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Comfort Inn & Suites Mundelein

2.5 of 5
517 East Highway 83, Mundelein, IL 60060 (Formerly Ramada Inn Grand Court)
Hotel amenities
Comfort Inn & Suites Mundelein
Ranked #3 of 3 hotels in Mundelein
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22 reviews from our community

    Trip type
Traveler rating
    3
    10
    5
    3
    1
Date Rating
Roseville
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 31, 2013

Stayed here one night unexpectedly because my room at the DoubleTree across the street was not available. Young lady at check in was pleasant. Quick check in. Room is typical Comfort Inn. Room is clean, no mildew in shower. Some cigarette burns on carpet and counter but room did not smell like smoke. Walls are thin. You get what you... More

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See 2 more reviews by Ben C for Mundelein
NewMidwestHotels, Manager at Comfort Inn & Suites Mundelein, responded to this review
April 2, 2013

BenC – Thank you for being our guest & sharing your feedback with the TripAdvisor community. I will be sure to pass along your kind words about our staff’s friendliness & cleanliness of the hotel. We hope you thinking of us again on your next trip to Lake County! More

Peoria, Illinois, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed November 26, 2012

My wife and I stayed here while attending a funeral for a family member, and we were less than impressed. I was optimistic due to past experiences with Choice Hotels, but this place was not up to par for me. The front desk staff was extremely nice, I will say, but the first room we were given had a weird... More

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NewMidwestHotels, Director of Sales at Comfort Inn & Suites Mundelein, responded to this review
December 12, 2012

Dear Joe P We truly appreciate that you have taken time to review your stay with us and sincerely apologize for the problems that you experienced. We are looking into the room temperature problems and have addressed the housekeeping issues with our staff. Your satisfaction is very important to us and we look forward to improving our service during your... More

Travelers are raving about these Mundelein hotels

Chicago
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed September 22, 2012

Booked two rooms at this Comfort Inn as we had business in the area. Arrived to be told there was only one room available. We were asked if we could share that room - we are coworkers, not family, so no. The two rooms eventually were given to us after 20 minutes at the Front Desk, but one was a... More

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ComfortMundelein, Director of Sales at Comfort Inn & Suites Mundelein, responded to this review
October 1, 2012

LiveToTravel999 - Thank you for staying with us. We are sorry to hear of the difficulties you had with your reservations. We appreciate your willingness to alert us to the issues you had. We pride ourselves on cleanliness and customer service. Smoking rooms do pose a challenge for non-smoking guests and we sympathize with your situation. We look forward to... More

Redmond, Washington
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed September 17, 2012

I have stayed in many Comfort Inn & Suites; there's a quality that I have come to expect when I stay in one of their hotels - but there's not much for me to find favorable about this property. Quoting from the website: "From the moment you arrive at Comfort Inn, we want you to relax and feel at home.... More

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ComfortMundelein, Director of Sales at Comfort Inn & Suites Mundelein, responded to this review
October 1, 2012

SnappyG - We are so sorry to hear of your negative experience at our hotel. We will address your concerns with the staff and take corrective action. The hotel is excited to announce that we will be undergoing a property wide renovation early 2013. We are confident that the upgrades the hotel will experience will allow us to fully live... More

UK
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 2, 2012

Stayed with wife and 2 children (4 & 2) in a double queen room. Bit tight especially the bathroom. The room needs a refurb but was very clean and functional. WiFi was included as was breakfast and use of gym ( treadmill and weights machine). Also hotel has washer and dryer for a use at a small fee. The thing... More

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ComfortMundelein, Director of Sales at Comfort Inn & Suites Mundelein, responded to this review
October 1, 2012

Thanks so much for your comments. It is always great to hear that our staff is providing exceptional service. We appreciate your suggestions on ways to improve the design of our guest rooms. We are glad to hear that you found our rates to be competitive in our area. More

Katy, Texas
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 20, 2012

The hotel was alright, relatively comfortable. Front desk clerks at check in and check out were both not very professional. I called to try and get directions. He immediately picked up the phone and put me on hold, where I stayed for almost 10 minutes until I hung up. I called right back and he answered right away. Makes me... More

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ComfortMundelein, Director of Sales at Comfort Inn & Suites Mundelein, responded to this review
October 1, 2012

Karen, Thank you for staying with us. We appreciate that you have pointed out an area that we can improve upon. The satisfaction of our guests is very important to us. Be assured that your issues will be addressed with the front desk staff and strategies to help improve service will be discussed. Thank you for staying with us! Comfort... More

Minneapolis, Minnesota
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 22, 2012

Mostly clean, reasonably priced rooms. Stayed for a lacrosse tourney. Close to fields. Predictable, adequate breakfast. Internet spotty. Business center not functional - no Internet, printer didn't work. Front desk staff friendly and helpful.

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ComfortMundelein, Director of Sales at Comfort Inn & Suites Mundelein, responded to this review
October 1, 2012

LOZ1217 - Thanks for returning to our hotel! We are happy that you appreciate the value our hotel offers. Its great to hear that you experienced great service from our staff too! We are looking into the problems that you pointed out as well. We look forward to seeing you again during your next lacrosse tournament. More

Michigan
Top Contributor
54 reviews 54 reviews
30 hotel reviews
Reviews in 34 cities Reviews in 34 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 9, 2012

This Comfort Inn is definitely an older property, but don't let that discourage you. As mentioned by others, the staff here is exceptionally friendly and helpful. I had booked a king suite and upon arrival walked into the "Oriental Escape". In my opinion, the decor is a little over the top, but at the end of the day, all that... More

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Austin
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 27, 2012

The front desk crew here really goes out of their way to accommodate their guests. 3/4 of them are friendly, cheerful and always smiling. The other .. just makes the first 3 look even better. :) I've been staying here for business every week. There was a glitch in reservations one week, and the hotel staff gave ME a thank... More

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Cincinnati
Top Contributor
98 reviews 98 reviews
37 hotel reviews
Reviews in 53 cities Reviews in 53 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed December 17, 2011

We had an incredibly low rate for the Chicago area. I did not know what to expect but the hotel was recommended by business colleagues. The place is older but no older than other establishments in the area. The room was comfortable and clean. The high speed internet was indeed very fast. I would recommend.

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See 2 more reviews by LiketoeatCincinnati for Mundelein
ComfortMundelein, Director of Sales at Comfort Inn & Suites Mundelein, responded to this review
January 9, 2012

Dear LiketoeatCincinnati, Thank you for geing our guest! We are delighted you found our hotel clean & comfortable. I hope next time you are in Lake County you will think of us again! Best Regards, Rheannon Reese Area Director of Sales & Marketing More

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Additional Information about Comfort Inn & Suites Mundelein

Also Known As:
Comfort Inn & Suites Mundelein Hotel Mundelein
Comfort Inn And Suites Mundelein
Comfort Inn & Suites Mundelein Hotel
Comfort Inn Mundelein
Mundelein Comfort Inn
Address: 517 East Highway 83, Mundelein, IL 60060 (Formerly Ramada Inn Grand Court)
Region: United States > Illinois > Lake County > Mundelein
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 hotels in Mundelein
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Comfort Inn & Suites Mundelein
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