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All 8 Metropolis hotels

Holiday Inn Express Metropolis

2.5 of 5 Motel   |   I24 And Us 45 Exit 37, 2179 EAST 5TH STREET, Metropolis, IL 62960
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67%
Ranked #3 of 8 hotels in Metropolis
A recent review
5 of 5 stars reviewed 3 weeks ago
Jack O Fayetteville, North Carolina
  • Reviews (83)
  • Photos (25)
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  • Room tips (12)
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83 people have reviewed this hotel

Traveler rating
    21
    34
    14
    9
    5
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34
19
7
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Vestavia Hills, Alabama
1 review
2 of 5 stars Reviewed 3 days ago NEW

This hotel is the epitome of why people who travel often question whether IHG is serious about quality or if they should just adopt a low price strategy a la motel 6. The check-in was pretty standard if a bit slow. The A/C didn't work well, and the microwave in the room was totally dead. The bed was reasonably comfortable... More

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Fayetteville, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The front desk clerk was extremely cordial and a very pleasant man to speak with. He could not ask enough if we had all we needed and if there was anything he could do for us during check-in. The room was extremely clean and quiet, with a powerful AC that kept the room comfortably chilled throughout the night. The breakfast... More

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Nashville, Tennessee
Top Contributor
77 reviews 77 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our stay was as advertised in Metropolis. Breakfast was better than expected, the room was clean, staff was friendly and price seemed reasonable. I would stay there again. The only issue that we even had was that the A/C seemed to not work as well late at night.

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High Springs, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Decided to branch out from Motel 6 as according to Travelocity there was no pet restrictions. However, when printing off confirmation, it stated was a $10 fee for pets. Upon arrival, we were told was a $20 fee per pet above 40pds! Night attendant did nothing to address this even when when my confirmation shown. And when going to the... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Metropolis, responded to this review

Dear Amyliz1974, Thank you for leaving us a review about your stay. I apologize for any inconvenience you experienced while visiting our hotel. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. I would like to address this... More

Champaign, Illinois
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

When we got there we were told that the pool was closed but the staff gave us money off of our bill which I greatly appreciated and they apologized several times! The first thing that my kids asked when I went back to the car to get the rest of the family is 'Can we go swimming?'. I told them... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Metropolis, responded to this review

Dear Jana K, Thank you for leaving us a feedback about your recent stay. I am glad to know that the problem encountered with the pool facility was addressed immediately. We strive to give great and impressive service to all of our guests and it is regrettable we fell short of your expectations during your stay. Please accept our sincere... More

Wichita, Kansas
Top Contributor
60 reviews 60 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed May 29, 2014

This is the lowest review I have ever given. I will start out with the positives...it is easy to get to, and we booked with points, so it was free. The staff was friendly, it's very close to restaurants, and that's where the positives end. The hotel was older and very worn. The pool was closed for "repair and cleaning".... More

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Vic M, General Manager at Holiday Inn Express Metropolis, responded to this review

Dear Liberty K, Thank you so much for sharing your thoughts and comments regarding your stay with us. I would like to sincerely apologize that we fell short in providing the excellent facilities that have become the cornerstone of Holiday Inn Express hotels around the world. I would like to sincerely apologize for the pool being down on the day... More

Tybee Island
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 16, 2014

The front desk staff here is wonderful - friendly and helpful even when arriving after midnight. Hotel is small, a bit older, but well kept. It's very easy to get to from the highway. We will definitely stay there again.

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New York City, New York
Top Contributor
85 reviews 85 reviews
39 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed May 15, 2014

Wanted to book a room using my IHG points and blonde girl at front desk was S L O W as molasses! I think on purpose too. First off, she said she couldn't book the room with my points and that I would have to call IHG club to do it. Asked her for the number. She spent 5 minutes... More

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Vic M, General Manager at Holiday Inn Express Metropolis, responded to this review

Dear JimB_Traveler, Thank you for your feedback, for being an IHG Rewards Club member, and also for staying with us on your trip through this area. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient for a 1 night stay if you are... More

Shelbyville, Tennessee
1 review
5 of 5 stars Reviewed April 4, 2014

The facility was neat, attractive, and clean. The staff were all friendly, helpful, and courteous. The beds were extremely comfortable -- wished I could take the mattress and pillows with me. We asked how old the place was and we were told it had been renovated in 2009. Everything looked so fresh and well-kept that we were amazed it had... More

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Hudson, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 21, 2014

We stayed for one night with our two grown collies and new collie pup. The staff was very nice and extremely accommodating. The room was like brand new and very comfortable. Great place when traveling with pets the grounds around the hotel were nice for walking the dogs too.

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Additional Information about Holiday Inn Express Metropolis

Address: I24 And Us 45 Exit 37, 2179 EAST 5TH STREET, Metropolis, IL 62960
Phone Number:
Location: United States > Illinois > Metropolis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Metropolis 2.5*
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Also Known As:
Holiday Inn Express Metropolis Hotel Metropolis
Holiday Inn Metropolis

25 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (10)
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Pool/beach area (1)
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Hotel & grounds (5)
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Other (7)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the award winning Holiday Inn Express Hotel in Metropolis, Illinois. The Holiday Inn Express Hotel in Metropolis, IL, is located at the intersection of I-24 and US 45 at exit 37, across the Ohio River, about 7 miles from Paducah, KY. Just minutes from Harrah's Casino on the river, and Fort Massac State Park, host of the 19th century re-enactment, 'The Encampment.' And of course, Metropolis is also the Home of Superman, and features a 15-ft tall statue of Superman and a million dollar Super Museum! We are also the closest town to Mermet Springs/Mermet Lake Conservation Area, where you can go scuba diving, hiking, picnicking, fishing and hunting, all in the same area. Come and enjoy the new Express Start Refresh breakfast bar featuring our cinnamon rolls, scrambled eggs, cheese omelets, crispy bacon strips, sausage patties, biscuits & sausage gravy, yogurt, and Smart Roast coffee, among other items. We also have an indoor pool and spa for your recreation, along with a fitness center. All guest rooms feature the Simply Smart exclusive line of amenities, bedding, and the one and only Stay Smart shower head. Passing through or visiting Metropolis, IL? Stay Smart at the Holiday Inn Express hotel.We are situated just outside Paducah, KY, about half way between St. Louis, MO, and Nashville, TN, posing as an ideal overnight stop for long-distance travelers. ... more   less 
Number of rooms
75

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