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Fairfield Inn & Suites Chicago Naperville/Aurora

2.5 of 5 1847 West Diehl Road, Naperville, IL 60563 (Formerly Country Inn & Suites By Carlson, Naperville)
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Fairfield Inn & Suites Chicago Naperville/Aurora
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Fairfield Inn & Suites Chicago Naperville/Aurora
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47 reviews from our community

Traveler rating
    17
    20
    9
    1
    0
See reviews for
12
9
6
13
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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  • All months
    (47)
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    (10)
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    (21)
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    (6)
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2 reviews
5 of 5 stars Reviewed 4 weeks ago

This hotel was working on a few upgrades, but the friendly stsff more than made up for any inconvenience. So nice to be greeted by such friendly people after a long day of traveling. And we had the same experience several times. I would highly recommend this one!

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Bangalore, India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 of 5 stars Reviewed October 12, 2014

Stayed for a night, hotel is at a convenient location. Booked as i got the rates for low. It a very small hotel compared to any Fairfield properties( First time stay in a Fairfield Inn). Dont go by the photos the hotel is much more compact that it looks. Very noisy and the noise from the hallway seeps into the... More

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TMIHospitality, Manager at Fairfield Inn & Suites Chicago Naperville/Aurora, responded to this review

Dear Bhavith, Thank you for your review of the Fairfield Inn & Suites Chicago Naperville Aurora. It is always our goal to provide our guests with an exceptional experience, and I'm sorry to hear that we came up short. I have shared your comments with my staff to ensure future guests do not feel the same way. I hope that... More

Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 29, 2014

We had a great stay. The staff members were kind. The room, eating area, lobby, pool and hot tub were all clean. I was very impressed. The only issues I had was that it was so difficult to find and the breakfast on Saturday, we went in late and the two girls working seemed lost themselves, they were unsure where... More

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Milan
Contributor
13 reviews 13 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 8, 2014

Looked brand new and was clean. Room very clean and bedding really nice and fresh. I'd definitely stay here again. The clerk actually put her phone call on hold so she could help us. Pool looked nice even though we didn't use it. Not sure about the price because we used a free night we had earned. Breakfast was fine--could... More

Was this review helpful? Yes 1
Montgomery il
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 2, 2014

All you want in a hotel when you are trying to relax and enjoy your time away. Located close to a lot of good restaurants, the nearby outlet mall and the expressway right around the corner to take you to other destinations easily. My number one and two requirements are for the hotel to be clean and peaceful and they... More

Was this review helpful? Yes 1
Hillsborough, New Jersey
Contributor
14 reviews 14 reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed August 18, 2014

My husband and I stay frequently at Fairfield Inns while on road trips. We find the service and facilities to be very good given the reasonable price. This property was clean and modern and the breakfast area was very nice. Our chief difficulty, however, was finding this property at ten at night. Despite using both a GPS and written directions,... More

Was this review helpful? Yes 2
TMIHospitality, Manager at Fairfield Inn & Suites Chicago Naperville/Aurora, responded to this review

Dear Mamawala, Thank you for your review of the Fairfield Inn & Suites Chicago Naperville Aurora. I'm pleased to hear you found our hotel to be clean and modern. However, please accept my apologies for the difficulties you experienced locating us. I truly understand how frustrating that can be, especially late at night. We appreciate your business and hope that... More

Kalamazoo, Michigan
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 17, 2014

This is one of the better hotels that I have stayed at. I ended up staying here for three days. I really enjoyed the suite that had plenty of room to move around in. I found the hotel very clean and modern throughout. The breakfast was good and everything was always stocked. The one thing I missed was a friendly... More

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Petersburg, IL
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed July 6, 2014

We are a middle aged couple - had a great stay. Desk staff was extremely courteous and helpful. Upgraded us to a nicer room - I was "guest of the day!". We had a King with additional sitting area - 2 TV's. Made it nice for husband to watch TV in the afternoon while I shopped. Room and hotel very... More

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Huntley, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 11, 2014

I'm a huge fan of Marriot's Fairfield properties. The Naperville location did not dissappoint on most fronts. Check in was smooth, the room was clean, comfortable, and suited my wife, daughter and her friend during a weekend dance competition (Tons of costumes, hair, and make-up). The girls had a blast in the pool after a competition day. The one downside... More

Was this review helpful? Yes 1
GRAND RAPIDS
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 26, 2014

This was my fourth stay at this hotel. I love that every time I come, the same person is on duty. Good to see a friendly face when I'm out so much. The first time we were going to stay here a year ago, the road outside was flooded and we couldn't get in. We found a way to walk... More

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Additional Information about Fairfield Inn & Suites Chicago Naperville/Aurora

Address: 1847 West Diehl Road, Naperville, IL 60563 (Formerly Country Inn & Suites By Carlson, Naperville)
Location: United States > Illinois > Naperville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Chicago Naperville/Aurora 2.5*
Number of rooms: 64
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Also Known As:
Fairfield Inn And Suites Naperville
Fairfield Inn & Suites Naperville Hotel Naperville
Fairfield Inn Naperville
Fairfield Naperville
Naperville Fairfield Inn

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