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Fairfield Inn & Suites Chicago Naperville/Aurora

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1847 West Diehl Road, Naperville, IL 60563 (Formerly Country Inn & Suites By Carlson, Naperville)
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Fairfield Inn & Suites Chicago Naperville/Aurora
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52 Reviews from our TripAdvisor Community

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    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Philadelphia, Pennsylvania
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We were in town for our daughters wedding and stayed for 5 nights. The staff was very friendly and accommodating the entire time. The room was quiet, clean and freshened every day. Our room was down a corridor off the main hallway on the second floor all the rooms on theside of the entrance may have been like that. The... More 

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Sturgis, Michigan
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 23, 2015

We happen to be staying there for an overnight stay while there was construction on 59. The front desk clerk helped us with directions to our event by going around the construction. They were friendly, helpful and our room was very inviting. Room temp was just right as there was a little chill in the air. I would stay there... More 

Was this review helpful? Yes 1
Huntington Beach, California
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 12, 2015

We just returned from a 5 night stay at the Fairfield. It is right in the middle of several hotels & varied types of restaurants. So you have many choices for either lunch or dinner from causal to upscale. Also it is close (within a mile) of a grocery store and drugstore if needed. We used the gym and pool... More 

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Grandvile
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 10, 2015

We recently stayed in this hotel for a volleyball tournament. It is 3 miles from the Sports Performance Volleyball Complex. There is a Cracker Barrel next door, although they serve a nice breakfast free. It's right in between downtown Naperville which is full of great restaurants and shopping and the Chicago Premium Outlets. The hotel was very clean, the pool... More 

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed October 26, 2014 via mobile

This hotel was working on a few upgrades, but the friendly stsff more than made up for any inconvenience. So nice to be greeted by such friendly people after a long day of traveling. And we had the same experience several times. I would highly recommend this one!

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Bangalore, India
Level Contributor
6 reviews
4 hotel reviews
3 of 5 stars Reviewed October 12, 2014

Stayed for a night, hotel is at a convenient location. Booked as i got the rates for low. It a very small hotel compared to any Fairfield properties( First time stay in a Fairfield Inn). Dont go by the photos the hotel is much more compact that it looks. Very noisy and the noise from the hallway seeps into the... More 

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TMIHospitality, Manager at Fairfield Inn & Suites Chicago Naperville/Aurora, responded to this review

Dear Bhavith, Thank you for your review of the Fairfield Inn & Suites Chicago Naperville Aurora. It is always our goal to provide our guests with an exceptional experience, and I'm sorry to hear that we came up short. I have shared your comments with my staff to ensure future guests do not feel the same way. I hope that... More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 29, 2014

We had a great stay. The staff members were kind. The room, eating area, lobby, pool and hot tub were all clean. I was very impressed. The only issues I had was that it was so difficult to find and the breakfast on Saturday, we went in late and the two girls working seemed lost themselves, they were unsure where... More 

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Milan
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed September 8, 2014

Looked brand new and was clean. Room very clean and bedding really nice and fresh. I'd definitely stay here again. The clerk actually put her phone call on hold so she could help us. Pool looked nice even though we didn't use it. Not sure about the price because we used a free night we had earned. Breakfast was fine--could... More 

Was this review helpful? Yes 1
Montgomery il
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed September 2, 2014

All you want in a hotel when you are trying to relax and enjoy your time away. Located close to a lot of good restaurants, the nearby outlet mall and the expressway right around the corner to take you to other destinations easily. My number one and two requirements are for the hotel to be clean and peaceful and they... More 

Was this review helpful? Yes 1
Hillsborough, New Jersey
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed August 18, 2014

My husband and I stay frequently at Fairfield Inns while on road trips. We find the service and facilities to be very good given the reasonable price. This property was clean and modern and the breakfast area was very nice. Our chief difficulty, however, was finding this property at ten at night. Despite using both a GPS and written directions,... More 

Was this review helpful? Yes 2
TMIHospitality, Manager at Fairfield Inn & Suites Chicago Naperville/Aurora, responded to this review

Dear Mamawala, Thank you for your review of the Fairfield Inn & Suites Chicago Naperville Aurora. I'm pleased to hear you found our hotel to be clean and modern. However, please accept my apologies for the difficulties you experienced locating us. I truly understand how frustrating that can be, especially late at night. We appreciate your business and hope that... More 

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