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Hampton Inn Mattoon

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1416 Broadway Ave. East, Mattoon, IL 61938
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Hampton Inn Mattoon
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Hampton Inn Mattoon
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180 reviews from our community

Traveler rating
    103
    52
    14
    6
    5
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65
33
18
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Merrill, Wisconsin
Top Contributor
61 reviews 61 reviews
30 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Our arrival was near midnight after making a reservation via car phone. The lobby was impressive and the check-in personnel was friendly. Our room was on the second floor and the decor was rather "dated," especially the two chairs, dresser and wardrobe, otherwise, it was clean. The bathroom was small, yet, the vanity and toilet appeared to have been updated.... More 

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Lodi, WI
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

Holly is great! Very friendly and helpful. My husband and I created our own "Happy Hour". We fixed a drink and a few cheese slices and sat in the lounge area for an half hour or so. Holly was busy back and forth with her duties. I said I assumed many guests didn't hang out there. She said they didn't,... More 

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Top Contributor
331 reviews 331 reviews
111 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Holly promptly greeting me as you walk in, not just the standard welcome to Hampton stuff, she sets the tone for the stay. You will find a very clean well maintained property with nice decor. Comfortable, friendly, clean and quite... What else can you ask for. All types restaurants and big box shopping also at this exit.

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indiana
Reviewer
5 reviews 5 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

no hot water but very gracious and had it fixed by 8 PM. Apologize for the inconvenience. No big deal there, the morning was weird. I walked in and out to my car 2 times for luggage into start the car and not once did the gal behind the counter even acknowledge me. This was on the morning of March... More 

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Illinois
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My son and I was visiting EIU and decided to stay at this hotel since I am a Hilton reward member. Although the hotel seem to have had recent updates in the lobby and eating area I felt the rooms lacked what I've come to expect from Hilton. The room felt dark to me and the sofa and lounge chair... More 

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South Bend, United States
1 review
4 of 5 stars Reviewed February 18, 2015

We had a short one night visit but the rooms were clean and comfortable and the staff was very friendly! We did not have breakfast, but the lobby looked like it was just renovated. Very convenient location.

Review collected in partnership with Hampton

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orland park, il.
Top Contributor
62 reviews 62 reviews
20 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed February 3, 2015

We were traveling back to Chicago area in what turned out to be the Superbowl Blizzard. I57 closed so we looked for hotel for night. Nice stay at reasonable price. It had a very comfortable king bed. We relaxed in the pool while we waited to go to dinner.

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GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for your recent stay at our hotel even if it was due to a winter storm. Luckily, we did not receive as much of the bad weather as anticipated. We love hearing feedback as it allows us to see how we are doing from the perspective of our guests. We are happy you enjoyed your stay as much... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 3, 2015

Everything was great/ The room was very clean and comfortable. The free breakfast offered lots of options and the staff made sure the area was clean and plenty of food. Although I didn't use the pool it looked very clean and inviting.

Review collected in partnership with Hampton

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GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

We appreciate you taking the time to write a review about your experience at the Mattoon Hampton Inn. We love hearing from our satisfied guests. We are glad you were satisfied with the cleanliness of the hotel. The staff works very hard to ensure the property looks great. I'm glad to see our hard work has been noticed. Thank you... More 

Carlyle,IL
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 13, 2015

Our stay was unremarkable. The room and service were just as they should have been. The breakfast was better than most, the room was clean and comfortable, the digital check-in went well(my first experience with this),the staff seemed nice also ,but we had very little contact with them since the check-in was mostly done on-line.

Review collected in partnership with Hampton

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GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for taking the time to write a review about your recent stay with us. Your feedback helps us make your future stays even more enjoyable. I am so glad to see that you enjoyed your stay with us as much as we enjoyed having you. Thank you for choosing the Mattoon Hampton Inn. We hope you get a... More 

Oklahoma City, United States
1 review
5 of 5 stars Reviewed December 30, 2014

This Hampton Inn is of high standards. The staff is awesome from counter clerk, breakfast hostess to housekeeping. No cons in my book, all pros. If not able to be in own home, this is where to stay. Thumbs up to this Hampton Inn!

Review collected in partnership with Hampton

Was this review helpful? Yes
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

We appreciate you taking the time to write your review of our property. Your comments encompass what our hotel is all about: providing excellent customer service so our guests can enjoy their stay. We love when guests tell us it was like being at home. I will be sure to pass your wonderful comments to the staff so they can... More 

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