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BEST WESTERN Monticello Gateway Inn

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805 Iron Horse Place, Monticello, IL 61856
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BEST WESTERN Monticello Gateway Inn
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BEST WESTERN Monticello Gateway Inn
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74 reviews from our community

Traveler rating
    30
    18
    11
    3
    12
See reviews for
28
6
6
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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  • All months
    (74)
  • Mar-May only
    (21)
  • Jun-Aug only
    (13)
  • Sep-Nov only
    (28)
  • Dec-Feb only
    (12)
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Appleton, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

good value for the money, but not luxurious. Room amenities minimal but adequate. Nice shower. Breakfast ok, but coffee typical of motels - tastes like dishwater. Nice view from breakfast room of river etc. People at front desk friendly and helpful.

Review collected in partnership with Best Western

Was this review helpful? Yes
manisha p, Guest Relations Manager at BEST WESTERN Monticello Gateway Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Warsaw MO, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

Very friendly, adequate facility. Room nicely appointed. Excellent breakfast with an outdoor table for nice weather. Several hardy souls were using it. Extremely courteous staff throughout. Indoor pool looked very nice. Several were enjoying it.

Review collected in partnership with Best Western

Was this review helpful? Yes
manisha p, Guest Relations Manager at BEST WESTERN Monticello Gateway Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Seattle, Washington
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We had a family emergency and had to check in very early in the morning. I commend Dolly and Anisha on their courteousness and professionalism. Clean rooms, clean bathrooms and public area. If in the area, stay here!

Was this review helpful? Yes
manisha p, Guest Relations Manager at BEST WESTERN Monticello Gateway Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Cincinnati, Ohio
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here several times with my beagle. Really good value. There is a $10 pet fee, which is cheap. I get a lovely clean room with micro/fridge/safe. Country setting is a real plus. I ask for a room with a secure back door, where there is a deck, picnic table, and a lovely natural pond. Perfect for trips out with... More 

Was this review helpful? Yes
manisha p, Guest Relations Manager at BEST WESTERN Monticello Gateway Inn, responded to this review

Dear Susan, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed March 14, 2015

Have stayed here multiple times over last 10 yrs , intend on doing so again when visiting relative in area. Present rates are a good value for clean and comfortable room. This time had view of woods in back making morning coffee even better. Did not use swimming pool this time but its large size means you can actually swim... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
manisha p, Guest Relations Manager at BEST WESTERN Monticello Gateway Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Charleston, Il.
1 review
4 of 5 stars Reviewed March 2, 2015

My review is actually for the TripAdvisor staff. The staff member had no idea about the contents and amenities of the rooms. I packed items needlessly because the TripAdvisor stated the items were not available in the rooms without paying extra for them. Making people pack and carry more or heavier items just adds more stress to any travel experience.

Review collected in partnership with Best Western

Was this review helpful? Yes
manisha p, Guest Relations Manager at BEST WESTERN Monticello Gateway Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Serena, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed March 2, 2015

We were traveling to Memphis, Tennessee and we were stopped by the heavy amount of snow that late Saturday night. I turned around and started to drive back to the Chicago area, but the snow was coming down even harder. I remember there was a Best Western motel in Monticello, Illinois. After an hour driving back we checked into the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
manisha p, Guest Relations Manager at BEST WESTERN Monticello Gateway Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Mahomet, Illinois
1 review
4 of 5 stars Reviewed February 21, 2015

Been here several times for our retreats. Accommodations are relaxing and comfortable and always clean. Morning breakfast items are fresh and replenished as needed. Our group is given the banquet room to use, which gives us plenty of room to spread out our supplies and work and visit. Our cropping supplies are kept secure during the night. Any requests of... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
manisha p, Guest Relations Manager at BEST WESTERN Monticello Gateway Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Urbana, United States
1 review
5 of 5 stars Reviewed February 18, 2015

I just held my 9th scrapbooking retreat for 40 women at the Best Western Monticello Gateway Inn. Everyone was pleased with the quality, amenities and staff of the hotel, and I look forward to returning later in the year.

Review collected in partnership with Best Western

Was this review helpful? Yes
manisha p, Front Office Manager at BEST WESTERN Monticello Gateway Inn, responded to this review

Dear Karyn, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

1 review
5 of 5 stars Reviewed February 16, 2015

I have stayed at the Monticello Best Western many times and have always had a very comfortable stay. Good Continental breakfast, clean rooms, nice bathrooms and helpful staff. It is easy to get to as it is just off I-72 at the Monticello route 105 exit. I will stay here again .

Was this review helpful? Yes
manisha p, Front Office Manager at BEST WESTERN Monticello Gateway Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

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