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Chicago Marriott Naperville

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1801 North Naper Boulevard, Naperville, IL 60563 (Formerly Holiday Inn Select Chicago Naperville)
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1 room 1 adult
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Chicago Marriott Naperville
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317 Reviews from our TripAdvisor Community

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Level Contributor
126 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Visited Naperville for a wedding in January. This hotel is right off the interstate, and only a few minutes from downtown Naperville. The staff was helpful, the rooms were clean, and the bed was comfortable. They have large conference rooms as well-- one of which, the bride and groom hosted a breakfast in, the morning after their wedding. Best part--... More 

Helpful?
Thank Andrew W
Glastonbury, Connecticut
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was here for a couple nights for a conference. The conference facilities were great, and the food served at the luncheon was good. The room was clean and nicely appointed, quite comfortable. Room service was quick, and the food was good (the hummus appetizer was exceptional and a meal unto itself). Disappointed at the breakfast buffet - nothing special.... More 

Helpful?
Thank Jonathan P
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Our overnight at the Mariotte was very pleasing to say the least. The room was fantastic as was the service. The pool area was more than what would be expected from a hotel. The friendly service in the hotel bar remained even when occupied by a party of young people retuning from a wedding reception.

Helpful?
Thank Ward R
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have been staying the the Chicago Marriott Naperville several times for business. The staff is always nice and recognize me as a frequent traveller. The Concierge Lounge offers great breakfast and if you like bacon and scrambled eggs you are in for a treat as that seems to be the standard daily dish. The internet speed is decent in... More 

Helpful?
Thank jespermc
Kenosha, Wisconsin
1 review
4 of 5 stars Reviewed 5 days ago NEW

I had two rooms reserved that included the "Experience" package, which is supposed to be a package where the kids eat free for the entire hotel stay (with adult entree purchase). The staff, including management, appeared to know nothing of this package. While the staff was apologetic for their lack of knowledge, it still made my stay very frustrating, as... More 

Helpful?
Thank KDancer1975
Chicago
Level Contributor
105 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We were here for a 2 day conference so we spent a lot of time around the lobby area. First check in was nice and easy, parking is plenty with many open entrances to the building. The first bad experience was the Deodorizer they had blowing in the lobby. They had a couple of these units and they scent was... More 

Helpful?
Thank rpm1774
Jonathon E, Front Office Manager at Chicago Marriott Naperville, responded to this review

Dear Guest, Thank you for your comments on your recent stay with us. I am sorry you had a bad reaction to the scent machines. These are a new initiative that Marriott hotels are doing for their lobby areas. I will let our management team know of your concerns and we will work on turning them down. I also want... More 

Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I have stayed here a few times on business. The rooms are nice and clean. The lobby is a nice gathering place with a bar, Starbucks, etc...albeit a bit loud if you are trying to have a meeting. Nice restaurants within walking distance as well. One thing about this hotel is an extremely friendly and helpful staff....good job!

Helpful?
Thank WorldTravelerMark
Jonathon E, Front Office Manager at Chicago Marriott Naperville, responded to this review

Dear Guest, Thank you for your comments on your recent stay with us. I am glad you were able to enjoy some of the amenities we offer at the hotel. Thank you for the positive comments on the staff as we take great pride in the level of service we provide to all of our guest. Thank you again for... More 

Waterloo, Wisconsin, USA
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This is my second time here. It is in a very good location off I-88 tollway. There are a few nice restaurants within walking distance or a short drive. Rooms are nice and staff is very good and attentive as well. It snowed before my arrival and it was great to see that the sidewalks were cleared. I will definitely... More 

Helpful?
Thank Dave L
Jonathon E, Front Office Manager at Chicago Marriott Naperville, responded to this review

Dear Guest, Thank you for your comments on your recent stay with us. I am happy to hear how you enjoyed your stay with us. We take great pride in the service we provide our guest and I am happy it showed during your stay. I am also happy to hear that even though it snowed we were able to... More 

Marietta, Georgia
Level Contributor
30 reviews
6 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I have stayed there many times. This is one of my favourite hotel to stay whenever I visit to Chicago area. Rooms are very quite, hotel is clean, on premise restaurant is a plus particularly in a colder night. It remains open late also. Their concierge foods are also not bad. I wish they have more varieties in concierge; and... More 

Helpful?
Thank Kallol N
Jonathon E, Front Office Manager at Chicago Marriott Naperville, responded to this review

Dear Guest, Thank you for your comments on your recent stay with us. It gives me great pleasure to know that when you visit the area that you are staying with us. I will pass on your suggestions to have more of a variety at night in the concierge lounge to our Food and Beverage team. Our staff enjoys making... More 

Davenport, Iowa
Level Contributor
116 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife & I picked up our granddaughter at O'Hare and were planning a 3-hour drive (at night) home. But there was heavy fog in the country as we were leaving the city and I didn't want to drive through that. We called, asked for a room with two queens. The lady on the phone and the guy behind the... More 

Helpful?
Thank Wrightway4010
Jonathon E, Front Office Manager at Chicago Marriott Naperville, responded to this review

Dear Guest, Thank you for your comments on your recent stay with us. I hope you enjoyed your time with your granddaughter. I also happy to hear how the staff made your unexpected stay enjoyable for you. Thank you again for your comments and we hope to have you back in the future. More 

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