I was doing a "Park-Sleep-Fly" where I slept on the return leg of a trip last week. When I returned, they put in me in a smoking room. It was awful (I requested no smoking). The room was falling apart. Mattress shot and sagging. Tiles missing in the bathroom. Dirty bath tub and toilet. Parking lot so small that someone... More

This hotel is great, excellent prices, good breakfast, spacious rooms, lots of local places to eat and drink. Great Internet, excellent place to work when travelling, helpful staff were happy to help me get to trains etc on their shuttle runs to ohare. Try Paps bar and the pulled pork from the deli counter at the fiesta supermarket up the... More

I've reviewed this hotel before, but it's been awhile and I just wanted to pass along to other travelers as well as to the management of this property that your staff is still top notch! The front desk staff is always pleasant even in the wee hours in the morning. We made a 5AM reservation on the airport shuttle when... More

Front desk staff baked us fresh cookies at 9:30pm what else could you ask for, breakfast was descent with waffles, sausage, ham, eggs etc they let us do late late check out. I highly recommend this hotel excellent service and clean. The only thing I noticed carpet in hallway was meshy and old, color schemes were outdated in hallways and... More

Stayed here when I had a layover at O'hare. It was not bad at all. The staff was very nice and genuine. The shuttle driver was friendly and safe and prompt. I was upgraded to a junior suite and it was very comfortable. 2 large LCD, a nice work desk and comfortable bed. The pool was open till midnight and... More

The staff was pleasant and extremely helpful, People at the front desk greeted us every time we we walked by. We were asked quite often by them and the manager, if there was anything they could do for us. Quite a change from some of the more expensive hotels we have stayed where the staff hardly noticed their guests or... More

We had a night's layover in Chicago after our trip to Italy. This hotel was just right for us. We landed and I called for the shuttle. I asked how long, she said "20 minutes"...It took 22. Good start! Comfortable ride, very courteous and friendly driver. Got there, checking in, the night clerk told us she undertood we must be... More

I called a few days in advance of our reservation to see if we could check in early. Was told they would make a note of it. When we checked in the desk clerk asked us if we would like a free upgrade to a suite instead of the room we booked. Of course we took it and they did... More

Upon checking in we were asked what brought us to the area. We told them we were there for a funeral and a card thanking us for staying at the hotel but also acknowledging that we had lost a loved one was place under our door. Nice touch! The rooms were average but the staff was great, which made this... More