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All 8 Metropolis hotels

Harrah's Metropolis Casino

3.5 of 5 Hotel   |   100 East Front St., Metropolis, IL 62960
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Harrah's Metropolis Casino
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79%
Ranked #1 of 8 hotels in Metropolis
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 4 days ago
Chris C Raleigh, North Carolina
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170 people have reviewed this hotel

Traveler rating
    73
    60
    18
    2
    17
See reviews for
32
83
16
15
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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English first
Raleigh, North Carolina
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

I booked this room online through Harrahs total rewards program and had an awesome rate for a nights stay. The room was clean, large and I had a room facing out at the river and I was very impressed. The only thing I really need from a room is that it is clean, and my room here was great. It... More

Was this review helpful? Yes
Blake J, Social Media Coordinator at Harrah's Metropolis Casino, responded to this review

Hello and thank you for taking the time to leave us feedback. We are thrilled with your compliments and are glad to hear that you were able to enjoy the room and take in the nice view! More

Kansas
Contributor
15 reviews 15 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Booked online and got a nice rate. I was a little concerned after reading some of the reviews thatnI may not have a room when I arrived, but that was not the case. The room was nice, but a little worn. Carpets seemed clean enough, better than some places I have stayed, but were very heavily stained. Bathroom was very... More

Was this review helpful? Yes
Blake J, Social Media Coordinator at Harrah's Metropolis Casino, responded to this review

Thank you very much for taking the time to leave us feedback regarding your stay. I will forward your comments regarding the condition of the carpet and lack of room service menu to hotel management. We are pleased to hear that you did enjoy your stay and we thank you very much for your compliments on the staff. We welcome... More

Chicago, Illinois
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stopped here for a night on my way home from New Orleans because of the ridiculously low rates.The hotel was a little out of the way for me and I would suggest filling up on gas if coming from i-57 because there is literally NOTHING for an hour, between 57 and Metropolis. The hotel is big with plenty of parking.... More

Was this review helpful? Yes
Blake J, Social Media Coordinator at Harrah's Metropolis Casino, responded to this review

Thank you for taking the time to leave us feedback regarding your stay. We are glad to hear you enjoyed your room. We understand that the location of Ace's Diner is not the most accessible since it is located in the casino. I think you would be pleased to know that when the current construction is finished, there will be... More

Saint Louis, Missouri
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stopped over night in Metropolis on our way to Nashville. This was a great place to stay at a fabulous price. Our room was very nice and extremely comfortable. I did not gamble but my boyfriend did and said the casino was nice although small. Will definitely come back, great little getaway.

Was this review helpful? Yes
Blake J, Social Media Coordinator at Harrah's Metropolis Casino, responded to this review

We appreciate you taking the time to leave us feedback! We are pleased to hear that you had such a nice stay and found your room to be comfortable. We look forward to welcoming you back in the future! More

1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed here 2x, once heading west on vacation and again on our return. Great room, semi-luxurious. Super bed, wish it was mine. Staff very friendly and helpful Harrah's has begun construction on a new facility but no noise heard.

Was this review helpful? Yes
Blake J, Social Media Coordinator at Harrah's Metropolis Casino, responded to this review

Thank you for your kind words! We are glad you enjoyed both of your stays and you found the staff to be helpful. We look forward to welcoming you back on your next trip! More

Havana, Illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We've stayed at much larger and fancier casinos, and their hotels weren't nearly this nice. The room was large, clean, comfortable and well accomodating; with a couch, desk area, and a large flat screen and refrigerator tucked into a large cabinet with clothes storage. Sorry, no hi-def TV; just stretched pictures to fill the screen. The bed was comfortable and... More

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Clifford, MI
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We visited for two nights while diving in nearby Vienna, IL. I booked the room for an exceptionally reasonable rate and the room exceeded expectations. I have definitely paid more for a lesser room in the past. We are not gamblers, so I cannot comment on the casino. I can tell you that we thoroughly enjoyed the hotel and found... More

Was this review helpful? Yes
Blake J, Social Media Coordinator at Harrah's Metropolis Casino, responded to this review

Thank you for taking the time to review us. We are thrilled to hear that we exceeded your expectations, and look forward to welcoming you back in the future! More

Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed in hotel which was nice but had booked nonsmoking room and when we got there was given smoking room, staff saying first come first served and not guaranteed. Otherwise nice room but casino small and due to being on the river, very smelly

Was this review helpful? Yes
Blake J, Social Media Coordinator at Harrah's Metropolis Casino, responded to this review

Thank you for taking the time to review our property. We are sorry to hear that you did not receive the non-smoking room you requested. We will forward this information to the Hotel and see how we can resolve this for the future. Due to the constant changes in river level, the smell of the river is sometimes noticeable. You... More

Contributor
18 reviews 18 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were able to go a good deal on the room and were very pleasantly surprised by the nice room and semi luxurious feel! We wanted a room by the river but didn't get it the first time but were able to the second time. It is a nice, comfortable and a safe place to stay for the money we... More

Was this review helpful? Yes
Blake J, Social Media Coordinator at Harrah's Metropolis Casino, responded to this review

Hello and thank you for your feedback! We are thrilled to hear that you enjoyed your stay and were able to get the river view the second time around. We will let the Hotel and Housekeeping know of the dusting issue, which most certainly should not be overlooked. We look forward to welcoming you back in the future! More

1 review
3 of 5 stars Reviewed 4 weeks ago

we stayed overnight on our honeymoon on our way to the smokeys when we first got here I asked if they had a nice suite or honeymoon suite he looked at me and said snobbish no ! well ended up getting a jr suite wich was great we were impressed the only downfalls were it was hot so turned ac... More

Was this review helpful? Yes
Blake J, Social Media Coordinator at Harrah's Metropolis Casino, responded to this review

Congratulations, and thank you for letting us be a part of your honeymoon! We will forward your comments regarding the attitude of the person you talked to, as well as the issue with the air conditioner to Hotel Management. Our customer service standards are very high, and for you to feel the way you did is unacceptable. We are glad... More

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Additional Information about Harrah's Metropolis Casino

Address: 100 East Front St., Metropolis, IL 62960
Location: United States > Illinois > Metropolis
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Harrah's Metropolis Casino 3.5*
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Also Known As:
Harrah`s Metropolis Hotel Metropolis
Harrahs Metropolis Hotel
Harrahs Hotel Metropolis

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Amenities

Business Center with Internet Access Casino and Gambling Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Class
Number of rooms
258

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