The General Manager Mr. Dan Goel is a down to earth person that listens and action on any concern that you have. Very flexible and ensure that Guest is priority in all aspect. I have stay in many IHG Hotel Chain and this is probably the only GM that i know of that interact with the guest and personally ensure... More

On behalf of our organization TAGC (www.tagc.org) we rented the banquet hall for celebrating women's day on March 23rd 2013. The entire process from start to finish was seamless, friendly and outstanding to say the least. Dan Goel who is the General Manager has been terrific in providing all the assistance we needed even when some of the help required... More

Got snowed in at Chicago Airport and got a half-priced voucher. Had to get the Holiday Inn Shuttle, it was late at night and I told the driver I was hungry so he called ahead to make sure the restaraunt was still going to be open. Food at bar was very good and they offered the complete menu up until... More

I have had the distinct pleasure of staying at the Holiday Inn located at 200 E Rand Mt Prospect Illinois for seven weeks. Never have I felt so welcome and taken care of with kid gloves. The entire staff always had time for my questions or simply listening to me ramble on. The Staff without exception stopped and smiled with... More

Overall nothing to complain about. Room was average sized and clean, although there was a wad of something stuck onto the ceiling, that looked like it had been painted over. Front desk staff was very friendly. I usually don't eat at hotel restaurants, but it was pouring rain so I decided to stay in. This property has a combination bar/restaurant... More

Seems like I am not the only one to have had a missed flight connection and ended up staying at this wonderful Holiday Inn. On what was supposed to be the greatest trip of my life, it was quickly becoming the worst because of American Airlines and their ineptitude. Adrian Maldonado was my first point of contact with Holiday Inn... More

I stayed here for one night due to a missed connection. The front desk was courteous and helpful, including calling me back to inform me of the arriving shuttle at O'Hare. I was especially impressed with my shuttle driver Martin, who drove me (and only me) back to the airport in order to catch my flight. It's pretty rare for... More

After a stressful evening of missed flight connections, the Holiday Inn was extremely helpful and kind. The driver, Martin, gave me some very good advice about where to eat. The person at reception allowed me to have an extremely late checkout (5:00 pm) because my flight only left that evening. And the rates were very reasonable. Overall a nice reprieve... More

I'm a Priority Club member and I was staying there for business. I was greeted nicely and the rooms are nice. Especially like how they have actual thermostats with a temperature setting, as opposed to some hotels with the Hot/Cold and Fan Hi/Med/Lo knobs. Anyway, stayed for 2 nights and my breakfasts there were radically different. The first morning I... More