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Comfort Suites Mount Vernon

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404 South 44th Street, Mount Vernon, IL 62864
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1 room 1 guest
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Comfort Suites Mount Vernon
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239 Reviews from our TripAdvisor Community

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Traveler rating
    151
    61
    19
    3
    5
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93
65
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28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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  • All months
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  • Mar-May only
    (61)
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Las Vegas, Nevada
Level Contributor
52 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

When we tried to check into this hotel, the front desk women was very rude. Stated they had no rooms (parking lot empty). Even though we are members of the Comfort/ Quality Suites rewards program, she would not acknowledge that & could care less. So glad that she did turn us away. We went across the street to Drury Inn... More 

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Dallas, Texas
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The rooms were spacious and plenty of cable channels. The breakfast was very good sized and had plenty of options and lots of those options. The wi-fi was terrible. It was slow and constantly was kicking me off. The other thing that was a bit sad was on the bill as Choice properties have done in the past is try... More 

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Pineville, Missouri
Level Contributor
292 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Didn't know what to expect but after driving 6 hours late at night to get a head start on our trip, this was a welcome place. Clean comfortable surroundings with a very comfortable bed. Definitely would stay again.

Was this review helpful? Yes
mtvernongm, General Manager at Comfort Suites Mount Vernon, responded to this review

Thank you so much for taking the time to post a review. We appreciate the feedback. Should you be returning to Mount Vernon, we would love to have you stay with again at Comfort Suites. Safe travels! Rebecca S. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is very nice, clean and comfortable. Ruth,working the front desk was very nice and even gave us a call in our room to make sure everything was satisfactory. The beds were so comfortable we almost overslept. We would definitely stay again.

Was this review helpful? Yes
mtvernongm, General Manager at Comfort Suites Mount Vernon, responded to this review

I want to take this time to thank you for filling out a review. I am very pleased to hear that Ruth gave you great service. I cant wait to share the feed back with my team. Yours in hospitality! Rebecca S. More 

Toledo, Ohio
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room was clean and the wifi was decent. We enjoyed the pool and the hot tub, except when the fire alarm went off and we had to go outside. The staff was very polite and the breakfast was good, better than most places. The major downside and the part that lowered my rating is that there was a billing... More 

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mtvernongm, General Manager at Comfort Suites Mount Vernon, responded to this review

Hello! Thank you so much for taking time to post a review. We appreciate the feedback. We are glad you enjoyed your stay. I want t to personally apologize for your billing issue that it took so long to get it resolved . Please know that we would love to have you stay with us should you return to Mount... More 

Southfield, Michigan
Level Contributor
1 review
5 of 5 stars Reviewed 2 weeks ago

Nice staff the beds were great... and I enjoyed the breakfast. I frequently drive from Dallas to Detroit AND Chicago. .. my new midway stop. They had a nice workout room also. But i was too sleepy for that

Was this review helpful? Yes
mtvernongm, General Manager at Comfort Suites Mount Vernon, responded to this review

Thanks for the positive feedback, Matthew....we're glad you appreciated the convenience of our location and glad that you like our work room. We look forward to your return. Safe Travels! Rebecca S. More 

Minonk, Illinois
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stopped here with my 2 grandchildren on our way home for Florida. Great room, great service. Nice pool area. Wonderful breakfast in the morning. It was crowded at 8 a.m. and over at 9 so get there early.

Was this review helpful? Yes
mtvernongm, General Manager at Comfort Suites Mount Vernon, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Rebecca S. More 

Oceanside, California
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 8, 2015 via mobile

I truly enjoy staying here! Excellent customer service from the front desk to all the housekeepers! Greeted with a smile at breakfast,which is very clean and always stocked! This is our second trip that we have stayed here.In December we stayed here with our two dogs. Yes! Pet friendly!! Woot woot!! Being a pet friendly hotel,it sure didn't smell like... More 

Was this review helpful? Yes
mtvernongm, General Manager at Comfort Suites Mount Vernon, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Chicago, Illinois
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 7, 2015

We just stayed over night on our way to Chicago. It was late when we got the room, & the front desk was very friendly. The room was clean & very spacious. Very quiet, we didn't hear any noise the whole night. I'd stay here again with no problem.

Was this review helpful? Yes
mtvernongm, General Manager at Comfort Suites Mount Vernon, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Carbondale, Colorado
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 6, 2015 via mobile

Hotel was very nice. Pool open 24 hours. Fresh popcorn awaits you in popcorn machine in lobby. Room spacious, pillows very comfortable, and water pressure in the shower was great. Beds were very comfortable. Lots of restaurants to chose from to eat at. I would definitely stay here again.

Was this review helpful? Yes
mtvernongm, General Manager at Comfort Suites Mount Vernon, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

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