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Hampton Inn Mattoon

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1416 Broadway Ave. East, Mattoon, IL 61938
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Hampton Inn Mattoon
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Hampton Inn Mattoon
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187 reviews from our community

Traveler rating
    108
    53
    15
    6
    5
See reviews for
70
34
18
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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East Moline, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

Front desk assistance exceeded expectations, we noticed the pool was cloudy, got into the room and it smelled musty, turned on a/c and it helped, there were hairs in the bathroom. The King Suite was not as large as we'd been in before but acceptable. Bed was great, only a couple pillows, requested more and they brought some up. Breakfast... More 

Review collected in partnership with Hampton

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duluth, mn, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

what can you say about a Hampton Inn? clean, well staffed, acceptably up to date, and breakfast. this inn is fairly new and, for us, well located. we are snowbirds migrating north for the summer and usually lay up in this region for the night. we often stay at Hilton properties and find Hamptons to be a good fit for... More 

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East Peoria, Illinois, USA
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This was a very clean and friendly hotel. The beds were comfortable and the location was good. Would stay here again. Diana in the breakfast area was very friendly. Kept the tables clean and everything well stocked. The location was not too far from Eastern Illinois University.

Review collected in partnership with Hampton

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Wisconsin
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 7, 2015

Made a quick overnight stop here on our way home. Kids loved the pool as it was not chilly like some other pools, but nice and warm (in a good way). We love Hampton Inn because of the breakfast, pillows, towels, bed, duvet, etc. All were just as expected - Thank you!

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GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for taking the time to write a review about your recent stay with us. Your comments are greatly appreciated. Our pool doesn't get much use due to business travelers during the week so it's nice when people get the opportunity to enjoy it. On behalf of the entire staff, thank you for staying and we hope you stay... More 

2 reviews
5 of 5 stars Reviewed April 2, 2015

When I want to feel safe and comfortable on a trip Hampton always comes through for me. Travelling with a child, I don't want to worry about safety. The staff is attentive to their assigned jobs and does so cheerfully. Kind staff from the breakfast lady to the front desk. This hotel is less expensive than those in the nearby... More 

Review collected in partnership with Hampton

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GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for writing a review about your experience at the Mattoon Hampton Inn. We are glad to see you enjoyed your stay with us. We understand the importance of safety while traveling and it's nice to know you feel safe when you stay at Hampton. I will be sure to pass your comments on to the staff. It's always... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 28, 2015

Spacious, clean and comfortable. The rooms were also very new and stylish. Absolutely loved the comfortable bed pillows! Our family needed 3 rooms for this trip and each room was equally lovely. Breakfast was also very good. Staff were very friendly and helpful. Wish we had had time to try the pool.

Review collected in partnership with Hampton

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GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

We appreciate you taking the time to write a review regarding your recent stay with us. We were delighted to hear that your entire family had a great experience. Our guest satisfaction is our #1 goal and I was happy to see we reached that during your stay. Thank you for staying with us and we hope you get another... More 

Attica, Indiana
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 26, 2015

Although Mattoon is rural, this hotel was quite nice. The room was a bit small with only one window but beds were comfy and it was clean. Cookies and coffee available 24/7 in lobby is a nice touch. Our breakfast was better than average with a large variety of choices: scrambled eggs, hard boiled eggs, sausage, oatmeal, make your own... More 

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GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for your kind review. I'm so glad to hear you had a great experience. We do have quite an expansive breakfast and I'm glad you left satisfied and full. More 

Merrill, Wisconsin
Top Contributor
87 reviews 87 reviews
37 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 24, 2015

Our arrival was near midnight after making a reservation via car phone. The lobby was impressive and the check-in personnel was friendly. Our room was on the second floor and the decor was rather "dated," especially the two chairs, dresser and wardrobe, otherwise, it was clean. The bathroom was small, yet, the vanity and toilet appeared to have been updated.... More 

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GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for your review. I'm happy you found our staff friendly and the hotel inviting. I'm glad you enjoyed the hot breakfast so much. We do offer a large variety of breakfast items. We also offer yogurt every day in our counter refrigerator. I'm not sure what you meant by our tubs having painted walls and not the usual... More 

Lodi, WI
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 20, 2015 via mobile

Holly is great! Very friendly and helpful. My husband and I created our own "Happy Hour". We fixed a drink and a few cheese slices and sat in the lounge area for an half hour or so. Holly was busy back and forth with her duties. I said I assumed many guests didn't hang out there. She said they didn't,... More 

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GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for writing a review about your recent stay with us. We are delighted to hear you enjoyed your stay. We are always happy to hear we are as accommodating as possible. I will pass your comments onto Holly. We already know she does a wonderful job so we love hearing that guests have noticed her willingness to greet... More 

Top Contributor
379 reviews 379 reviews
116 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed March 19, 2015

Holly promptly greeting me as you walk in, not just the standard welcome to Hampton stuff, she sets the tone for the stay. You will find a very clean well maintained property with nice decor. Comfortable, friendly, clean and quite... What else can you ask for. All types restaurants and big box shopping also at this exit.

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GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for taking the time to write a review about your experience at the Mattoon Hampton Inn. We are happy to hear that you enjoyed your stay. Thank you for the wonderful comment on Holly. She is a huge asset to our property and I'm glad to see that our guests have noticed. I've already passed your comments along... More 

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