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Hampton Inn Mattoon

2.5 of 5
1416 Broadway Ave. East, Mattoon, IL 61938
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Hampton Inn Mattoon
Ranked #3 of 8 hotels in Mattoon
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74 reviews from our community

    Trip type
Traveler rating
    45
    19
    5
    0
    5
Date Rating
Chicago, Illinois
Top Contributor
74 reviews 74 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed May 20, 2013 NEW

I expected the usual pleasant Hampton Inn and was immediately surprised. The staff was nothing short of outstanding. From the front desk to the breakfast room attendant, we were made to feel not only welcome but they went out of their way to interact with the 3 year old we were traveling and he loved it. The rooms were spotless,... More

Was this review helpful? Yes
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review
May 21, 2013

Thank you so much for your review of our hotel. I was happy to read that the staff exceeded your expectations. We pride ourselves in making everyone, no matter what age, feel welcome at our hotel. I will be sure to pass your comments on to the staff so they can see what a great job they are doing. Thank... More

A TripAdvisor Member
4 of 5 stars Reviewed May 14, 2013

If you are looking for CLEAN & QUIET rooms with a friendly staff, I highly recommend the Hampton Inn, in Matoon Illinois, only a couple of miles from Eastern Illinois University, Charleston,Il. The Hampton is located very close to several eateries that offer steaks, seafood, BBQ, fast-food, whatever your preference. Shopping is close by, as well as, an AMC Movie... More

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Review collected in partnership with Hampton

GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review
May 21, 2013

Thank you very much for your review of our hotel. We are so happy to see you enjoyed your stay with us as much as we enjoyed having you as our guest. I will be sure to pass your comments on to the staff. It's nice for us to know that our hard work is noticed. Thank you for choosing... More

IOWA
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 8, 2013

This is in an area of a few hotels. Hotel is older but clean. I paid for the bigger room. It's nice. Not sure how the others are set up but convenient location right off I 57. Breakfast area is very updated and spacious. Looks like it was just renovated.

Was this review helpful? Yes
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review
May 10, 2013

Thank you for your review. We are so glad to see you enjoyed your stay with us. I'm glad you were able to see our newly renovated lobby. While the construction side is complete, there are still a few items we are waiting on to complete the project. We are excited for our guests to see the final results. Thank... More

Kissimmee, United States
1 review
5 of 5 stars Reviewed May 6, 2013

This Hampton hotel is excellent! Rooms are spacious and spotless. Beds are very comfortable! High speed internet really is high speed! Staff very friendly! Breakfast buffet is awesome! We've stayed here before and will continue to stay here when we visit the Mattoon area. Thanks Hampton and Hilton!

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Review collected in partnership with Hampton

GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review
May 15, 2013

Thank you so much for your review. We are so glad to hear you enjoyed your stay as much as we enjoyed having you here. I will be sure to let the staff see your wonderful comments so they can see the good work they are doing. Thank you again for staying with us and we look forward to your... More

Huntley, United States
1 review
5 of 5 stars Reviewed April 30, 2013

Had a nice stay, as always, at the Hampton Inn Mattoon. I'm down here for a journalism conference each year and make a point of staying at this hotel. Clean rooms, good breakfast, friendly staff, easy check in and check out, reasonable prices, just a nice place to stay. Highly recommended.

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Review collected in partnership with Hampton

GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review
May 2, 2013

Thank you so much for your review of the hotel. We appreciated your patience as we finished with the construction of our new lobby! I'm happy to hear you enjoy staying here every year and our great service doesn't change. Thank you for choosing the Mattoon Hampton Inn and we look forward to seeing you again next year! Kim Fanelli... More

Dallas, United States
1 review
1 of 5 stars Reviewed April 18, 2013

This hotel is in terrible condition. The breakfast is terrible and there is no place to sit and enjoy the morning. The lobby is nearly impassable and guests should never be allowed in the lobby. The noise on the lower floor is constant.

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Review collected in partnership with Hampton

GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review
April 22, 2013

Thank you for your review of your past stay at our hotel. I understand that you were inconvenienced by some of the construction you experienced while staying with us. As you could tell we are currently going through renovations of our lobby and I do regret if this caused you any inconveniences. Your comfort and safety is my number one... More

Russellville
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 18, 2013

We stayed one night and had no problems. The hotel staff was friendly, the room was clean, and we had no complaints. There are several restaurants (Wendy's, Cody's Roadhouse, Waffle House) adjacent to the hotel [you could walk, we drove]. Wi-fi in the room was fast. I noticed a minor problem with the shower in our room, and upon checking... More

Was this review helpful? Yes
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review
April 19, 2013

Thank you very much for your positive review. We're always glad to hear about anything our guests experience during their stays. I will be sure to pass your review on to the rest of the staff so they can see what a great job they are doing. We recently upgraded our Wi-fi so I'm glad to hear it's running smoothly.... More

Decatur, Illinois
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 12, 2013

Clean, well maintained hotel. Traveled with my nieces and got the spot next door to the pool which they loved. The hotel is conveniently located off the interstate with shopping and restaurants close by.

Was this review helpful? Yes 1
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review
April 19, 2013

Thank you so much for your review of our hotel. I'm glad you enjoyed your stay as much as we enjoyed having you. Happy to see your nieces had a great time in the pool. If there is anything you can think of that could make your stay more enjoyable, please let us know. Thank you for your visit and... More

Traverse City, Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 9, 2013

We stopped at the Mattoon Hampton Inn after a very long day on the road. Jo at the front desk was very nice about a special request. Beautiful room and my benchmark for a great ammenity,a bathroom nightlight was met, Great night on the gold standard Hampton Inn's bed. keep up the good work

Was this review helpful? Yes
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review
March 11, 2013

Thank you so much for your review of our hotel. I'm glad to see you enjoyed your stay with us as much as we enjoyed having you as our guest. I was happy to see that Jo was able to accommodate your request to ensure a pleasant stay. I will sure to pass this along to the rest of our... More

Rockton, Illinois, United States
1 review
3 of 5 stars Reviewed February 23, 2013

This hotel staff is vey pleasant and has always provided excellant service and care. We make many trips to the area as we have two children at Eastern Illinois University which makes the stay at this hotel quite convenient place to stay.

Was this review helpful? Yes
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review
February 26, 2013

I appreciate the review of your recent stay at our hotel. I understand that you were disappointed and that we came short of delivering what you are accustomed to expect from us. I truly apologize if this was the case and I can assure you that I will definitely keep your review in mind to improve our in-property experience. We... More

 
 
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Additional Information about Hampton Inn Mattoon

Also Known As:
Hampton Inn Mattoon Hotel
Hampton Inn Mattoon Hotel Mattoon
Mattoon Hampton Inn
Address: 1416 Broadway Ave. East, Mattoon, IL 61938
Phone Number:
Region: United States > Illinois > Mattoon
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 hotels in Mattoon
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Hampton Inn, in Mattoon is a newly renovated 61 room property. We offer hot breakfast, an in-door pool, brand new fitness center, with top- grade equipment, and beautiful guest rooms featuring all new HD flat screen televisions, in a luxurious, yet comfortable setting. ... more   less 
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Hampton Inn Mattoon
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