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All 13 Mount Vernon hotels

Holiday Inn Mount Vernon

3.0 of 5 Hotel   |   222 Potomac Blvd, Mount Vernon, IL 62864
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106 people have reviewed this hotel

Traveler rating
    19
    25
    33
    21
    8
See reviews for
35
19
9
31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Any
English first
Mobile, Alabama
2 reviews
2 of 5 stars Reviewed 1 week ago

I am here traveling on business, and I don't recommend it. I reserved a room with a microwave and fridge weeks ago, and booked through Holiday Inn's website. I called the front desk to ask about this, and she said that some websites overbook, but I told her I booked through HI, and she said it didn't matter. I am... More

Was this review helpful? Yes
Michael C, General Manager at Holiday Inn Mount Vernon, responded to this review

Dear Amanda B, Thank you for your feedback. I apologize for the dissatisfaction you experience when you stayed at our hotel. I will forward your comments along to the appropriate department so that can use this as a tool to improve. We are in the process of updating our hotel and hopefully you well give us a chance to redeem... More

Berea, KY
Top Contributor
67 reviews 67 reviews
41 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

We travel this corridor pretty regularly while going to St. Louis to visit our sons who attend college there. It puts us withing an hour of our destination so we can arrive in the morning by ten without being worn out from driving. I've stayed at two other hotels on this exit and this one is probably the most comfortable... More

Was this review helpful? Yes
Michael C, General Manager at Holiday Inn Mount Vernon, responded to this review

Dear papagrit, I truly appreciate your detailed feedback of our hotel. I thank for your comments which obviously we must be more consistent in employee friendliness which I will definitely address asap!! We are in the process of updating our look to compete with our competition. All of your comments will be addressed with the appropriate department heads. It is... More

USA
Top Contributor
86 reviews 86 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room was nice and clean but was starting to show its age. Front desk staff exceptional. We left ;before breakfast was actually opened but did stop to get a coffee and roll. One of the breakfast service people acted as if she was not pleased to be at work.

Was this review helpful? Yes
Michael C, General Manager at Holiday Inn Mount Vernon, responded to this review

Dear TravelBoy8491, Thank you for your compliments regarding our Front Desk Staff. I do apologize for the breakfast personnel and will forward your comments over to their department head. Hope to see you in the future. Sincerely, Michael Carbonaro More

Wabasha, Minnesota
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel was okay, but we have stayed at many Holiday Inn Express hotels that have been better. The breakfast was okay. The front desk staff was very nice. The room was okay, but not great, no refrigerator or microwave (another perk of most HI Express).

Was this review helpful? Yes
Michael C, General Manager at Holiday Inn Mount Vernon, responded to this review

Dear Anna H, Thank you for your feedback. We are in the process of improving our product. If you stay with us in the future, hopefully, you will be completely satisfied. Sincerely, Michael Carbonaro More

Cherry Valley, Illinois
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

the hotel was nice.the people were good and friendly.. but the free breakfast left a lot of people down. (eggs cold ) (no coffee cups) (no clean forks) (and the plates were wet but not very clean)...stay at the hotel. but skip the free breakfast,

Was this review helpful? Yes
Michael C, General Manager at Holiday Inn Mount Vernon, responded to this review

Dear leosee, Thank you for your compliments regarding my hotel. I will forward your comments about the restaurant over to the company that leases the food and beverage area out. I apologize on behalf of them. Sincerely, MIchael Carbonaro More

Henderson, Kentucky, United States
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 21, 2014

For the past 3 weeks I have been staying at this hotel. The staff is very friendly and understanding to a weary traveler. The rooms are very comforting and relaxing. The rooms with the microwaves and mini fridge made it nice to bring food to your room. They also were good at getting me a room on short notice.

Was this review helpful? Yes
Joliet, Illinois
2 reviews
4 of 5 stars Reviewed February 6, 2014

Room was eqipped with a mini-fridge and a microwave, the water in the indoor pool was a bit too cool, but this was late January and so we opted for the jacuzzi. Both were showing their wear. Comfy bed and pillows, very clean. Enough electrical outlets for our tech toys and such. Definitely Zooey approved.

Was this review helpful? Yes
Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 28, 2014

Service was friendly. Hotel is very worn and needs some work. Price was good. My electonic door lock malfunctioned and locked me out of my room. It took the maintenance crew about 30min to get me back in. Breakfast was very average

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Mount Vernon, responded to this review

Dear hkdarryl, We are disappointed to read your review following your recent stay with us. While you noted friendly staff as being positives, we are sorry to hear some aspects did not meet your expectations. We have taken note and wish to thank you for all your comments. These are of great importance to us and allow us to monitor... More

Wisconsin
Contributor
18 reviews 18 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 14, 2014 via mobile

On our way to Florida, and this location works well for us. Hotel shows its age, but the rooms are clean. Internet works well. The breakfast choices were not overwhelming, but what they had was decent quality. We had no problem with noise from the interstate. Several food choices nearby.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Mount Vernon, responded to this review

Dear WisDeb, Thank you for taking the time to write your review. We do apologize for any inconvenience that you may have experienced. We are continually striving to improve the hospitality we offer, and comments from our guests are always welcome. We appreciate the feedback that we receive as this is crucial for us to improve the products & services... More

Greeley, Colorado
Top Contributor
79 reviews 79 reviews
13 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed December 26, 2013

Be sure to ask for a room away from the Interstate! Terribly noisy and the A/C Unit won't stay on all the time. People at the front desk aren't the sharpest knife in the drawer either. Pretty disappointed in the place.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Mount Vernon, responded to this review

Dear GreeleyJoe, Thank you for taking the time to provide feedback on your stay. It is unfortunate the accommodations and service you received prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your... More

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Additional Information about Holiday Inn Mount Vernon

Also Known As:
Holiday Inn Mount Vernon Hotel Mount Vernon
Holiday Inn Mount Vernon Hotel
Mount Vernon Holiday Inn
Address: 222 Potomac Blvd, Mount Vernon, IL 62864
Phone Number:
Location: United States > Illinois > Mount Vernon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 13 hotels in Mount Vernon
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Mount Vernon 3*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Mt. Vernon, Illinois. Our hotel is conveniently located at the intersection of Interstates 64 and 57. At the Holiday Inn Mt. Vernon you may choose from 223 beautiful guest rooms and handsomely appointed suites which all have free high-speed wireless Internet access. Contact our sales department to coordinate all your meeting or banquet needs. Get your day started with breakfast where Kids Eat Free in Mr. F s Atrium Café located in our luxurious 3-story sky lit atrium. After breakfast take a dip in our indoor, heated swimming pool or lounge in our Jacuzzi, and in the summer months, on our sundeck. Stay connected with our business center which includes PCs, printer, and copier. Continue your exercise regimen while you stay at our hotel in our fitness room. Pets are allowed with a fee in designated pet rooms only.You can enjoy shopping within walking distance of our hotel at Rend Lake Marketplace or watch a movie at Showplace 8. Order room service or dine in at Krieger s Sports Grill. Relax, it s Holiday Inn. ... more   less 
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