This is advertised as a luxury hotel but it doesn't function that way. No bellman or valet. We had to schlep everything ourselves, but they kindly provided a metal valet luggage rack for us to push ourselves. Gee thanks! Understaffed -- waited in line to check in for 10 minutes. Shower leaks. Shower door doesn't close. Room service food inedible.... More
- Official Description (provided by the hotel):
- Hotel Arista, affiliated with Preferred Hotels & Resorts, is the Illinois’ first LEED-certified hotel and serves as the focal point of CityGate Centre, a one-million-square-foot, mixed-use lifestyle center. The hotel features 144 rooms, 10,000 square feet of meeting space, a state of the art fitness center and two signature restaurants including SugarToad and CityGate Grille. ... more less
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