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BEST WESTERN Ashland House & Conference Center

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201 East Ashland, Morton, IL 61550
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BEST WESTERN Ashland House & Conference Center
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BEST WESTERN Ashland House & Conference Center
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94 reviews from our community

Traveler rating
    45
    18
    13
    12
    6
See reviews for
29
21
8
23
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Lynnwood, Washington
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stopped here for a nights sleep after being in the car 12 hours with two boys under 7. The man at front desk.( I cant remember his name) was fantastic. He was friendly and outgoing. Room was clean and spacious. The pool was very nice and also clean. We had breakfast at the restaurant (very good). It was a buffet... More 

Was this review helpful? Yes 1
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

Reading such a positive review validates our staff's hard work and dedication to providing the very best to our guests! We truly pride ourselves of making every experience count! Thank you for taking the time to review us! More 

Morris, Illinois
Top Contributor
70 reviews 70 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel, excellent staff, clean and comfortable room. The breakfast was the typical continental breakfast. Attached to the hotel is Patty O'Flaherty's restaurant, and though I did not eat there, it was a great, friendly place for a nightcap.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

Thank you for sharing your experience! Our goal is to always provide our guests with a quality stay without weighing heavy on the wallet! Our on-site family friendly pub features great burgers, pizzas, steaks, and countless sandwiches and even soups too! The menu has something for everyone. Please come back and see us again! More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 7, 2015

My stay here at this motel was wonderful! The staff here was very helpful. The housekeeping had fantastic service! The breakfast had a variety of items. Everything was fresh. Me and my family enjoyed staying here and we will surely come back!

Was this review helpful? Yes 3
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

How wonderful you and your family had such a fantastic stay with us! It's always rewarding for us to hear about great experiences at our property. Thank you for sharing! More 

Illinois
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 3, 2015

My wife and I recently stayed at this hotel for our 1 year anniversary. The suite's Jacuzzi tub didn't work, everything was dusty, light bulbs were out, and television didn't work properly. I don't expect a 5 star hotel in Morton, IL, but we did expect the room to be at the very least inspected. The blinds also do a... More 

Was this review helpful? Yes 2
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. More 

Minneapolis, Minnesota
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 2, 2015

Rates were fair. Place was very clean. Food could use improvement. Not much of a choice of food at night. Location close to Interstate but not so close - could not hear traffic. Would stay there again.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

Our hotel prides itself on clean, reasonably priced quality rooms for business or pleasure. Guests always appreciate our convenient location because we are so close to various cities and towns. Please always share your thoughts about the food with our pub staff or front desk, so that we can make improvements to assist in pleasing everyone's palate. Thank you so... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 28, 2015

I've stayed here before on business. My most recent was being received by Priyam. What a pleasant person with an exceptional personality. Very accommodating and willing to help. It is always nice coming to a place away from home and having such great service. And, also, the breakfast area was clean and there was a large assortment of good food... More 

Was this review helpful? Yes 2
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

Thank you for sharing your experience with our property. We pride ourselves on having a really great team at our front desk. Priyam is certainly a valued member to us! How wonderful you took advantage of our complimentary breakfast buffet that we offer to our guests! We have been adding new items and improving on the classic ones. More 

Central Illinois
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 1, 2015

I have never left a negative review before, but I've been pretty disappointed. We booked this hotel specifically because it has an indoor pool. When we arrived, the water felt cold. We were told to wait for the manager to arrive and maybe they could help us. Later we were told it would be heated, but it would take time.... More 

Was this review helpful? Yes 1
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

We are very sorry that the water temperature was not was warm as you would have preferred it to be. The pool is always the big highlight for kids at a hotel so we understand the frustration. Hotel pools are highly monitored by the Illinois Department of Health in regards to the restrictions and regulations with chemicals, ph levels, and... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 13, 2014

My stay here was very nice. I like te staff and the owner helped me a lot with my stay. He upgraded room for me without charging extra for it. The breakfast was really nice and I would definitely stay here again and suggest this to my friends and families. Thank you Stan for helping me with the room.

Was this review helpful? Yes 1
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

I am so pleased you truly enjoyed your stay with us here at Best Western! The owner Stan is certainly a very kind, warm hearted man who always wants his guests to feel at home. Thank you so much for staying with us and taking the time to share your experience! More 

Allen, United States
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 14, 2014

The room itself was excellent. Good lay out, very good mattress, good internet, tv programs ok. One light did not work in room. Had pull down iron board and iron. Very poor shower head, not much water out put. Had to tighten up the toilet seat it was loose. AC & heating good. Location of hotel provides access to cracker... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

Thank you for sharing your experience with your recent stay here at The Best Western Ashland House Inn. I'm so glad you really liked the room and design. Our location is almost always one of the top reasons why travelers will stay with us. Our staff always needs to be informed of all the points that make a stay positive... More 

Fox Lake IL, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 11, 2014

I chose this place because I like to stay at Best Westerns. ISU is about 25 minutes away, which is not a bad drive. The room was clean, beds are not too soft and the hot breakfast was good. My son went back for seconds! The staff was friendly and interested in you being there.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

Wonderful! We are so happy to hear that everything with your stay was perfect! Thank you for taking the time to let us know. More 

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