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Hotel Arista at CityGate Centre

Certificate of Excellence
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2139 CityGate Lane, Naperville, IL 60563
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1 room 1 adult
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Hotel Arista at CityGate Centre
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309 Reviews from our TripAdvisor Community

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Avila Beach, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The welcome glass of champagne upon arrival, the spacious and spotless room, the friendly staff, the high quality tasteful decor, close to the freeway but quiet room, easy parking- all adds up to a great experience. I will definitely return.

Helpful?
1 Thank H. Terry H
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I had a friend make a reservation for me because I needed a night away due to a hard time. She said she told them I was having a hard night. They called her to ask what kind of wine I like and sent me this. She assured me that they did this. That is special!!

Helpful?
2 Thank Jill F
Naperville, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 28, 2015 via mobile

Spacious clean room. Greeted by friendly staff and clean lobby. The elevator was fast and near the front desk. Free glass of champagne offered at check in makes you feel special. Their SugarToad restaurant needs improvements. Our meal was awful. The dessert was worse. It was expensive, too! However, the room was nice. It was modern and futuristic. A TV... More 

Helpful?
Thank TreasureHunter2CC
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed November 30, 2015

My wife and I booked a one night getaway for our ten year anniversary and chose Hotel Arista because it has one the Best in Naperville award since 2009. We booked a Gran Luxe Suite for the view and the big soaker tub plus the early check in at noon. The agent at reservations suggested that we get get a... More 

Helpful?
4 Thank John O
Anne S, Front Office Manager at Hotel Arista at CityGate Centre, responded to this review

Good Morning, My name is Anne and I am the Front Office Manager here at Hotel Arista. I wanted to first and foremost reach out to you to apologize for the recent experience you had while staying with us. Our goal here is to make every stay effortless and I see that we did not meet your expectations during your... More 

Peoria, Illinois
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed November 14, 2015

Hotel Arista is truly a gem just outside of Chicago in Naperville. Hip, chic hotel with awesome hotel rooms, full workout club, great bar in lobby. Bathroom has good size bath tubs to soak and snuggle:), beds are huge and there is a great pub right around the corner (Tap Inn) You can also take a short 10 minute Uber... More 

Helpful?
4 Thank Joe N
Geneva, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 11, 2015 via mobile

Hotel rooms are high quality and the staff is over the top in a good way. Our company recently ran a meeting for 30 VIPs and it was one of the best sites that we have used in the last 8 years! Would highly recommend to anyone planing a business meeting or other event.

Helpful?
1 Thank smei74
Irvine, California
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 11, 2015

I was here last weekend (11/7-11/8/2015) for a wedding. The hotel is spectacular. Everything is modern looking and clean and the staff is incredibly friendly. We checked in the day of the wedding and did mention in our reservation that we'd like to check-in earlier, around noon, so we could get ready for the ceremony (as opposed to the 4pm... More 

Helpful?
1 Thank Ameya U
Milwaukee, Wisconsin
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed November 6, 2015

My family and I have stayed at Arista twice within the last three months -- once for a weekend visit and another week-long stay. Both times we stayed in the "Gran Luxe Corner King" suites. These suites are spacious and if you get a suite on the top (12th) floor, the suite has floor-to-ceiling windows. If you get the suite... More 

Helpful?
1 Thank Cloudview
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 23, 2015 via mobile

This is a great hotel mostly. The staff was top notch except for 1 problem. It was quiet and I couldn't hear any neighbors tvs or anything like what has been mentioned. However, my a.c. Wasn't working. The maintenance man was very rude. He told me to give it time. I explained that I had waited for 4 hours for... More 

Helpful?
Thank Jnewton31
Dwight, Illinois
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 16, 2015

We found this hotel some time ago by chance, and this time returned for an anniversary weekend. Same friendly, accommodative staff, although no valet parking this time. Room was very clean, and overlooked a tree-full vista during the daytime. We used the "late checkout" option because we wanted to hike at nearby Morton Arboretum, and then head down the road... More 

Helpful?
Thank joewillie1268
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