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All 3 Mount Prospect hotels

Country Inn & Suites Chicago O'Hare NW

2.5 of 5 Hotel   |   2200 South Elmhurst Street, Mount Prospect, IL 60056
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Ranked #3 of 3 Hotels in Mount Prospect
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
1950gerry Tucson, Arizona
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187 reviews from our community

Traveler rating
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72
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tucson, Arizona
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

I stayed at the Country Inn and Suites twice in September. The rooms were very clean and spacious, one with a spa in it. Very friendly and helpful people behind the desk. The shuttle drivers were great and picked me up at O'Hare and took me back in a timely manner.

Was this review helpful? Yes
Michael Z, Director of Sales at Country Inn & Suites Chicago O'Hare NW, responded to this review

Hi Gerry, Thank you for taking the time to give us a 5 star review! I'm glad our friendly staff could provide a memorable experience with our clean rooms and helpfulness. The shuttle is a great and convenient way to get to and from O'Hare. Thanks again for the review and I hope you decide to visit us in the... More

Ottawa
1 review
5 of 5 stars Reviewed 2 days ago NEW

Every Country Inn I have ever stayed at has been wonderful! Stayed at a competitor in June and comparing the two..I will never stay anywhere except a Country Inn. The rooms were very clean, the bed was fabulous, slept like a baby with the right amount of pillows. The hot breakfast the next morning was exactly that! There was a... More

Review collected in partnership with Country Inns & Suites By Carlson

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Michael Z, Director of Sales at Country Inn & Suites Chicago O'Hare NW, responded to this review

Hello Tina, Thank you for taking the time to write us a review! I'm very happy to read you enjoyed your time with us and decided to exclusively use Country Inn & Suites! Our beds are always extremely comfortable and I can guarantee a good night sleep anytime your head hits that pillow. I like that you had a chance... More

Louisville, Kentucky
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel was in a nice location, right off the main highway. It was in a nicely landscaped residential area. The furniture and decor in the rooms and lobby were "dated" but clean. The pool was very small (no laps could be done in this pool!) I think it was 4' deep at it's deepest point. There seemed to be... More

Was this review helpful? Yes
Michael Z, Director of Sales at Country Inn & Suites Chicago O'Hare NW, responded to this review

Hi Sandy, Thank you for taking the time to write us a review. I apologize for the heavy footed giants staying in the room above you! We give the giants the larger rooms on the third floor, just kidding :) I'm glad you could enjoy the hot breakfast and clean rooms. Our staff enjoys being accommodating and helpful if there... More

Toronto, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Recommend this property for those on a holiday or business trip. Good location and friendly service. Commitment from the team and the willingness to help was outstanding. It was 'service with a smile' all the way.

Review collected in partnership with Country Inns & Suites By Carlson

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Michael Z, Director of Sales at Country Inn & Suites Chicago O'Hare NW, responded to this review

Hi Lakshmi, Thank you for taking the time to write us a review! It makes me so happy to read that you enjoyed the staff. We work hard to give you a memorable experience and we love helping each other out when something needs to get done. I'm glad you noticed! Thanks again for the review and please come visit... More

1 review
5 of 5 stars Reviewed 1 week ago NEW

Everyone at the hotel provided exceptional customer service. Nice atmosphere. Clean hot tub and pool area. Clean rooms. Very nice. Shuttle to the airport was the main reason we stayed here. We stay here all the time wither the Park and Ride or the Stay and take the shuttle.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Michael Z, Director of Sales at Country Inn & Suites Chicago O'Hare NW, responded to this review

Hello Patricia, Thank you for taking the time to write us a review! I'm glad you enjoyed our wonderful service, clean rooms and convenient complimentary shuttle to the airport. Having a shuttle available makes travel to and from the airport a lot less stressful. We look forward to seeing you again the next time you visit! Thanks again and have... More

Redwood City, California
Contributor
12 reviews 12 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We use this hotel frequently when we fly in and out of Chicago, to stay overnight before driving on to visit relatives in Michigan. The staff is very accommodating, and we appreciate the variety in the hot breakfast. It is close to O'Hare, but not close enough to be bothered by flight noise.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Michael Z, Director of Sales at Country Inn & Suites Chicago O'Hare NW, responded to this review

Hello, Thank you for the 5 star review and being a frequent guest at the hotel. We always enjoy having familiar faces stay with us. I'm glad that the flight noise doesn't keep you awake and that you could enjoy our delicious breakfast and complimentary shuttle to the airport. We look forward to seeing you the next time you're in... More

1 review
2 of 5 stars Reviewed 2 weeks ago

The area where located is undesirable. The place is run down and the rooms need updating. Good staff and breakfast, but never again at this location. The ride from the airport seemed much further than advertised.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Michael Z, Director of Sales at Country Inn & Suites Chicago O'Hare NW, responded to this review

Hi Gary, Thank you for taking the time to write us a review. I appreciate the feedback as we are always looking to improve the hotel and guest experience. I want to apologize that you weren't satisfied with your stay. The trip to the airport is not a far distance, but it sometimes feels that way with the traffic near... More

Spokane, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel was chosen for me based on a special price. I had my concerns before arrival but was pleasantly surprised. The staff was friendly, polite and responsive. The room was large and very comfortable, with good amenities. I highly recommend this hotel.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Michael Z, Director of Sales at Country Inn & Suites Chicago O'Hare NW, responded to this review

Hello Bonnie, Thank you for taking the time to write us a review! We're happy we could exceed your expectations and that you enjoyed our pleasant staff, large rooms and great amenities. I hope you decide to visit us again the next time you're in the area. Thanks again and have a wonderful day Warm Regards, Michael Zimmerman, Director of... More

minnesota
Reviewer
4 reviews 4 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Well kept hotel, pleasant staff at front check in, seamless process, it was very busy, yet the front deck staff couldn't have been nicer. We we were there for a concert and weren't in our room much but everything was clean and in order. Comparable hotels in area much more expensive and charged for parking, here they did not. Plus... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Michael Z, Director of Sales at Country Inn & Suites Chicago O'Hare NW, responded to this review

Hello Freezebaby, Thank you for taking the time to write us a 5 star review! I'm guessing you were here for the Garth Brooks concert. I hope you had a great time! Everyone said it was an incredible show. I'm glad you enjoyed our friendly staff, clean rooms and complimentary breakfast. Please come back and visit us the next time... More

Saint Paul, Minnesota
1 review
3 of 5 stars Reviewed 4 weeks ago

Three of us stayed here on Saturday night. The bedroom in the king suite did not have a television. The young lady at the front desk was apologetic and said that some of the king suites didn't have them. The hotel was at capacity, yet she mentioned that she was the only employee on site. She was very helpful providing... More

Was this review helpful? Yes
Michael Z, Director of Sales at Country Inn & Suites Chicago O'Hare NW, responded to this review

Hi Carol, Thank you for taking the time to write us a review. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. I will personally take care of the incident you witnessed in the breakfast room. Jessica works very hard there and we are... More

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Additional Information about Country Inn & Suites Chicago O'Hare NW

Address: 2200 South Elmhurst Street, Mount Prospect, IL 60056
Phone Number:
Location: United States > Illinois > Mount Prospect
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Chicago O'Hare NW 2.5*
Number of rooms: 94
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Also Known As:
Country Inn And Suites Chicago o`Hare Nw
Country Inn & Suites Chicago o`Hare Nw Hotel Mount Prospect
Country Inn Mount Prospect
Mount Prospect Country Inn

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