We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Country Inn & Suites Chicago O'Hare NW

Certificate of Excellence
Hotel website
Hotel deals
2200 South Elmhurst Street, Mount Prospect, IL 60056
Special Offer
Book early and Save 15%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Country Inn & Suites Chicago O'Hare NW
Professional photos View all
Browse nearby
Country Inn & Suites Chicago O'Hare NW
Write a Review

256 reviews from our community

Traveler rating
    101
    86
    34
    21
    14
See reviews for
104
46
18
48
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (256)
  • Mar-May only
    (54)
  • Jun-Aug only
    (80)
  • Sep-Nov only
    (80)
  • Dec-Feb only
    (42)
All months
Iowa
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We were looking for a hotel for one night where we could do park and fly while we were on vacation. This seemed like a reasonable option price wise and amenities wise. We were disappointed to learn that there were no shuttles in the middle of the day, so had to pay for a taxi to take us to the... More 

Was this review helpful? Yes
Boise, Idaho
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very friendly and helpful staff, rooms clean and well appointed. Need to allow plenty of time on shuttle to get to and from O'Hare, due to much road construction and the hotel is actually quite far from airport. Otherwise, an excellent hotel stay.

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 1 week ago

had a king suite room...small for what i thought...very clean overall...good room service...no hassel late check-out option...nothing spectacular about it but will stay again because of the price...one thing i did find strange was housekeeping, they did not make themselves aware of when they were going to enter the room. if i did not have the door locked by the... More 

Was this review helpful? Yes
CountryInnNW, Director of Sales at Country Inn & Suites Chicago O'Hare NW, responded to this review

Dear Melody P, Thank you for taking the time to rate our hotel and comment on your experience. We take great pride in the professionalism of our staff and the cleanliness of our rooms. We are glad that you enjoy the value of our property. I will make sure that we bring to the attention of the housekeepers that they... More 

Ujjain, India
Top Contributor
51 reviews 51 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

We visited in the month of November, hotel was pretty clean. Staff was friendly. We had interconnecting rooms n both rooms were very clean, with comfortable beds n push-up couch bed. Breakfast was good, served hot with good variety. We enjoyed our stay.

Was this review helpful? Yes
CountryInnNW, Director of Sales at Country Inn & Suites Chicago O'Hare NW, responded to this review

Dear Pallavi_Raj, Thank for taking the time to rate our hotel and comment on your experience. We take great pride in the professionalism of our staff and the cleanliness of our rooms. I am glad we were able to accommodate you with interconnecting rooms and you enjoyed our "Be Our Geust" Breakfast served each morning. The convenience of being so... More 

New Jersey
Top Contributor
68 reviews 68 reviews
27 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 2 weeks ago

CONS: The King Suite was supposed to have a TV in the sitting area. It was missing. I was told that it was sent out for repair and another was not available. Lame excuse. The breakfast was all carbohydrates, no protein. Small room. Noisy kids. Tried to print my boarding pass in the business center but the printer needed a... More 

Was this review helpful? Yes
CountryInnNW, Director of Sales at Country Inn & Suites Chicago O'Hare NW, responded to this review

Dear Mike_Drummer, Thank you for taking the time to rate our hotel and comment on your stay. I will find out what happened with the additional TV you were supposed to have. Our breakfast attendant will also be made aware that the variety expected at breakfast must be ordered and maintained. Our business center is used by most guests on... More 

Maple Valley, Washington, Usa
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The outside of the hotel has a pleasing appearance. Upon entering at 8 pm into the loby the atmosphere was a frenzy. Fortunately there were three staff members scrambling to accommodate exhausted travelers from canceled flights etc. I had prebooked requesting a Non Smoking room. I was put on floor three which is both smoking and non smoking, which is... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
CountryInnNW, Director of Sales at Country Inn & Suites Chicago O'Hare NW, responded to this review

Marylou O., Thank you for taking the time to rate and comment on your stay with us. We take great pride in the professionalism of our staff and the cleanliness of our rooms. I would like to apologize for our not being able to change your room since we were busy. I will check with Housekeeping about the smoke smell... More 

Questions? Get answers from hotel staff and past guests. Ask a question

33 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (20)
Viewed
Hotel & grounds (10)
Viewed
Dining (1)
Viewed
Room/suite (5)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Pool/beach area (2)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question