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Hotel Arista at CityGate Centre

Certificate of Excellence
4.5 of 5
Hotel website
2139 CityGate Lane, Naperville, IL 60563
Hotel Arista at CityGate Centre
Best prices for: 1 room 1 guest
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Ranked #1 of 17 Hotels in Naperville
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 days ago
Sherry O Lenexa, Kansas
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255 reviews from our community

Traveler rating
    179
    54
    10
    7
    5
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48
74
23
85
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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  • German first
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  • All months
    (255)
  • Mar-May only
    (71)
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Lenexa, Kansas
1 review
5 of 5 stars Reviewed 3 days ago NEW

I loved every part of my stay here. From complimentary champagne when I checked in, very attentive reception desk, awesome room, super comfy bed, oatmeal soap, tv screen in the lower third / middle of the bathroom mirror (have NEVER seen that....wayyyy cool), great bathroom lighting, huge fitness center with head phone jacks on each piece of equipment, complimentary fruit... More 

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Philadelphia, Pennsylvania
Contributor
12 reviews 12 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Being on the road as much as I am (150+ days a year), it's the LITTLE THINGS that matter. Here are the little things that I LOVED about the Hotel Arista: The front desk staff were authentically friendly (not friendly-because-I-have-to-be-friendly, but she actually gave a crap about what I needed); they had PLUMS in the fruit bowl at the check... More 

Was this review helpful? Yes 1
HotelArista1, General Manager at Hotel Arista at CityGate Centre, responded to this review

Good afternoon Ms. Monique H, On behalf of the team I would like to thank you for this incredible review and hope to welcome you back to your home away from home when you are next in Chicago. More 

Chicago, Illinois
Contributor
15 reviews 15 reviews
5 hotel reviews
46 helpful votes 46 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here for 2 nights in an effort to celebrate our anniversary. Sleeping on the floor would have been more comfortable than that bed. We both were tossing and turning both nights trying to get comfortable; we couldn't. And we both woke up with extreme back pain each morning. I travel a lot for work and... More 

Was this review helpful? Yes 1
HotelArista1, General Manager at Hotel Arista at CityGate Centre, responded to this review

Good morning Lauren E and thank you for your review. We respect and appreciate all our guests and reviewers so it is with regret that I read that the comfort of our beds was not up to your standard and for this I apologize most sincerely. In our 253 reviews and 53 room tips offered by previous guests your is... More 

Senior Contributor
48 reviews 48 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 18, 2015

The front desk staff is amazing! I loved their willingness to do whatever it took to make you happy. I didn't ask for a miracle or for them to switch my room, I could just tell that they were very attentive to details. I enjoyed my stay. Nice lobby with a couple of restaurant options. The rooms were nice and... More 

Was this review helpful? Yes 1
Greater London, United Kingdom
Top Contributor
56 reviews 56 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 18, 2015

I've stayed here on probably a dozen occasions - both on business and leisure. The hotel is of high quality - large rooms, well designed - comfortable. The only thing you need to remember is the cost of breakfast (which has never been included in my experience). The complex is owned (?) by Calamos Investments and I sense it's almost... More 

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Saint Louis, Missouri
Top Contributor
113 reviews 113 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 15, 2015

First time in the hotel. Very impressed by the high quality of service and attention. From the doorman to the front desk staff, everyone was attentive and cordial. Very clean and modern facilities. Excellent room. Highly recommended. Already plan to return.

Was this review helpful? Yes 1
Sheboygan, Wisconsin
Contributor
17 reviews 17 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 27, 2015

The main reason I am dinging this hotel a few stars (circles) is because of something that is PARTIALLY my fault. I unfortunately left my jewelry in the safe in the room. Nothing super expensive like a huge diamond ring, but several sentimental things, including my mother's string of pearls, a silver bracelet given to me by my father, and... More 

Was this review helpful? Yes 3
Toledo, Ohio
Top Contributor
85 reviews 85 reviews
15 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed March 24, 2015

I visited this hotel for a business meeting. It is fairly unassuming on the outside, but very nice inside. The lobby, bar and common areas had beautiful decor and friendly service. The guestroom was REALLY nice. I was actually disappointed that I didn't get to spend more time in it. Some of the unique characteristics were in the bathroom. There... More 

Was this review helpful? Yes 1
Contributor
13 reviews 13 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 21, 2015

This has to be one of the most beautiful hotels. Outside of Chicago very easy to get to the subway. Service was phenomenal and close parking to the hotel. Nice little bar in the hotel with excellent bar tender and the bathroom was like royalty. Nice bathtub separate from the shower, glass shower and TV'so in mirrors. Loved it

Was this review helpful? Yes 1
Calumet City
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2015

My husband and I were looking for a weekend getaway. Originally we were looking for something downtown but because it was the St Patrick's day weekend prices were double what we have paid in the past. Hotel Arista didn't disappoint very clean and modern. Loved the amenities, nice gym and restaurant. Outlet mall 10 minutes away and many other stores.... More 

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