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Residence Inn Moline Quad Cities

#9 of 16 Hotels in Moline
Certificate of Excellence
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4600 53rd Street, Moline, IL 61265
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1 room 1 adult
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Residence Inn Moline Quad Cities
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97 Reviews from our TripAdvisor Community

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Iowa
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Let me start by saying that I am a huge Marriott lover. I am a Platinum Elite rewards member and stay at Marriott properties exclusively. This property is fine. Just fine. The service isn't stellar, the rooms are nice (recently renovated) but nothing spectacular. It's in a quiet area of Moline, away from busy roads and backs up to a... More 

Helpful?
Thank Aaron B
Carole C, General Manager at Residence Inn Moline Quad Cities, responded to this review

Thank you for taking the time to review our hotel. Thank you for being a Marriott Reward member, we appreciate your loyalty to Marriott. Marriott Residence Inn will soon be rolling out a new breakfast; adding more items to the mix. More 

Level Contributor
58 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have stayed at a lot of Residence Inn's over the years and like them for their amenities, such as a kitchenette and free breakfast. This is a fairly new RI and has the new décor and furniture, which was nice. However, they seem to be short staffed. I had to wait at the desk on a few occasions for... More 

Helpful?
Thank phrogphile
Megan T, Manager at Residence Inn Moline Quad Cities, responded to this review

Dear Valued Guest, Thank you for taking the time to let us know about your concerns. I do sincerely apologize for the issue of hot water, I want to assure you that we have addressed the situation and I am sorry that this occurrence happened during your stay with us. We take great pride in providing the best possible service... More 

Springfield, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 5, 2015

The staff takes excellent care of the guests. The facility was super clean, and it had a very friendly atmosphere. Rooms were large and equipped with everything to make your stay comfortable and feel more like home! Gayle at the front desk was super sweet and went above and beyond to ensure everything about your stay was excellent!

Helpful?
1 Thank DandJ462
Carole C, General Manager at Residence Inn Moline Quad Cities, responded to this review

Thank you for staying with us and for the kind words. More 

White Bear Lake, MN
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed November 16, 2015

We stayed in a 2 bedroom, 2 bath suite for one night. The suites have been perfect for our family with three adults. We enjoy the evening meals that Residence Inn provides on M-T and W. This location's Tuesday meal, when we were there, was hamburgers with all the fixings, chips, salad, drinks and popcorn. The staff was very attentive.... More 

Helpful?
Thank clw492013
Megan T, Manager at Residence Inn Moline Quad Cities, responded to this review

Thank you for your kind words, I will share your feedback with the staff to ensure we always try to go above and beyond for your guests. We look forward to having you as our guest again in the future! More 

Marlboro, New York
Level Contributor
195 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed October 30, 2015

Aside from an unpleasant odor on the 4th floor, everything was good. The room was clean and comfortable, the rest of the property was similarly well kept. The people were very friendly, especially Rosemary.

Helpful?
1 Thank IIbeach1
Megan T, Manager at Residence Inn Moline Quad Cities, responded to this review

Thank you for taking the time to review our hotel. Our top goal is to assure all of your guests have a pleasant and clean room during their stay and I am happy we met your standards as well. I hope you will be our guest the next time your travels bring you to Moline! More 

Louisville, Kentucky
Level Contributor
6 reviews
2 of 5 stars Reviewed October 15, 2015

We have stayed at this Residence Inn since it opened. Staff has always been accommodating and property in good condition. They always recognized our Gold/Elite status. We have always traveled here with small pets and have never been denied a higher floor because we were bringing pets. We called earlier in the week to say we would be a late... More 

Helpful?
Thank Joyce H
Megan T, Manager at Residence Inn Moline Quad Cities, responded to this review

Thank you for your review, and for staying with us. I do apologize for the mix up on your room floors, but unfortunately we have a limited number of the two bedroom suites, and I apologize but the higher floor rooms were already occupied with extended stay guests. We always do try to honor any guest requests to the best... More 

Iowa
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed October 6, 2015

We stayed here because of the easy access to the Green Valley Sports Complex. It's about a two minute drive to the complex. Easy access off of I-74. Plenty of places to eat within a five minute drive. The breakfast was excellent. Oatmeal, waffles, sausage, scrambled eggs, the usual. They even opened up 15 minutes early on the weekend, which... More 

Helpful?
Thank Sockdrawer
Megan T, Manager at Residence Inn Moline Quad Cities, responded to this review

Thank you for your review! I am pleased to hear we could accommodate you and your team while you were here. We take pride in taking care of our guests and we were more than happy to open the breakfast area for the team to ensure they had a good start to the day! We look forward to having you... More 

illinois, usa
Level Contributor
59 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed September 29, 2015

Average property but filthy carper in elevator and not crazy about the long halls with truns and too many places for someone to hide. Room was clean, well stocked (though I hope they are ordering new towels, kinda worn). Kinda noisy in the hallway but for the one night it served my purpose. Kinda pricey though, not the best value.... More 

Helpful?
Thank ccamtravel
Megan T, Manager at Residence Inn Moline Quad Cities, responded to this review

Thank you for your review, I glad we were able to accomodate you during your stay! I do apologize for the carpet being worn, as you saw we are currently in renovation stages and I assure you we are working hard to make improvements to better accomodate all of our guests. I hope you will consider us again in the... More 

Fenton
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed September 25, 2015

When choosing this hotel, one of the criteria was breakfast and the evening social hour. Listed and also listed in my room was the social hour schedule which listed Wednesday as Food Truck night "get a local flavor". I planned around this and upon arrival at the Food Truck night, found the was not the case. It was ice cream.... More 

Helpful?
1 Thank Douglas O
Megan T, Manager at Residence Inn Moline Quad Cities, responded to this review

Thank you for taking the time to write a review. I am very sorry your expectations were not met during your stay with us. I want to apologize for the RI Mix not what you expected, we do have a schedule that we follow that is rotated every week to offer many different options to our guests and I am... More 

Key West, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 19, 2015

Not bad but not really good either. ZERO acknowledgement of gold status, zero perks. Why bother then? Especially when hotel was empty, why not upgrade, why stay here then? Hotel is certainly not "spotless" as another has claimed. In fact room is bit shabby, stains, chips, etc. Won't stay here again.

Helpful?
1 Thank Maxim1010
Megan T, Manager at Residence Inn Moline Quad Cities, responded to this review

Thank you for taking the time to write a review, and I want to sincerly apologize for us not meeting your standards. Meeting and exceeding our high standard of service is our first priority and I am very sorry we fell short of that goal with you. We are in the process of renovation right now, so I hope you... More 

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