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All 3 Mount Prospect hotels

Country Inn & Suites Chicago O'Hare NW

2.5 of 5 Hotel   |   2200 South Elmhurst Street, Mount Prospect, IL 60056
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74%
Ranked #3 of 3 hotels in Mount Prospect
Certificate of Excellence 2014
A recent review
  • Reviews (160)
  • Photos (31)
  • Amenities
  • Room tips (22)
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160 people have reviewed this hotel

Traveler rating
    67
    50
    20
    13
    10
See reviews for
56
31
11
30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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English first
1 review
5 of 5 stars Reviewed 2 weeks ago

I visit Chicago Illinois once a year and stay from 1 week to 3 weeks. This has been the best place to stay and I will definitely be returning there from now on. Very comfortable bed and clean. When I stay at hotels cleanliness is very important to me and this clean! I always felt safe and secure here. The... More

Was this review helpful? Yes
Michael Z, Director of Sales at Country Inn & Suites Chicago O'Hare NW, responded to this review

Hello Laura, Thank you so much for the wonderful review! I was very happy to read how enjoyable your experience was with us. Cleanliness is our top priority at the hotel so i'm glad it was up to your standards. The bank across the street is very accommodating when our parking lot is full and we need to use theirs.... More

Wautoma
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff was very cordial while checking in. My suite was clean with excellent fixtures and a very comfortable bed. The breakfast area is small for the amount of business this motel did during my 3 days. As someone commented in a prior review, parking is limited. The price paid for this area was a bargain, along with a great... More

Was this review helpful? Yes
Michael Z, Director of Sales at Country Inn & Suites Chicago O'Hare NW, responded to this review

Hello Bud, Thank you for the 5 star review! I'm glad we were able to provide such a memorable experience for you. The front desk staff is great about welcoming you upon arrival and i'm happy to see you were able to get a good nights sleep on our comfortable beds. When the breakfast area gets a little crowded, we... More

Dammam, Saudi Arabia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed 3 nights. Parking is a problem, we actually got the last spot available because someone left. Check in was quick and easy and reception really nice. The room was clean although the air conditioner didn't seem to be working great. We informed reception on our way out the next morning and it was fixed when we came back.... More

Was this review helpful? Yes
Michael Z, Director of Sales at Country Inn & Suites Chicago O'Hare NW, responded to this review

Hi Dietrying17, Thank you for the 4 star review! We always appreciate the feedback. I apologize the parking lot was so full. The majority of the time when we are sold out you can still find parking, but if not the bank is very good about letting us use their parking lot. I'm happy to hear we were able to... More

Olympia, Washington
Top Contributor
72 reviews 72 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We flew in from the west coast arriving at the hotel around 10:00 local time. We were able to check in quickly and easily. Unfortunately, the hotel parking lot was full. We had to park our car across the small street in the bank parking lot. The room was plenty spacious enough. It was clean and comfortable. There was nothing... More

Was this review helpful? Yes 1
Michael Z, Director of Sales at Country Inn & Suites Chicago O'Hare NW, responded to this review

Hello Schota, Thank you for taking the time to write us a review. We always appreciate the feedback. I apologize the parking lot was full, we try to accommodate as many people when we are sold out. The majority of the time when we are sold out you can still find parking, but if not the bank is very good... More

Chippewa Falls, Wisconsin
Top Contributor
84 reviews 84 reviews
30 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed there on both ends of our trip in June. The rooms were spacious and clean. Desk clerks were helpful and the shuttle was timely. The location is within a block of several eating places. The shuttle happened to be at the airport when we returned but a family with a small child did not want to wait for... More

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Michael Z, Director of Sales at Country Inn & Suites Chicago O'Hare NW, responded to this review

Hi John, I'm glad you chose to stay at our hotel during your trip! There are a plethora of restaurants in the local area to eat at so hopefully you had the opportunity to try one of them. Our drivers are very good and work extremely hard to make sure you don't have to wait at the airport long for... More

Forest City, Iowa
1 review
5 of 5 stars Reviewed 4 weeks ago

After spending one night in a stay and fly package, returning from a one-week vacation, we arrived back to find that we had left an interior light on in our vehicle. The car's battery was dead and all we wanted was to be home. After checking in at the front desk - Adrianna, Vanessa, Victoria and Andrew all stepped-up to... More

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Michael Z, Director of Sales at Country Inn & Suites Chicago O'Hare NW, responded to this review

Hello Bruce, Hopefully you had a wonderful time on your trip outside of Chicago. Sometimes after a long trip you just need a vacation from your vacation. I'm so happy to read that our staff went above and beyond to help you with your vehicle! Everyone at the hotel truly cares about the guests and we only hire people who... More

Green Valley, Arizona
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 29, 2014

Location to our scheduled events made this hotel our best logical choice. However, it was the wonderful friendly staff that created such a pleasant stay. I was especially impressed with the number of special needs employees and the manner in which they were guided. When we had slight issue (down pillows and heavy duvet comforter), it was immediately resolved by... More

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Michael Z, Director of Sales at Country Inn & Suites Chicago O'Hare NW, responded to this review

Hello AnneandTom! Thank you for taking the time to write us a review! I love to read about our staff working hard to make your experience with us is a memorable one! They work very hard to make sure you're comfortable and have everything you need. We are glad they made a lasting impression on you. Thank you again for... More

Houston
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2014

I stayed here for two nights in May, 2014 for business and liked the hotel for its location, convenience and customer service. They are only 10-15 minutes from O'Hare and have a shuttle which makes it quite convenient if you don't need a rental car. Note, however, that the shuttle runs every hour when you need to return to the... More

Was this review helpful? Yes 1
Michael Z, Director of Sales at Country Inn & Suites Chicago O'Hare NW, responded to this review

Hello Ajay, Thank you for taking the time to write us a review! I'm glad you enjoyed the location of the hotel along with the convenience of our O'Hare shuttle. It makes your trip that much easier not having to worry about how to get to the hotel after a long flight. We would love to see you again the... More

Salem, Wisconsin
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 27, 2014

We were there last weekend for a nearby wedding. Older hotel, room had some worn furniture but the bed was comfortable and the room was clean. Good breakfast and very, very pleasant staff. Everyone was very helpful and just downright nice.

Was this review helpful? Yes
Michael Z, Director of Sales at Country Inn & Suites Chicago O'Hare NW, responded to this review

Hi dbunnies, Thank you for taking the time to write us a review! I'm happy to see you gave us 4 stars! Hopefully you enjoyed yourself at the wedding you attended. The beds are extremely comfortable so it's good you were able to sleep well after a fun day at the wedding. Our staff truly cares about your experience with... More

Chicago
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed May 18, 2014

Many room issues and I did not bring them up while there for the one night due to our schedule but still want to review. The sheers were stained, badly stained, with water and rust. The bathroom door stuck so bad that it made a horrible noise when you opened it - noticed this at 11:30 pm after a very... More

Was this review helpful? Yes
Michael Z, Director of Sales at Country Inn & Suites Chicago O'Hare NW, responded to this review

Hello go-cubbers, I wish you would have brought up these issues while you were staying with us. We would have been able to take care of them for you during your time with us. We are looking into the issues you described to ensure that future guests will not have the same problems. I was happy to read that you... More

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Additional Information about Country Inn & Suites Chicago O'Hare NW

Address: 2200 South Elmhurst Street, Mount Prospect, IL 60056
Phone Number:
Location: United States > Illinois > Mount Prospect
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Chicago O'Hare NW 2.5*
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Also Known As:
Country Inn & Suites Chicago o`Hare Nw Hotel Mount Prospect
Country Inn And Suites Chicago o`Hare Nw
Country Inn Mount Prospect
Mount Prospect Country Inn

31 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Number of rooms
94

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