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BEST WESTERN Ashland House & Conference Center

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201 East Ashland, Morton, IL 61550
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BEST WESTERN Ashland House & Conference Center
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BEST WESTERN Ashland House & Conference Center
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100 reviews from our community

Traveler rating
    48
    19
    15
    12
    6
See reviews for
33
21
8
25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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    (29)
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    (22)
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Kewaunee, United States
1 review
4 of 5 stars Reviewed 1 week ago

My stay at the Ashland Motel in Moron, IL met my expectations. The room was as expected. The staff was friendly and professional. The morning breakfast was OK. The eggs could have been warmer. It would be convenient for the business traveler if dinner at the attached restaurant could be charged to the room.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

The Best Western Ashland House in located in Morton, Illinois caters to the needs of our most frequented type of guest : professional business travelers. Free high-speed WIFI, complimentary breakfast, and attached pub are generally the top three reasons guests love staying here. Although the Irish pub is located in our hotel, it is a separate business entity, so it's... More 

Mankato, United States
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 of 5 stars Reviewed 1 week ago

The pool could not be swam in and the biscuits and gravy tasted like smoke from a house fire. The check in staff was great. The guy working breakfast the next morning looked like he was hung over or on something and was not keeping anything stocked (not that we would have ate it) My son got an apple juice... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

Thank you for completing the review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Streamwood
Contributor
13 reviews 13 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

I was received with a smile and great service. I checked late after a long drive and the check in was fast and welcoming. Room was nice, clean and comfortable. I had a very good night sleep. I am going back in 2 weeks and am looking forward of staying at this hotel again.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

Our staff here at The Best Western Ashland House feels it's very important to make a great first impression with every guest. From the front desk clerk to the busy housekeepers, we have a very friendly staff that has created a warm and welcoming environment. Anyone can smile when greeting a guest. To genuinely care about our guests cannot be... More 

Rock Island
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

After making our reservation, we found that we needed a unit that was handicapped accessible. Best Western Ashland was more than understanding and changed our accommodations which made for a great stay.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

We understand how needs can change when traveling. Sometimes the smallest detail can make for a big difference! We take pride in accommodating every guest with anything in our power that will ensure a fantastic stay with us! We appreciate you sharing your experience at The Best Western Ashland House Inn! More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great clean and comfortable rooms. Got great sleep ( and we work 3rd shift ). All the staff was / is very helpful. Nice breakfast in the joined bar to the hotel. Good restaurant options within walking distance. Laundry is on site.

Was this review helpful? Yes 1
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

Thank you for sharing your positive experience at our hotel. Our complimentary breakfast buffet is certainly one of many reasons why guests keep returning to our property. Our pub is a local favorite because it offers great food in a family friendly environment. Guests love the fact that after a long day, they can grab dinner and drinks without the... More 

Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 17, 2015

Our room was on the 3rd floor and had no hot water. I tried calling the front desk, only to find out the phone was not working. I walked to the front desk to inform them and was told sometimes it takes awhile to reach the end rooms (15-20mins). The front desk person did contact maintenance, who turned up the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

I apologize for the inconvenience our technical difficulties caused , as no one is a fan of cold showers. I'm glad your second night stay was better than your first night. Our hotel just updated our phone system, so to reach the front desk a guest dials "O", not the "Front Desk" button via the guest room phone. We include... More 

Lynnwood, Washington
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2015

Stopped here for a nights sleep after being in the car 12 hours with two boys under 7. The man at front desk.( I cant remember his name) was fantastic. He was friendly and outgoing. Room was clean and spacious. The pool was very nice and also clean. We had breakfast at the restaurant (very good). It was a buffet... More 

Was this review helpful? Yes 1
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

Reading such a positive review validates our staff's hard work and dedication to providing the very best to our guests! We truly pride ourselves of making every experience count! Thank you for taking the time to review us! More 

Morris, Illinois
Top Contributor
74 reviews 74 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 8, 2015

Very nice hotel, excellent staff, clean and comfortable room. The breakfast was the typical continental breakfast. Attached to the hotel is Patty O'Flaherty's restaurant, and though I did not eat there, it was a great, friendly place for a nightcap.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

Thank you for sharing your experience! Our goal is to always provide our guests with a quality stay without weighing heavy on the wallet! Our on-site family friendly pub features great burgers, pizzas, steaks, and countless sandwiches and even soups too! The menu has something for everyone. Please come back and see us again! More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 7, 2015

My stay here at this motel was wonderful! The staff here was very helpful. The housekeeping had fantastic service! The breakfast had a variety of items. Everything was fresh. Me and my family enjoyed staying here and we will surely come back!

Was this review helpful? Yes 3
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

How wonderful you and your family had such a fantastic stay with us! It's always rewarding for us to hear about great experiences at our property. Thank you for sharing! More 

Illinois
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 3, 2015

My wife and I recently stayed at this hotel for our 1 year anniversary. The suite's Jacuzzi tub didn't work, everything was dusty, light bulbs were out, and television didn't work properly. I don't expect a 5 star hotel in Morton, IL, but we did expect the room to be at the very least inspected. The blinds also do a... More 

Was this review helpful? Yes 2
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. More 

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