I recently just stayed at the Hampton Inn in Mattoon, IL. During my stay I happened to miss place my wallet. I looked, what I thought was, everywhere in the hotel. I could not find it and then went and seeked help at the front desk. The lady at the front desk named Miranda was very throughtful and thankfully helped... more

Only the WiFi connection wasn't good in rooms. Had to take Laptop down to main loby for a good connection. That was on the 2nd. Floor. more

I had stayed at this hotel a year ago and it was pretty average. However, they recently complete a huge makeover and it's pretty awesome. Nice furnature and carpets, new tile in the bath, plus new vanity and lighting. New LCD TV with mega channels! Only down side was a weak internet connection. Very close to restaurants and right off... more

This hotel has made huge improvements since our last stay. We come every 6 months to visit our son and stayed here last time. We had a wonderful experience, and decided to come back. We were very surporised to find everything was renovated and looks wonderful. The Front desk girl was very helpful, and we enjoyed the hot breakfast in... more

I wish our stay at this hotel was a nice as some of the other reviews on tripadvisor. We called and booked a non-smoking room on the 2nd floor and was told "no problem." The day of arrival we found out the entire second floor was closed due to a "really bad paint job" so they gave us a room... more

To be fair, I got the room as a "reward" for other Hilton stays. So I can't be too upset. This is the 2nd year in a row we stayed here the night before Thanksgiving, as my wife has family in the area. Compared to last year's stay, the room's furnishings were MUCH nicer, and almost "Courtyard" like. That was... more

We thought this was a new hotel because the rooms and furniture were so beautiful. Would never have guessed it's been there several years. Linens were plush, bed was oh so comfortable, very clean everywhere, nice business center with printer, etc. Breakfast was good but no waffles. Did get "hot" water for tea when we arrived (10:00P) and water wasn't... more

WOW!! What a great place. The employees were very helpful and willing to go out of their way to help. I had my grandson with me so wanted to be by the pool. When we checked in the girl at the desk changed our already assigned room to # 107 which is right next to the pool.I had a problem... more

Nicely renovated property with modern ammenities. After talking with the GM (Daryl?) all guest rooms and common areas (lobby, breakfast area, public wash rooms, pool, etc) have just undergone a total renovation within the last few months. Hotel was clean inside and out with very friendly staff. The beds are the Heavenly beds .... which are heaven. I've stayed in... more