We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Courtyard by Marriott Chicago Naperville

3.0 of 5 1155 East Diehl Road, Naperville, IL 60563
Hotel website
Hotel deals
Hotel packages
Special Offer
Stay for Breakfast!
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence 2014
Courtyard by Marriott Chicago Naperville
Professional photos View all
Browse nearby
Courtyard by Marriott Chicago Naperville
Courtyard by Marriott Chicago Naperville
Courtyard by Marriott Chicago Naperville
Write a Review

99 reviews from our community

Traveler rating
    52
    37
    7
    1
    2
See reviews for
28
11
5
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (99)
  • Mar-May only
    (29)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (14)
All months
There are newer reviews for Courtyard by Marriott Chicago Naperville
See the most recent reviews
Gothenburg, Sweden
Top Contributor
73 reviews 73 reviews
39 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed October 20, 2014 via mobile

I liked this hotel, American standard type of business hotel. My room was clean, complimentary WIFI with accetable speed and close to an area with many restaurants. I can recommend. The cost for a raxi to O'Hare Airport is approx 45 USD.

Was this review helpful? Yes
NoonieA, General Manager at Courtyard by Marriott Chicago Naperville, responded to this review

Greetings, Thank you for reviewing our hotel and providing feedback. It looks like you enjoyed our hotel and your stay? Is there a reason why you only scored us a 3 out of 5? According to our standards, it's not a nice review and we are always striving to do our best. If there's anything I may assist with or... More 

Metairie, Louisiana
1 review
5 of 5 stars Reviewed October 17, 2014

Our visit to this area of Chicago for the very happy occasion of our granddaughter's wedding was made a lovely experience by our choice of the Napieville Courtyard Hotel. We traveled to several small towns around Napierville for various events armed with a GPS. We found the location of the Courtyard by Marriott Chicago Napierville an easy destination back and... More 

Was this review helpful? Yes
Cincinnati, Ohio
Top Contributor
101 reviews 101 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 10, 2014

Service is good in this hotel. The rooms are quiet and kept very clean. Some rooms are better than others, depending on the location they assign. It seems to be quite difficult to get a courtyard view room, even though I have stayed here over a dozen time this past 6 mos. It is nice that the rooms have balconies... More 

Was this review helpful? Yes 1
St.Louis region
Top Contributor
56 reviews 56 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 23, 2014

I have stayed here 3-4 times now. It is fairly close to expressway and in a reasonably calm neighborhood. Service, amenities, and overall upkeep have been very good on each visit. Consistency does not come easily. Recommended.

Was this review helpful? Yes
Show Low, Arizona, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 21, 2014

We reserved our room 3 weeks in advance for an educational meeting nearby, and when we arrived, they had booked us into an "executive" room, even though I had requested a basic room that was blocked for the event. My bill was 3 times as much as it should have been, and when I went back to the front desk... More 

Was this review helpful? Yes
NoonieA, General Manager at Courtyard by Marriott Chicago Naperville, responded to this review

Thank you kindly for writing us about your experience at our hotel. I sincerely apologize that you did not have a wonderful experience, like most of our guests. Please contact me directly to discuss on how I may resolve your dissatisfaction. Our guests are very important to us and I would like to ensure that any issues you had are... More 

Grosse Pointe, Michigan, United States
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 16, 2014

I was impressed with this hotel due to the beauty of the rooms and lobby, the comfortable bed, and the cleanliness of the entire hotel. The staff was very friendly, too. We stayed during the Jaycee's Last Fling event and the price was really great for such a nice hotel. The only downside is there is no free breakfast of... More 

Was this review helpful? Yes
NoonieA, General Manager at Courtyard by Marriott Chicago Naperville, responded to this review

Thank you so much for taking the time to write us such a great review. I apologize for my tardiness in responding. I'm glad you enjoyed the hotel overall. I'm sorry about not having complimentary breakfast available. The Courtyard brand does not offer this. Our brands that offer complimentary breakfast are, Residence Inns, Towneplace Suites, Springhill Suites, and Fairfield Inn... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed September 13, 2014 via mobile

The staff was friendly and our group rooms were centralized. Not all rooms had micro or refrigerator. Group coordinator did not track/credit guests closely enough for free shuttle as indicated at time of booking hotel. Bistro food expensive and poor quality (cold and unflavorful).

Was this review helpful? Yes
NoonieA, General Manager at Courtyard by Marriott Chicago Naperville, responded to this review

Thank you so much for taking the time to write us a review. I apologize for my tardiness in responding. I think you were too kind to give us a 4 out of 5 on your stay. Please contact me directly to discuss how I can make up for some of your concerns. As for the refrigerator, we have them... More 

Auburn, Nebraska
Reviewer
5 reviews 5 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 9, 2014

The weekend of 09/06/14 my entire family (10 adult siblings) traveled to Naperville to celebrate our Uncle's 87th birthday. There were a total of 18 of us there and the hotel accomodated a meeting room for our party. The entire staff are the most wonderful people you could ever meet. Julie & Christie have such a great personality that we... More 

Was this review helpful? Yes
NoonieA, General Manager at Courtyard by Marriott Chicago Naperville, responded to this review

Thank you so much for taking the time to write us such a FABULOUS review. I apologize for my tardiness in responding. I'm glad you enjoyed your stay and the hotel overall. Yeah, Julie and Christie are WONDERFUL, I guess I'll keep them around a little longer? They are a great asset to my team and work very hard to... More 

Dallas, Texas
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed September 2, 2014

I stay here frequently when visiting Naperville for business. Always clean quiet comfortable rooms with a great friendly staff. Internet usually good. Quality of video over TV is sub-par. Next door to several great dining options and convenient to the 88.

Was this review helpful? Yes
NoonieA, General Manager at Courtyard by Marriott Chicago Naperville, responded to this review

Thank you so much for taking the time to write us such a nice review. I apologize for my tardiness in responding. I'm glad you enjoyed the hotel overall. We are always looking for ways to improve, may I ask for your feedback on how we may improve? I see that you gave us a 4 out of 5. Thank... More 

Bloomington, Illinois
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 26, 2014

Went to Naperville for weekend. Excellent, clean and spacious room. Refrigerator in room froze up and froze the food my wife had brought along (her diet). We called front desk expecting they would fix or replace fridge. They did that but also replaced all the food/drinks that were frozen (carrots, celery, chicken, etc.). Then they sent a handwritten note apologizing,... More 

Was this review helpful? Yes
NoonieA, General Manager at Courtyard by Marriott Chicago Naperville, responded to this review

Thank you so much for taking the time to write us such a great review. I apologize for my tardiness in responding. WOW! I'm sorry to hear of the issue you experienced, but glad that my team took care of you and that you were satisfied with our resolution. Thank you for staying with us. I know there are a... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Courtyard by Marriott Chicago Naperville? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard by Marriott Chicago Naperville

Address: 1155 East Diehl Road, Naperville, IL 60563
Location: United States > Illinois > Naperville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Chicago Naperville 3*
Number of rooms: 147
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Despegar.com, Priceline, Marriott, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your Courtyard by Marriott Chicago Naperville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Chicago Naperville Hotel Naperville
Courtyard Naperville
Naperville Marriott
Naperville Courtyard
Courtyard Chicago Naperville
Hotel Style:
#4 Family Hotel in Naperville
#6 Romantic Hotel in Naperville
#8 Business Hotel in Naperville

31 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Hotel & grounds (3)
Viewed
Dining (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Pool/beach area (1)
Viewed
Room/suite (8)
Viewed
Hotel & grounds (4)
Viewed
Dining (1)
Viewed
Business center/function rooms (1)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay