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Courtyard by Marriott Chicago Naperville

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1155 East Diehl Road, Naperville, IL 60563
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1 room 1 guest
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Courtyard by Marriott Chicago Naperville
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120 Reviews from our TripAdvisor Community

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Traveler rating
    65
    42
    10
    1
    2
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32
15
6
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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  • All months
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  • Mar-May only
    (35)
  • Jun-Aug only
    (39)
  • Sep-Nov only
    (31)
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    (15)
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There are newer reviews for Courtyard by Marriott Chicago Naperville
See the most recent reviews
Cedar Rapids, Iowa
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 17, 2013

We used this location as part of a block of hotels for our wedding. The entire staff went above and beyond to make sure all of our out of town guests had all of their needs met. They provided ample information about the area and offered shuttle service when needed. The rooms are very well maintained and clean. I would... More 

Was this review helpful? Yes
NoonieA, General Manager at Courtyard by Marriott Chicago Naperville, responded to this review

Wow! Thank you so much for the fabulous feedback! Where did you find the time? First of all, CONGRATULATIONS on your wedding. Thank you for choosing our hotel to host your guests. We do strive to go the extra mile for all of our guests and glad you were able to experience that service. You are welcome back anytime. Please... More 

Greenwich, Connecticut
Level Contributor
384 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
5 of 5 stars Reviewed November 3, 2013

A great stay and great prices. The staff was friendly Very clean rooms good maid service. It is also located next to a couple of great restaurants including Morton's. It's not a high end but is a great middle hotel.

Was this review helpful? Yes
NoonieA, General Manager at Courtyard by Marriott Chicago Naperville, responded to this review

Thank you so much for taking time out of your schedule to write a review for our hotel. We are glad that you enjoyed the hotel and had a great stay! Courtyard is considered a moderately priced hotel and yes, we are located in a GREAT location, next to Freedom Commons, that offers 12 great restaurants. We are also just... More 

Pittsburgh, Pennsylvania
Level Contributor
307 reviews
145 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed October 30, 2013 via mobile

Older Courtyard with the original layout that has a long walk for the elevators but it has been updated. Clean quite and comfortable with quick access to I 88 and downtown Naperville. Decent workout room and coffee shop on site. Close to good restaurants and shopping.

Was this review helpful? Yes
NoonieA, General Manager at Courtyard by Marriott Chicago Naperville, responded to this review

Thank you for the nice review of our hotel. Yes, we are a first generation Courtyard with a square O shape layout. What's great about this layout is that we have a very large interior Courtyard space with lush landscaping and large guest rooms with large sliding glass doors that open out into balconies and patios, so you're not confined... More 

Pearl River NY
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 23, 2013

Marriott Courtyards are always reliable and this one was no exception. Very clean, comfortable beds and pillows. Nice pool. And the lobby area was very accommodating. Only downside was the fitness area not big enough.

Was this review helpful? Yes
NoonieA, General Manager at Courtyard by Marriott Chicago Naperville, responded to this review

Thank you kindly for the nice review. I'm sorry that you felt that our fitness room was not large enough. I'll have to admit that usually our guests comment that it's large for a hotel our size. If there's anything I can do to make up for any inconvenience, please let me know. Also, for future reference, we do have... More 

Evergreen Park, Illinois
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 23, 2013

This isn't the type of thing I expected to review. The sheets smell wonderful. I know that's a silly thing to review, but if you're a believer in aromatherapy, you get it. I slept like a baby. It was wonderful. The room was nice, clean and comfortable. The complimentary breakfast was tasty if pedestrian, but with a Starbucks on the... More 

Was this review helpful? Yes
NoonieA, General Manager at Courtyard by Marriott Chicago Naperville, responded to this review

Thank you for the nice review of our hotel. You just made me giggle...very nice! Yes, we do take a lot of pride in the cleanliness of our hotel and our laundry department takes a lot of pride in our linens and having them smell clean and fresh and also wrinkle-free before we put it on our beds. We're glad... More 

Rochester Hills, Michigan
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed October 22, 2013 credit card Amex Card Member Review

A great deal in the Naperville area. Comfortable, clean, easy access to the freeways and downtown Naperville. Good wireless, comfortable beds with loads of pillows, clean bathrooms. One of the updated Courtyards with the new cafe in the lobby,

Was this review helpful? Yes
NoonieA, General Manager at Courtyard by Marriott Chicago Naperville, responded to this review

What a great review for us! Than you so much for taking the time to comment on how we're doing. Much appreciation! Please let me know if you plan another trip to Naperville again and need assistance. We would love to have you back! Wishing you a Happy Holiday Season and a prosperous New Year! Warmest Regards, Noonie Aguilar General... More 

Garden City, Michigan
2 reviews
5 of 5 stars Reviewed October 19, 2013

Three of us stayed here due to business in the area but also had planned girls' fun time. Upon our arrival we were welcomed by Stephanie and made to feel right at home. Our room was on the first floor, courtyard side and when we entered the room it was very clean and welcoming as well as being quiet. The... More 

Was this review helpful? Yes
NoonieA, General Manager at Courtyard by Marriott Chicago Naperville, responded to this review

Miss Sherry K, Thank you so much for the great comments regarding Stephanie and your experience at our hotel. I will be sure to pass this along to her. Glad to hear that you had a nice business and pleasure trip! Naperville is quite a beautiful city with lots to do. Looking forward to having you back with us in... More 

1 review
5 of 5 stars Reviewed September 29, 2013 via mobile

My sister and I met in Naperville for a weekend get away in August. We were both from out of state, so didn't know the area very well. We were overwhelmed by the assistance we received by Noonie and Stacey. They were so friendly, knowledgable and helpful to us. They truly went above and beyond to make our stay perfect.... More 

Was this review helpful? Yes
NoonieA, General Manager at Courtyard by Marriott Chicago Naperville, responded to this review

Dear Ms. Burkett, I apologize for the late response. Thank you so much for the wonderful feedback. I'm so glad you had a nice stay and a good birthday celebration weekend! You are welcome back any time. Please let me know when you plan your next travel to our hotel. I will also make sure that Staci gets your commendation,... More 

Minnesota
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed September 17, 2013

Stayed here for a weekend. Check-in was super easy. Lobby area very appealing. Bar/restaurant area just to the right as you enter. We were directed to our room which was placed as requested. Hotel is newly renovated and looks really nice. Room was great. We had a balcony overlooking the courtyard. The bed was actually one of the most comfortable... More 

Was this review helpful? Yes
NoonieA, General Manager at Courtyard by Marriott Chicago Naperville, responded to this review

Thank you so much for the GREAT feedback regarding your stay! We truly appreciate you taking time out of your busy schedule to do so. Yes, we did have to get rid of our whirlpool this year, but we have replaced it with a nice social seating area, based on the feedback from our guests, that was important to them.... More 

Tampa, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 17, 2013

This is the best hotel I have visited in the Naperville area. The staff is absolutely great. They are friendly and actually show an interest in their guest. The location is literally a 3 minute walk to the locate restaurants and eateries. All the rooms are have been updated. During football season, the offer free drinks and snacks during Monday... More 

Was this review helpful? Yes 1
NoonieA, General Manager at Courtyard by Marriott Chicago Naperville, responded to this review

Mr. C, Thank you so much for taking the time to provide your feedback regarding our hotel. We couldn't have asked for a better rating and title line! I'm glad you enjoy our NFL nights, Courtyard is the proud official hotel sponsor. You're right, when we host our GM receptions on certain nights, we do offer some complimentary beverages and... More 

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