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Red Roof Inn

25640 S Friendship Dr, Monee, IL 60449 (Formerly Holiday Inn Express Monee)
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Red Roof Inn
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Red Roof Inn
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157 reviews from our community

Traveler rating
    88
    35
    8
    8
    18
See reviews for
33
24
19
41
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
  • All months
    (157)
  • Mar-May only
    (48)
  • Jun-Aug only
    (43)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (33)
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Monee, Illinois
1 review
1 of 5 stars Reviewed 1 week ago

The staff was incompetent and unprofessional. We checked into our room and the management didn't update our room # in the system and we were intruded on twice within a 1hour time frame. A stranger gained access to my room as well as the hotel staff management. The manager didn't update the system and issued keycards to 2 different guests.... More 

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This was a very warm inviting CLEAN & COMFORTABLE STAY.... ID RECOMMEND IF YOU ARE IN THE AREA...... DEFINITELY MY PREFERRED CHOICE. The Beds are plush & comfy,, great sleep. The Customer service was excellent.& helpful. Great location.. and if you can't sleep.. Take a nice dip in the pool. or poor up a hot cup of Joe/Variety Tea..at your... More 

Was this review helpful? Yes
Bhavin S, General Manager at Red Roof Inn, responded to this review

Thank you for taking the time to do a review. We are glad that you enjoyed your stay. I will share your comments with our team. We look forward to seeing you on your next stay. More 

New York City, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Large clean room at a good price. No charge for a pet. Other places charge $10-50 per pet. Melvin personally brought me the refunded pet charge when he realized he had charged in error. Very helpful in locating a place to eat close by

Was this review helpful? Yes
Bhavin S, General Manager at Red Roof Inn, responded to this review

Thank you for taking the time to do a review. We are pleased to hear that Melwyn retuened the pet fee once he learned that he charged you accidentally. We look forward to seeing you in the future. More 

Worth, Illinois
1 review
5 of 5 stars Reviewed February 18, 2015

i stayed here with my family on a weekend get away and needed directions every time we went somewhere Colleen was always helpful in giving us directions and recommending places to go. The rooms were clean and i was very satisfied with the price!!

Was this review helpful? Yes
Bhavin S, General Manager at Red Roof Inn, responded to this review

Thank you for taking the time to do a review. I will be sure to share your comments with Colleen. We look forward to seeing you in the future. More 

1 review
2 of 5 stars Reviewed February 15, 2015

We needed a room quickly and this was the only place left. The heat did not work, and the room was very cold. The heater also made loud clicking sounds,which woke myself and my children up numerous times. There was water damage in one corner of the ceiling and walls. I will say the staff was very friendly and kind,... More 

Was this review helpful? Yes
Bhavin S, General Manager at Red Roof Inn, responded to this review

Thank you for taking the time to do a review. I am looking into your concerns. I am pleased to hear that the staff was friendly and kind. We hope to see you in the future. More 

Rockford, Michigan
Top Contributor
51 reviews 51 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 2, 2015

My husband has stayed at many red roofs for business. He said this was the best he has stayed in. Thank you Melvin for your outstanding service. My men were recently there for a work related stay. They both said this was a very nice place. Clean and a good place to stray. The reviews you read are accurate, a... More 

Was this review helpful? Yes
Bhavin S, General Manager at Red Roof Inn, responded to this review

Thank you for taking the time to do a review. I will be sure to share your comments with Melwyn. We are happy that you enjoyed your stay and we hope to see you again in the future. More 

Gurgaon, India
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 26, 2015

We stayed at the red roof while visiting Chicago. It is a short drive from the Metra train station. Good spacious rooms, easy check in and awesome service by piyush at the front desk. All this at a low rate. Would recommend this to others.

Was this review helpful? Yes 1
Bhavin S, Manager at Red Roof Inn, responded to this review

Thank you for taking the time to do a survey. I will make sure to sure your comments with Piyush. We are glad that you enjoyed your stay and we hope to see you in the future. More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 4, 2015

Monee Illinois is anything but a resort town. So there may not be many reasons to “hang out” here, but one of them is a visit to great-grandmother’s home with 3 children and 8 grandchildren. While the “little ones” entertained great-grandma with their chaos, we needed a retreat. In that vein we chose the Red Roof Inn of Monee. It... More 

Was this review helpful? Yes
Bhavin S, General Manager at Red Roof Inn, responded to this review

Thank you for taking the time to do a review. We appreciate your wonderful comments and I will be sure to share them with Piyush. We are happy that we were able to provide you with wonderful service for the retreat that you needed. More 

Monee, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 14, 2014

Best hotel for the price. Outstanding service by the front desk, Piyush and Collen go out of their way to help you anyway they can. I would not stay anywhere else but here when I'm in town. It's close to the expressway so that your able to get downtown if needed.

Was this review helpful? Yes
Bhavin S, General Manager at Red Roof Inn, responded to this review

Thank you for taking the time to do a review. We appreciate the positive feedback and I will be sure to share them with Colleen, Piyush and the rest of the team. We appreciate you choosing to stay at the Red roof Inn and Suites and we always look forward to seeing you in the future. More 

1 review
4 of 5 stars Reviewed November 23, 2014

Piyush at the front desk was very helpful, friendly, professional, and accommodating. The motel itself was what you would expect for the cost, but the service was more in sync with a more expensive place.

Was this review helpful? Yes
Bhavin S, General Manager at Red Roof Inn, responded to this review

Thank you for taking the time to do a review. I will share your comments with Piyush and the rest of the staff. We are glad you enjoyed your stay and we look forward to seeing you in the future. More 

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