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Hampton Inn Mattoon

2.5 of 5 1416 Broadway Ave. East, Mattoon, IL 61938
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Certificate of Excellence 2014
Hampton Inn Mattoon
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Hampton Inn Mattoon
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177 reviews from our community

Traveler rating
    102
    50
    14
    6
    5
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65
31
18
47
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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indiana
Reviewer
5 reviews 5 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars NEW via mobile

no hot water but very gracious and had it fixed by 8 PM. Apologize for the inconvenience. No big deal there, the morning was weird. I walked in and out to my car 2 times for luggage into start the car and not once did the gal behind the counter even acknowledge me. This was on the morning of March... More 

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Illinois
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed yesterday NEW

My son and I was visiting EIU and decided to stay at this hotel since I am a Hilton reward member. Although the hotel seem to have had recent updates in the lobby and eating area I felt the rooms lacked what I've come to expect from Hilton. The room felt dark to me and the sofa and lounge chair... More 

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South Bend, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We had a short one night visit but the rooms were clean and comfortable and the staff was very friendly! We did not have breakfast, but the lobby looked like it was just renovated. Very convenient location.

Review collected in partnership with Hampton

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orland park, il.
Top Contributor
62 reviews 62 reviews
20 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were traveling back to Chicago area in what turned out to be the Superbowl Blizzard. I57 closed so we looked for hotel for night. Nice stay at reasonable price. It had a very comfortable king bed. We relaxed in the pool while we waited to go to dinner.

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GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for your recent stay at our hotel even if it was due to a winter storm. Luckily, we did not receive as much of the bad weather as anticipated. We love hearing feedback as it allows us to see how we are doing from the perspective of our guests. We are happy you enjoyed your stay as much... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

Everything was great/ The room was very clean and comfortable. The free breakfast offered lots of options and the staff made sure the area was clean and plenty of food. Although I didn't use the pool it looked very clean and inviting.

Review collected in partnership with Hampton

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GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

We appreciate you taking the time to write a review about your experience at the Mattoon Hampton Inn. We love hearing from our satisfied guests. We are glad you were satisfied with the cleanliness of the hotel. The staff works very hard to ensure the property looks great. I'm glad to see our hard work has been noticed. Thank you... More 

Carlyle,IL
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 13, 2015

Our stay was unremarkable. The room and service were just as they should have been. The breakfast was better than most, the room was clean and comfortable, the digital check-in went well(my first experience with this),the staff seemed nice also ,but we had very little contact with them since the check-in was mostly done on-line.

Review collected in partnership with Hampton

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GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for taking the time to write a review about your recent stay with us. Your feedback helps us make your future stays even more enjoyable. I am so glad to see that you enjoyed your stay with us as much as we enjoyed having you. Thank you for choosing the Mattoon Hampton Inn. We hope you get a... More 

Oklahoma City, United States
1 review
5 of 5 stars Reviewed December 30, 2014

This Hampton Inn is of high standards. The staff is awesome from counter clerk, breakfast hostess to housekeeping. No cons in my book, all pros. If not able to be in own home, this is where to stay. Thumbs up to this Hampton Inn!

Review collected in partnership with Hampton

Was this review helpful? Yes
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

We appreciate you taking the time to write your review of our property. Your comments encompass what our hotel is all about: providing excellent customer service so our guests can enjoy their stay. We love when guests tell us it was like being at home. I will be sure to pass your wonderful comments to the staff so they can... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 29, 2014

We stayed at this hotel during Christmas 2014 for my son's wedding. The staff was very friendly and welcoming. All of our requested were met immediately. The breakfast attendant brightened our mornings with her cheerful personality. My son had reservations for his wedding night at another local hotel. However, after experiencing the fantastic hospitality given to us for the four... More 

Was this review helpful? Yes 1
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for taking the time to write a review of our hotel. We are glad that you chose to stay with us for your son's wedding. We love hearing that we have delivered exceptional service to make your stay comfortable. It's always nice to hear that our hard work has been noticed. Thank you for staying with us and... More 

Charlotte, United States
2 reviews
5 of 5 stars Reviewed December 29, 2014

Great little spot to rest your head off of I-57. Would recommend to any one who needs a clean, comfy, affordable and friendly place to stay. Free breakfast, indoor pool, and close to restaurants and shops; what more could anyone want?

Review collected in partnership with Hampton

Was this review helpful? Yes
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for taking the time to write a review about your experience with us. We are happy to hear you enjoyed your stay at the Mattoon Hampton Inn. Thank you for your wonderful comments. I will be forwarding this review along to the rest of our staff. We hope you will come back and see us again soon! Kim... More 

Houston, Texas
Top Contributor
137 reviews 137 reviews
26 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 19, 2014

I stayed here for 3 nights. The room was clean, a little small, but clean, the staff was very friendly, helpful , greeted you every time you walked, out or just walking down the hall. Standard breakfast for a Hampton Inn. Thanks for making my stay a great one.

Was this review helpful? Yes
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for writing a review regarding your recent stay with us. Your business is very important to us and we value your feedback. I'm glad to see you had a great experience during your stay. On behalf of the entire team here at the Mattoon Hampton Inn, thank you for staying with us. We hope to see you the... More 

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Additional Information about Hampton Inn Mattoon

Address: 1416 Broadway Ave. East, Mattoon, IL 61938
Phone Number:
Location: United States > Illinois > Mattoon
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Mattoon 2.5*
Number of rooms: 60
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Also Known As:
Hampton Inn Mattoon Hotel Mattoon
Mattoon Hampton Inn
Hotel Style:
#2 Family Hotel in Mattoon
#2 Business Hotel in Mattoon

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