Just stayed here over the weekend. The elevator was broken, the windows had leaks, the heat set off my smoke alarm and the pool was cold. They ran out of towels at the pool (they had about 20 there) and the front desk told me it would be 2 hours because he had to go wash them! And he was... more

from the time i got there things had been wrong. The pool area was filthy. I had to tell the Manager, she gave me a run around. Her unprofessionalism reflects the whole staff. The Hostess, never had yogurt available, made some excuse that the truck hs not come in I ask her for three days she always said they have... more

I had stopped in Mattoon on my way north since they have the best gas prices in all of Illinois. I saw a small group of hotels and places to eat and kept it in mind for my return trip. I decided to stay here on my return trip since they allow dogs ($10 per dog per night) and it... more

This hotel has gone down hill, the pool was cold , and the area around the pool was dirty, hair, dead bugs and dirt . the coffee pot in the room was full of white specks. The breakfast was o.k. had alot more items last year. To get service for your room took awhile. Last year they were much better... more

I stayed in Charleston the last time I went to EIU and was VERY disappointed, so I thought I would try Mattoon this time. I felt I got a better hotel for the same money. It's only about 8 miles further down the road, so location is not a problem at all. In fact, this one is just off the... more

Had NO complaints about anything in this motel. Great service, clean room, fantastic personel, and a real bargain for the price. Will stop again when in the area and passing through. more

I thoroughly enjoyed my stay at this hotel (4 nights). Staff was incredibly incredibly friendly and accommodating! I ended up getting sick during my stay and the staff was extremely helpful and thoughtful. I was greeted with a friendly hello or greeting each time I walked in. Breakfast was great. Lots of choices and very fresh foods were laid out.... more

Hotel was extremely clean, staff was professional, pool was spotless and was an indoor pool. Excellent price around $65 and breakfast included the usual continental breakfast with cereals, bagels, donuts, boiled eggs, etc. Staff was very friendly and helpful. Highly recommend. If this was a $100 per night hotel I would give it an above average rating, but for around... more

We stayed at the Fairfield, Mattoon while on a trip to a local attraction and found that it was exactly what we expected. The room was large and very clean, although it did smell of smoke. The pool area was nice, but small and somewhat crowded. The hot tub was enjoyable. The only things keeping this hotel from a five... more