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Hampton Inn & Suites Chicago/Mt. Prospect

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1 Randhurst Village Dr, Mount Prospect, IL 60056
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Hampton Inn & Suites Chicago/Mt. Prospect
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Hampton Inn & Suites Chicago/Mt. Prospect
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294 Reviews from our TripAdvisor Community

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Traveler rating
    211
    63
    12
    7
    1
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119
49
16
85
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
  • All months
    (294)
  • Mar-May only
    (67)
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    (57)
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Dallas, Texas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I come to the northern suburbs for business 3 or 4 times per year. Our company typically utilizes another hotel and just recently began adding the Hampton. I'll never switch back! Sometimes while traveling here, we share a car between 2 of 3 people. Staying here, you don't even need a car after work. The hotel is part of a... More 

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Shanghai Region, China
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Very hospitable and accommodating hotel for anyone doing business or pleasure in the area. Rooms are very clean and quiet and the lobby is spacious and well appointed. The staff was very helpful and personable with the check in, adjusting the rate to our corporate terms and linking our Hilton profiles to the reservations

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Detroit, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Nothing to complain about; Clean room, breakfast early enough to be useful, quieter than I expected, very friendly staff. The complimentary internet access was fast enough for email and basic communication.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Upon arrival I was greeted by Marcus who welcomed me and provided great service. The hotel is in a great location with tons of shopping and restaurants in the area. Great exercise room with Precor equipment. Free parking in the attached secured parking garage. If you are in the area it is a must stay.

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Lincolnshire, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

Our weekend stay was wonderful! The hotel is newly built-we felt like we were the first people to stay in our room. From the front desk to the management, the service was amazing and the breakfast was fantastic. Do not hesitate to stay here. We will be back!

Review collected in partnership with Hampton

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Our choice to stay at the Hampton Inn in Mt. Prospect to attend a family graduation was definitely a good one. The hotel was what I've come to expect from a Hampton Inn. The rooms were spacious, well decorated, clean and had just the right mix of luxury and comfort. I specifically want to compliment Megan, a staff member who... More 

Was this review helpful? Yes 1
Summerfield, FL, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Excellent all around. Rooms clean and quiet, well laid out, breakfast was good and the location was excellent. Plenty of things to do plus many restaurants in the area. Parking is now a charge and that was a downer for me.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Mount Prospect, IL, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel is exactly what it says it is and is true to the pictures and vibe of website. It's also within walking distance of some more than solid restaurants and bars—and even a supermarket! Very accommodating staff who do their level best to serve. Great experience!

Review collected in partnership with Hampton

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Schaumburg, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Everything from the rooms, staff, shuttle, amenities were fantastic! I would do it all over again and not change a thing. The staff made us feel so important on my daughter's wedding weekend. Everyone was so pleased!

Review collected in partnership with Hampton

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Mosinee
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed at this Hotel in June. When checking in, I advised them that I had AAA, AARP, was a Veteran, and they would not accept any of those membership cards, because as they put it, they were booked and none of those room rates would apply. You either accept these cards or you don't and this hotel does not. I... More 

Was this review helpful? Yes 2
HISChicagoMtProspect, General Manager at Hampton Inn & Suites Chicago/Mt. Prospect, responded to this review

We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about Satisfaction Guaranteed.... More 

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