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Holiday Inn Chicago - Mt Prospect

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200 E. Rand Road, Mount Prospect, IL 60056 (Formerly Mount Prospect Hotel)
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Holiday Inn Chicago - Mt Prospect
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91 Reviews from our TripAdvisor Community

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Agoura, California
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Good value at 71$ per night, beds are comfortable and nice flat screen tv, checkin was easy and service was good. Was a bargain at the price, what you would expect from a quality 3 star, I will stay again.

Helpful?
Thank Jim n
mtprospect, Manager at Holiday Inn Chicago - Mt Prospect, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Adrian, M Front Desk Supervisor More 

New York City, New York
Level Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel for almost two weeks in December. It is basic, but very clean, and well maintained. It has what you need. The hotel staff was very nice and accommodating. It is a better deal than rival area competitors, albeit more bare bones. It has a gym and pool and in house laundry facilities.

Helpful?
Thank TOnyB123_12
mtprospect, Front desk supervisor at Holiday Inn Chicago - Mt Prospect, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Adrian, M Front Desk Supervisor More 

Philadelphia, PA
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed November 17, 2015

While the rooms are only OK, the front desk could use an upgrade. Having a Bar Louie connected to the lobby is definitely a plus. However, the last time I was there (3 days ago), a group of 4 juvenile delinquents ran riot and disturbed guests from 11 p.m. until 5 a.m. Several calls to the front desk yielded nothing.... More 

Helpful?
Thank usblueflyer
IHGCare, Guest Relations Manager at Holiday Inn Chicago - Mt Prospect, responded to this review

Dear usblueflyer, Thank you for writing us a candid review. It is nice to know that you regarded our rooms to be nice. On the other hand, it is regrettable that noise disturbances experienced, poor service from our staff and some amenities in the room was a letdown. Guest comfort and security is our utmost concern and our hotels are... More 

Fort Lauderdale, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 3, 2015

Biggest complaint is that rooms smell and the windows cannot open. Rooms don't look dirty, they just smell stale. Halls and rooms have that stuffy, sick building smell, they need to air things out if they can. As for staff they do respond when approached. However, there is far too much chit chatting and calling out to each other loudly,... More 

Helpful?
Thank none o
IHGCare, Guest Relations Manager at Holiday Inn Chicago - Mt Prospect, responded to this review

Dear none o, Thank you for your stay and for leaving a review. We rely on guest feedback as this will allow us to improve wherever possible. Our hotel is committed to providing our guests with the highest quality services and facilities and I am sorry for the disappointments you had with your room accommodations. I also apologize for the... More 

maryland
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 3, 2015 via mobile

Rooms very clean, many with large fridge and microwave. Staff friendly and airport shuttle is fast. Bar Louie downstairs is very good. Tons of beers on tap and food is very good. Other than that, not much around here, Home Depot, movie theater and a grocery store. I would recommend.

Helpful?
Thank flyboy9304
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 5, 2015

Clean hotel, nice rooms, good staff, shopping around the hotel and close to O'hara airport. Stayed for 1 week with a show at Navy Pier, 40 minutes drive but much more quit compare to the big city. The restaurant is during the week a bot busy but in the weekends a great place. During the week you have some nice... More 

Helpful?
Thank Sietse d
Jupiter, Florida
Level Contributor
139 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed August 29, 2015 via mobile

Friendly front desk staff. Average room. Small bathroom. Average bed comfort. Congested parking lots. Within walking distance for shopping. Location is not convenient for typical Chicago west suburb traveler. Also too far from ORD airport. Adequate exercise room and equipment.

Helpful?
Thank McTWaid
Ontario
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed August 23, 2015

Average moderate priced and appointed rooms. Front desk was always very helpful with directions and friiendly. Clean rooms, restaurant on site. (I didn't dine at it) Mall and restaurants next door at Randhurst including fast food, mid range and higher end restaurants to choose from

Helpful?
Thank OntarioFoodie
mtprospect, Front Office Manager at Holiday Inn Chicago - Mt Prospect, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Adrian, M Front Desk Supervisor More 

New York City, New York
Level Contributor
70 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed August 21, 2015 via mobile

Rooms are very nice. Newly refurbished. The beds and pillows need replacing. Not comfortable at all. The pillows are the worst. Very overstuffed. Hard to get a good nights sleep. Other wise room is clean and has a refrigerator and microwave. Nice touch. Hotel has a Bar Louie in the lobby with nightly specials.

Helpful?
Thank AWexford
mtprospect, Front Office Manager at Holiday Inn Chicago - Mt Prospect, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Adrian,... More 

Crystal Lake, Illinois
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed July 7, 2015

We stayed here because it was room-blocked for a nearby wedding we attended. I am a typical mom of young kids who doesn't get many chances for a night out so I was pretty excited about staying in the hotel and relaxing with friends. Unfortunately, the entire hotel experience can be explained with one word: irritating. When booking (over the... More 

Helpful?
2 Thank Jenbeebaby
IHGCare, Guest Relations Manager at Holiday Inn Chicago - Mt Prospect, responded to this review

Dear Jenbeebaby, Thank you for your recent stay with us and reviewing our property. Please accept our deepest apologies for the inconvenience you had with the shuttle service and the lack of cold water in the sink. Rest assured that all your comments will be looked into and appropriate actions will be taken. We greatly appreciate your feedback as this... More 

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