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Hampton Inn Mattoon

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1416 Broadway Ave. East, Mattoon, IL 61938
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Hampton Inn Mattoon
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Hampton Inn Mattoon
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184 reviews from our community

Traveler rating
    106
    53
    14
    6
    5
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68
33
18
48
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Wisconsin
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Made a quick overnight stop here on our way home. Kids loved the pool as it was not chilly like some other pools, but nice and warm (in a good way). We love Hampton Inn because of the breakfast, pillows, towels, bed, duvet, etc. All were just as expected - Thank you!

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GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for taking the time to write a review about your recent stay with us. Your comments are greatly appreciated. Our pool doesn't get much use due to business travelers during the week so it's nice when people get the opportunity to enjoy it. On behalf of the entire staff, thank you for staying and we hope you stay... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

When I want to feel safe and comfortable on a trip Hampton always comes through for me. Travelling with a child, I don't want to worry about safety. The staff is attentive to their assigned jobs and does so cheerfully. Kind staff from the breakfast lady to the front desk. This hotel is less expensive than those in the nearby... More 

Review collected in partnership with Hampton

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GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for writing a review about your experience at the Mattoon Hampton Inn. We are glad to see you enjoyed your stay with us. We understand the importance of safety while traveling and it's nice to know you feel safe when you stay at Hampton. I will be sure to pass your comments on to the staff. It's always... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Spacious, clean and comfortable. The rooms were also very new and stylish. Absolutely loved the comfortable bed pillows! Our family needed 3 rooms for this trip and each room was equally lovely. Breakfast was also very good. Staff were very friendly and helpful. Wish we had had time to try the pool.

Review collected in partnership with Hampton

Was this review helpful? Yes
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

We appreciate you taking the time to write a review regarding your recent stay with us. We were delighted to hear that your entire family had a great experience. Our guest satisfaction is our #1 goal and I was happy to see we reached that during your stay. Thank you for staying with us and we hope you get another... More 

Attica, Indiana
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Although Mattoon is rural, this hotel was quite nice. The room was a bit small with only one window but beds were comfy and it was clean. Cookies and coffee available 24/7 in lobby is a nice touch. Our breakfast was better than average with a large variety of choices: scrambled eggs, hard boiled eggs, sausage, oatmeal, make your own... More 

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GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for your kind review. I'm so glad to hear you had a great experience. We do have quite an expansive breakfast and I'm glad you left satisfied and full. More 

Merrill, Wisconsin
Top Contributor
85 reviews 85 reviews
36 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our arrival was near midnight after making a reservation via car phone. The lobby was impressive and the check-in personnel was friendly. Our room was on the second floor and the decor was rather "dated," especially the two chairs, dresser and wardrobe, otherwise, it was clean. The bathroom was small, yet, the vanity and toilet appeared to have been updated.... More 

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GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for your review. I'm happy you found our staff friendly and the hotel inviting. I'm glad you enjoyed the hot breakfast so much. We do offer a large variety of breakfast items. We also offer yogurt every day in our counter refrigerator. I'm not sure what you meant by our tubs having painted walls and not the usual... More 

Lodi, WI
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 20, 2015 via mobile

Holly is great! Very friendly and helpful. My husband and I created our own "Happy Hour". We fixed a drink and a few cheese slices and sat in the lounge area for an half hour or so. Holly was busy back and forth with her duties. I said I assumed many guests didn't hang out there. She said they didn't,... More 

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GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for writing a review about your recent stay with us. We are delighted to hear you enjoyed your stay. We are always happy to hear we are as accommodating as possible. I will pass your comments onto Holly. We already know she does a wonderful job so we love hearing that guests have noticed her willingness to greet... More 

Top Contributor
353 reviews 353 reviews
113 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed March 19, 2015

Holly promptly greeting me as you walk in, not just the standard welcome to Hampton stuff, she sets the tone for the stay. You will find a very clean well maintained property with nice decor. Comfortable, friendly, clean and quite... What else can you ask for. All types restaurants and big box shopping also at this exit.

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GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for taking the time to write a review about your experience at the Mattoon Hampton Inn. We are happy to hear that you enjoyed your stay. Thank you for the wonderful comment on Holly. She is a huge asset to our property and I'm glad to see that our guests have noticed. I've already passed your comments along... More 

indiana
Reviewer
5 reviews 5 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 4, 2015 via mobile

no hot water but very gracious and had it fixed by 8 PM. Apologize for the inconvenience. No big deal there, the morning was weird. I walked in and out to my car 2 times for luggage into start the car and not once did the gal behind the counter even acknowledge me. This was on the morning of March... More 

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GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We’re very sorry that your experience at our property wasn’t up to our usual high standards and we apologize for the service you experienced. We will take your comments under consideration as we continually work to improve our guest experience. We do hope... More 

Illinois
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed March 4, 2015

My son and I was visiting EIU and decided to stay at this hotel since I am a Hilton reward member. Although the hotel seem to have had recent updates in the lobby and eating area I felt the rooms lacked what I've come to expect from Hilton. The room felt dark to me and the sofa and lounge chair... More 

Was this review helpful? Yes 1
South Bend, United States
1 review
4 of 5 stars Reviewed February 18, 2015

We had a short one night visit but the rooms were clean and comfortable and the staff was very friendly! We did not have breakfast, but the lobby looked like it was just renovated. Very convenient location.

Review collected in partnership with Hampton

Was this review helpful? Yes
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for taking the time to write a review regarding your recent stay with us. Your feedback is greatly appreciated. I was very pleased to hear you enjoyed your stay. It's always nice to know that our hard work is noticed. Thank you for staying with us and we hope you get another chance to stay with us, hopefully... More 

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