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Hotel Arista at CityGate Centre

Certificate of Excellence
4.5 of 5
Hotel website
2139 CityGate Lane, Naperville, IL 60563
Hotel Arista at CityGate Centre
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Ranked #1 of 17 Hotels in Naperville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
FDSJR1975
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253 reviews from our community

Traveler rating
    177
    54
    10
    7
    5
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48
74
23
83
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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    (253)
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Chicago, Illinois
Contributor
14 reviews 14 reviews
5 hotel reviews
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed here for 2 nights in an effort to celebrate our anniversary. Sleeping on the floor would have been more comfortable than that bed. We both were tossing and turning both nights trying to get comfortable; we couldn't. And we both woke up with extreme back pain each morning. I travel a lot for work and... More 

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HotelArista1, General Manager at Hotel Arista at CityGate Centre, responded to this review

Good morning Lauren E and thank you for your review. We respect and appreciate all our guests and reviewers so it is with regret that I read that the comfort of our beds was not up to your standard and for this I apologize most sincerely. In our 253 reviews and 53 room tips offered by previous guests your is... More 

Senior Contributor
48 reviews 48 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The front desk staff is amazing! I loved their willingness to do whatever it took to make you happy. I didn't ask for a miracle or for them to switch my room, I could just tell that they were very attentive to details. I enjoyed my stay. Nice lobby with a couple of restaurant options. The rooms were nice and... More 

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Greater London, United Kingdom
Top Contributor
56 reviews 56 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stayed here on probably a dozen occasions - both on business and leisure. The hotel is of high quality - large rooms, well designed - comfortable. The only thing you need to remember is the cost of breakfast (which has never been included in my experience). The complex is owned (?) by Calamos Investments and I sense it's almost... More 

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Saint Louis, Missouri
Top Contributor
107 reviews 107 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First time in the hotel. Very impressed by the high quality of service and attention. From the doorman to the front desk staff, everyone was attentive and cordial. Very clean and modern facilities. Excellent room. Highly recommended. Already plan to return.

Was this review helpful? Yes 1
Sheboygan, Wisconsin
Contributor
17 reviews 17 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 27, 2015

The main reason I am dinging this hotel a few stars (circles) is because of something that is PARTIALLY my fault. I unfortunately left my jewelry in the safe in the room. Nothing super expensive like a huge diamond ring, but several sentimental things, including my mother's string of pearls, a silver bracelet given to me by my father, and... More 

Was this review helpful? Yes 3
Toledo, Ohio
Top Contributor
85 reviews 85 reviews
15 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed March 24, 2015

I visited this hotel for a business meeting. It is fairly unassuming on the outside, but very nice inside. The lobby, bar and common areas had beautiful decor and friendly service. The guestroom was REALLY nice. I was actually disappointed that I didn't get to spend more time in it. Some of the unique characteristics were in the bathroom. There... More 

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 21, 2015

This has to be one of the most beautiful hotels. Outside of Chicago very easy to get to the subway. Service was phenomenal and close parking to the hotel. Nice little bar in the hotel with excellent bar tender and the bathroom was like royalty. Nice bathtub separate from the shower, glass shower and TV'so in mirrors. Loved it

Was this review helpful? Yes 1
Calumet City
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2015

My husband and I were looking for a weekend getaway. Originally we were looking for something downtown but because it was the St Patrick's day weekend prices were double what we have paid in the past. Hotel Arista didn't disappoint very clean and modern. Loved the amenities, nice gym and restaurant. Outlet mall 10 minutes away and many other stores.... More 

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 9, 2015

We chose this hotel because it was just outside of Chicago and was pet friendly. The staff were very friendly and welcoming. The room was spectacular. There was beautiful tile and frosted glass doors in the bathroom, as well as a large bathtub for soaking. The bed was comfortable and the bedding was plush. They included a dog bed, bowls... More 

Was this review helpful? Yes 2
Boston
Contributor
13 reviews 13 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 9, 2015

What a delightful surprise! This modern chic hotel is located outside of Chicago but has all of the elements that make it feel like a sophisticated city hotel. Located in a random (but growing) office park, this hotel was much better than I expected. The hotel itself is beautiful, modern and ultra clean. Access to great bars and restaurants. Don't... More 

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