and Shake. Also close to I-88. Very pleased all around, and would recommend. Good free WiFi as well.

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2 reviews
4 of 5 stars Reviewed 1 week ago

clean rooms, very comfortable, great desk service! Very quiet hotel. Rooms open from an outdoor balcony. Small bathroom and not a lot of extras but a good value. Free wifi, good location, excellent maid service. I would stay there again.

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i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear maire5282, Thank you so much for taking the time to write a review on your recent stay at the Chicago-Naperville Red Roof Plus+. I am happy to hear that your stay was very comfortable and quiet and that you enjoyed your time with us. I will make sure to share your comments with the entire staff as we strive... More

Westchester, Illinois
1 review
4 of 5 stars Reviewed 2 weeks ago

I was very pleased with our stay. I like that the rooms are updated, clean, and also that the hotel is pet friendly. The staff was nice especially Jose, he was very helpful and friendly. He gave excellent customer service.

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i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear mohawk6 , Thank you so much for taking the time to write an on line review about your recent stay at the Chicago-Naperville Red Roof Plus+. We are so pleased that you enjoy your stay with us. It is always nice to hear from our guest that their room met their expectations and that our staff was friendly and... More

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Was in town for a seminar in naperville. I found this hotel based on reviews. For a 2 star, was an excellent choice. Room was clean and furniture was newer. Bathroom was small. And no breakfast. There is a starbucks in walking distance. Check out was fast, and they had fresh coffee in the lobby. In all i would stay... More

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i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear frenchie60, Thank you for taking the time to write a review on your recent stay at the Red Roof Plus+ Chicago-Naperville. It is always nice to hear from our guest that they enjoyed their stay with us. I will make sure to share your comments with the entire staff as we strive to continuously improve the quality of our... More

beecher
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Nice and clean room;but why and where the plus? The bathroom was way tooooo small even for the average size man, no inroom coffee maker and no small refrigerater for our insulin and drinks. PLUS, no water given at check-in[ being a REDICARD member]. Vending area very limited and no breakfast at all! Even motel 6 has donuts,juice, etc. PLUS...... More

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i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear cretefrontier, Thank you for taking the time to bring your areas of concern to my attention. I would first like to apologize that you did not receive your bottle water at check in and for any confusion or communication errors regarding all of our room types. Our guest has always been our top priority at this location and at... More

London Mills
Contributor
14 reviews 14 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 15, 2014

Just stayed there this past weekend. Had 2 rooms booked. The one my son was in they had sprayed too much air freshener in and it was overpowering, plus, the dresser drawer was laying on the floor. The front desk staff found them a new room still close to ours. Rooms were clean and comfortable. Staff was friendly and accommodating.... More

Was this review helpful? Yes 1
i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear Sharon W, Thank you for taking the time to leave us a review of your recent stay. We appreciate feedback from all of our guests as we always look for ways to improve the service and overall stay of our visitors. I sincerely apologize that the first room you were given was not properly prepared for your arrival. I... More

Detroit, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 7, 2014

Had another great stay. Room was clean and quite. Lots of construction going on but didnt affect my stay. Excellent staff who are very accomodating. I have stayed at high end hotels and the service here is great. I would recommend, and will be back again.

Was this review helpful? Yes 1
i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear thequeen5, Thank you so much for your patronage. It is always nice to hear from guest that they enjoyed a clean and quite room. I will make sure to share your comments with the entire staff as we strive to continuously improve the quality of our services each day. It is our goal that every guest experiences a clean... More

Ann Arbor, Michigan
Contributor
14 reviews 14 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 5, 2014

Second stay and will stay again. The rooms are small but all that's needed for a goodnight sleep. Quiet and close to food and shopping. Currently a lot of road in front hotel and in area but that's progress.

Was this review helpful? Yes 1
i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear linspin, Welcome back! Thank you for choosing the Chicago-Naperville Red Roof Plus- for your lodging needs. We are so please that you enjoyed your stay. It is always nice to hear that you enjoy all the wonderful places to eat in Naperville as well as shopping. There is a lot of construction at this time, however when it is... More

MIDLOTHIAN
2 reviews
5 of 5 stars Reviewed September 2, 2014

People in the office were very friendly and took care of all our needs. Room was modern, a good value, close to the expressway and shopping areas. We stayed for eight nights and would definitely stay again. The construction made it difficult to access the entrance, especially at night, but that should be over soon.

Was this review helpful? Yes
i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear MARY D, Thank you so much for taking the time to write an on line review about your recent stay at the Chicago-Naperville Red Roof Plus+. We are so happy that you enjoyed your stay and that you enjoyed our newly renovated rooms.The road construction is a challenge at this time however the end result will be wonderful. I... More

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Additional Information about Red Roof PLUS+ Chicago Naperville

Address: 1698 West Diehl Road, Naperville, IL 60540
Location: United States > Illinois > Naperville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof PLUS+ Chicago Naperville 2*
Number of rooms: 119
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Also Known As:
Red Roof Inn Naperville
Naperville Red Roof Inn

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