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All 3 Mount Prospect hotels

Holiday Inn Chicago - Mt Prospect

3.0 of 5 Hotel   |   200 E. Rand Road, Mount Prospect, IL 60056 (Formerly Mount Prospect Hotel)
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86%
Ranked #2 of 3 hotels in Mount Prospect
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed June 18, 2014
Jim M
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  • Reviews (69)
  • Photos (29)
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  • Room tips (15)
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69 people have reviewed this hotel

Traveler rating
    45
    15
    4
    4
    1
See reviews for
17
8
9
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed June 18, 2014

Arrived at airport late Hotel made sure van pick up was there when i needed it. Pleasant drive to hotel. Driver Tim very accommodating. I needed to run a errand and they made the van and driver available to me. Could not have been nicer. I was here on a business trip of which i do not take many. This... More

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Saint Louis Park, Minnesota
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 11, 2014

We chose this hotel while we were in Chicago for a three-day Star Trek Convention. And choosing this hotel was the best thing! The location is absolutely perfect with restaurants, food joints, ATMs and shopping centers at a stone throw's distance. The staff was friendly and welcoming and the rooms were clean and spacious complete with a small fridge and... More

Was this review helpful? Yes 1
Martha W, Front Office Manager at Holiday Inn Chicago - Mt Prospect, responded to this review

Dear Guest, Thanks so much for letting us know you enjoyed your stay! We're always love to hear from our happy guests! Thank you again! (And I hope you had fun at the Star Trek Convention!!) Martha Wacaser Front Desk Manager More

Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 11, 2014

we had a nice lay over at this hotel. it is about a 10 minute shuttle drive. the staff was extremely nice, friendly, professional and accommodating. i spoke to the manager the next morning to tell him, and he was just as nice. there is a restaurant/bar at the hotel which was full of locals, so we felt the food... More

Was this review helpful? Yes 1
Martha-FrontDesk, Front Office Manager at Holiday Inn Chicago - Mt Prospect, responded to this review

Ginger, We appreciate the time you took to let us know you enjoyed your layover at our hotel! Thank you so much for the kind review, and of course we hope you will choose the Holiday Inn Mount Prospect for your next stay in the area!! Martha Wacaser Front Desk Manager More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 3, 2014

This may be just a regular Holiday Inn but they have 5 star service! The staff could not have been more helpful and some of the bridal group and family needed some help. Special thanks to the shuttle driver James who graciously drove back and forth moving people to and from the hotel to the venue. For groups this place... More

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Martha-FrontDesk, Front Office Manager at Holiday Inn Chicago - Mt Prospect, responded to this review

Ellen, we're happy to hear that you and the wedding group enjoyed your stay, and I'll also let James know his service was appreciated!! Thank you for leaving us such a nice review!! Martha Wacaser Front Desk Manager More

Rancho Palos Verdes, California
Top Contributor
63 reviews 63 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 3, 2014

Our delayed flight left us stuck overnight in Chicago. Could have been a bad experience, but the front desk (James) was outstanding on every level. Nice, clean room, free wifi, shuttle service from/to ORD and the local 24 hour store. We had room service breakfast which was delivered quick, still hot, and cooked right!

Was this review helpful? Yes 1
Martha-FrontDesk, Front Office Manager at Holiday Inn Chicago - Mt Prospect, responded to this review

We always love to hear that our staff helped to make a long day a little better! Thanks so much for taking the time to leave us a review, your comments are much appreciated! Martha Wacaser Front Desk Manager More

Chicago, Illinois
1 review
5 of 5 stars Reviewed May 29, 2014

The service provided by the staff at Holiday Inn, Chicago, Mt. Prospect is exceptional. Martha, Tim, James, and Daniel have been truly attentive to all my requests for my last several stays and I appreciate their enthusiasm. They are always courteous and gracious. I look forward to staying again very soon.

Was this review helpful? Yes
Martha-FrontDesk, Front Office Manager at Holiday Inn Chicago - Mt Prospect, responded to this review

Ms. Brozovich, Thank you so much for taking the time to leave us such a wonderful review!! I'll be sure to pass along your comments to James, Tim, and Daniel as well. We look forward to seeing you the next time you stay with us! Warm regards, Martha Wacaser Front Desk Manager More

Coralville, Iowa
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed May 19, 2014

As an employee of another IHG property in another state I pay close attention to everything when I travel. I pay attention to things that my property could learn from, and also things we definitely should be proud of that we don't do that other properties do. A friend and I decided to come to the city for the weekend... More

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Martha-FrontDesk, Front Office Manager at Holiday Inn Chicago - Mt Prospect, responded to this review

Dear Guest, Thank you for leaving us your feedback of your recent stay with us. Please accept my sincere apologies for the lack of service from our front desk that you experienced during your stay at our hotel. I will be reviewing your comments with our staff to assist in the continued training of our team. We hope we will... More

Urbana, Illinois
Top Contributor
91 reviews 91 reviews
31 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed March 17, 2014

Overall this was a nice hotel and I would stay there again. I could tell it had been updated fairly recently. They did a good job at updating all the amenities and keeping the decor tasteful yet modern (compared to shoddy cosmetic updates I have seen). There were some tells this was an older building such as small, slow elevators... More

Was this review helpful? Yes 1
Martha-FrontDesk, Guest Relations Manager at Holiday Inn Chicago - Mt Prospect, responded to this review

Dear keebj86, Thank you for staying and leaving us a candid review of your stay. We look forward to having you stay with us again! More

Hernando, Mississippi
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 16, 2014

Having a special room request, I was contacted by Dan, the GM here, stating all would be good. With unforeseen circumstances, my trip was delayed by a week. Carrie, the front office manager contacted me, and said no problem, and all was set for the following Monday. From the time I called for pickup at O'Hare, until I left 5... More

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Martha-FrontDesk, Guest Relations Manager at Holiday Inn Chicago - Mt Prospect, responded to this review

Mtams, We're so glad to hear that our staff here at the Holiday Inn Mount Prospect helped to make your stay enjoyable and comfortable. We will definitely pass along your wonderful comments to them! Thank you such much for leaving such a nice review, and of course we'd be happy to have you stay with us again when you're in... More

grand rapids, minnesota
Top Contributor
70 reviews 70 reviews
59 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed February 19, 2014

I was greeted very cordially and professionally. The staff was really nice. The room was clean and comfortable. It seems there have been some renovations through the years on this property. The location is on a busy road although it is close to many restaurants, shopping, etc and even downtown Mt. Prospect. The room, although comfortable was unremarkable but i... More

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Martha-FrontDesk, Public Relations Manager at Holiday Inn Chicago - Mt Prospect, responded to this review

Dear Eric, We'd like to thank you for your nice review of our property! Of course, we're always pleased to hear from happy guests, and we hope to see you again in the future! More

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Additional Information about Holiday Inn Chicago - Mt Prospect

Address: 200 E. Rand Road, Mount Prospect, IL 60056 (Formerly Mount Prospect Hotel)
Phone Number:
Location: United States > Illinois > Mount Prospect
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Chicago - Mt Prospect 3*
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Also Known As:
Holiday Inn Chicago - Mt Prospect Hotel Mount Prospect
Holiday Inn Mount Prospect

29 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Located 20 miles north of downtown Chicago, Mt. Prospect is a beautiful suburban town, making it the ideal spot for your next trip to Illinois. The Holiday Inn Hotel Chicago - Mount Prospect offers guests the utmost in comfort and convenience, including free shuttle service to O'Hare International Airport (ORD).Business travelers find that our Mount Prospect hotel's location means many corporations are nearby. Kraft, Motorola, United Airlines and Siemens are less than five miles away, while the Allstate Arena and the Rosemont Convention Center are both within 10 miles of the hotel. Our Mt. Prospect accommodations also offer flexible meeting space, free Wi-Fi Internet access and a Business Center.Vacationers enjoy our Mt. Prospect hotel's location because famous attractions like Wrigley Field, the Magnificent Mile and Navy Pier in downtown Chicago are just a 30-minute drive. In addition, our Mt. Prospect accommodations are situated in the heart of the Illinois Park District, where nature enthusiasts can hike the many scenic trails. Guests also enjoy shopping at the Radhurst and Woodfield Malls near our Chicago area hotel. For those thrill seekers, Alrlington Racecourse is just minutes away.While lodging at our Mount Prospect hotel near Chicago, guests enjoy premium amenities like a Fitness Center, an indoor pool and the Bar Louie Restaurant where kids eat free. ... more   less 
Number of rooms
136

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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