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BEST WESTERN Ashland House & Conference Center

3.0 of 5 201 East Ashland, Morton, IL 61550
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Certificate of Excellence 2014
BEST WESTERN Ashland House & Conference Center
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BEST WESTERN Ashland House & Conference Center
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86 reviews from our community

Traveler rating
    41
    16
    13
    10
    6
See reviews for
28
19
7
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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    (86)
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    (21)
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    (16)
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Allen, United States
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The room itself was excellent. Good lay out, very good mattress, good internet, tv programs ok. One light did not work in room. Had pull down iron board and iron. Very poor shower head, not much water out put. Had to tighten up the toilet seat it was loose. AC & heating good. Location of hotel provides access to cracker... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

Thank you for sharing your experience with your recent stay here at The Best Western Ashland House Inn. I'm so glad you really liked the room and design. Our location is almost always one of the top reasons why travelers will stay with us. Our staff always needs to be informed of all the points that make a stay positive... More

Fox Lake IL, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I chose this place because I like to stay at Best Westerns. ISU is about 25 minutes away, which is not a bad drive. The room was clean, beds are not too soft and the hot breakfast was good. My son went back for seconds! The staff was friendly and interested in you being there.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

Wonderful! We are so happy to hear that everything with your stay was perfect! Thank you for taking the time to let us know. More

Chicago, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is the absolute best! From the time we walked in until the day we left, the entire staff couldn't have been more friendly or accommodating. The rooms are neat and comfortable, the closed captioning on the TV was easy to use...that's an important need for us. Their breakfast is a great way to start the day!

Review collected in partnership with Best Western

Was this review helpful? Yes
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

Whenever our staff hears such kind and positive words, we know our hard work is paying off! A million thanks for the awesome review! We really do our very best to make every guest feel at home. More

Decatur, Illinois
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We was Stayed in past very good, quiet and very friendly, Staff always standby For welcome Very quick check inn and Checkout. Also pub and restaurant has a very good menu for kids and parents. Breakfast was a excellent. This Morton location was save a lot money for school. The staff caring helpful keep ready registration just sign and go... More

Was this review helpful? Yes
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

I am so glad to hear that your experience was truly great! It was a very chaotic sold-out weekend, so it's wonderful to hear that our staff was on top of things for you! Thanks for sharing with everyone about your weekend stay! We hope you'll stay with us when you are back in town! More

Ankeny, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Very nice hotel. Friendly staff. Pool area did not have a hot tub which would have been nice. Hotel located just off the interstate. Didn't eat in restaurant except for comp hot breakfast. Worth the stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

Thank you Danny for taking the time to share your positive thoughts about our hotel and staff! I'm so happy to hear that your experience was so great. We would love to add a hot tub, sadly we just do not have the space with the existing pool to move forward with that. We hope to see you again, Danny! More

Chicago, Illinois
Top Contributor
217 reviews 217 reviews
72 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed October 16, 2014

I was a few hours away from the Peoria area and was looking for a place. After calling a few of my normal chains and found the prices from $125-$140, if opted for this Morton location. Which saved me a lot of dollars. One night stay for less than $100, including taxes! My room was clean, very quiet and fairly... More

Was this review helpful? Yes 2
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

Thank you very much for taking the time to give feedback about your recent stay with us! We really pride ourselves on offering the best quality at the very best price. Cleanliness and value has been key to our hotels success for the last thirteen years here in Morton! In order to account for the larger hotel rooms, the design... More

daytonohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 12, 2014

have stayed many times at this Best Western and never disappointed. always clean and comfortable. the staff caring and helpful. the breakfast selection is always fresh and warm or well chilled if appropriate.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

Thank you so much for the great words about our hotel and for taking the time to leave us a review! I'm happy you enjoyed your time in Morton and were able to take advantage of our great location. Thank you again and we hope you'll stay with us again! More

New Orleans
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 24, 2014 via mobile

This hotel is very nice and love the staff there. We were there for a family wedding. Our room was very clean and fresh smelling as we entered. I was very impressed seeing the room as it looked great. The beds were comfortable and everything smelled fresh. We had a great sleep. The location of this hotel is very convenient.... More

Was this review helpful? Yes 5
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

I cannot thank you enough for taking the time to give us positive feedback about your recent stay here at The Best Western Ashland House Inn. The staff and new management team are hard at work to make every stay a wonderful one! Thank you again for the kind words! More

Chicago, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 23, 2014

As a nonsmoker, I expect to have the pleasure of a clean room at a hotel, a room that is free of cigarette smoke if it is labeled "non smoking". This hotel still has smoking rooms, which causes the entire building (and "nonsmoking" rooms) to smell of smoke. The smell in the hallway was so bad, it made my eyes... More

Was this review helpful? Yes
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

I would like to apologize for not exceeding your expectations regarding your recent stay with us. After speaking with you personally and assuring you that I would override our hotel's cancellation policy,I investigated both rooms you were checked into. Indeed a nearby guest was violating our non-smoking policy by smoking in a 100% non-smoking room and contaminated the hallways. Providing... More

United States
1 review
1 of 5 stars Reviewed September 15, 2014

Owner hides in kitchen - will not come out and talk to customer when there is any trouble. Our room smelled awful !! Mixture of sewer and puke/mold. Don't stay at this hotel. Housekeeping was very helpful but their hands were tied. Breakfast was smiple and the staff complained the whole time - very odd. Funny in a way....... staff... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

Thank you for letting us know about your negative experience as this is the only way we can be directed towards making positive changes. As a result of this complaint, an internal investigation was launched to ensure this problem never occurs again. I am a new member of the management team that has been brought to this property to strengthen... More

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Additional Information about BEST WESTERN Ashland House & Conference Center

Address: 201 East Ashland, Morton, IL 61550
Phone Number:
Location: United States > Illinois > Morton
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Ashland House & Conference Center 3*
Number of rooms: 105
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Also Known As:
Best Western Ashland House And Conference Center
Best Western Ashland House Hotel Morton
Best Western Morton
Morton Best Western

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