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All 15 Moline hotels

BEST WESTERN Airport Inn

2.0 of 5 Hotel   |   2550 52nd Avenue, Moline, IL 61265-6375
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86%
Ranked #5 of 15 hotels in Moline
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
145kristad
  • Overview
  • Reviews (113)
  • Photos (63)
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  • Room tips (23)
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113 people have reviewed this hotel

Traveler rating
    57
    41
    10
    2
    3
See reviews for
45
19
11
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
1 review
3 of 5 stars Reviewed 2 weeks ago

This is an average hotel. They charged me way too much for a basic hotel. Small rooms, no fitted sheets on the bed, no elevator, small pool and small bathroom. Most of the team checked out and into another hotel. The staff didn't seem to care. There are lots of hotel options in Moline. Pick another one.

Review collected in partnership with Best Western

Was this review helpful? Yes
Harshad P, Manager at BEST WESTERN Airport Inn, responded to this review

Thank you for taking the time to complete a review on TripAdvisor and sharing your comments with us. I wish I could have met you during your stay as I would have appreciated the opportunity to speak to you personally and receive your feedback in person. I’m sorry to hear that you won’t be back at our property but I... More

Buckingham, ia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have stayed here twice in the last month on business. The hotel is clean, quiet and inexpensive. The breakfast is nothing to write home about but for the money, I don't think you could expect much more. Both times I stayed, the side door to the hotel did not lock. Anyone could have walked in. The first time I... More

Was this review helpful? Yes
Harshad P, Manager at BEST WESTERN Airport Inn, responded to this review

Thank you for taking the time to review us on Trip Advisor and bringing the less favorable experiences of your stay to my attention. I consider anything less than a satisfactory visit a failure in the service we provided. We take these reviews and comments very seriously and use them as a training tool to better ourselves. I’m glad we... More

Springfield, Illinois, Usa
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We have stayed at this hotel the last two years we have visited Moline. Very clean and staff are so friendly. We stayed an one other hotel three years ago and it cannot compare to this one. Our friends have stayed at hotels in the surrounding area and they have all decided this is the best one as well.

Review collected in partnership with Best Western

Was this review helpful? Yes
Harshad P, Manager at BEST WESTERN Airport Inn, responded to this review

I express the deepest of gratitude in your review. We value our guests and take much pride in providing exceptional service to all of our guests. I’m glad you enjoyed your experience at our hotel and do hope we continue to deliver satisfactory guest service in the years to come. Thank you again for the review, we look forward to... More

Galena, Illinois
1 review
5 of 5 stars Reviewed 3 weeks ago

Hotel looks recently updated except for the exterior, it has a cream and crazy pink color. The staff was very good and the hotel is exceptionally clean compared to many hotels I have been in. The room I had was very nice with a refrigerator and a microwave, the TV also had a DVD player, it would have been nice... More

Was this review helpful? Yes
Harshad P, Manager at BEST WESTERN Airport Inn, responded to this review

Thank you for taking the time out of your day to review us on Trip Advisor. We appreciate your comments about our hotel and staff. I’m glad that my staff was able to accommodate you with proper instructions on how to handle the DVD player. I apologize for the shortcomings in the quality of our breakfast service. Your comments help... More

Lincoln, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

There was some light construction in the front of the building. It was no bother. One of the men at the desk checked us in quickly but was not totally friendly. He went through the motions but did not inform us about breakfast times or anything else. Our room was clean and comfortable. The bathroom needed re-caulked as it was... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Harshad P, Manager at BEST WESTERN Airport Inn, responded to this review

Thank you for your cooperation in taking the time to review us on TripAdvisor. I am disappointed we failed to give you the fine service and consideration we strive for with all of our guests. Please know that your comments have been reviewed in detail with our management department into our breakfast items and service and room amenities for our... More

Dexter, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The room was clean and well furnished. The beds did not have fitted bottom sheets and the sheets came loose during the night showing the mattress. The internet password was changed during our stay without us becoming aware and caused time delay on our use. The breakfast was good but the eggs got cold and rubbery and only replenished when... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Harshad P, Manager at BEST WESTERN Airport Inn, responded to this review

I would first like to thank you for taking the time to review us on Trip Advisor and bringing these issues to our attention. We apologize for not meeting your expectations throughout you stay at our hotel. Do know that we are using your comments to improve our guest service and accommodations for everyone. Again we apologize for any inconveniences,... More

west lafayette, United States
1 review
5 of 5 stars Reviewed July 13, 2014

while traveling through the mid west we stayed at the best western. It was a wonderful hotel and has great service. The rooms were a little dated but for the price was easy to overlook. If we are ever in this area again we would definetely stay here again

Review collected in partnership with Best Western

Was this review helpful? Yes
Harshad P, Manager at BEST WESTERN Airport Inn, responded to this review

We are glad that we were able to accommodate you during your trip through the Mid-West. Thank you for your review we hope to accommodate you once again. More

Rock Island, Illinois
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 24, 2014

We had to repeatedly bring a business associate to town over a period of several months. The manager was very helpful to negotiate with us on price and our associate enjoyed his stays. The motel was clean, the food service was good, and we would look again at it should we need to bring more people to town.

Was this review helpful? Yes
Harshad P, Manager at BEST WESTERN Airport Inn, responded to this review

We appreciate your business and glad we were able to accommodate your business associate. Thank you for your review and hope to accommodate many more associates in the future. Thank you More

Lemont, United States
1 review
3 of 5 stars Reviewed June 17, 2014

Nice rooms, clean, Breakfast was good and variety of selection. Pool was nice, very strong smell of chlorine. Location was good for our purpose. Nice selction of restaurants nearby. Free parking, Free Wifi. Beds could have been more comfortable.

Review collected in partnership with Best Western

Was this review helpful? Yes
Harshad P, Manager at BEST WESTERN Airport Inn, responded to this review

Thank you for taking time to review our property. We are pleased to hear that you enjoyed the amenities and services our hotel has to offer. We hope to see you again in the near future! More

Council Bluffs, United States
2 reviews
4 of 5 stars Reviewed June 12, 2014

The staff was helpful when asked questions. The outlet in your pool wouldn't work for recharging a computer. The breakfast was good variety but needed more attention for making sure the food is at appropriate temperature not cold or luke warm.

Review collected in partnership with Best Western

Was this review helpful? Yes
Harshad P, Manager at BEST WESTERN Airport Inn, responded to this review

Thank you for taking the time to review us on Tripadvisor. I apologize for the shortcomings of your most recent visit. With your review we are working towards providing better service and solutions for the future. More

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Additional Information about BEST WESTERN Airport Inn

Address: 2550 52nd Avenue, Moline, IL 61265-6375
Phone Number:
Location: United States > Illinois > Moline
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Airport Inn 2*
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63 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#4 Family Hotel in Moline #5 Business Hotel in Moline
Hotel Class
Number of rooms
50

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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