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Holiday Inn Express Metropolis

2.5 of 5
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I24 And Us 45 Exit 37, 2179 EAST 5TH STREET, Metropolis, IL 62960
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Holiday Inn Express Metropolis
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Ranked #3 of 7 Hotels in Metropolis
A recent review
3 of 5 stars reviewed 5 days ago
Fred H Duluth, GA
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115 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Duluth, GA
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

We’ve stayed at the Holiday Inn Express Metropolis about a dozen times and previously wrote glowing reviews. This property went downhill dramatically on this stay. There was no breakfast available before closing time and we arrived well before that to find nothing but two bananas. I can buy breakfast at a restaurant when traveling, but dislike not getting a service... More 

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Vic M, General Manager at Holiday Inn Express Metropolis, responded to this review

Dear Fred H, Thank you so much for posting your comments regarding your latest experience with us here in Metropolis. We are most grateful to welcome you back again. I am sincerely sorry for the breakfast issue you experienced, I completely understand your frustration. I also regret that you had a bad experience with the Front desk person on that... More 

11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The building itself is pretty basic and a little old (?), but the staff was friendly; it had a free breakfast that wasn't just bread, cereal, and fruit. Indoor swimming pool and hot tub, close to highway, soft beds.

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Level Contributor
6 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

Very clean well managed hotel. Lobby was nice and a guest business center provided although only 1 computer. Our room was very clean and well equipped. Very comfortable beds! Breakfast was good with several choices. Loved that it was pet friendly with a low charge for smaller animals! Internet was slow was the only complaint.

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Kansas City, Missouri
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Liked the location of the hotel, not far off our route. Comfy beds, and liked the indoor pool and spa, except there was too much chlorine in both, burned my eyes and made me sneeze. Very informative staff, and accommodating. When we took showers to wash off the chlorine, found that the exhaust fan did not work. So, needless to... More 

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Dubuque, Iowa
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11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The staff here are great! Just off of I24 with plenty of dining and shopping in the area for all your needs, yet not too close to interfere with a good nights sleep. Breakfast was very good and free! Pool and a sauna to help one relax. Next time I am in the area,here is where I will stay.

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Ireland
Level Contributor
131 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed June 24, 2015

A decent shelter from the horrific storm! That was the best thing about this hotel. Basic amenities. Clean room. Comfortable bed. Chipped furniture. Weak WiFi. Basic breakfast. Very helpful staff. Cobwebs and very dirty windows. Certainly not as good as our stay at the Holiday Express in Georgetown.

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Vic M, General Manager at Holiday Inn Express Metropolis, responded to this review

Dear Drumraine, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, More 

Saint Louis, Missouri
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 5, 2015

Just stayed here a few days ago. The place was very clean and the staff quite friendly. The breakfast was very tasty and free. This is definitely the place to stay when you visit metropolis. Especially if you have little kids like I do. Once again, great place to stay!

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Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 1, 2015

Great motel, clean, service was friendly not much close to motel but that's fine too made for a quite night right off I 24 easy to get to beds slept good nice TV small fridge everything that you need for a good night would stay again if back in the area

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Hamilton, Canada
2 reviews
5 of 5 stars Reviewed May 10, 2015

This hotel was great-especially the hotel staff. Thanks to Vic Mall, Manager & attentive staff, Cole Waldridge & Alaina Morgan. These folks helped me book last minute hotel for my long 2 day drive journey back home. Very friendly and efficient team, all around. Great breakfast, and an excellent home away from home while on quilt convention in Paducah. I... More 

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