Stayed here one night while on a business trip to Nashville. The hotel room was very clean, comfortable, and well furnished. It also had a nice view of the river. I would absolutely stay here again! more

This is my favorite Harrah's hotel and I've been to almost all of them. The front desk go out of their way to make sure your room is what you want. I have no problem asking for an upgrade. Sometime I get it, sometimes I don't, but either way the rooms are always clean and comfortable. We ate ate at... more

The hotel was very nice. The bed was incredible and the staff was helpful and courteous. The internet connection (via ethernet) was fast and reliable. And the casino was fun. There were four restaurants and all were good. The Range Steakhouse was VERY good. more

We booked this hotel for a night away during Memorial Day weekend. This was not our first trip and we've been pleased every time. The rooms are very nice and super clean. Restaurants and bars are available in the casino and in the hotel. The staff was very accomodating if somewhat distracted. I hate to be kept waiting while the... more

My wife and I travel through this area two or three times a year. We always make time to spend at least one night at Harrahs. We have stayed in a lot of casino hotels from Tunica to Las Vegas. This one can compare with any of them. The hotel is relatively new and the housekeeping is outstanding. The front... more

We decided at the last minute to stay overnight...the desk clerk was very pleasant and helpful and got us the room we wanted right away. We found it to be very clean and the beds were very comfortable. more

To be honest, I was a little nervous booking with this property after reading the reviews but I was pleasantly surprised. Everything was perfect from check-in to check-out. The people behind the desk were wonderful and very friendly unlike what others described. The room was beautiful and the bed was very comfortable. We didn't have any problems with the casino.... more

Booked room with credit card and stated that I wanted smoking w/double bed. I ask for river view, but was told that it could not be secured. Stated to Miles that was OK. I also, stated that I would be arriving between 4-10 pm. Miles stated that I would be charged for the room and could not cancel. When we... more

Hotel was clean and fit the bill. If you're looking for 5 star accomodations, you're in the wrong place, but if you want a nice property with friendly, downstate IL hospitality, you'll probably be pleased. The casino greatly disappointed. If you enjoy slots, you'll be in heaven. If you are a table player, go somewhere else. The limited number of... more