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All 2 Monticello hotels

BEST WESTERN Monticello Gateway Inn

805 Iron Horse Place, Monticello, IL 61856
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Ranked #1 of 2 Hotels in Monticello
A recent review
4 of 5 stars reviewed 1 week ago
LynanaMurket Decatur, Illinois, United States
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50 reviews from our community

Traveler rating
    16
    10
    10
    3
    11
See reviews for
20
6
3
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Decatur, Illinois, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

The pool was the best, large and clean. Rooms were average, price was decent. View from room was nice, we were on the backside overlooking a body of water. Beds were comfortable. Continental breakfast was just OK. The coffee was good. The cream cheese inedible in my opinion (usually I count on a cream cheese bagel in these situations). I... More

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manisha p, Guest Relations Manager at BEST WESTERN Monticello Gateway Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

Bettendorf, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

Front desk service was prompt and friendly. The rooms could definitely use updating (especially the carpet). Beds were comfortable - no vents in the bathrooms - shower pressure excellent. The continental breakfast was so-so - not alot of selection to chose from. Coffee was good.

Review collected in partnership with Best Western

Was this review helpful? Yes
manisha p, Guest Relations Manager at BEST WESTERN Monticello Gateway Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

Champaign, Illinois
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

We have hosted events at this hotel for the past two summers with large groups and have had great experiences! The staff are very friendly and go above and beyond to help make the event a success and make sure all attendees are taken care of. They are always updating to improve their facilities. The conference room is a great... More

Was this review helpful? Yes
manisha p, Guest Relations Manager at BEST WESTERN Monticello Gateway Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

mount gilead, United States
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The pool is huge!! Seriously! That was impressive but the rest of the hotel is the complete opposite. Looks ok from the outside, rooms are what you'd expect for the price you pay. The breakfast you may as well skip unless all you need is coffee. They have an outside patio that is big and has a nice view but... More

Review collected in partnership with Best Western

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manisha p, Public Relations Manager at BEST WESTERN Monticello Gateway Inn, responded to this review

Dear Brian K, Thank you for completing a survey regarding your stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed in the hotel I work at when one of my daughter's friends got married & had her wedding Freception there. It was most convenient & a pleasant stay. It made it very nice to have a room right at the reception where my daughter & her friends could freshen up any time they chose too.

Was this review helpful? Yes
manisha p, Guest Relations Manager at BEST WESTERN Monticello Gateway Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is very clean. The staff is helpful and offering to do anything to make your stay better. I love the location. It's in a quiet area so no road noise keeping you awake half the night. The breakfast was excellent.

Was this review helpful? Yes
manisha p, Guest Relations Manager at BEST WESTERN Monticello Gateway Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

Janesville, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

This is nice motel and only motel that I could see in Monticello. We stayed and added to my points and rewards. Several family members also stayed there because we had a 65th year of family reunion to celebrate at our cousins in the area

Review collected in partnership with Best Western

Was this review helpful? Yes
manisha p, Guest Relations Manager at BEST WESTERN Monticello Gateway Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

Serena, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

My daughter just had her wedding at Best Western Monticello Gateway Inn, on August 16, 2014. Overall, the reception turned out lovely and went smoothly. everyone enjoyed themselves still danced. Our entire family and friends that total 60 people were very happy with the accommodations, reception room and swimming pool.

Review collected in partnership with Best Western

Was this review helpful? Yes
manisha p, Guest Relations Manager at BEST WESTERN Monticello Gateway Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

1 review
4 of 5 stars Reviewed 4 weeks ago

Excellent accommodations in quiet surroundings just off the highway. Restaurant and Gas Station nearby. Great for an overnight restful stay. Air conditioner was somewhat noisy and on and off frequent times. Helpful staff and clean rooms.

Review collected in partnership with Best Western

Was this review helpful? Yes
manisha p, Guest Relations Manager at BEST WESTERN Monticello Gateway Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

Kent
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 6, 2014

All of the staff was friendly ,, in the way that showed they like their jobs.One couple had been guests for several months while their home was being rebuilt; they had especially nice things to say about the service they have received during their stay. Breakfast buffet included fresh waffles; that's ALL it takes to make me happy! Zero, zilch,... More

Review collected in partnership with this hotel

Was this review helpful? Yes
manisha p, Guest Relations Manager at BEST WESTERN Monticello Gateway Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

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Additional Information about BEST WESTERN Monticello Gateway Inn

Address: 805 Iron Horse Place, Monticello, IL 61856
Phone Number:
Location: United States > Illinois > Monticello
Price Range (Based on Average Rates): $
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Also Known As:
Best Western Monticello Gateway Hotel Monticello
Monticello Best Western

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