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Red Roof PLUS+ Chicago Naperville

2.0 of 5 1698 West Diehl Road, Naperville, IL 60540
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Certificate of Excellence 2014
Red Roof PLUS+ Chicago Naperville
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Red Roof PLUS+ Chicago Naperville
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186 reviews from our community

Traveler rating
    104
    61
    14
    4
    3
See reviews for
39
34
33
50
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cleveland, Ohio
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at this Red Roof Plus for one night over the weekend. The location is very convenient to the highway. The room was clean, and the price was excellent. We were only going to be at the room for about 9 hours, so we didn't want to pay a lot of money. I would definitely recommend staying at this... More

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i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear Cassie C, Thank you so much for writing a review about your recent stay at the Red Roof Plus+ Chicago-Naperville. I am so pleased to hear that your first experience staying with Red Roof Inn was a great one. I will make sure to share your comments with the entire staff as we strive to continuously improve the quality... More

Cheyenne, Oklahoma
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

For what I paid for it doesn't get better. Room was clean. The place was redone a couple years ago. I was able to bring my small pet at no cost. I was in town for a funeral, and at check in and check out the staff were so delightful and courteos. It caught me off guard of how polite... More

Was this review helpful? Yes 1
i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear Marianneantiqueluver, Thank you so much for taking the time to write such a wonderful review about your recent stay at the Chicago-Naperville Red Roof Plus+. I am so sorry for your loss. It is so nice to hear the staff was so polite and kind and that your enjoyed your room. I will make sure to share your comments... More

Sherwood, Arkansas
Top Contributor
60 reviews 60 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were headed to Chicago for an impromptu one-day business trip. I jumped on Priceline and downtown Chicago was extremely prohibitive in price. I searched around the suburbs and selected this. It had a rating of 7.9 out of 10, one of the better guest ratings. The area leaves a lot to be desired. But I have to remind myself... More

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i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear Patrick c, Thank you so much for letting us know about your recent stay at the Chicago-Naperville Red Roof Plus+. We are so pleased that you enjoyed our flat screen TV's, desk,our new vessel sink, overhead lighting and the additional room outlets. I will make sure to share your comments with the rest of our team. Feedback from our... More

Genoa, Illinois, United States
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Room was clean and comfy....which is what i look for most in a hotel choice. But the traffic noise was crazy and the neighboring tenants were loud. While i realize that is out of the hotels control, i am just reviewing my experience there. But i would recommend this hotel and would probably stay again.

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i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear Debbie R, Thank you so much for writing a review for your recent stay at the Chicago-Naperville Red Roof Plus+. Thank you for noticing our newly renovated rooms as well as our new Serta Mattress. I am sorry that you were disturbed by any outside interference. I want you to know that at the Chicago-Naperville Red Roof Plus+ we... More

Senior Contributor
22 reviews 22 reviews
18 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just one word... 'NICE!' I'm going to add some more pics. There is no refrigirator in the room. And no coffee machine. For a double bed room, there is only one bottle of shampoo. And couple towels. These are easy to solve problems actually. I can recommend this room. Enjoy!

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i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear Ilker Ç, Thank you for taking the time to write a review on your recent stay at the Chicago-Naperville Red Roof Plus+. I am so pleased that you enjoyed your stay with us. I wanted to let you know that we also have Premium Doubles that includes a micro/fridge, in room coffee, hair dryer, iron and ironing board, extra... More

Bellport, New York
1 review
5 of 5 stars Reviewed 4 weeks ago

This is definitely one of my favorite Red Roof Inns to stay at. The rooms are comfortable, quiet and clean with new furniture, and the desk chairs are the best. I like the shower and the bathroom is clean. The manager is very friendly and considerate of her guest's needs. All the staff were helpful and friendly and Jose went... More

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i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear Kevin M, Welcome back! It is always a pleasure having you stay with us. I am so pleased that you have enjoyed your time with us we certainly enjoyed having you as our guest. It is nice to hear that you enjoy our renovated rooms. I will make sure to share your comments with Jose and the entire staff... More

Mishawaka, Indiana
Top Contributor
173 reviews 173 reviews
31 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 4 weeks ago

For the price, this place was very good. Nice folks in the lobby, clean room, comfy bed, good tv. Close to Starbucks and Steak and Shake. Also close to I-88. Very pleased all around, and would recommend. Good free WiFi as well.

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i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear thevinoman, Thank you so much for letting us know about your recent stay at the Chicago-Naperville Red Roof Plus+. It is always nice to hear from our guest that they enjoyed their stay and that the staff was nice and the rooms were clean and comfortable. It is also nice to hear that you like that there was a... More

2 reviews
4 of 5 stars Reviewed October 12, 2014

clean rooms, very comfortable, great desk service! Very quiet hotel. Rooms open from an outdoor balcony. Small bathroom and not a lot of extras but a good value. Free wifi, good location, excellent maid service. I would stay there again.

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i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear maire5282, Thank you so much for taking the time to write a review on your recent stay at the Chicago-Naperville Red Roof Plus+. I am happy to hear that your stay was very comfortable and quiet and that you enjoyed your time with us. I will make sure to share your comments with the entire staff as we strive... More

Westchester, Illinois
1 review
4 of 5 stars Reviewed October 4, 2014

I was very pleased with our stay. I like that the rooms are updated, clean, and also that the hotel is pet friendly. The staff was nice especially Jose, he was very helpful and friendly. He gave excellent customer service.

Was this review helpful? Yes
i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear mohawk6 , Thank you so much for taking the time to write an on line review about your recent stay at the Chicago-Naperville Red Roof Plus+. We are so pleased that you enjoy your stay with us. It is always nice to hear from our guest that their room met their expectations and that our staff was friendly and... More

1 review
5 of 5 stars Reviewed September 30, 2014 via mobile

Was in town for a seminar in naperville. I found this hotel based on reviews. For a 2 star, was an excellent choice. Room was clean and furniture was newer. Bathroom was small. And no breakfast. There is a starbucks in walking distance. Check out was fast, and they had fresh coffee in the lobby. In all i would stay... More

Was this review helpful? Yes
i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear frenchie60, Thank you for taking the time to write a review on your recent stay at the Red Roof Plus+ Chicago-Naperville. It is always nice to hear from our guest that they enjoyed their stay with us. I will make sure to share your comments with the entire staff as we strive to continuously improve the quality of our... More

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Additional Information about Red Roof PLUS+ Chicago Naperville

Address: 1698 West Diehl Road, Naperville, IL 60540
Location: United States > Illinois > Naperville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof PLUS+ Chicago Naperville 2*
Number of rooms: 119
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Also Known As:
Red Roof Inn Naperville
Naperville Red Roof Inn

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