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All 8 Metropolis hotels

Harrah's Metropolis Casino

3.5 of 5 Hotel   |   100 East Front St., Metropolis, IL 62960
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Harrah's Metropolis Casino
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Ranked #1 of 8 Hotels in Metropolis
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed yesterday
Dennis K Augusta, Georgia
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183 reviews from our community

Traveler rating
    74
    66
    19
    7
    17
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Augusta, Georgia
Contributor
13 reviews 13 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

The Paducah/Metropolis area is a regular stopover area for us on the way to central Illinois. Saw an unbelievable weekday rate pop up that caught my attention. $38 and change for a king room. Our room was first class, my wife loved the bed and the service was very friendly. There's not another motel/hotel in the area that was even... More

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somewhere
Reviewer
3 reviews 3 reviews
3 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We just went for the night thank goodness. They put us in a room with stained carpet that I wouldn't let my dogs walk on (if they were with us). You get nothing free here. No continental breakfast, no movie channels at all. The beds are comfy at first but they are not firm enough to have a good night's... More

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Covington, Georgia
Contributor
14 reviews 14 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 16, 2014

We love Harrahs. Crisp and clean in the room, and staff very friendly and helpful. We were there on the 2nd of Sept. and the 10th of Sept. Excellent rates, and the casino was fun. I have recommended it to friends.

Was this review helpful? Yes
Blake J, Social Media Coordinator at Harrah's Metropolis Casino, responded to this review

Hello and thank you for taking the time to review our hotel. We are thrilled to hear that you enjoyed your stay and found our staff to be friendly and helpful. Thank you for choosing to stay with us and thank you for your recommendations! More

Helena, Alabama, United States
Contributor
13 reviews 13 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 3, 2014

We were on the way to Urbana and spent the night at Harrah's because the room was listed for $60, which was significantly cheaper than surrounding hotels. We got a king room with a refrigerator, microwave, and decent TV. Overall, everything was fine except for a few issues. If you want to unload your car at the front of the... More

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Blake J, Social Media Coordinator at Harrah's Metropolis Casino, responded to this review

Hello and thank you for leaving us a review regarding your stay. We are glad you found your room to be comfortable and enjoyable. Your comments regarding the smell of the cleaning agents have been forwarded to hotel management for review. We are sorry you found our policy regarding our luggage carts to be inconvenient, and we hope it didn’t... More

Omaha, Nebraska
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 27, 2014

We were on our way home to Georgia from Nebraska and we normally stop in Paducah. I found Harrah's Metropolis on a hotel booking website and got a room for $52 a night after everything (we stayed on a Monday night)! Quite a deal! I was prepared to spend that much for somewhere like Motel 6 or Super 8 but... More

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Blake J, Social Media Coordinator at Harrah's Metropolis Casino, responded to this review

Thank you very much for your feedback regarding your recent stay. We are very pleased to hear that you received friendly service and enjoyed the spaciousness of your room, and that you got the opportunity to take in the river view. Our mattresses are on the softer side and we regret to hear that your rest wasn’t as comfortable as... More

Bug Tussle
Top Contributor
185 reviews 185 reviews
19 hotel reviews
655 helpful votes 655 helpful votes
4 of 5 stars Reviewed August 19, 2014

After reading the poor and terrible reviews, I was worried. I guess we were lucky to get a double queen non smoking room. It had a refrigerator, but no microwave. The TV remote did not work on all functions. The floor had two "shaved" places. I guess they were stain removal techniques. There was one stain about 2 feet in... More

Was this review helpful? Yes 3
Blake J, Social Media Coordinator at Harrah's Metropolis Casino, responded to this review

Hello and thank you for taking the time to tell us about your stay. We apologize for the problems you had with the remote and the floor of your room. We will forward your comments to hotel management so that the issues may be addressed. We are pleased to hear that you found your bed to be comfortable and you... More

Libertyville
1 review
2 of 5 stars Reviewed August 17, 2014

For the price you might as well stay at a hilton garden inn or marriot as they are nicer hotels and cheaper. Place is run down, most rooms are smoking rooms with lots of stains. Hotel apparently is getting a major overhaul soon and it definitely needs one. Save your money for their Vegas hotels

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Blake J, Social Media Coordinator at Harrah's Metropolis Casino, responded to this review

Hi and thank you for taking the time to leave us feedback. We apologize for the condition of the floor in the room you stayed in, as well as the room type you received. While we do host a floor and a half of smoking rooms, a majority of our rooms are non-smoking. As you mentioned, we are currently under... More

Senior Contributor
25 reviews 25 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 16, 2014

We took our baby for vacation and metropolis was the middle point so we chose this hotel for that reason. For the price, it was an ok hotel. The concierge and front desk staff were friendly. The walkway was under repairs at that time so it wasn't the easiest to get around. The room itself offered a river view, which... More

Was this review helpful? Yes 1
Blake J, Social Media Coordinator at Harrah's Metropolis Casino, responded to this review

Thank you for taking the time to give us feedback on your recent stay. We are glad you found our staff to be friendly and you were able to enjoy the view. We do apologize for the inconvenience you experienced due to our current construction. We also regret to hear of the condition of your room. Your comments will be... More

Wilmington, North Carolina
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 11, 2014

I have never been to a casino before so it was wonderful having the exceptionally friendly staff help me learn how to play and explain the pitfalls. The hotel was absolutely luxurious. Super clean and very comfortable. When I ask for a luggage cart a very sweet young valet came and assisted me to my room. There was never a... More

Was this review helpful? Yes 2
Blake J, Social Media Coordinator at Harrah's Metropolis Casino, responded to this review

Thank you very much for your kind words! Customer service is of the utmost importance to us, so it is nice to hear that we are following through on our promise. It thrills us to hear you felt so comfortable playing and that you found your room to be welcoming. We're glad you had a great stay and we thank... More

Belleville, Illinois
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 7, 2014

We booked two rooms online and upon arrival all of our requests were honored. We asked for adjoining rooms on the riverside of the hotel. They are in the midst of construction right now, bringing the Casino on land and into the Hotel addition. The only inconvenience we encountered was an outside walk to the Casino instead of the old... More

Was this review helpful? Yes
Blake J, Social Media Coordinator at Harrah's Metropolis Casino, responded to this review

Thank you for taking the time to review our property. We are pleased to hear that you enjoyed your rooms and were able to take in the lovely view. We apologize for the inconvenience regarding the casino access. Since the old walkway will actually be a part of the new casino, it is an unfortunate but necessary step in the... More

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Additional Information about Harrah's Metropolis Casino

Address: 100 East Front St., Metropolis, IL 62960
Location: United States > Illinois > Metropolis
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Harrah's Metropolis Casino 3.5*
Number of rooms: 258
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Also Known As:
Harrah`s Metropolis Hotel Metropolis
Harrahs Metropolis Hotel
Harrahs Hotel Metropolis

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