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All 3 Mount Prospect hotels

Holiday Inn Chicago - Mt Prospect

3.0 of 5 Hotel   |   200 E. Rand Road, Mount Prospect, IL 60056 (Formerly Mount Prospect Hotel)
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Ranked #2 of 3 Hotels in Mount Prospect
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
juliehva28 Arlington, Virginia
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71 reviews from our community

Traveler rating
    47
    15
    4
    4
    1
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18
8
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26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
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English first
Arlington, Virginia
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Enjoyed a long weekend visiting family in the area. The hotel staff was very friendly, the room was clean and quiet as was the pool area (we have stayed in a nearby hotel where the pool area is frequently mobbed). We took a very early shuttle to O'Hare - the driver was prompt and professional. Overall, a pleasant stay.

Was this review helpful? Yes 1
Contributor
17 reviews 17 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is in not in the best part of town but we were pleasantly surprised at the hotel itself. The rooms were very nice and very clean. The staff was friendly. The food at the bar was incredible. Very much enjoyed our stay

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1 review
5 of 5 stars Reviewed June 18, 2014

Arrived at airport late Hotel made sure van pick up was there when i needed it. Pleasant drive to hotel. Driver Tim very accommodating. I needed to run a errand and they made the van and driver available to me. Could not have been nicer. I was here on a business trip of which i do not take many. This... More

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Saint Louis Park, Minnesota
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 11, 2014

We chose this hotel while we were in Chicago for a three-day Star Trek Convention. And choosing this hotel was the best thing! The location is absolutely perfect with restaurants, food joints, ATMs and shopping centers at a stone throw's distance. The staff was friendly and welcoming and the rooms were clean and spacious complete with a small fridge and... More

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Martha W, Front Office Manager at Holiday Inn Chicago - Mt Prospect, responded to this review

Dear Guest, Thanks so much for letting us know you enjoyed your stay! We're always love to hear from our happy guests! Thank you again! (And I hope you had fun at the Star Trek Convention!!) Martha Wacaser Front Desk Manager More

Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 11, 2014

we had a nice lay over at this hotel. it is about a 10 minute shuttle drive. the staff was extremely nice, friendly, professional and accommodating. i spoke to the manager the next morning to tell him, and he was just as nice. there is a restaurant/bar at the hotel which was full of locals, so we felt the food... More

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Martha-FrontDesk, Front Office Manager at Holiday Inn Chicago - Mt Prospect, responded to this review

Ginger, We appreciate the time you took to let us know you enjoyed your layover at our hotel! Thank you so much for the kind review, and of course we hope you will choose the Holiday Inn Mount Prospect for your next stay in the area!! Martha Wacaser Front Desk Manager More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 3, 2014

This may be just a regular Holiday Inn but they have 5 star service! The staff could not have been more helpful and some of the bridal group and family needed some help. Special thanks to the shuttle driver James who graciously drove back and forth moving people to and from the hotel to the venue. For groups this place... More

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Martha-FrontDesk, Front Office Manager at Holiday Inn Chicago - Mt Prospect, responded to this review

Ellen, we're happy to hear that you and the wedding group enjoyed your stay, and I'll also let James know his service was appreciated!! Thank you for leaving us such a nice review!! Martha Wacaser Front Desk Manager More

Rancho Palos Verdes, California
Top Contributor
63 reviews 63 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 3, 2014

Our delayed flight left us stuck overnight in Chicago. Could have been a bad experience, but the front desk (James) was outstanding on every level. Nice, clean room, free wifi, shuttle service from/to ORD and the local 24 hour store. We had room service breakfast which was delivered quick, still hot, and cooked right!

Was this review helpful? Yes 1
Martha-FrontDesk, Front Office Manager at Holiday Inn Chicago - Mt Prospect, responded to this review

We always love to hear that our staff helped to make a long day a little better! Thanks so much for taking the time to leave us a review, your comments are much appreciated! Martha Wacaser Front Desk Manager More

Chicago, Illinois
1 review
5 of 5 stars Reviewed May 29, 2014

The service provided by the staff at Holiday Inn, Chicago, Mt. Prospect is exceptional. Martha, Tim, James, and Daniel have been truly attentive to all my requests for my last several stays and I appreciate their enthusiasm. They are always courteous and gracious. I look forward to staying again very soon.

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Martha-FrontDesk, Front Office Manager at Holiday Inn Chicago - Mt Prospect, responded to this review

Ms. Brozovich, Thank you so much for taking the time to leave us such a wonderful review!! I'll be sure to pass along your comments to James, Tim, and Daniel as well. We look forward to seeing you the next time you stay with us! Warm regards, Martha Wacaser Front Desk Manager More

Coralville, Iowa
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed May 19, 2014

As an employee of another IHG property in another state I pay close attention to everything when I travel. I pay attention to things that my property could learn from, and also things we definitely should be proud of that we don't do that other properties do. A friend and I decided to come to the city for the weekend... More

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Martha-FrontDesk, Front Office Manager at Holiday Inn Chicago - Mt Prospect, responded to this review

Dear Guest, Thank you for leaving us your feedback of your recent stay with us. Please accept my sincere apologies for the lack of service from our front desk that you experienced during your stay at our hotel. I will be reviewing your comments with our staff to assist in the continued training of our team. We hope we will... More

Urbana, Illinois
Top Contributor
95 reviews 95 reviews
33 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed March 17, 2014

Overall this was a nice hotel and I would stay there again. I could tell it had been updated fairly recently. They did a good job at updating all the amenities and keeping the decor tasteful yet modern (compared to shoddy cosmetic updates I have seen). There were some tells this was an older building such as small, slow elevators... More

Was this review helpful? Yes 1
Martha-FrontDesk, Guest Relations Manager at Holiday Inn Chicago - Mt Prospect, responded to this review

Dear keebj86, Thank you for staying and leaving us a candid review of your stay. We look forward to having you stay with us again! More

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Additional Information about Holiday Inn Chicago - Mt Prospect

Address: 200 E. Rand Road, Mount Prospect, IL 60056 (Formerly Mount Prospect Hotel)
Phone Number:
Location: United States > Illinois > Mount Prospect
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Chicago - Mt Prospect 3*
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Also Known As:
Holiday Inn Chicago - Mt Prospect Hotel Mount Prospect
Holiday Inn Mount Prospect

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