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Courtyard by Marriott Chicago Naperville

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1155 East Diehl Road, Naperville, IL 60563
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Courtyard by Marriott Chicago Naperville
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107 Reviews from our TripAdvisor Community

Traveler rating
    58
    39
    7
    1
    2
See reviews for
29
13
5
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (107)
  • Mar-May only
    (36)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (15)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Check in late, staff was nice and check in was fast. Short walk to restaurants and World of Beer. Really wasn't there long enough to take a look around and see how the hotel was. Slept good and left early. Didn't eat there. I don't believe breakfast was included in the room rate.

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Nuneaton, United Kingdom
Contributor
17 reviews 17 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the hotel as part of a hectic business trip that saw me staying in a different hotel each night. Immediately on arriving I was struck by just how friendly the staff were and how helpful. there was a mix up in my colleagues booking but the staff got him a room and said not to worry they... More 

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Overland Park, Kansas
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Love the bistro for food at seemingly all hours. Can eat healthy breakfast on the road!! Ample parking & friendly people with Starbucks at bistro. Very odd layout though. Layout of hotel includes long hauls down long halls. Parking allows you to get close to room but very long halls. Also suggest chocolate powder shaker at Starbucks. Do that and... More 

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Somerset, Wisconsin
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The hotel was conveniently located; clean, and overall a nice quiet place. All staff we encountered were courteous and helpful! Our room had a nice balcony and was very modern. There is a Starbucks in the lobby too.

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Decatur, IL
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 20, 2015

Excellent facility - newly updated (actually still working on some areas). Beautiful spacious room; comfortable bed; lots of pillows. Breakfast was more than adequate. A bit hard to find as it sits behind other buildings - could use some better signage.

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 26, 2015

I had an absolute perfect stay at the Courtyard Marriott in Naperville, IL, recently. I was up in the area for business, and found the Courtyard to be the perfect location for my trip. The room was great and I loved the ambiance in the hotel lobby. The food at the Bistro was tasty as well. I will say the... More 

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NoonieA, General Manager at Courtyard by Marriott Chicago Naperville, responded to this review

Greetings, Thank you very much for your kind feedback! We are glad to hear that you liked our hotel and enjoyed your stay. Thank you for your feedback regarding our bedding, we will share it with our corporateoffice. We hope to see you again the next time you're in Naperville. If I can ever be of assistance, please let me... More 

Downers Grove, Illinois
1 review
5 of 5 stars Reviewed March 16, 2015

We celebrated my daughters 11th birthday at the hotel and booked a double suite along with a connecting room. The entire experience from check in to check out was incredible. Gwen at the front desk was extremely sweet to the girls and very accommodating to the adults. The room was extremely clean! We were in a perfect spot overlooking the... More 

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NoonieA, General Manager at Courtyard by Marriott Chicago Naperville, responded to this review

Thank you so much for the great review of our hotel! We are glad to hear that your daughter had a great birthday celebration and everyone enjoyed the hotel and our Bistro! I have shared your feedback with my team, as it is always nice to share their commendations with them. Please come back anytime, we look forward to having... More 

Springfield, Missouri
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2015

Great Staff. They are so warm and welcoming. Made us feel right at home as usual. The rooms were clean. the pool area has a large area for sitting which was nice. The Bistro had nice options for breakfast and dinner.

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Fayetteville, Arkansas, United States
Top Contributor
59 reviews 59 reviews
12 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed January 17, 2015 via mobile

I am a loyal Marriott guest--this hotel is convenient to quite a few great restaurants, but lacks the polish of a nice hotel. As a frequent business traveler, this hotel was disappointing. They offered a free coffee as the bistro that never materialized because the employees were confused. The workout room doesn't even have all the major network channels (abc,... More 

Was this review helpful? Yes 1
NoonieA, General Manager at Courtyard by Marriott Chicago Naperville, responded to this review

Greetings, Thank you very much for taking the time to provide your feedback regarding your stay. I'm sorry to hear that we did not meet your expectations. I'm also sorry to hear that there was miscommunication regarding complimentary coffee at our hotel. We do provide complimentary coffee in our guest rooms. We do not have complimentary coffee available in our... More 

Albuquerque, New Mexico
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 26, 2014

This Courtyard by Marriott is conveniently located off I-88 and near many restaurant options, chains and local restaurants. The hotel has recently been renovated, and the renovation was well-done. Check-in was easy. Our room was comfortable, great temperature control, very clean, lots of space -- we had a king bed and sofa in the room. Very, very nice. Good breakfast... More 

Was this review helpful? Yes 1
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