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All 8 Metropolis hotels

Holiday Inn Express Metropolis

2.5 of 5 Motel   |   I24 And Us 45 Exit 37, 2179 EAST 5TH STREET, Metropolis, IL 62960
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Ranked #3 of 8 Hotels in Metropolis
A recent review
5 of 5 stars reviewed 2 weeks ago
LINDA H Springfield, Missouri
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95 reviews from our community

Traveler rating
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    37
    17
    9
    7
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Springfield, Missouri
Top Contributor
173 reviews 173 reviews
153 hotel reviews
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everyone on staff was professional, but Phoebe at the front desk went above and beyond to help this weary traveler, making him feel welcome comfortable & right at home. Room was wonderful ~ 5 fat, fluffy pillows was just the beginning of a wonderful night sleep. Spacious & spotless with flat screen TV, fridge/micro, free wifi. Hubby only had coffee... More 

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Jackson, Tn
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I studied all the tripadvisor reviews to pick a motel for our trip to Metropolis. You have to turn at the light and get on the frontage road to get to this Holiday Inn Express. During the day it was easy to find but it was very dark at night and would be hard to find. We arrived early. Phoebe... More 

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Warrensburg MO
Top Contributor
143 reviews 143 reviews
57 hotel reviews
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stopped here on the way home from an event farther south. The staff seamlessly handled my change of reservation from a Sunday to a Saturday night when I called about 2 hours before my arrival. Staff upgraded me to a room very convenient to an exit so I didn't have to haul things down a hall or upstairs after... More 

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Stockton, California
Senior Contributor
47 reviews 47 reviews
30 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 26, 2014

This hotel is very nice and the management was excellent.Room was large and very clean for a dated hotel Location is right off exit but you have to go up to light and get on frontage road to get to it.My GPS was off.

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Harker Heights, Texas
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 21, 2014

We've stayed at the Metropolis Holiday Inn Express several times before and this was, by far, the most disappointing. The room was OK, but for a supposed "pet friendly" hotel, the extra fees assessed made us think otherwise. A traveling companion was charged $80.00 for a two-day stay because she had two standard poodles. We were charged $40.00 for our... More 

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Vic M, General Manager at Holiday Inn Express Metropolis, responded to this review

Dear BigJohn37, Thank you so much for your valuable feedback regarding your experience with us in Metropolis, IL. We take our guest comments very seriously, and use it as a tool to constantly to improve our services and facilities. I am sorry that you had to pay for your pets, unfortunately, it is our policy to charge for pets per... More 

Birmingham
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 20, 2014

Easy location for a road warrior. Clean facilities. Staff was cordial. Nothing amazing about the breakfast, but all was fine. There is not much going on in the immediate vicinity. It is an ideal location for easy on and off the interstate.

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Rutherford, TN
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 15, 2014

I was disappointed in this hotel as compared to some of the other Holiday Inn Express locations where I have stayed. There was a "moldy" smell in the room, elevator and hallway that was very prominent. The bathroom was very small and the layout is very cramped. The beds & pillows were very comfortable though. The breakfast was decent if... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Metropolis, responded to this review

Dear TNGolfGirl, Thank you for your feedback and for being an IHG Rewards Club member. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding the bed and pillow. However, we’re sorry we fell below your expectation regarding cleanliness, breakfast selection and IHG Rewards Club perks. We will... More 

Winfield, Missouri
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed September 4, 2014

Stayed at the Holiday Inn Express over Labor Day weekend for a scuba diving trip. Beds were very comfortable, room was clean. Breakfast was a pleasant surprise as it was better than we expected. We had planned on going to Huddle House but when we saw the breakfast options we decided to stay at the hotel. Customer Service was good... More 

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Fairview, Tennessee
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed August 27, 2014

Our room is like the seventh circle of Hell, the A/C does not work, and the phone in our room does not work, so we had to call the front desk on our cell phone to report the problems to the staff, who exhibited a cavalier attitude towards our situation. If things do not improve soon, we will be looking... More 

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Vic M, General Manager at Holiday Inn Express Metropolis, responded to this review

Dear Bunky46, Thank you for sharing your feedback regarding your stay with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We are so sorry to see you did not enjoy your overall experience with us and regret the issues you encountered with... More 

Illinois
Top Contributor
70 reviews 70 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 4, 2014

Friendly staff at check-in. Located just off highway so easy to find and access. Comfy room/bed. Cinnamon Rolls at breakfast were great--not doughy and caked with sickening sweet icing. No complaints to make note of.

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Additional Information about Holiday Inn Express Metropolis

Address: I24 And Us 45 Exit 37, 2179 EAST 5TH STREET, Metropolis, IL 62960
Phone Number:
Location: United States > Illinois > Metropolis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Metropolis 2.5*
Number of rooms: 75
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Also Known As:
Holiday Inn Express Metropolis Hotel Metropolis
Holiday Inn Metropolis

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