We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 16 Naperville hotels

Chicago Marriott Naperville

3.5 of 5 Hotel   |   1801 North Naper Boulevard, Naperville, IL 60563 (Formerly Holiday Inn Select Chicago Naperville)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Earn Up To 25,000 Points
Save Saved
You added Chicago Marriott Naperville to your Saves list
Chicago Marriott Naperville
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
80%
Ranked #8 of 16 hotels in Naperville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
SDMcGee San Diego
  • Overview
  • Reviews (205)
  • Photos (50)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (43)
  • Location
  • More
Write a Review

205 people have reviewed this hotel

Traveler rating
    88
    75
    18
    15
    9
See reviews for
49
32
9
71
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
San Diego
Senior Contributor
45 reviews 45 reviews
29 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed yesterday NEW

Very nice stay at this Marriott in Naperville. The rooms were immaculate and very comfortable. I suppose since it is a business hotel the housekeeping staff gets started very early. In fact, I'd venture to say shockingly early. Let them know if you don't want them coming in before 8:30. All the staff were very helpful but I'm giving an... More

Was this review helpful? Yes
Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here over the Labor Day weekend with my daughters soccer team. Check in a breeze, room clean, great pillows and comfortable beds. Clean crisp comforters made sleeping a joy after long days on the soccer fields. We used a meeting room for breakfast (at no charge) and rented a room to bring dinner in for the team and families.... More

Was this review helpful? Yes
Grand Rapids, Michigan
Contributor
18 reviews 18 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here for a soccer tournament over Labor Day weekend. Naperville is a great area! I have never seen so much green space and walking/biking trails. The hotel is high class. Entrance is grand and inviting. Bar prices were reasonable. Room service was good. The pool area was very nice, with an outside sunbathing area as well. On Saturday... More

Was this review helpful? Yes
Arkansas
Contributor
13 reviews 13 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

I always have nice stays at any marriott hotel. The rooms are always nice and comfortable. I would not however, recommend the onsite dining. Everything was very over priced for the quality. Most dishes tasted like something you would get at a cafeteria. There are much better options within walking distance and are worth checking out.

Was this review helpful? Yes
Grand Rapids, Michigan
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

Great first impression and clean, updated old Holiday Inn. Some staff very helpful.....some not. False fire alarm at 11:30 pm. FOR 30 MINUTES!!!! Ears still ringing. Never so much as a "so sorry" or "can we buy you a muffin". Check in went smoothly. Card required for incidentals as expected. Nothing at checkout to bill. Never made aware of charge... More

Was this review helpful? Yes 1
Jonathon E, Front Office Manager at Chicago Marriott Naperville, responded to this review

Dear Guest, Thank you for the comments on your stay with us. We take great pride in the service we provide to our guest and I apologize that after your first impression we didn’t uphold our end of that. I am also sorry about the fire alarm going off during your stay and no apologies given to you for it... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

When we arrived after a 14 hour drive they said our booking was cancelled and they didn't know how! If you cannot trust a hotel to reserve a room, what else can you trust them for? I will never stay at a Marriott again!

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

When we arrived after a 14 hour drive they said our booking was cancelled and they didn't know how! If you cannot trust a hotel to reserve a room, what else can you trust them for? I will never stay at a Marriott again!

Was this review helpful? Yes
Jonathon E, Front Office Manager at Chicago Marriott Naperville, responded to this review

Dear Guest, Thank you for the feedback on your stay with us. I am sorry if there were some concerns about you reservation being handle properly at our hotel. I know this had to cause some frustration when you were trying to check in. If you would like to discuss this matter further please contact the hotel and ask for... More

Houston, Texas
2 reviews
2 of 5 stars Reviewed 2 weeks ago

I've called the hotel 2x and sent an email as directed on their website; however, no one can confirm that my room will have a refrigerator to use for medication. They did; however, offer space in a general refrigerator near the lobby - better than nothing, but kinda scary - who would be able to access my meds? Most Marriott's... More

Was this review helpful? Yes
Jonathon E, Front Office Manager at Chicago Marriott Naperville, responded to this review

Dear Guest, Thank you for the comments on your future stay with us. Although most of our rooms do not have refrigerators we do have some that can be brought up to the room. We also can put a request to have you in a room with a refrigerator. We do try our best to honor all the request but... More

Chicago, Illinois
Senior Contributor
43 reviews 43 reviews
33 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I can't say enough good things about this hotel; loved everything about it. It's a full-service hotel with a very friendly staff and all of the amenities needed for a leisure or business stay: meeting rooms, Club Lounge with concierge, room service with speedy service and great choices, complimentary shuttle van service to spots within a 5/mile radius--great if you... More

Was this review helpful? Yes
Jonathon E, Front Office Manager at Chicago Marriott Naperville, responded to this review

Dear Guest, Thank you for the comments on your future stay with us. We take great pride in the service we provide at the hotel and I am so happy it showed during your stay. I am happy you were able to utilize the wonderful amenities we have to offer at the hotel. I have also passed along your positive... More

Parma, Italy
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I used this hotel for business. I think it's a good compronise because is very close to highway and in 35min tou can have a dinner in Chicago by car, but there are a lot of restaurant in Naperville. Good gim and swimming pool. Very good Staff in the Hotel.

Was this review helpful? Yes
Jonathon E, Front Office Manager at Chicago Marriott Naperville, responded to this review

Dear Guest, Thank you for the comments on your stay with us. I am happy that you enjoyed the hotel and had an opportunity to go in to the city for dinner. I am also happy that you had a chance to use our gym and pool area during your stay. Again thank you for staying with us and we... More

Owners: What's your side of the story?
If you own or manage Chicago Marriott Naperville, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Chicago Marriott Naperville? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Chicago Marriott Naperville

Address: 1801 North Naper Boulevard, Naperville, IL 60563 (Formerly Holiday Inn Select Chicago Naperville)
Phone Number:
Location: United States > Illinois > Naperville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Chicago Marriott Naperville 3.5*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Priceline, Expedia, Marriott, Orbitz, Tingo, Hotels.com, BookingOdigeoWL and Venere so you can book your Chicago Marriott Naperville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Chicago/Naperville Hotel Naperville
Holiday Inn Naperville
Naperville Holiday Inn

50 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (26)
Viewed
View from room (3)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (4)
Viewed
Dining (2)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (3)
Viewed
Other (14)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Naperville with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#7 Family Hotel in Naperville #9 Business Hotel in Naperville
Hotel Class
Official Description (provided by the hotel)
We are very excited to announce big changes for our cornerstone hotel in Naperville, Illinois. In early March 2012 this hotel will re-open as the Marriott-Chicago/Naperville, the Premier hotel in the Western Suburbs. In addition with the re-flagging of our hotel, a 30-million dollar complete renovation will take place putting this hotel at the top of any meeting planners list. The Marriott Chicago/Naperville will boast over 26,000 square feet of flexible convention space and 426 uniquely appointed guest rooms. This hotel and staff will create a new expectation and definition of what hospitality and luxury should be for your guests. The Marriott-Chicago/Naperville is conveniently located just 25 miles West of Downtown Chicago. We are directly off of Reagan Memorial (I-88) exiting South on Naperville Boulevard. The hotel is quickly accessible from both O’Hare and Midway Airports, downtown Chicago, the northwest suburbs, and central Illinois via I-294, I-355, and I-55 makes us a popular choice of meeting planners and visitors alike. ... more   less 
Number of rooms
424

Questions & Answers

Questions? Get answers from Chicago Marriott Naperville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer