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Residence Inn Moline Quad Cities

3.0 of 5 4600 53rd Street, Moline, IL 61265
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Certificate of Excellence 2014
Residence Inn Moline Quad Cities
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Residence Inn Moline Quad Cities
Residence Inn Moline Quad Cities
Residence Inn Moline Quad Cities
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72 reviews from our community

Traveler rating
    33
    29
    1
    5
    4
See reviews for
25
11
4
20
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Bloomfield Township, Michigan
Top Contributor
378 reviews 378 reviews
59 hotel reviews
462 helpful votes 462 helpful votes
5 of 5 stars Reviewed October 29, 2014

We booked this hotel with our Marriott points. Stayed for one night, 10/28/14, on the way back to Michigan. Customer service was high class. We were checked in by Rosemary. Her and all other staff were very pleasant, super efficient and acted as they really appreciate your business. Groundskeeping of the property is beautiful. Cleanliness of the hotel & room... More 

Was this review helpful? Yes 2
Megan T, Manager at Residence Inn Moline Quad Cities, responded to this review

Thank you so much for your review, your kind words are greatly appreciated by myself and the entire staff! We all strive to deliver the best customer service to all of our guests and I am very pleased that we did not fall short with you during your stay. We hope to be able to service you again in the... More 

Top Contributor
442 reviews 442 reviews
26 hotel reviews
113 helpful votes 113 helpful votes
2 of 5 stars Reviewed September 28, 2014 via mobile

We have stayed here several times a year when visiting my sister-on-law. Our room was clean but the tub did not drain well. We also were told by housekeeping that we couldn't have an extra towel so that each of us had our own. The bed of the sleeper sofa was uncomfortable and my daughter and her husband said the... More 

Was this review helpful? Yes 1
Carole C, General Manager at Residence Inn Moline Quad Cities, responded to this review

Thank you for your feedback. We strive to deliver great customer service and it is unforunate that we fell short of our goal during your stay with us. Please accept our apology for the housekeeper not giving you an extra towel-I will address this issue with the staff at Huddle this morning. I am not sure why the desk clerk... More 

Winfield, Illinois
Top Contributor
75 reviews 75 reviews
7 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed September 15, 2014

I was really impressed by this hotel. We usually stay at a Country Inn and suites and choose this hotel for it's location. Residence Inn was by far a better value and much better quality in so many ways! We stayed in the 2 bedroom suite. The rooms were up to date and cleaner, The breakfast buffet was much better... More 

Was this review helpful? Yes
Megan T, Manager at Residence Inn Moline Quad Cities, responded to this review

Thank you very much for filling out a survey on our hotel! We are very pleased you enjoyed your stay and had all the amenities that you needed for your stay to make it more enjoyable and relaxing while you are away from home. We really enjoy taking care of all of our guests and making sure they are happy... More 

Brantford, Canada
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 27, 2014

I have no complaints about this hotel, just some observations after my second stay. I stayed once before when the hotel was newer and it is showing its age. Water stains on the photos in the bathroom and wear on the carpet were visible. (See photos). The carpet wear at the edges caused some issues for bare feet as you'd... More 

Was this review helpful? Yes 1
Megan T, Manager at Residence Inn Moline Quad Cities, responded to this review

Thank you for taking the time to fill out a review! I do apologize for the TV not working in the fitness center, we did look into the situation and have taken care of the situation, and I do appreciate you bringing it to our attention. I also want to assure you that we are in the process of planning... More 

Rosemount, Minnesota
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 22, 2014

We stayed at the Residence Inn before moving our son into his college dorm. Got a two room suite. We normally stay at a different hotel in this town but it was booked and we wanted two rooms or a two room suite. Yes, the furniture is dated and could use replacement. But, the beds are very comfortable, great pillows,... More 

Was this review helpful? Yes
Megan T, Manager at Residence Inn Moline Quad Cities, responded to this review

Thank you very much for taking the time to write a review of our hotel! Our goal for every guest is to ensure they are comfortable and have the amenities of home and I am glad we met those expectations with you. We truely hope you will consider us again when your in town visiting your son! More 

Chicago, Illinois
1 review
1 of 5 stars Reviewed August 22, 2014

Stayed at the Residence Inn Moline for two weeks. The first week was pleasant with no complaints - nice big rooms with updated kitchens. The second week was the worst hotel experience I've had in my 3 years of weekly travel. When I went to got to bed I immediately noticed hair on the sheets. It was very late and... More 

Was this review helpful? Yes
Megan T, Manager at Residence Inn Moline Quad Cities, responded to this review

Dear Valued Guest, I want to sincerly apologize for your unsatisfactory stay with us recently. I assure you that we take all guest issues extremely serious and I apologize that we did not meet your standards during your visit. This issue has been addressed with the entire staff and re-training is in place to prevent this incident from happening in... More 

Glenview, Illinois
Top Contributor
93 reviews 93 reviews
7 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed August 5, 2014

Although this Residence Inn continues to be one of our favorite places to stay in Moline, the hotel is beginning to show its age. Settling of the west end of the building means some doors won't stay put without at door stop. Also, the furniture in some of the rooms is getting pretty worn. I think it's time for a... More 

Was this review helpful? Yes 1
Megan T, Manager at Residence Inn Moline Quad Cities, responded to this review

Thank you for your review and your loyalty to our hotel! We are aware of some of the furniture showing age and I want to assure you we are in the works right now of getting them replaced in the very near future. I am glad you enjoyed your stay and we look forward to having you stay with us... More 

Olathe, Kansas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 28, 2014

We stayed here in late July 2014. The property is clean, the rooms are big and the full size refrigerator and basic kitchen is a welcome plus. The only negative about the property is the noise of the AC system, and that it is built adjacent to wetlands of the rock river flood plain. We stayed in room 116 and... More 

Was this review helpful? Yes
Megan T, Manager at Residence Inn Moline Quad Cities, responded to this review

Thank you for your review! I am glad you enjoyed your stay with us. I do apologize for the AC noise, and we will look into that room, I appreciate you bringing it to my attention. I hope you will consider us again on your next visit to Moline! More 

Tampa, Florida
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 26, 2014

We stayed here for a week and had all the comforts of home. It is very clean, and the staff is quite helpful. We've been coming to this hotel since it opened and it still looks like new. It is nice to stay at a place that has a full-size refrigerator and stove to help it feel like home!

Was this review helpful? Yes 1
Megan T, Manager at Residence Inn Moline Quad Cities, responded to this review

Thank you for your wonderful review! It is our goal to provide the best customer service to all of our guests and make them want to return and I am pleased we provide that for you. Thank you for being a loyal guest and we look forward to seeing you again on your next stay! More 

Chicago, Illinois
Contributor
20 reviews 20 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 18, 2014

Had a one bedroom king suite for our recent two night stay. The room was very clean, bed comfortable, and overall very quiet. One complaint was the breakfast- only one employee working and hardly any food an hour before it ended. Seemed put out when we asked for more waffle batter :/

Was this review helpful? Yes 1
Megan T, Manager at Residence Inn Moline Quad Cities, responded to this review

Thank you for your review! I am happy you enjoyed your stay with us! I do apologize for the breakfast being short, we should have had extra staff with that many people and I do apologize, but I appreciate you bringing it to my attention so we may avoid that problem in the future. More 

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Additional Information about Residence Inn Moline Quad Cities

Address: 4600 53rd Street, Moline, IL 61265
Location: United States > Illinois > Moline
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Moline Quad Cities 3*
Number of rooms: 84
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Also Known As:
Residence Inn Moline Quad Cities Hotel Moline

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