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Country Inn & Suites By Carlson, Chicago O'Hare Northwest, IL

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2200 South Elmhurst Street, Mount Prospect, IL 60056
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Country Inn & Suites By Carlson, Chicago O'Hare Northwest, IL
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282 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mendota Heights, Minnesota
2 reviews
3 of 5 stars Reviewed 1 week ago

First off, if you are 20-25 minutes from the airport, via shuttle, are you really an airport hotel? On the shuttle ride this a.m., seemed REALLY long ride to get to the airport. Hotel was nice enough, Anthony at front desk helped me out over the phone before we got here - very first class. On the trip back from... More 

Was this review helpful? Yes
CountryInnNW, Director of Sales at Country Inn & Suites By Carlson, Chicago O'Hare Northwest, IL, responded to this review

Dear David G, Thank you for taking the time to comment on your experience and rating our hotel. We take great pride in the professionalism of our staff and the cleanliness of our rooms. I am sorry to hear that you had to wait so long for the shuttle to pick you up. The Airport Shuttle typically leaves for the... More 

Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

A very pleasant surprise! Before arriving at this Hotel, we has spent 2 nights at the Country Inn at Milwaukee (airport) and it was so-so, however when we checked in here, it was completely opposite. The staff (especially Anthony! ) is first rate, the hotel is very clean and comfortable and everybody, and I mean everybody, go out of their... More 

Was this review helpful? Yes
CountryInnNW, Director of Sales at Country Inn & Suites By Carlson, Chicago O'Hare Northwest, IL, responded to this review

Dear dwright50, Thank you for taking the time to rate our hotel and comment on your experience. WE take great pride in the professionalism of our staff and the cleanliness of our hotel. We are very happy to hear that you had such and great reception and overall experience with us. Anthony will be delighted to hear that you mentioned... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for a business meeting nearby. Room was large, bed comfy, multiple TVs. Loud bathroom fan connected to the light switch so couldn't turn it off - annoying but not unbearable. Offered breakfast, though I didn't it because of other plans -- looked like typical "free" breakfast fare.

Was this review helpful? Yes
CountryInnNW, Director of Sales at Country Inn & Suites By Carlson, Chicago O'Hare Northwest, IL, responded to this review

Dear CJThomp, Thank you for taking the time to rate our hotel and comment on your experience. We take great pride in the professionalism of our staff and the cleanliness of our rooms. We appreciate the input on the bathroom fan being attached to the light in the bathroom. This will be passed on to our Engineering department to see... More 

Stuttgart, Germany
Level Contributor
77 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Been there for a Chicago visit for one night. Welcome was friendly and rooms are spaceious and clean. Breakfast was nothing special with a standard choice of items. free coffee all day long is a nice gimmick... would come back here again? Sure

Was this review helpful? Yes
CountryInnNW, Director of Sales at Country Inn & Suites By Carlson, Chicago O'Hare Northwest, IL, responded to this review

Dear medallion-chief, Thank you for taking the time to rate our hotel and comment on your experience. We take great pride in the cleanliness of our rooms and the professionalism of our staff. Thank you for the input on the "Be Our Guest Breakfast". We will be sure to talk with the Breakfast Attendant to figure out ways to improve... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

After what seemed like an endlessly horrific day. Our taxi driver took us to the wrong country inn & suites. Seeing how frustrated and exhausted we were the staff went above and beyond to do everything in their power to get us to the correct hotel. Thank you so much Anthony and Julian! Sammie and Frank

Was this review helpful? Yes
CountryInnNW, Director of Sales at Country Inn & Suites By Carlson, Chicago O'Hare Northwest, IL, responded to this review

Dear Samantha V, Thank you for taking the time to rate our hotel and comment on your experience. We take great pride in the professionalism of our staff. We are glad that Anthony and Julian were able to get you where you needed to go. It is very nice when Team Members are mentioned by name when they go above... More 

Northen Colorado
Level Contributor
67 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

As instructed, called hotel for a taxi( it's cheaper if they place order) and we were picked up in 10 min.No traffic at 11pm, so we got to hotel 21$ and 11 min later. Check -in took a minute and we were in a quiet room on 3d floor.In the room we found a personal note on the bag of... More 

Was this review helpful? Yes
CountryInnNW, Director of Sales at Country Inn & Suites By Carlson, Chicago O'Hare Northwest, IL, responded to this review

Dear lvlndtrvlr, Thank you for taking the time to rate our hotel and comment on your experience. We take great pride in the cleanliness of our rooms and the professionalism of our staff. We are glad that you were able to access transportation to and from the hotel. We will make sure that the Breakfast Attendant hears your compliments on... More 

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