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Hampton Inn Mattoon

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1416 Broadway Ave. East, Mattoon, IL 61938
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1 room 1 adult
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Hampton Inn Mattoon
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231 Reviews from our TripAdvisor Community

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Joliet, Illinois
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 28, 2015

We have family in the Mattoon area and the Hampton Inn in Mattoon is convenient for us. It is right off the interstate (exit 190) and you can see the off-ramp if you have one of the back hotel rooms (which we did -- room 323). Our room was clean and the staff is friendly. We did have a mix-up... More 

Helpful?
Thank pdmills
rockford, United States
1 review
4 of 5 stars Reviewed December 20, 2015

The Hotel is just as I expect from a Hampton Inn and will be staying there again. The the staff that I interacted with were very helpful and nice to talk to. I have stayed at this location several times and have always been placed on the top floor away from the elevator as asked. There have been no mechanical... More 

Review collected in partnership with Hampton

Helpful?
Thank Stephen C
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for your review and your loyalty to this hotel. I'm happy to hear you have had great interactions with the staff. We try hard to make sure all of our guests have a great stay. I hope to see you again in the future. More 

Marietta, Georgia, United States
2 reviews
5 of 5 stars Reviewed November 28, 2015

Quiet, not too big, clean and good price. Right off the highway and east to get to. Close to good restaurants, I would recommend the Alamo just a 1/2 mile down the road. Has a swimming pool and good breakfast area too.

Review collected in partnership with Hampton

Helpful?
Thank Pat P
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for your review of the Hampton Inn. I'm glad you found us very convenient. We are just right off the interstate and easy to find. I'm glad you enjoyed your stay with us. Please come visit us again. More 

Hartford, Wisconsin
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 18, 2015

Our stay was definitely made greater by the wonderful breakfast and the lady who took care of the breakfast area. The hotel was clean and quiet and we look forward to staying there again in the future.

Review collected in partnership with Hampton

Helpful?
1 Thank Barbara S
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

I'm so glad you enjoyed your stay with us. I will pass on to the breakfast attendant your kind words that she did a great job. We try hard to make sure all of our guests have a pleasant stay. I hope to see you again in the future. More 

Brownsburg, United States
1 review
5 of 5 stars Reviewed November 17, 2015

The staff were very friendly, the room was delightful, clean and crisp - the bathroom was very clean and all in all a very nice stay..Everything worked well and the breakfast was good. No complaints..

Review collected in partnership with Hampton

Helpful?
Thank B F
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for your great review. I'm glad to hear you enjoyed our breakfast and your stay. Please come visit us again if your travels bring you back this way. More 

Lake Villa, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 17, 2015

We have always been a very loyal Holiday Inn Express and Holiday Inn traveler. We just switched over to Hampton. What a great stay. This was the last night of our 2 week vacation. Could not have been better.

Review collected in partnership with Hampton

Helpful?
Thank Shirley H
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

So glad to hear you had a great stay with us. Hopefully Hamptons can be your new home away from home. Thank you for staying with us. More 

Tulsa, United States
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed November 17, 2015

Had 2 rooms at this hotel and when we checked in one of the rooms had a terrible sewer order in room 101 so we call the front desk and they came down and brought us some spray and told us he would get it taken care of the next day which was Friday. It never got fixed. None of... More 

Review collected in partnership with Hampton

Helpful?
Thank Carolyn H
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Dear Carolyn H I appreciate the review of your recent stay at our hotel. Maintenance did clean out all of the drains the next day. I am sorry this did not take care of the problem. I also apologize the outlet at your desk was not working. This is not the Hampton norm as our goal is Satisfaction Guaranteed. I... More 

Elgin, United States
1 review
5 of 5 stars Reviewed November 16, 2015

Everything is great and quaint with this property. Easily accessible off I-57. I thought my room was going to be noisy because it was located on the highway side, nope...my room was very quiet despite it facing the highway. I am staying again there!

Review collected in partnership with Hampton

Helpful?
Thank Melissa P
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

I'm so glad you found your stay enjoyable. I hope to see you again the next time you are in the area. More 

Plano, Texas
Level Contributor
259 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed November 13, 2015 via mobile

The staff is great. My room was clean but a little small. The bed was very comfortable. Great location right off the interstate. The free breakfast is good. No complaints from me but a lot of thank you to management and staff! I will alway stay here when in Mattoon. Thanks

Helpful?
Thank Joe B
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for your kind review. I'm glad everything was great with your stay. More 

Springfield, United States
1 review
5 of 5 stars Reviewed October 25, 2015

Great stay there. Excellent amenities. Continental breakfast was great as was the room and staff. I would definitely stay at this facility again whether it be for business or pleasure. The rooms were clean and stocked with everything that you might need on a business trip.

Review collected in partnership with Hampton

Helpful?
Thank Kevin C
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for your review of our hotel. We try hard to make sure our rooms are clean and our guests are satisfied. I hope you can stay with us again if your travels bring you back to the area. More 

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