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BEST WESTERN Monticello Gateway Inn

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805 Iron Horse Place, Monticello, IL 61856
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BEST WESTERN Monticello Gateway Inn
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BEST WESTERN Monticello Gateway Inn
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77 reviews from our community

Traveler rating
    32
    19
    11
    3
    12
See reviews for
29
6
6
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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    (77)
  • Mar-May only
    (24)
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    (13)
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    (28)
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Lees Summit, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Although the hotel was doing some renovation the staff was wonderful, very apologetic for the inconvenience and kept asking if there was anything they could do for us. Thanked us for staying and looked forward to seeing us again. The renovation did not affect any part of our stay, the rooms and hotel was clean and not a safety hazard.

Review collected in partnership with Best Western

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manisha p, Guest Relations Manager at BEST WESTERN Monticello Gateway Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again... More 

monticello, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

comfortable & a good value for the money. staff & owner were more than willing to ensure stay was pleasant. happy with room & breakfast was sufficient. hotel is a bit outdated but efforts are being made to modernize. recommended!

Review collected in partnership with Best Western

Was this review helpful? Yes
manisha p, Guest Relations Manager at BEST WESTERN Monticello Gateway Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again... More 

Joliet, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I've stayed here several times when visiting the University of Illinois. Thought it's a bit of a drive, the value and condition of this hotel make that extra 15 miles worthwhile. Plus, the town of Monticello is a worthwhile visit too!

Review collected in partnership with Best Western

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manisha p, Guest Relations Manager at BEST WESTERN Monticello Gateway Inn, responded to this review

Brian B, Thank you for completing our Trip Adviser Survey. We appreciate your feedback and will be using your responses to improve visits for yourself and future guests. Janel Guest Relations Manager More 

Appleton, United States
1 review
4 of 5 stars Reviewed 5 weeks ago

good value for the money, but not luxurious. Room amenities minimal but adequate. Nice shower. Breakfast ok, but coffee typical of motels - tastes like dishwater. Nice view from breakfast room of river etc. People at front desk friendly and helpful.

Review collected in partnership with Best Western

Was this review helpful? Yes
manisha p, Guest Relations Manager at BEST WESTERN Monticello Gateway Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Warsaw MO, United States
1 review
5 of 5 stars Reviewed April 20, 2015

Very friendly, adequate facility. Room nicely appointed. Excellent breakfast with an outdoor table for nice weather. Several hardy souls were using it. Extremely courteous staff throughout. Indoor pool looked very nice. Several were enjoying it.

Review collected in partnership with Best Western

Was this review helpful? Yes
manisha p, Guest Relations Manager at BEST WESTERN Monticello Gateway Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Seattle, Washington
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 13, 2015 via mobile

We had a family emergency and had to check in very early in the morning. I commend Dolly and Anisha on their courteousness and professionalism. Clean rooms, clean bathrooms and public area. If in the area, stay here!

Was this review helpful? Yes
manisha p, Guest Relations Manager at BEST WESTERN Monticello Gateway Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Cincinnati, Ohio
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 1, 2015

Stayed here several times with my beagle. Really good value. There is a $10 pet fee, which is cheap. I get a lovely clean room with micro/fridge/safe. Country setting is a real plus. I ask for a room with a secure back door, where there is a deck, picnic table, and a lovely natural pond. Perfect for trips out with... More 

Was this review helpful? Yes
manisha p, Guest Relations Manager at BEST WESTERN Monticello Gateway Inn, responded to this review

Dear Susan, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2015

Have stayed here multiple times over last 10 yrs , intend on doing so again when visiting relative in area. Present rates are a good value for clean and comfortable room. This time had view of woods in back making morning coffee even better. Did not use swimming pool this time but its large size means you can actually swim... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
manisha p, Guest Relations Manager at BEST WESTERN Monticello Gateway Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Charleston, Il.
1 review
4 of 5 stars Reviewed March 2, 2015

My review is actually for the TripAdvisor staff. The staff member had no idea about the contents and amenities of the rooms. I packed items needlessly because the TripAdvisor stated the items were not available in the rooms without paying extra for them. Making people pack and carry more or heavier items just adds more stress to any travel experience.

Review collected in partnership with Best Western

Was this review helpful? Yes
manisha p, Guest Relations Manager at BEST WESTERN Monticello Gateway Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Serena, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed March 2, 2015

We were traveling to Memphis, Tennessee and we were stopped by the heavy amount of snow that late Saturday night. I turned around and started to drive back to the Chicago area, but the snow was coming down even harder. I remember there was a Best Western motel in Monticello, Illinois. After an hour driving back we checked into the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
manisha p, Guest Relations Manager at BEST WESTERN Monticello Gateway Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

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