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Hampton Inn Mattoon

2.5 of 5 1416 Broadway Ave. East, Mattoon, IL 61938
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Certificate of Excellence 2014
Hampton Inn Mattoon
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Hampton Inn Mattoon
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172 reviews from our community

Traveler rating
    101
    48
    12
    6
    5
See reviews for
62
30
18
46
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Carlyle,IL
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Our stay was unremarkable. The room and service were just as they should have been. The breakfast was better than most, the room was clean and comfortable, the digital check-in went well(my first experience with this),the staff seemed nice also ,but we had very little contact with them since the check-in was mostly done on-line.

Review collected in partnership with Hampton

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Oklahoma City, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This Hampton Inn is of high standards. The staff is awesome from counter clerk, breakfast hostess to housekeeping. No cons in my book, all pros. If not able to be in own home, this is where to stay. Thumbs up to this Hampton Inn!

Review collected in partnership with Hampton

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GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

We appreciate you taking the time to write your review of our property. Your comments encompass what our hotel is all about: providing excellent customer service so our guests can enjoy their stay. We love when guests tell us it was like being at home. I will be sure to pass your wonderful comments to the staff so they can... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel during Christmas 2014 for my son's wedding. The staff was very friendly and welcoming. All of our requested were met immediately. The breakfast attendant brightened our mornings with her cheerful personality. My son had reservations for his wedding night at another local hotel. However, after experiencing the fantastic hospitality given to us for the four... More 

Was this review helpful? Yes 1
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for taking the time to write a review of our hotel. We are glad that you chose to stay with us for your son's wedding. We love hearing that we have delivered exceptional service to make your stay comfortable. It's always nice to hear that our hard work has been noticed. Thank you for staying with us and... More 

Charlotte, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Great little spot to rest your head off of I-57. Would recommend to any one who needs a clean, comfy, affordable and friendly place to stay. Free breakfast, indoor pool, and close to restaurants and shops; what more could anyone want?

Review collected in partnership with Hampton

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GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for taking the time to write a review about your experience with us. We are happy to hear you enjoyed your stay at the Mattoon Hampton Inn. Thank you for your wonderful comments. I will be forwarding this review along to the rest of our staff. We hope you will come back and see us again soon! Kim... More 

Houston, Texas
Top Contributor
130 reviews 130 reviews
26 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 19, 2014

I stayed here for 3 nights. The room was clean, a little small, but clean, the staff was very friendly, helpful , greeted you every time you walked, out or just walking down the hall. Standard breakfast for a Hampton Inn. Thanks for making my stay a great one.

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GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for writing a review regarding your recent stay with us. Your business is very important to us and we value your feedback. I'm glad to see you had a great experience during your stay. On behalf of the entire team here at the Mattoon Hampton Inn, thank you for staying with us. We hope to see you the... More 

Owensboro, United States
2 reviews
5 of 5 stars Reviewed November 28, 2014

Great place to stay. I'll be back. Breakfast was very good. Ham versus sausage was good choice. Very quite even though close to interstate. Tyler did a great job getting me a quite room. Hotel is close to everything needed - restaurants, shopping, etc.

Review collected in partnership with Hampton

Was this review helpful? Yes
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for writing a review about your experience at our property. We are delighted to hear you enjoyed your stay with us as much as we enjoyed having you here. Thank you for your comment on Tyler. I will definitely be sure to pass along your kind words to her. Again, thank you for staying with us and we... More 

Ottawa, United States
1 review
5 of 5 stars Reviewed November 12, 2014

We have always been happy with this chain of hotels. Always clean and the staff is always very friendly and helpful. Wifi works well and breakfast is always good. The new early check in via the internet is great. So nice to check in early and not have to worry about getting there by a certain time.

Review collected in partnership with Hampton

Was this review helpful? Yes
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for writing a review regarding your recent stay with us. Your feedback is greatly appreciated. We are so glad to hear you enjoyed your stay. I'm happy to see your wonderful comments about our friendly staff that we pride ourselves in having. I'm also glad to hear your room was comfortable during your stay. Thank you for staying... More 

New Lenox, United States
1 review
5 of 5 stars Reviewed October 28, 2014

The staff and facilities of the Hampton Inn in Mattoon, IL were terrific. The entire staff were extremely helpful and pleasant. The room was clean and quiet. The complimentary breakfast was great as usual.

Review collected in partnership with Hampton

Was this review helpful? Yes
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for taking the time to write a review about your experience at our property. We always appreciate hearing from our guests! I am glad to see that you enjoyed your stay with us as much as we enjoyed having you. Thank you for your comments. I will be sure to pass your comments on to the staff. It... More 

Brookfield, United States
1 review
5 of 5 stars Reviewed October 21, 2014

Room was great. Very clean, even the tub and an extremely comfortable mattress. The staff did everything they could to make our stay great. This won't post unless I have 200 characters so I am just blah, blah, blahing now.

Review collected in partnership with Hampton

Was this review helpful? Yes
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

We appreciate you taking the time to write a review of our property. Our guest's satisfaction is our #1 goal. I'm happy to see we delivered. Thank you for staying with us and it is our hope that we will have the pleasure of accommodating you on your future trips to Mattoon. Kim Fanelli General Manager Hampton Inn - Mattoon More 

1 review
4 of 5 stars Reviewed October 16, 2014

Perfect location to stay while visiting Eastern Illinois University. Just a short 8-10 minute drive from the university. Restaurants nearby. Great location for this purpose. Hotel was comfortable, clean, and had all the required amenities. Lovely complimentary breakfast in am. Indoor pool in the lobby area.

Review collected in partnership with Hampton

Was this review helpful? Yes
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for your review. I am so happy to see that you enjoyed your stay with us as much as we enjoyed having you. We are glad you were satisfied with the amenities and cleanliness of our hotel. We look forward to having the opportunity to serve you on your next visit to the Mattoon area. Kim Fanelli General... More 

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Additional Information about Hampton Inn Mattoon

Address: 1416 Broadway Ave. East, Mattoon, IL 61938
Phone Number:
Location: United States > Illinois > Mattoon
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Mattoon 2.5*
Number of rooms: 60
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Also Known As:
Hampton Inn Mattoon Hotel Mattoon
Mattoon Hampton Inn
Hotel Style:
#2 Family Hotel in Mattoon
#2 Business Hotel in Mattoon

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