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All 3 Mount Prospect hotels

Country Inn & Suites Chicago O'Hare NW

2.5 of 5 Hotel   |   2200 South Elmhurst Street, Mount Prospect, IL 60056
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Ranked #3 of 3 hotels in Mount Prospect
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Josie B Rochester, United States
  • Overview
  • Reviews (166)
  • Photos (31)
  • Amenities
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  • Room tips (22)
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166 people have reviewed this hotel

Traveler rating
    69
    55
    20
    12
    10
See reviews for
62
33
12
31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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  • German first
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  • Portuguese first
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English first
Rochester, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Staff was pleasant and accommodating. Room was comfortable but a little outdated. Overall, it was a nice place to stay. With that said, I would keep your smartphone nearby to keep track of charges from the hotel. I was overcharged in several ways and it was a disaster trying to get it fixed before the weekend so I would be... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Michael Z, Director of Sales at Country Inn & Suites Chicago O'Hare NW, responded to this review

Hello Josie, Thank you for taking the time to write us a review! I'm glad you were pleased with the pleasant staff. I apologize for the billing issues that you had to deal with. That rarely ever happens but we work hard to ensure that guests don't have those issues. I hope it all worked out and you enjoyed your... More

1 review
5 of 5 stars Reviewed 1 week ago

The front desk people are so friendly. The rooms are always clean. Love the fresh baked chocolate chip cookies. Breakfast is very good, beds are comfortble,good location from airport. Never had a bad stay here.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Michael Z, Director of Sales at Country Inn & Suites Chicago O'Hare NW, responded to this review

Hi Cthomass, Thank you for taking the time to write us a review! I'm happy to see you enjoyed the friendly staff, clean rooms and delicious fresh baked cookies! We hope you will continue to visit us in the future so we can once again provide excellent service for you. Thanks again and have a great day Warm Regards, Michael... More

Seoul, South Korea
2 reviews
4 of 5 stars Reviewed 1 week ago

I have taken early breakfast at 05:30 hours on Aug 1, 2014, just opening time which I was supposed to leave and take hotel shuttle bus at 06:00 hours. Breakfast reterance should be opened earler tha 05:30 hours as 05:00 hours so that I am able to take real breakfast.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Michael Z, Director of Sales at Country Inn & Suites Chicago O'Hare NW, responded to this review

Hi Kyu, Thank you for writing us a review. We always appreciate any and all feedback so we can continue to improve the guest experience at the hotel. I'm sorry you weren't able to stay for the breakfast since you had to catch the shuttle to the airport. Next time you visit, let the front desk know and they will... More

Melrose
2 reviews
4 of 5 stars Reviewed 1 week ago

This hotel is located in a nice area; the property is clean and neat. We enjoyed the free breakfast which was different each day ( we were there for 8 nights).T he employees were great except for the evening van driver. I spoke to the manager about him, and the problem was corrected.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Michael Z, Director of Sales at Country Inn & Suites Chicago O'Hare NW, responded to this review

Hello Lona, Thank you for writing us a review! I'm glad you were able to enjoy the breakfast every morning, there's always a large amount of options to start the day. Our staff works hard to ensure you have a memorable experience with us and i'm glad we could provide that! Thanks again and have a wonderful day Warm Regards,... More

1 review
5 of 5 stars Reviewed 1 week ago

This past trip was our third or fourth time staying at your hotel in a year. I choose this propertyl because of its outstanding service and warm professional people. The people, property and amenities are all primo. My hats off to all of you. Keep up the good work!

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Michael Z, Director of Sales at Country Inn & Suites Chicago O'Hare NW, responded to this review

Hi Peggy, Thank you for the 5 star review! We're happy to see you continue to choose us and stayed at the hotel on multiple occasions! Our staff works tirelessly to ensure you have a memorable experience. We always like to see returning guests and we look forward to your next visit with us. Thanks again Warm Regards, Michael Zimmerman,... More

1 review
4 of 5 stars Reviewed 1 week ago

We were in Chicago to see the sites. The hotel staff from the front desk to the shuttle driver were so knowledgable about Chicago. They had great tips for the train, attractions, and great pizza! Free breakfast and free shuttle to airport were appreciated too.

Was this review helpful? Yes
Michael Z, Director of Sales at Country Inn & Suites Chicago O'Hare NW, responded to this review

Hello Diana, Thank you for taking the time to write us a review! I'm glad you took our advice on attractions and food recommendations in the city! We love our pizza here and make sure everyone gets a chance to try it. The next time you visit us we'll be sure to have more recommendations for you to enjoy. Thanks... More

Detroit, Michigan
Senior Contributor
43 reviews 43 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff were very friendly and willing to do everything that they could to help me secure a room. I wanted a king room, but they were booked. they tried everything, but no luck. So, credit for trying. The room we got had two queen beds. It was very large and very nice looking. It would have been nice to... More

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Five stars great place would love to come back!! Comfortable rooms friendly courteous staff clean fresh linens and quiet area stayed two nights!! Staff went out of there way for us more than once celebrating our anniversary. Loved it!

Was this review helpful? Yes
Michael Z, Director of Sales at Country Inn & Suites Chicago O'Hare NW, responded to this review

Hello Joseph! Happy Anniversary! Thank you for taking the time to write us a review, we're happy to receive 5 stars! I'm glad you were able to enjoy your comfortable room and friendly staff during your anniversary. We work hard to give you a memorable experience and from the sound of it we succeeded. Please come visit us next year... More

Cary, North Carolina
Top Contributor
52 reviews 52 reviews
49 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was one of the cheapest places I could find with a shuttle to O'hare that did not appear to be a dump. The rooms are very dated and I could not get a non-smoking room which was disappointing. The indoor pool is miniscule and the fitness room was almost non-existent. Buffet breakfast was decent and the airport shuttle went... More

Was this review helpful? Yes
Michael Z, Director of Sales at Country Inn & Suites Chicago O'Hare NW, responded to this review

Hi Bruce, Thank you for taking the time to write us a review. Your feedback is always welcome and we always like to hear of ways we can improve. I apologize you were only able to get a smoking room, it was all we had at the time you booked. It sounds like you received what you were looking for... More

Norwalk, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

I expected a clean room. I got a very clean room and an upgrade to a Spa Suite as part of my Club Carlson status. I booked the room initially with bonus points and when I requested an additional night I was given one at no extra charge!

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Michael Z, Director of Sales at Country Inn & Suites Chicago O'Hare NW, responded to this review

Hi Christopher, Thank you for being a Club Carlson member and for taking the time to write us a review. We're glad you enjoyed your free upgrade to a suite. We always want to ensure our Club Carlson members are taken care of and have a memorable experience! We hope you come visit us again the next time your in... More

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Additional Information about Country Inn & Suites Chicago O'Hare NW

Address: 2200 South Elmhurst Street, Mount Prospect, IL 60056
Phone Number:
Location: United States > Illinois > Mount Prospect
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Chicago O'Hare NW 2.5*
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Also Known As:
Country Inn & Suites Chicago o`Hare Nw Hotel Mount Prospect
Country Inn And Suites Chicago o`Hare Nw
Country Inn Mount Prospect
Mount Prospect Country Inn

31 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Number of rooms
94

Questions & Answers

Questions? Get answers from Country Inn & Suites Chicago O'Hare NW staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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