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All 8 Mattoon hotels

Hampton Inn Mattoon

2.5 of 5 Hotel   |   1416 Broadway Ave. East, Mattoon, IL 61938
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88%
Ranked #3 of 8 hotels in Mattoon
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
hothou Houston
  • Overview
  • Reviews (150)
  • Photos (39)
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150 people have reviewed this hotel

Traveler rating
    87
    44
    11
    3
    5
See reviews for
53
25
17
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Houston
2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

I am a picky hotel person! I want to sleep somewhere clean and comfortable, and that's exactly what we got here. The candle ambiance in the lobby was very welcoming especially after our 14 hour drive from Houston. The public areas, hallways, our room, bathroom, etc were impeccably clean. The bed was very comfortable as well. Breakfast was fresh and... More

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Peoria, Illinois
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We only stayed one night at this Hampton. Did not use the pool, but it looked nice. Room felt clean with comfy beds. Two queen beds, but no frig or microwave. Bathroom light was on the outside of room and no exhaust fan, but clean and fresh feeling. We had a room on the first floor at end of the... More

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GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

We appreciate you taking the time to write a review about our property. We are glad you were satisfied with the cleanliness of our hotel. We realize it can be an inconvenience to not have fridges in every room. We do have some rooms that have fridges in microwaves in them. We also have extra fridges that are available on... More

Milwaukee, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Hotel Stay was quite and peaceful. Bed was very soft. I got there late after a long day of driving, and got there late, but my room was waiting for us. My family had a good night sleep and enjoyed the breakfast and was on our way. Would like to stay there again, nice break after a long road trip.

Review collected in partnership with Hampton

Was this review helpful? Yes
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for taking the time to write a review of our property. We appreciate your feedback as it allows us to see how we are doing from our guest's perspective. I'm glad to hear you enjoyed your stay with us. We appreciate your business and hope to see you again the next time you are in the area. Kim... More

Springfield, Illinois
2 reviews
4 of 5 stars Reviewed July 15, 2014

Very nice hotel with mostly updated rooms. The air conditioner was an older model that apparently needs to either be replaced or repaired. It didn't cool appropriately during my stay. The breakfast was subpar as there was not enough food prepared for the amount of guests in the breakfast area.

Review collected in partnership with Hampton

Was this review helpful? Yes
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

We appreciate you taking the time to write a review of our property. Our goal here at the Mattoon Hampton Inn is to ensure every guest has an exceptional experience while in Mattoon. We deeply regret that the issues negatively impacted your stay. We apologize for the inconvenience and hope you give us another chance to deliver a great experience.... More

Philo, United States
2 reviews
5 of 5 stars Reviewed July 3, 2014

All staff went out of their way to make sure our stay was what we expected. We choose it for the indoor pool for a 9 year olds birthday with two friends. This was by far the best staff in hospitality that I have ever meet.

Review collected in partnership with Hampton

Was this review helpful? Yes
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for your review of our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again... More

Northfield, Ohio
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 30, 2014

We try to stay at Hampton Inns since they are fairly consistent. The front desk clerk wasn't very knowledgeable about what was available to eat in the area. The room was clean and the facility clean too. The breakfast not as good as other Hampton Inns. I would still stay here again

Was this review helpful? Yes
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we... More

Huntsville, AL, United States
1 review
2 of 5 stars Reviewed June 29, 2014

No fan in bathroom to expel steam from shower. Air conditioner did work but took a long time to cool the room down. The room with two queen beds, desk, and arm chair was very crowded. The bathroom had no counter space. Assumed Hampton Inn had updated their rooms from years ago. I had not stayed in Hampton Inns for... More

Review collected in partnership with Hampton

Was this review helpful? Yes
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We’re very sorry that your room didn’t live up to your expectations and we apologize for all the inconvenience you experienced. We will take your comments under consideration as we continually work to improve our guest experience. We do hope the next time... More

Saint Pete Beach, Florida
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 28, 2014 via mobile

I was traveling back to Florida after attending a wedding in Wisconsin I needed a place to stay and pulled off the interstate and found this Hampton, the girl at the desk was very friendly, a great help, very accommodating she represented not just this hotel but the Hampton brand very well I stayed June 28th 2014 because of her... More

Was this review helpful? Yes
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for writing a review regarding your recent stay with us. We always appreciate hearing from our guests. We are so happy you enjoyed your stay with us. Our guest's satisfaction is our number one goal and I'm glad we exceeded your expectations. Thank you for choosing the Mattoon Hampton Inn and we hope you get another opportunity to... More

O'Fallon, Illinois
Top Contributor
78 reviews 78 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed June 23, 2014

Although this Hampton Inn has been a Mattoon fixture for some years, it continues to maintain a fresh feel through its ongoing improvements and a dedicated staff. Although we visit only once a year, we are always impressed by the friendliness and dedication of all of the employees from the manager and receptionists to the housekeepers and maintenance crew. The... More

Was this review helpful? Yes
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

We appreciate you taking the time to write a review of our property. I'm glad we are able to deliver excellent customer service when you come to stay with us. I will be sure to pass your comments to the staff. It's always nice to know their hard work is noticed. On behalf of the entire staff at the Mattoon... More

Carol Stream, United States
1 review
4 of 5 stars Reviewed June 18, 2014

I would usually choose a higher end hotel, however, no options for a luxury hotel in Mattoon. I was surprisingly pleased. Very clean and bed was comfortable. Decent breakfast, and staff was very pleasant.

Review collected in partnership with Hampton

Was this review helpful? Yes
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for taking the time to write a review of our property. Your feedback helps us make your future stays even more enjoyable. I am so glad to see that you enjoyed your stay with us as much as we enjoyed having you. Thank you for choosing the Hampton Inn-Mattoon. We are so glad that we can be your... More

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Additional Information about Hampton Inn Mattoon

Address: 1416 Broadway Ave. East, Mattoon, IL 61938
Phone Number:
Location: United States > Illinois > Mattoon
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Mattoon 2.5*
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Also Known As:
Hampton Inn Mattoon Hotel Mattoon
Mattoon Hampton Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#1 Family Hotel in Mattoon #1 Romantic Hotel in Mattoon #2 Business Hotel in Mattoon
Hotel Class
Official Description (provided by the hotel)
Discover the Hampton Inn Mattoon, IL hotel, located just 2 miles from downtown and close to many restaurants and shopping, including the Tanger Outlet Center. Hotel guests can take advantage of the many value added amenities offered by Hampton Inn. Start your day with our free hot breakfast buffet daily, and enjoy free WiFi in every room and throughout the hotel. Relax and unwind in our clean and fresh Hampton beds, or stay productive with our handy lap desk. Keep your fitness routine in our fitness center, or take a leisure dip in our pool. We look forward to having you! ... more   less 
Number of rooms
60

Questions & Answers

Questions? Get answers from Hampton Inn Mattoon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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