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All 3 Mount Prospect hotels

Country Inn & Suites Chicago O'Hare NW

2.5 of 5 Hotel   |   2200 South Elmhurst Street, Mount Prospect, IL 60056
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Ranked #3 of 3 Hotels in Mount Prospect
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
SNL58 Sydney, Australia
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213 reviews from our community

Traveler rating
    87
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    27
    17
    12
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83
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37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW

The Country Inn was perfect for out stop over before flying out of Chicago, so good my parents stayed an extra night before continuing their travels. Complementary shuttle to the airport was a huge bonus.

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Columbia, Maryland
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Hotel is very dated...got there on a cold night and the lobby was cold an uninviting. Asked about why the fireplace wasn't on and the agent said they only trust the maintenance guy to do it. Room was dated, stains on carpet, rust in bathroom, one of the TV's did not work, shower water lukewarm, iron tethered to the ironing... More

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CarlsonRezidor, Online Customer Support at Country Inn & Suites Chicago O'Hare NW, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services to warm the lobby, clean the room, and improve breakfast. We hope for another opportunity to exceed your expectations. More

Oshkosh, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

Hotel is conveniently located but was in need of updating. Room key cards repeatedly did not work. Replacements did not work on the side outside doors. I was on 3rd floor but middle staircase only went to second floor. End stairwells did not allow access to the third floor. One slow elevator was the only access to my third floor... More

Review collected in partnership with Country Inns & Suites By Carlson

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Sauk Village, United States
1 review
1 of 5 stars Reviewed 5 days ago NEW

The plumbing in the bathroom was very bad and the shower water was Lukewarm and not satisfying at all and by the tub there was a very bad rust stain and the Kleenex box only had 3 pieces of tissue left. The Breakfast could've been hotter and there wasn't any syrup available for the waffles, and lots of breakfast items... More

Review collected in partnership with Country Inns & Suites By Carlson

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CarlsonRezidor, Online Customer Support at Country Inn & Suites Chicago O'Hare NW, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services such as the bathroom and the breakfast issues. We hope for another opportunity to exceed your expectations. More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

The beds were comfortable, the bathroom in my room had rust stains by the tub and the water in the shower was lukewarm and the toilet had very poor plumbing. Me and my family went for the continental breakfast the next morning and was very disappointed due to the hot selections item not being available they encountered a power issue... More

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CarlsonRezidor, Online Customer Care at Country Inn & Suites Chicago O'Hare NW, responded to this review

We're so glad to hear that you've had good experiences with our brand in the past, though we regret that your recent stay didn't go as well. We will make sure to pass along this information so management can ensure that the hotel's plumbing and electrical is being handled by maintenance. We hope to have you back with us on... More

Indiana
Top Contributor
84 reviews 84 reviews
30 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

It is not easy to find a hotel that offers a shuttle to O'Hare, free parking, and free wifi! This hotel does! We came together here and stayed here for 3 nights. My mom flew in and used the shuttle to get to and from the airport. We drove in and appreciated the ability to park our car for free.... More

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Vancouver, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

We had a overnight stopover in Chicago and chose this hotel as it's near to the airport. We loved how a complimentary shuttle is provided from the airport to the hotel. Our flight arrived fairly late in the evening but we were still greeted by a friendly driver and the woman at the front desk. Despite it being late the... More

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CountryInnNW, Director of Sales at Country Inn & Suites Chicago O'Hare NW, responded to this review

Hi Renee, Thank you so much for taking the time to write such a kind review of our property! Our shuttle service to and from the airport and our breakfast are just a couple of the great amenities that we offer here at the Country Inn & Suites. We certainly pride ourselves at having a warm and courteous staff so... More

2 reviews
5 of 5 stars Reviewed 2 weeks ago

I rate this facitity a "10 out of a 10"! I stay at this hotel because of area and being so close to all my family. When I travel to Illinois approximately 2-4 times a year, I always choose this hotel. It is clean, all the amenities are first rate, the breakfast is always delicious and the entire staff is... More

Review collected in partnership with Country Inns & Suites By Carlson

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Mt Prospect , IL, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This ia a great hotel for any reason, but the fact that we can leave our car there and fly out of Ohare is a bonus. We have done this for several trips and the staff is helpful and friendly every time. The shuttles are fast and reliable. Everyone is helpful! They even get out some grab and take breakfast... More

Review collected in partnership with Country Inns & Suites By Carlson

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Michael Z, Director of Sales at Country Inn & Suites Chicago O'Hare NW, responded to this review

Hello Linda, Thank you for taking the time to write us a review! Our hotel is great to leave the car when going on a trip out of O'Hare. We have a great relationship with the local PD who come check on us throughout the evening. I'm happy to see you enjoyed our friendly staff, clean hotel and delicious breakfast!... More

Madison, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed here for one evening then took the 6:00 a.m. shuttle to O'Hare for a flight. Officially the breakfast did not open until 6:00 a.m., however the staff thoughtfully opened up a little early to accommodate the early 6:00 departure customers. The room was clean and comfortable, however slightly dated. The staff was very nice and provided helpful info for... More

Was this review helpful? Yes
Michael Z, Director of Sales at Country Inn & Suites Chicago O'Hare NW, responded to this review

Hi Steven, Thank you for taking the time to write us a review! I'm glad we could open up a little earlier to provide breakfast for you before your flight. It's always nice to be able to eat before traveling! Our staff works hard to give you a memorable experience. Our hotel is in a great, safe area. We have... More

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Additional Information about Country Inn & Suites Chicago O'Hare NW

Address: 2200 South Elmhurst Street, Mount Prospect, IL 60056
Phone Number:
Location: United States > Illinois > Mount Prospect
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Chicago O'Hare NW 2.5*
Number of rooms: 94
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Also Known As:
Country Inn & Suites Chicago o`Hare Nw Hotel Mount Prospect
Country Inn And Suites Chicago o`Hare Nw
Country Inn Mount Prospect
Mount Prospect Country Inn

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