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All 3 Mount Prospect hotels

Country Inn & Suites Chicago O'Hare NW

2.5 of 5 Hotel   |   2200 South Elmhurst Street, Mount Prospect, IL 60056
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Ranked #3 of 3 hotels in Mount Prospect
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 days ago
Catherine W
  • Overview
  • Reviews (174)
  • Photos (31)
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174 people have reviewed this hotel

Traveler rating
    72
    57
    22
    13
    10
See reviews for
66
34
14
32
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
cincinnati, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

This will be my second customer service issue with two different country Innand suites, first one in cincy, and now this one. I was given a free room from the cincy area country inn and suites disaster so I decided to try this hotel again. even though my room was free they applied a $10 pending hold on my credit... More

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 4 days ago NEW

The stay was ok wish we where not put in a smoking room. We booked with points but the smell was so overwhelming that I had a headache the next day from sleeping in the room. Wish we could of haf a non smoking room

Was this review helpful? Yes
Grand Rapids, Michigan, USA
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Love the breakfast here. Some hotel breakfasts are just so so. This one was great. Sausage and waffles one morning bacon another. Also oatmeal and fresh fruit. And plenty of hot coffee with a lid for to go.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Michael Z, Director of Sales at Country Inn & Suites Chicago O'Hare NW, responded to this review

Hello Canadamommy, I'm so happy to see you enjoyed our waffles! I hope you had the chance to top it with whip cream, strawberries and syrup! They're so good when hot and fresh. Thank you for taking the time to write us a review. It sounds like you really took advantage of the breakfast and coffee which is great! Please... More

Auburndale, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

Being an event planner, I have the opportunity to stay in many different locations. This hotel was clean and the staff was accomodating. There was a slight issue with our air conditioner, but they were able to switch us to another room and take care of things right away. Would stay again!

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Michael Z, Director of Sales at Country Inn & Suites Chicago O'Hare NW, responded to this review

Hello Kari, Thank you for taking the time to write us a review! It's always tough to impress an event planner but i'm happy to see we could provide a memorable experience! I'm glad we could accommodate your request to switch rooms when your air conditioner wasn't working. We can't wait to see you again the next time you're in... More

Phoenix, United States
1 review
5 of 5 stars Reviewed 1 week ago

My daughter stayed in this hotel while passing through Chicago on the way back from a summer program in Germany. She had slept the previous night in a Berlin airport. Amber at the front desk was able to work with me to book my daughter into a room while she waited for her flight the next day. Many hotels would... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Michael Z, Director of Sales at Country Inn & Suites Chicago O'Hare NW, responded to this review

Hi Sarah, Thank you for the 5 star review! I'm glad we could help your daughter find a place to sleep after her long flight from Germany. That sounds exhausting! It's great that she had the opportunity to utilize the shuttle and could get here with no problems! Please come visit us the next time you're in town. Thanks again!... More

Gurgaon, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Surrounded by many restaurants. Proximity to freeway Super helpful hotel staff Cozy rooms with necessary business amenities Swimming pool & fitness center for health enthusiasts Overall nice decor & furniture Personal advice - Kindly prebook your desired room since the hotel is usually sold out on weekends

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Michael Z, Director of Sales at Country Inn & Suites Chicago O'Hare NW, responded to this review

Hello Mohit, Thank you for taking the time to write us a review! I'm glad to see you gave us 4 stars! We're always looking to improve the guest experience and strive to receive a 5 star rating. I'm glad you enjoyed the local restaurants and location to the highway, it makes traveling very easy. Thanks again and come back... More

United States
1 review
3 of 5 stars Reviewed 1 week ago

We had to go to Chicago to drop our son off at college, so my parents (from Iowa) met us there to have a mini reunion. My father picked the hotel due to the price and it was ok. It was a basic room with 2 queens and nothing else. The room smelled a bit wet/musty, so that didn't sit... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Michael Z, Director of Sales at Country Inn & Suites Chicago O'Hare NW, responded to this review

Hi Janelle, Thank you for taking the time to write us a review. We always welcome any feedback to ensure we can provide a memorable guest experience. I apologize about the smell in the room, next time let us know and we can switch your room for you. Good luck to your son at college! Please come visit us the... More

United States
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

After having my flight cancelled at the O'Hare airport and not being able to get home, I arrived at this hotel cold, wet, and very grumpy!! Amber, the night desk clerk, was wonderful!! I had no luggage, but Amber provided me with the essentials I needed to get clean and comfortable. My room was beautiful, clean, and very comfortable!! Breakfast... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Michael Z, Director of Sales at Country Inn & Suites Chicago O'Hare NW, responded to this review

Hello Swimmom, I'm so sorry about your cancelled flight! The weather was awful that night. I appreciate you taking the time to write us a review! Amber at the front desk is excellent about making sure our guests have everything they need and more! I'm glad you enjoyed the room, breakfast and the shuttle. I'm happy we were able to... More

Rochester, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Staff was pleasant and accommodating. Room was comfortable but a little outdated. Overall, it was a nice place to stay. With that said, I would keep your smartphone nearby to keep track of charges from the hotel. I was overcharged in several ways and it was a disaster trying to get it fixed before the weekend so I would be... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Michael Z, Director of Sales at Country Inn & Suites Chicago O'Hare NW, responded to this review

Hello Josie, Thank you for taking the time to write us a review! I'm glad you were pleased with the pleasant staff. I apologize for the billing issues that you had to deal with. That rarely ever happens but we work hard to ensure that guests don't have those issues. I hope it all worked out and you enjoyed your... More

1 review
5 of 5 stars Reviewed 3 weeks ago

The front desk people are so friendly. The rooms are always clean. Love the fresh baked chocolate chip cookies. Breakfast is very good, beds are comfortble,good location from airport. Never had a bad stay here.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Michael Z, Director of Sales at Country Inn & Suites Chicago O'Hare NW, responded to this review

Hi Cthomass, Thank you for taking the time to write us a review! I'm happy to see you enjoyed the friendly staff, clean rooms and delicious fresh baked cookies! We hope you will continue to visit us in the future so we can once again provide excellent service for you. Thanks again and have a great day Warm Regards, Michael... More

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Additional Information about Country Inn & Suites Chicago O'Hare NW

Address: 2200 South Elmhurst Street, Mount Prospect, IL 60056
Phone Number:
Location: United States > Illinois > Mount Prospect
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Chicago O'Hare NW 2.5*
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Also Known As:
Country Inn And Suites Chicago o`Hare Nw
Country Inn & Suites Chicago o`Hare Nw Hotel Mount Prospect
Country Inn Mount Prospect
Mount Prospect Country Inn

31 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Number of rooms
94

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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