The bed and pillows were very comfortable, the staff very friendly & the room decently clean when we got in it but as other reviewers state this hotel needs a serious upgrade. Our shower head was broken, our toilet leaked, the towels were paper thin, & our bathroom floor wasn't swept the second day we spent there. We were at... More

This hotel has a polar bear! It's been there for years and at one time the facility was amazing. Rooms surround the pool and it just feels like the hotel that got stuck in time. I was happy to see it again but sadly I can't say much else that's positive. The room I was assigned was so damp, the... More

It had been five years since I had stayed at this hotel, it used to be a Holiday Inn, and it used to be nice. Now, it is so dumpy….the rooms are dirty and drab. I even had a black bug in my room, which one of the managers said was a beetle. Hm. I am not sure if I... More

first- i wish i had gone to trip advisor but i was looking for an inexpensive place to stay while visiting family second- learn customer service- it should not matter if your geusts book direct or online- deal with change. I wanted to change my beddiing and 2 people gave me their rehearsed line which was - sorry you need... More

Incompetent staff, couldn't understand or resolve a simple booking discrepancy with Orbitz. Making matters worse is that nobody on night staff is empowered to make any decisions. More

I think everyone needs to know that this was the worst hotel I have ever stayed at. All we wanted was a nice hotel to stay at when we visited with family and I am very, very disappointed with this hotel. When we were making reservations we were repeatedly told we needed to make reservations online and they would fix... More

We took a 2 night trip to the Quad Cities for leisure. Had a free night's stay through Wyndham rewards so thought we would try out the Ramada since it looked really nice from the photos on their website. WRONG!! To begin, when we called to ask about a few of the ammenities, the front desk clerk said he had... More

Honestly, I can't believe I'm wasting words to describe this stay. You should just stop reading here and find another hotel to stay at. But here I go . . . Upon arrival at the hotel, we noticed a window that was broke with wood over it. It was never fixed during our stay. Please note that a TripAdvisor review... More

We visited the Quad-Cities so we could work on my mom's house. We booked the Ramada through Hotwire. Had I known Ramada was in the running, I would've run the other way! Haven't stayed at Ramada since the late 1980's because they were always so terrible. I didn't even know they were still around. This hotel used to be a... More