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Holiday Inn Express Metropolis

2.5 of 5
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I24 And Us 45 Exit 37, 2179 EAST 5TH STREET, Metropolis, IL 62960
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Holiday Inn Express Metropolis
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Ranked #3 of 7 Hotels in Metropolis
A recent review
3 of 5 stars reviewed 3 days ago
Sharon G
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103 reviews from our community

Traveler rating
    26
    38
    21
    10
    8
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38
28
10
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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2 reviews
3 of 5 stars Reviewed 3 days ago NEW

Room was very clean, bed was very comfortable, good water pressure. Shower head was too low I'm 5' 9" and I was hitting it with my head. Breakfast nothing to rave about, typical prepackaged breakfast food

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Morrison, Missouri
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I stayed in room 104 with two great Pyrenees rescues, on my way back to Missouri with them. So, just know there were 2 large & scared dogs with me who I couldn't leave alone or even walk them on leashes safely because they'd never been leashed. Once in the room for the night that was going to be it.... More 

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Vic M, General Manager at Holiday Inn Express Metropolis, responded to this review

Dear Connie M, Thank you so much for providing feedback on your recent experience with us here in Metropolis, IL. I sincerely apologize for the inconvenience caused to you and your rescues. I regret that you had the issue with our linens, and also am very sorry that we did not have a stocked First Aid kit with Benadryl in... More 

Rochester, Minnesota
Contributor
12 reviews 12 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We checked in on 3-17-2015 and what a nice place. The person working the desk was very friendly and helpful. The Room #229 was Clean, quiet, and comfortable! The breakfast bar was outstanding! All in all, we traveled 3453 miles and ALL the holiday Inn Express hotels met our expectations but this one exceeded! Great Place! We recommend!

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Mukwonago, Wisconsin
Senior Contributor
46 reviews 46 reviews
41 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We have stayed here in the past and it is okay. Over the years it is looking worn and in need of an update. The rooms are clean, but looking shabby. The beds are old and not comfortable. A one night stay is do-able..

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Vic M, General Manager at Holiday Inn Express Metropolis, responded to this review

Dear Muktown, Thank you for taking the time to express your thoughts and concerns regarding your recent stay with us. We most certainly appreciate you returning to our hotel again for your accommodation needs. Please accept our sincere apology for the shortcomings you experienced during your stay and we regret that the beds in your rooms were not up to... More 

Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed February 25, 2015

After a week in advance still told i had to settle for smoking room witch smelled of damp stale cigarette.the smell was overwhelming as soon as we stepped off elevator. The room was equipped nice with good bed. Upon check out we along with another guest has to demand a receipt after asking a reluctant clerk for one repeatedly. Complementary... More 

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Vic M, General Manager at Holiday Inn Express Metropolis, responded to this review

Dear Donnie W, Thank you for your candid review of your recent stay with us in Metropolis. We apologize that your recent stay did not meet expectations. I sincerely regret that you did not get the room type as you requested, and for the receipt issue at the desk, and also for the poor experience at breakfast. This is not... More 

Oregon, Wisconsin
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed February 11, 2015

If you think about stopping keep going! Worst night sleep that I can every remember. Nut job upstairs was pacing back and forth until 3:30 AM, then started up again at 6 AM. Complained to the front desk and they said it was "hallway noise." Free breakfast wasn't worth the calories digested. Room clean, staff friendly, I would never come... More 

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Vic M, General Manager at Holiday Inn Express Metropolis, responded to this review

Dear retired60165, Thank you for taking the time to express your thoughts and concerns regarding your recent stay with us. While we are most glad that you found our staff to be friendly, and our rooms to be clean, please accept our sincere apology for the noise issues, and breakfast issue you experienced during your stay and we regret our... More 

La Crescent, Minnesota
Contributor
18 reviews 18 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 8, 2015

Clean, comfortable bed. Working TV. Nice warm shower. BF is available in the morning. We left early so missed it. Fresh coffee made for the road. Friendly, competent staff. They have a small pool and hot tub but we did not make use of them. Small work out room too.

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Vic M, General Manager at Holiday Inn Express Metropolis, responded to this review

Dear meinmn4190, Thank you for your candid review of your recent experience with us in Metropolis, IL. We are most happy that you found our beds comfortable and clean, and our staff to be friendly and competent. We apologize that you missed our hot breakfast, but were glad that you at least had fresh coffee for the road. We appreciate... More 

Kansas City MO
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 6, 2015

Metropolis came up as the stop for a trip that had us traveling on Christmas Day, and this HIE was the right choice. Just off the main highway, and as we later saw, the cream of the crop as far as a local place to stay! Staff was friendly, room was clean and very comfortable, breakfast was surprisingly good. Even... More 

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Springfield, Missouri
Top Contributor
216 reviews 216 reviews
194 hotel reviews
132 helpful votes 132 helpful votes
5 of 5 stars Reviewed December 2, 2014

Everyone on staff was professional, but Phoebe at the front desk went above and beyond to help this weary traveler, making him feel welcome comfortable & right at home. Room was wonderful ~ 5 fat, fluffy pillows was just the beginning of a wonderful night sleep. Spacious & spotless with flat screen TV, fridge/micro, free wifi. Hubby only had coffee... More 

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Jackson, Tn
Contributor
12 reviews 12 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 30, 2014

I studied all the tripadvisor reviews to pick a motel for our trip to Metropolis. You have to turn at the light and get on the frontage road to get to this Holiday Inn Express. During the day it was easy to find but it was very dark at night and would be hard to find. We arrived early. Phoebe... More 

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