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Holiday Inn Express Metropolis

2.5 of 5
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I24 And Us 45 Exit 37, 2179 EAST 5TH STREET, Metropolis, IL 62960
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Holiday Inn Express Metropolis
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Ranked #3 of 7 Hotels in Metropolis
A recent review
4 of 5 stars reviewed 2 days ago
Gerry S Dubuque, Iowa
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110 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dubuque, Iowa
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 2 days ago NEW

The staff here are great! Just off of I24 with plenty of dining and shopping in the area for all your needs, yet not too close to interfere with a good nights sleep. Breakfast was very good and free! Pool and a sauna to help one relax. Next time I am in the area,here is where I will stay.

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Ireland
Top Contributor
127 reviews 127 reviews
14 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 1 week ago

A decent shelter from the horrific storm! That was the best thing about this hotel. Basic amenities. Clean room. Comfortable bed. Chipped furniture. Weak WiFi. Basic breakfast. Very helpful staff. Cobwebs and very dirty windows. Certainly not as good as our stay at the Holiday Express in Georgetown.

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Vic M, General Manager at Holiday Inn Express Metropolis, responded to this review

Dear Drumraine, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, More 

Saint Louis, Missouri
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just stayed here a few days ago. The place was very clean and the staff quite friendly. The breakfast was very tasty and free. This is definitely the place to stay when you visit metropolis. Especially if you have little kids like I do. Once again, great place to stay!

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Senior Contributor
45 reviews 45 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great motel, clean, service was friendly not much close to motel but that's fine too made for a quite night right off I 24 easy to get to beds slept good nice TV small fridge everything that you need for a good night would stay again if back in the area

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Hamilton, Canada
2 reviews
5 of 5 stars Reviewed May 10, 2015

This hotel was great-especially the hotel staff. Thanks to Vic Mall, Manager & attentive staff, Cole Waldridge & Alaina Morgan. These folks helped me book last minute hotel for my long 2 day drive journey back home. Very friendly and efficient team, all around. Great breakfast, and an excellent home away from home while on quilt convention in Paducah. I... More 

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Senior Contributor
21 reviews 21 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 9, 2015

Awesome hotel! jacuzzi and swimming pool are a very good plus close to the interstate. exactly right off the interstate. comfortable bed comfortable pillow is a nice friendly staff. Looks like the breakfast bar is going to be amazing tomorrow in the morning.

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Greenville
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 24, 2015

This is a very welcoming HIE! The staff is warm and friendly. We travel with our Jack Russell and they kindly put us in room 124 near and exit for the dog's comfort! Our room was clean and quiet. The bed was comfortable. The breakfast was very good. At the front desk suggestion, we had a fun dinner at a... More 

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2 reviews
3 of 5 stars Reviewed April 18, 2015

Room was very clean, bed was very comfortable, good water pressure. Shower head was too low I'm 5' 9" and I was hitting it with my head. Breakfast nothing to rave about, typical prepackaged breakfast food

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Vic M, General Manager at Holiday Inn Express Metropolis, responded to this review

Dear Sharon G, Thank you for posting your comments regarding your stay with us in Metropolis, IL. While we are most glad that you found your room to be very clean, beds to be very comfortable, and also the water pressure to be good, I sincerely apologize for the shower height, and the average breakfast. We take our guest comments... More 

Morrison, Missouri
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 5, 2015

I stayed in room 104 with two great Pyrenees rescues, on my way back to Missouri with them. So, just know there were 2 large & scared dogs with me who I couldn't leave alone or even walk them on leashes safely because they'd never been leashed. Once in the room for the night that was going to be it.... More 

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Vic M, General Manager at Holiday Inn Express Metropolis, responded to this review

Dear Connie M, Thank you so much for providing feedback on your recent experience with us here in Metropolis, IL. I sincerely apologize for the inconvenience caused to you and your rescues. I regret that you had the issue with our linens, and also am very sorry that we did not have a stocked First Aid kit with Benadryl in... More 

Rochester, Minnesota
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 28, 2015

We checked in on 3-17-2015 and what a nice place. The person working the desk was very friendly and helpful. The Room #229 was Clean, quiet, and comfortable! The breakfast bar was outstanding! All in all, we traveled 3453 miles and ALL the holiday Inn Express hotels met our expectations but this one exceeded! Great Place! We recommend!

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