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Hampton Inn Mattoon

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1416 Broadway Ave. East, Mattoon, IL 61938
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Hampton Inn Mattoon
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Hampton Inn Mattoon
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197 Reviews from our TripAdvisor Community

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Traveler rating
    113
    57
    16
    6
    5
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75
37
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48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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  • German first
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    (197)
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    (52)
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    (59)
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    (42)
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    (44)
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Carterville, United States
1 review
3 of 5 stars Reviewed 1 week ago

Great location for the softball tournament. Pool area was nice, rooms were decent, but the noise level wasn't so great. Beds were alright, but woke up hurting the next day. Breakfast wasn't bad, but small area with too many people.

Review collected in partnership with Hampton

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Westmont, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Our family stayed here twice within 4 days. The first was a random choice, the second because we were so impressed. Cheaper options were available from many chains, all basically next door to each other. The staff was friendly and the hotel was immaculate, even the hallways and elevators. Internet was good and breakfast was more than adequate with more... More 

Review collected in partnership with Hampton

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antioch, CA
Level Contributor
54 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for3 nites. Staff was very helpful, hotel clean and comfy. Breakfast was so-so. Typical complimentary fare. Pool was indoors and clean. Wifi was horrible. Needed to go down to common breakfast area to get best connection.

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Laguna Beach, California
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were on the ground floor in a lovely King room. I liked that I got to choose my room before check-in. Then I was worried it would be too noisy because it is right next to the freeway. Not to worry! Very quiet and comfortable guest room. Amenities such as Internet worked perfectly. The staff was friendly and so... More 

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Mission, Kansas
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

The hotel itself is very clean the employees were friendly. The pool (indoor) looked well maintained. The fitness room was well maintained with plenty of equipment to use. The breakfast (from 6-10) was plentiful.The area was kept stocked and clean. My two ughs...the bed wasn't too comfy and the AC unit made a lot of noise. Otherwise, I do recommend... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Used this hotel when visiting Eastern Illinois University with my son. Great hotel for a night or two and very close to campus. Nothing too fancy but rooms were clean and comfortable. Pool was average - not a place I would stay for an extended trip, but great for the night we were there.

Review collected in partnership with Hampton

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GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for writing a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 24, 2015

Great weekend getaway with the wife, didn't know to many places to eat around but the worker Holly was very knoledgable and recommended great places to eat! I would definitely return when I get another weekend away from the kids!

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GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for taking the time to write a review about your recent experience at the Mattoon Hampton Inn. We're glad you were able to have a nice weekend away from the kids. I've already passed along your comments to Holly. She is definitely an asset to our property. Thank you for staying with us and we hope to see... More 

Triangle, Virginia
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed June 17, 2015

We stayed at the Hampton Inn in Mattoon over the past weekend and it was a very pleasant stay. We were in at area visiting family. The hotel was conveniently located and was clean and bright. The front desk personnel were very friendly and efficient. The free breakfast was good and plentiful. The rooms were very quiet and clean. I... More 

Was this review helpful? Yes 1
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

We appreciate you taking the time to write a review about your recent stay with us. We're glad you had a nice stay and a chance to visit with your family. We take pride in our hotel as we strive to ensure every guests as an excellent experience. We look forward to having the opportunity to serve you on your... More 

Marshalltown
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 15, 2015

Our stay was second to none. We are always happy with Hampton Inns and will go out of our way to find them. However, this stay I left 3 articles of clothing in our room when we left, not realizing that I had done so until I got home and unpacked. I immediately called this hotel and arranged to send... More 

Was this review helpful? Yes 1
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for writing a review about your experience at the Mattoon Hampton Inn. Our guests' satisfaction is our number one goal and I'm happy to see that we exceeded your expectations. Thank you again for staying with us and we hope you get another opportunity to stay with us. Kim Fanelli General Manager Hampton Inn - Mattoon More 

East Moline, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 19, 2015

Front desk assistance exceeded expectations, we noticed the pool was cloudy, got into the room and it smelled musty, turned on a/c and it helped, there were hairs in the bathroom. The King Suite was not as large as we'd been in before but acceptable. Bed was great, only a couple pillows, requested more and they brought some up. Breakfast... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for writing a review about your experience at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I... More 

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