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All 16 Naperville hotels

Chicago Marriott Naperville

3.5 of 5 Hotel   |   1801 North Naper Boulevard, Naperville, IL 60563 (Formerly Holiday Inn Select Chicago Naperville)
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Chicago Marriott Naperville
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Ranked #9 of 16 Hotels in Naperville
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 5 days ago
csdubya Springfield, Illinois
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209 reviews from our community

Traveler rating
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    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Springfield, Illinois
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Standard Marriott. Quiet, decently appointed but nothing special, a little overpriced. On site dining was meh! Nearby a great number of decent places, so NBD. My darlin and I were there as a part of a large group. Every room was different. Some much better than others. My inlaw's suite had a partial wall and no seating in the living... More

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Jonathon E, Front Office Manager at Chicago Marriott Naperville, responded to this review

Dear Guest, Thank you for the comments on your stay with us. I understand some of the concerns on the different room types that we have in the hotel. We are looking at ways to add more furniture in some of the rooms that you are talking about. I would also like to apologize for some of the concerns you... More

Senior Contributor
25 reviews 25 reviews
23 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I stopped overnight for a business trip. This is a nicely appointed Marriott with an indoor pool and workout facility. Concierge lounge was good too. Rooms were large and newly renovated. This is a good value for the money.

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Glendale Heights, Illinois
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel has totally transformed itself. Great staff dedicated to the clients needs for meetings. They provided additional signage to direct our guests to our location along with monitors along the way. Nice touch. We were given a code to use to stay in personal connection with the wait staff, meeting advisor and IT staff to meet all our needs.... More

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Hamilton, Canada
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Clean, spacious rooms. Starbucks on site for that morning caffeine kick. Restaurant and bar area are convenient and well priced. I will definitely stay here each time I visit the Naperville area. Down town Naperville is a must see. Close to the hotel...10 minutes away. Great dining and shopping in downtown area. Close to Chicago airports as well.

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San Diego
Senior Contributor
45 reviews 45 reviews
29 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice stay at this Marriott in Naperville. The rooms were immaculate and very comfortable. I suppose since it is a business hotel the housekeeping staff gets started very early. In fact, I'd venture to say shockingly early. Let them know if you don't want them coming in before 8:30. All the staff were very helpful but I'm giving an... More

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Jonathon E, Front Office Manager at Chicago Marriott Naperville, responded to this review

Dear Guest, Thank you for the comments on your stay with us. I am happy to hear that you enjoyed the room you were in. Although our housekeepers do start early in the day I hope this did not affect your sleep pattern while you were here. I have passed on your positive comments to Kenny, Kelsey, and Raphael on... More

Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here over the Labor Day weekend with my daughters soccer team. Check in a breeze, room clean, great pillows and comfortable beds. Clean crisp comforters made sleeping a joy after long days on the soccer fields. We used a meeting room for breakfast (at no charge) and rented a room to bring dinner in for the team and families.... More

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Jonathon E, Front Office Manager at Chicago Marriott Naperville, responded to this review

Dear Guest, Thank you for the positive comments on your stay with us. I am happy to hear that during your busy weekend with us you were able to enjoy the hotel. I am sure it was nice to have the room to utilize for the team dinners. Again thank you for staying with us and we look forward to... More

Grand Rapids, Michigan
Contributor
18 reviews 18 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for a soccer tournament over Labor Day weekend. Naperville is a great area! I have never seen so much green space and walking/biking trails. The hotel is high class. Entrance is grand and inviting. Bar prices were reasonable. Room service was good. The pool area was very nice, with an outside sunbathing area as well. On Saturday... More

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Jonathon E, Front Office Manager at Chicago Marriott Naperville, responded to this review

Dear Guest, Thank you for the comments on your stay with us. I am happy that you enjoyed the hotel and had an opportunity to utilize some of the amenities that we offer at the hotel. It was also good to hear that although it was a busy weekend that the noise wasn’t a factor for you during your stay.... More

Arkansas
Contributor
14 reviews 14 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I always have nice stays at any marriott hotel. The rooms are always nice and comfortable. I would not however, recommend the onsite dining. Everything was very over priced for the quality. Most dishes tasted like something you would get at a cafeteria. There are much better options within walking distance and are worth checking out.

Was this review helpful? Yes
Jonathon E, Front Office Manager at Chicago Marriott Naperville, responded to this review

Thank you for taking the time to provide your feedback about your stay at our property. We appreciate both the positive and negative feedback to utilize to make us a better hotel. I truly apologize you had an bad experience in our outlets. I will speak with our Executive Chef about the quality of the food we serve and also... More

Grand Rapids, Michigan
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Great first impression and clean, updated old Holiday Inn. Some staff very helpful.....some not. False fire alarm at 11:30 pm. FOR 30 MINUTES!!!! Ears still ringing. Never so much as a "so sorry" or "can we buy you a muffin". Check in went smoothly. Card required for incidentals as expected. Nothing at checkout to bill. Never made aware of charge... More

Was this review helpful? Yes 1
Jonathon E, Front Office Manager at Chicago Marriott Naperville, responded to this review

Dear Guest, Thank you for the comments on your stay with us. We take great pride in the service we provide to our guest and I apologize that after your first impression we didn’t uphold our end of that. I am also sorry about the fire alarm going off during your stay and no apologies given to you for it... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 4 weeks ago

When we arrived after a 14 hour drive they said our booking was cancelled and they didn't know how! If you cannot trust a hotel to reserve a room, what else can you trust them for? I will never stay at a Marriott again!

Was this review helpful? Yes 1
Jonathon E, Front Office Manager at Chicago Marriott Naperville, responded to this review

Dear Guest, Thank you for the feedback on your stay with us. I am sorry if there were some concerns about you reservation being handle properly at our hotel. I know this had to cause some frustration when you were trying to check in. If you would like to discuss this matter further please contact the hotel and ask for... More

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Additional Information about Chicago Marriott Naperville

Address: 1801 North Naper Boulevard, Naperville, IL 60563 (Formerly Holiday Inn Select Chicago Naperville)
Location: United States > Illinois > Naperville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Chicago Marriott Naperville 3.5*
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Also Known As:
Marriott Chicago/Naperville Hotel Naperville
Holiday Inn Naperville
Naperville Holiday Inn

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