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BEST WESTERN Ashland House & Conference Center

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201 East Ashland, Morton, IL 61550
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BEST WESTERN Ashland House & Conference Center
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BEST WESTERN Ashland House & Conference Center
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106 Reviews from our TripAdvisor Community

Traveler rating
    49
    22
    16
    12
    7
See reviews for
37
22
8
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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    (106)
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    (35)
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    (24)
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    (22)
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Plainfield, Illinois
1 review
5 of 5 stars Reviewed 1 week ago NEW

Welcome staff was awesome name is priyam The rooms are clean and comfortable. The staff is friendly. The hotel is located near a freeway exit and in the same area as a Kroger grocery store and a Cracker barrel restaurant. was upgrade to a nice large room. We are here for sports my son was playing. The breakfast area is... More 

Was this review helpful? Yes
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

Thank you for sharing with everyone about your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

West Des Moines, Iowa
1 review
1 of 5 stars Reviewed 1 week ago

We checked into our hotel room and immediately had a poor experience. The restaurant ran out of menus, over-priced and dirty silverware. The breakfast ran out of food, no clean tables and too many guests and not enough food. When we wanted to change our reservation, we were rudely questioned and interrogated by management. Our hotel room had half-empty shampoo... More 

Was this review helpful? Yes
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. More 

Plain, Wisconsin
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

The double queen room was quite large with a roomy frig., also a microwave and small sink near the coffee maker. Didn't use the pool as it was super humid in the room and really smelled like chlorine. Breakfast was in an adjoining restaurant area - wasn't impressed. I tried some eggs - bad! The rest of my family stayed... More 

Was this review helpful? Yes
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. More 

Goodrich, North Dakota, United States
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Was upgraded to a nice room as a frequent guest. The room was quiet and the bed was comfortable. The only problems were the spider webs on the ceiling and the bad hide a bed mattress. Both problems were taken care of by the staff when pointed out.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

Thank you for taking the time to review The Best Western Ashland House Inn and Conference Center! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We... More 

Des Moines
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here during a college softball tournament. Staff was very helpful and the room was very clean. The breakfast was better than most. Scrambled eggs, bacon, biscuits and gravy plus waffles and the usuals. Exercise room needs a lot of work but overall it was great. I would recommend.

Was this review helpful? Yes 1
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

Thank you for taking the time to review The Best Western Ashland House Inn and Conference Center! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We... More 

Arlington
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 26, 2015

We've stayed here four times and it's always been very good quality for the price. In-house restaurant is convenient but there are other restaurants close by. Plenty of choices for breakfast. Big clean rooms. Close to I-74; easy on and off.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

It speaks volumes to have repeat guests who keep coming back to stay with us. We are so pleased to hear that you have enjoyed your many stays with us. Thank you so much for sharing your positive experiences at our property on tripadvisor.com! More 

Kewaunee, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 18, 2015

My stay at the Ashland Motel in Moron, IL met my expectations. The room was as expected. The staff was friendly and professional. The morning breakfast was OK. The eggs could have been warmer. It would be convenient for the business traveler if dinner at the attached restaurant could be charged to the room.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

The Best Western Ashland House in located in Morton, Illinois caters to the needs of our most frequented type of guest : professional business travelers. Free high-speed WIFI, complimentary breakfast, and attached pub are generally the top three reasons guests love staying here. Although the Irish pub is located in our hotel, it is a separate business entity, so it's... More 

Mankato, United States
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 of 5 stars Reviewed April 16, 2015

The pool could not be swam in and the biscuits and gravy tasted like smoke from a house fire. The check in staff was great. The guy working breakfast the next morning looked like he was hung over or on something and was not keeping anything stocked (not that we would have ate it) My son got an apple juice... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

Thank you for completing the review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Streamwood
Contributor
13 reviews 13 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 15, 2015

I was received with a smile and great service. I checked late after a long drive and the check in was fast and welcoming. Room was nice, clean and comfortable. I had a very good night sleep. I am going back in 2 weeks and am looking forward of staying at this hotel again.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

Our staff here at The Best Western Ashland House feels it's very important to make a great first impression with every guest. From the front desk clerk to the busy housekeepers, we have a very friendly staff that has created a warm and welcoming environment. Anyone can smile when greeting a guest. To genuinely care about our guests cannot be... More 

Rock Island
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 14, 2015

After making our reservation, we found that we needed a unit that was handicapped accessible. Best Western Ashland was more than understanding and changed our accommodations which made for a great stay.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

We understand how needs can change when traveling. Sometimes the smallest detail can make for a big difference! We take pride in accommodating every guest with anything in our power that will ensure a fantastic stay with us! We appreciate you sharing your experience at The Best Western Ashland House Inn! More 

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