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Holiday Inn Express Metropolis

2.5 of 5
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I24 And Us 45 Exit 37, 2179 EAST 5TH STREET, Metropolis, IL 62960
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Holiday Inn Express Metropolis
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Ranked #3 of 7 Hotels in Metropolis
A recent review
5 of 5 stars reviewed 2 days ago
Rob1571
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107 Reviews from our TripAdvisor Community

Traveler rating
    29
    39
    21
    10
    8
See reviews for
40
28
10
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Great motel, clean, service was friendly not much close to motel but that's fine too made for a quite night right off I 24 easy to get to beds slept good nice TV small fridge everything that you need for a good night would stay again if back in the area

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Hamilton, Canada
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel was great-especially the hotel staff. Thanks to Vic Mall, Manager & attentive staff, Cole Waldridge & Alaina Morgan. These folks helped me book last minute hotel for my long 2 day drive journey back home. Very friendly and efficient team, all around. Great breakfast, and an excellent home away from home while on quilt convention in Paducah. I... More 

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Contributor
19 reviews 19 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Awesome hotel! jacuzzi and swimming pool are a very good plus close to the interstate. exactly right off the interstate. comfortable bed comfortable pillow is a nice friendly staff. Looks like the breakfast bar is going to be amazing tomorrow in the morning.

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Greenville
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 24, 2015

This is a very welcoming HIE! The staff is warm and friendly. We travel with our Jack Russell and they kindly put us in room 124 near and exit for the dog's comfort! Our room was clean and quiet. The bed was comfortable. The breakfast was very good. At the front desk suggestion, we had a fun dinner at a... More 

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2 reviews
3 of 5 stars Reviewed April 18, 2015

Room was very clean, bed was very comfortable, good water pressure. Shower head was too low I'm 5' 9" and I was hitting it with my head. Breakfast nothing to rave about, typical prepackaged breakfast food

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Vic M, General Manager at Holiday Inn Express Metropolis, responded to this review

Dear Sharon G, Thank you for posting your comments regarding your stay with us in Metropolis, IL. While we are most glad that you found your room to be very clean, beds to be very comfortable, and also the water pressure to be good, I sincerely apologize for the shower height, and the average breakfast. We take our guest comments... More 

Morrison, Missouri
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 5, 2015

I stayed in room 104 with two great Pyrenees rescues, on my way back to Missouri with them. So, just know there were 2 large & scared dogs with me who I couldn't leave alone or even walk them on leashes safely because they'd never been leashed. Once in the room for the night that was going to be it.... More 

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Vic M, General Manager at Holiday Inn Express Metropolis, responded to this review

Dear Connie M, Thank you so much for providing feedback on your recent experience with us here in Metropolis, IL. I sincerely apologize for the inconvenience caused to you and your rescues. I regret that you had the issue with our linens, and also am very sorry that we did not have a stocked First Aid kit with Benadryl in... More 

Rochester, Minnesota
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 28, 2015

We checked in on 3-17-2015 and what a nice place. The person working the desk was very friendly and helpful. The Room #229 was Clean, quiet, and comfortable! The breakfast bar was outstanding! All in all, we traveled 3453 miles and ALL the holiday Inn Express hotels met our expectations but this one exceeded! Great Place! We recommend!

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Mukwonago, Wisconsin
Senior Contributor
45 reviews 45 reviews
40 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed March 25, 2015

We have stayed here in the past and it is okay. Over the years it is looking worn and in need of an update. The rooms are clean, but looking shabby. The beds are old and not comfortable. A one night stay is do-able..

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Vic M, General Manager at Holiday Inn Express Metropolis, responded to this review

Dear Muktown, Thank you for taking the time to express your thoughts and concerns regarding your recent stay with us. We most certainly appreciate you returning to our hotel again for your accommodation needs. Please accept our sincere apology for the shortcomings you experienced during your stay and we regret that the beds in your rooms were not up to... More 

Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 25, 2015

After a week in advance still told i had to settle for smoking room witch smelled of damp stale cigarette.the smell was overwhelming as soon as we stepped off elevator. The room was equipped nice with good bed. Upon check out we along with another guest has to demand a receipt after asking a reluctant clerk for one repeatedly. Complementary... More 

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Vic M, General Manager at Holiday Inn Express Metropolis, responded to this review

Dear Donnie W, Thank you for your candid review of your recent stay with us in Metropolis. We apologize that your recent stay did not meet expectations. I sincerely regret that you did not get the room type as you requested, and for the receipt issue at the desk, and also for the poor experience at breakfast. This is not... More 

Oregon, Wisconsin
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed February 11, 2015

If you think about stopping keep going! Worst night sleep that I can every remember. Nut job upstairs was pacing back and forth until 3:30 AM, then started up again at 6 AM. Complained to the front desk and they said it was "hallway noise." Free breakfast wasn't worth the calories digested. Room clean, staff friendly, I would never come... More 

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Vic M, General Manager at Holiday Inn Express Metropolis, responded to this review

Dear retired60165, Thank you for taking the time to express your thoughts and concerns regarding your recent stay with us. While we are most glad that you found our staff to be friendly, and our rooms to be clean, please accept our sincere apology for the noise issues, and breakfast issue you experienced during your stay and we regret our... More 

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