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Chicago Marriott Naperville

3.5 of 5 1801 North Naper Boulevard, Naperville, IL 60563 (Formerly Holiday Inn Select Chicago Naperville)
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Chicago Marriott Naperville
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Chicago Marriott Naperville
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234 reviews from our community

Traveler rating
    101
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    20
    16
    9
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50
39
10
85
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Chicago Marriott Naperville
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atlanta, ga
Top Contributor
144 reviews 144 reviews
53 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed July 22, 2013

We slept so well here the weekend that we were here. There was no noise--it was great. I was worried because the lobby is very busy with families, kids, people etc--but the room was great. We heard nothing. The bed was so comfortable and I lived the pillows. The only negative is that they charge for internet.

Was this review helpful? Yes
Jonathon E, Front Office Manager at Chicago Marriott Naperville, responded to this review

Dear Guest, Thank you for taking the time to provide your feedback regarding our hotel. I have also shared your comments on your experience with our entire service team. It is a pleasure to hear how you enjoyed your stay with us. I’m also happy to hear how you loved the Marriott bedding package. Although there is a charge for... More 

Saint Paul, Minnesota
Top Contributor
149 reviews 149 reviews
34 hotel reviews
78 helpful votes 78 helpful votes
2 of 5 stars Reviewed July 21, 2013

For a Marriott, this place isn't that great. Very poor sound insulation between the door and the hallways and between rooms. I've stayed here twice, I thought the first time was a fluke, and I won't be returning. I've stayed in Marriott's across the globe, this if the first that I've encountered like this.

Was this review helpful? Yes 1
Jonathon E, Front Office Manager at Chicago Marriott Naperville, responded to this review

Dear Guest, Thank you for taking the time to provide your feedback regarding our hotel. I have also shared your comments on your experience with our entire service team. I have passed on your comments to our engineering department who are in the process of trying solutions to fix the noise level with the rooms. Once again I want to... More 

Naples, Florida
Top Contributor
52 reviews 52 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 16, 2013

Stayed here numerous times under different hotel brands. This hotel is in an excellent location with easy access to expressway. A number of good restaurants within walking distance and the town of Naperville close by which has numerous food places. What impressed me this time was what Marriott has done to what was a tired hotel. Very modern and very... More 

Was this review helpful? Yes
Jonathon E, Front Office Manager at Chicago Marriott Naperville, responded to this review

Dear Guest, Thank you for taking the time to provide your feedback regarding our hotel. I have also shared your positive comments on your experience with our entire service team. I’m happy to hear that you enjoyed the modern feel the hotel has to offer. Once again I want to thank you for taking the time to provide your feedback... More 

New York City, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 14, 2013

The room was spacious and bright, and the bathrooms were a pleasant surprise. Unfortunately the hotel seemed to have some problem with their plumbing, as the bathroom didn't have warm water for three consecutive days of our stay. Repeated calls to the reception didn't result in any follow up, with a standard response of "we will get back to you"... More 

Was this review helpful? Yes 2
Jonathon E, Front Office Manager at Chicago Marriott Naperville, responded to this review

Dear Guest, Thank you for taking the time to provide your feedback regarding our hotel. I have also shared your comments on your experience with our entire service team. I want to apologize for the inconvenience of having no hot water. Having kids I can understand the value of a hot shower at the end of the day. Although the... More 

Cedar Rapids, Iowa
Top Contributor
73 reviews 73 reviews
40 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed July 7, 2013

We stayed 2 nights for a hockey tournament. The tournament chose the hotel, and this was obviously one of the better ones. The room was very spacious and clean. Housekeeping did a great job in the morning making it all nice and fresh again. The pool of course was crowded with hockey players, but the outside deck was a nice... More 

Was this review helpful? Yes
Jonathon E, Front Office Manager at Chicago Marriott Naperville, responded to this review

Dear Guest, Thank you for taking the time to provide your feedback regarding our hotel. I have also shared your positive comments on your experience with our entire service team. I’m also happy to hear that you enjoyed the qualities the room had to offer. Although the inside pool area was crowded I’m glad you enjoyed the outdoor sitting area.... More 

Lake in the Hills, Illinois
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 6, 2013

Exceptionally nice, clean hotel/lobby. Room was every nice, comfortable, quiet and clean. Conveniently located in a good area with plenty to do and lots of choices for eats. Great for a quick, last minute getaway. Not to far a drive from the riverwalk and downtown area. Plenty to do and see. We would stay here again.

Was this review helpful? Yes
Jonathon E, Front Office Manager at Chicago Marriott Naperville, responded to this review

Dear Guest, Thank you for taking the time to provide your feedback regarding our hotel. I have also shared your positive comments on your experience with our entire service team. I’m also happy to hear that you enjoyed the qualities the room had to offer. I hope that you enjoyed some of the local flavors that Naperville has to offer... More 

Orland Park, Illinois
Contributor
17 reviews 17 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 20, 2013

Super nice cause everthing is new. Nice indoor pool area. There is a short sidewalk walk to some pretty good restaurants. Left side of Hotel. We went to World of Beer which you bring in your own food. Yeah, weird, but it works. Brought food in from Naf Naf Grill. It's a short distance by car to the Morton Arboretum,... More 

Was this review helpful? Yes
Jonathon E, Front Office Manager at Chicago Marriott Naperville, responded to this review

Dear Guest, Thank you for taking the time to provide your feedback regarding our hotel. I have also shared your positive comments on your experience with our entire service team. I’m glad you enjoyed our indoor pool area that the hotel has to offer. I’m also happy that you enjoyed some of the local flavors that Naperville has to offer... More 

Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 17, 2013 via mobile

Outstanding. Clean, nice.. Extremely comfortable rooms, beds, linens. Pick this one. We wandered around the quaint restaurants snd stores of downtown Naperville and then enjoyed total relaxation. Soooo clean and well designed.

Was this review helpful? Yes
Jonathon E, Front Office Manager at Chicago Marriott Naperville, responded to this review

Dear Guest, Thank you for taking the time to provide your feedback regarding our hotel. I have also shared your positive comments on your experience with our entire service team. Once again I want to thank you for taking the time to provide your feedback regarding our hotel and look forward to your next visit at our hotel. Jonathon Earlywine... More 

Tallahassee, Florida
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 17, 2013

We selected this particular hotel because it was in a convenient location to the wedding we were in town for. Initially, I hesitated to book this hotel because it seemed a bit far from O’Hare and we had an early flight out of Chicago at 6:00am; however, the drive to and from the hotel was surprisingly quick. This is a... More 

Was this review helpful? Yes
Jonathon E, Front Office Manager at Chicago Marriott Naperville, responded to this review

Dear Guest, Thank you for taking the time to provide your feedback regarding our hotel. I have also shared your positive comments on your experience with our entire service team. I happy to hear that you enjoyed the Starbucks in the lobby and the modern feel of the lobby area. I have shared your positive comments on the cleanliness of... More 

Parker, Colorado
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 10, 2013

Nice new property but 9.95 for in room wireless. Are you kidding me! Otherwise really good hotel. Ecco friendly with key card inside the door activating and deactivating all outlets. Full service hotel with nice restaurant and room service. Starbucks in lobby is a huge plus. No mini fridge, complimentary water or mini bar but then again i was in... More 

Was this review helpful? Yes
Jonathon E, Front Office Manager at Chicago Marriott Naperville, responded to this review

Dear Guest, Thank you for taking the time to provide your feedback regarding our hotel. I have also shared your comments on your experience with our entire service team. Although there is the charge for the internet in the room we do offer complimentary internet service in the lobby. We also have a business center in the lobby with three... More 

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Additional Information about Chicago Marriott Naperville

Address: 1801 North Naper Boulevard, Naperville, IL 60563 (Formerly Holiday Inn Select Chicago Naperville)
Location: United States > Illinois > Naperville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Chicago Marriott Naperville 3.5*
Number of rooms: 424
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Also Known As:
Marriott Chicago/Naperville Hotel Naperville
Holiday Inn Naperville
Naperville Holiday Inn
Hotel Style:
#5 Romantic Hotel in Naperville
#7 Business Hotel in Naperville

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