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All 16 Naperville hotels

Red Roof Inn Chicago Naperville

2.0 of 5 Hotel   |   1698 West Diehl Road, Naperville, IL 60540
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Red Roof Inn Chicago Naperville
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89%
Ranked #2 of 16 hotels in Naperville
Certificate of Excellence 2013
A recent review
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138 people have reviewed this hotel

Traveler rating
    80
    42
    10
    3
    3
See reviews for
27
21
29
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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English first
Raleigh
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Everything completely remodeled and clean. Location is excellent for shopping, restaurants, great pizza everything you could could ask for. Housekeeping was excellent. Front desk clerk was knowledgeable with the area and full of excellent advise. This location is pet friendly which was a plus for me. Grounds were well kept and the area felt safe I will definitely stay again... More

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i0195, General Manager at Red Roof Inn Chicago Naperville, responded to this review

Dear Mona F, Thank you so much for writing such a wonderful review. We are so pleased that you enjoyed your stay and our newly renovated property. It is always nice to hear that our guests enjoy that we are pet friendly. I have shared your wonderful comments with the entire staff as they truly appreciated comments from our guest.... More

Chicago, Illinois, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I came to stay 1 night at the hotel for a visit and ended up staying 3 instead. Jose was excellent!!! His customer service skills definately exceed the norm. I had a very relaxing stay at the Red Roof Inn Naperville.

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i0195, General Manager at Red Roof Inn Chicago Naperville, responded to this review

Dear Richard L, Thank you for taking the time out of your busy schedule to write a wonderful review. It is wonderful to hear that Jose exceeded your expectations during your stay. We are so pleased that you enjoyed our new television upgrade to HDTV. I will make sure to share your comments with Jose and the rest of our... More

The Villages, Florida
Top Contributor
50 reviews 50 reviews
27 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We travel with dogs and stay at Red Roof Inn properties because they are pet friendly. Last week we stayed at 3 as we traveled from FL to IL with our last stop at the Red Roof in Naperville. This was a first class operation. Even before we entered the lobby we were greeted by two of the cleaning staff... More

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i0195, General Manager at Red Roof Inn Chicago Naperville, responded to this review

Dear Will3642, Thank you for taking the time to write such a wonderful review on your recent stay at the Naperville Red Roof Inn. We are so happy that we exceeded your expectations, with a clean room and comfortable bed and no noise and a grassy area for your pet. Thanks you so much for letting me know that my... More

Naperville, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

From the outside is a little outdated. The rooms on the other hand tell a different story. I was rather impressed. I would reccomend a better smoking area, besides outside the rooms. The young man at the desk was very knowledgeable about the area and and offered to assist me with my luggage. Great service.

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i0195, General Manager at Red Roof Inn Chicago Naperville, responded to this review

Dear princess856, Thank you for taking the time to write such a wonderful review on your recent stay at the Naperville Red Roof Inn. Your comments are truly appreciated by the entire staff, especially when their hard work is recognized by our guests. It is our goal that every guest experiences a clean room, affordable rate and friendly and helpful... More

Chicago, Illinois
Top Contributor
166 reviews 166 reviews
38 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I stayed here for a night. This is a motel with doors that open to the outside. We were on the first floor, but the room was quiet and the blackout curtain worked well. We asked for a quiet room and I was assured it would be quiet since one of the rooms next to ours was... More

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i0195, General Manager at Red Roof Inn Chicago Naperville, responded to this review

Dear Illinois_John, Thank you for taking the time to write such a wonderful review. It is always a pleasure to hear from our guests who have had a wonderful experience while lodging at the Naperville Red Roof Inn. We try extremely hard to provide our guest with a wonderful lodging experience. It is our goal that every guest experiences a... More

Minot, North Dakota
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I would recommend this hotel to anyone. It is clean and the staff is very helpful with all your needs. Easy in and out and very close to all major roads and highway for easy access no matter where your going. I work on the road 10 months out of the year and I spent about 5 weeks at this... More

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i0195, General Manager at Red Roof Inn Chicago Naperville, responded to this review

Dear Eric, Thank you so my much for writing such a wonderful review about your recent stay at the Naperville Red Roof Inn. I am so pleased that you enjoy stay. I will make sure to share your comments with the entire team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our... More

Edwardsville, Illinois
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I've stayed at the this red roof location numerous times over the past few months. Each time I stayed I had a pleasant encounter with the front desk staff, any issue I had was resolved quickly, and they were very flexible. I love the renovations that they've made to this location. You get the look and feel of a top... More

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i0195, General Manager at Red Roof Inn Chicago Naperville, responded to this review

Dear Jrice27, Thank you for taking the time to write such a wonderful review on your recent stay at the Naperville Red Roof Inn. Your comments are truly appreciated by the entire staff, especially when their hard work is recognized by our guests. It is our goal that every guest experiences a clean room, affordable rate and friendly and helpful... More

Utica, IL
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 14, 2014 via mobile

Great location. Lots of parking. Staff was pleasant knowledgeable and efficient. Room was modern and clean. Plan on staying here for business with my dog, too. Their reward program is great too. If you're traveling with pets this chain is very accommodating and does not charge pet fees

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i0195, General Manager at Red Roof Inn Chicago Naperville, responded to this review

Dear ibdivn, Thank you for taking the time to write such a wonderful review. It is always a pleasure to hear from our guests that we have exceeded their expectations. It is so nice to hear that you enjoy our RediCard rewards program and that we are pet friendly. It is our goal that every guest experiences a clean room,... More

Tampa, Florida, United States
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 9, 2014

I traveled all the way from Tampa, Florida and was visiting family. I checked in a bit late at 5pm and they were expecting me as soon as I walked in the door. I got my key with no problems and went to my room. It was 33 degrees outside and I opened my door to a warm room. I... More

Was this review helpful? Yes
i0195, General Manager at Red Roof Inn Chicago Naperville, responded to this review

Dear Ariel H, Thank you for taking the time to write such a wonderful review. It is always a pleasure to hear from our guests who have had a wonderful experience while lodging at the Naperville Red Roof Inn. We try extremely hard to provide our guest with a wonderful lodging experience. It is our goal that every guest experiences... More

Longview, Texas
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 3, 2014

I decided to stay at this hotel because of all of the positive reviews and the very reasonable price of $73 a night for a king room. When I started the reservation process and signing up for the Redicard, (the frequent stay program) they increased my rate to $95 a night. This not only seems high for a Red Roof... More

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i0195, General Manager at Red Roof Inn Chicago Naperville, responded to this review

Dear worfbag, I can understand your confusion and want to express my sincerest apologies. I don’t really understand what happened and would appreciate the opportunity to make this right for you. Please contact me at 630-369-2500 or via email at i0195@redroof.com. Kind Regards, Cathy Wingler General Manager i0195@redroof.com 630-369-2500. More

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Additional Information about Red Roof Inn Chicago Naperville

Also Known As:
Red Roof Inn Naperville
Naperville Red Roof Inn
Address: 1698 West Diehl Road, Naperville, IL 60540
Location: United States > Illinois > Naperville
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#1 Best Value Hotel in Naperville
#4 Business Hotel in Naperville
#6 Family Hotel in Naperville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Chicago Naperville 2*
Official Description (provided by the hotel):
All newly renovated, 100% smoke free rooms featuring flat screen TV's! Red Roof Chicago Naperville is nestled in the 4th largest city in Illinois and is a suburb of Chicago! Convenient to so many suburban attractions—Fox Valley Mall, DePaul University Naperville Campus, North Central College, Naper Settlement, Riverboat Casino, and Dupage County Fairgrounds are all within 2-10 miles of this hotel. Located at Diehl Road, 32 miles west of downtown Chicago, 1 mile from the Metra Train Station. Pets are welcome and complimentary. In room coffee in our Superior King rooms. Free Wifi,local and long distance calling in the continental U.S. ... more   less 
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