We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Harrah's Metropolis Casino

3.5 of 5 100 East Front St., Metropolis, IL 62960
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence 2014
GreenLeadersBronze level
Harrah's Metropolis Casino
Professional photos View all
Browse nearby
Harrah's Metropolis Casino
Harrah's Metropolis Casino
Harrah's Metropolis Casino
Write a Review

199 reviews from our community

Traveler rating
    79
    71
    23
    8
    18
See reviews for
41
91
17
16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (199)
  • Mar-May only
    (40)
  • Jun-Aug only
    (69)
  • Sep-Nov only
    (56)
  • Dec-Feb only
    (34)
All months
Greenfield, WI
Contributor
12 reviews 12 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

We stopped over en route to Florida looking for a more "full service" hotel vs. the typical highway hotels (Holiday Inn Express etc) We were pretty disappointed in the location- Metropolis has seen better days (roughly 50 years ago) but the hotel itself was pretty nice. We upgraded to the Metropolis Suite (addtl $200 for the night!) which was MUCH... More 

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 2 days ago NEW

We were very pleased. The room was clean and the bed was very comfy. The staff was very friendly/nice and when asked they explained how we could make the most of our stay and using our rewards card. We intended on staying 1 night and heading to Tunica. However, we were having a great time playing the slots which kept... More 

Was this review helpful? Yes
Morgantown, Kentucky
Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed 5 days ago NEW

The changes are very nice. Bad thing was the casino did not open until 9:00am and the buffet opened at 7:00am. So we and a few more had to walk in the rain from the hotel to the resturant to eat. Also would like to see some more tings down by the buffet. They are left out down there. LOL... More 

Was this review helpful? Yes
Blake J, Social Media Coordinator at Harrah's Metropolis Casino, responded to this review

Hello and thank you for your review. We apologize for the inconvenience you experienced going to the buffet. We realize that it can be a problem during bad weather. For future reference, bell services will give you a ride from the hotel to the other entrance if you request it. We are happy to hear that you enjoyed the view... More 

Abingdon, Virginia
Contributor
17 reviews 17 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Pros: nice spacious clean room Comfortable bed. Poker room good pleasant dealers regular players friendly and courteous. Cons: service is not good. We booked through Expedia and were told they could not give us a receipt. We regularly book through third parties never had a problem getting a receipt before. One of the reasons we booked through a third party... More 

Was this review helpful? Yes
Blake J, Social Media Coordinator at Harrah's Metropolis Casino, responded to this review

Thank you very much for taking the time to leave us feedback regarding your recent stay. We are glad to hear that you did enjoy your room and had a good experience at the poker tables. We apologize for the problems you encountered with Total Rewards. This does not reflect the level of service that we expect from our property... More 

Gurnee, Illinois
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a new casino, not on the boat anymore.It is well laid out and the machines were pretty good for the payback.The miusic was very loud at the new bar and could hardly talk to the bartender.Need to figure out something better for the bar crowd there.Rooms were very comfortable and it is nice that they are now closer... More 

Was this review helpful? Yes
Blake J, Social Media Coordinator at Harrah's Metropolis Casino, responded to this review

We would like to thank you for your feedback. We are pleased to hear you enjoyed the layout of the new casino floor. We understand that when a band is playing it can be a little loud in the bar area. We will address the issue moving forward. We apologize for your experience at the buffet. That is not the... More 

Illinois
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 weeks ago

I like the changes Harrah's made. The restaurant, Bridges, was a nice atmosphere and staff was friendly. Decor and detail was fabulous. The host that seats you was very friendly and nice. I must say, he is a "people person" & quite a comedian! Food was good, but a bit slow. After dining, we went to the casino to listen... More 

Was this review helpful? Yes
Blake J, Social Media Coordinator at Harrah's Metropolis Casino, responded to this review

Hello and thank you very much for your feedback. We are glad you enjoyed your visit to our new facility and enjoyed your food at Bridges. We apologize for the slower than normal kitchen. With the heavy volume of opening weekend, we did our best to keep up, and we thank you very much for your patience. We are pleased... More 

Atlanta, Georgia
Contributor
19 reviews 19 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Just renovated and moved the Casino from the boat to be much closer to the hotel - which is nice. Carpeting in room was stained (I'm always concerned I will be blamed for it). Live band was featured over the weekend, but the sound system was cranked up way too loud. When I complained to the front desk, they even... More 

Was this review helpful? Yes
Blake J, Social Media Coordinator at Harrah's Metropolis Casino, responded to this review

Thank you for your feedback regarding your recent visit to our new facility. We apologize for the carpeting in your room and have reported it to hotel management. We understand that you would not want to be blamed for it, nor is that the condition of room we want to offer. We are sorry to hear that we missed the... More 

Nashville, Tennessee
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I published a much less than favorable review of this property after having a credit card secured reservation not be honored upon arrival. Since then, my fiancee and I have been back twice and have been very pleased. On our first visit back since the above incident, we were given a complimentary room and dinners for us both. I feel... More 

Was this review helpful? Yes 2
Blake J, Social Media Coordinator at Harrah's Metropolis Casino, responded to this review

Hello and thank you for taking the time to leave us your feedback. We are pleased to hear that we were able to resolve your previous issue and you chose to give us another chance. We are very excited about the opening of our new casino, so it is nice to hear that others are enjoying the spaciousness and new... More 

Tennessee
Top Contributor
156 reviews 156 reviews
26 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 3 weeks ago

A lot better than when on the boat. Really it has that new car smell. Poker still not a main feature by any means four tables, kind of in a separated space but not really, slot machines only a few feet away I was glad they weren't loud. Staff was friendly as they are at most Harrah's locations. Especially in... More 

Was this review helpful? Yes
Blake J, Social Media Coordinator at Harrah's Metropolis Casino, responded to this review

Thank you for your review of our hotel and casino. We are excited to hear that you were able to join us during our grand opening celebration, and that you enjoy the atmosphere of the new casino. We are sorry to hear about your problem trying to get food later in the evening. Our new restaurant, Bridges Dining Company, is... More 

Clarksville, Tennessee
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have been going to Metropolis since they first got a boat.. Players Casino, Merv Griffin owned it at the time. It was a GREAT PLACE. When Harrah's bought it, we still enjoyed going up there, of course it changed quite a bit after they bought it. The slots did get tighter, but still my wife and myself had better... More 

Was this review helpful? Yes 1
Blake J, Social Media Coordinator at Harrah's Metropolis Casino, responded to this review

Thank you very much for your kind words. We are happy that you decided to give us another try and enjoyed our new casino. We are also pleased to hear that you receive great customer service when you visit. We look forward to welcoming you on your next visit! More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Harrah's Metropolis Casino? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Harrah's Metropolis Casino

Address: 100 East Front St., Metropolis, IL 62960
Location: United States > Illinois > Metropolis
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Harrah's Metropolis Casino 3.5*
Number of rooms: 258
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, BookIt.com, Travelocity, DerbySoft Ltd Shanghai HQ, TripOnline SA, Odigeo and Tingo so you can book your Harrah's Metropolis Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Harrah`s Metropolis Hotel Metropolis
Harrahs Metropolis Hotel
Harrahs Hotel Metropolis

52 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (39)
Viewed
Room/suite (21)
Viewed
View from room (4)
Viewed
Bathroom (1)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Dining (5)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (3)
Viewed
Bathroom (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay