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Quality Inn & Suites Conference Center

Certificate of Excellence
2.0 of 5
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4922 Paradise Rd., Mattoon, IL 61938
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Quality Inn & Suites Conference Center
Best prices for: 1 room 1 guest
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Ranked #3 of 9 Hotels in Mattoon
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 weeks ago
Michael T Inverness, Florida
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111 reviews from our community

Traveler rating
    77
    18
    8
    7
    1
See reviews for
41
22
5
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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1 review
2 of 5 stars Reviewed 4 weeks ago

My husband and I stayed here after a very long day of driving. The room was as expected, bed comfortable, breakfast the usual. The help at the front desk was friendly. At 6:40 the following morning we awoke to no hot water, we really needed showers, so we're very disappointed. The pump was out for the hot water, not their... More 

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Inverness, Florida
Top Contributor
75 reviews 75 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Was "walked" by the manager of Unique Suites in a nearby town as indecent. So happy I was referred here. The staff as super friendly, the hotel is very quiet, and they have some of the most amazing suites I have ever stayed in at any price. The suites were HUGE with huge beds, full bath, full kitchen, Full Living... More 

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1 review
1 of 5 stars Reviewed April 17, 2015

This is an unethical establishment which charged $150 for finding an empty cigarette package in the room. Guess we should have thrown it on the ground outside where we smoked. I stay in motels all the time in conjunction with my work, but quality inns will not be getting any business from me, my family, or my company if I... More 

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Contributor
14 reviews 14 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 6, 2015

This hotel offers an incredible option in the middle of nowhere Illinois. We found it the year it opened and they gave us the Presidential Suite for the regular room price. Now we still book a suite every time we stay and its an incredible value. It has a LARGE living room area with a FULL kitchen... yes - dishwasher,... More 

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Chicago, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed April 1, 2015

I checked out this hotel first on Trip Advisor. It got such good reviews that I took a chance and booked. I was pleased with the cleanliness and quietness of this hotel. The staff goes out of their way to help you and are extremely pleasant. The room was very nice, 2 queen beds (I was alone), table & chairs,... More 

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Mattoon, Illinois
Contributor
17 reviews 17 reviews
5 of 5 stars Reviewed January 27, 2015

super place staff very helpful good breakfast if you are looking for good value a quiet place with clean modern rooms then this is your place very close to many places i would stay here again and recommend this to anyone as i already have

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Minneapolis, Minnesota
Contributor
18 reviews 18 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 24, 2015

This hotel is very clean, the staff is friendly, the price was acceptable with a AARP discount, and the breakfast is fine. However, I will not be staying here again. The sleeping area of the room had two lights. One was between the beds and not light enough to read a book in bed without leaning towards the light. The... More 

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Mattoon, Illinois, United States
1 review
5 of 5 stars Reviewed January 19, 2015

I have stayed at this hotel many times! The breakfast girls are great! The front desk ladies are sweet! The service was 10 out of 10. The price was well worth it! Best hotel in the area!!! Also, usually hotels are NOT clean. This hotel though.. The lobby, to the hall ways, to the rooms. Not a single spec of... More 

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1 review
5 of 5 stars Reviewed December 30, 2014

This hotel was a great surprise for us while traveling for the holidays. We had no idea how nice it would be when we booked it-but it exceeded our expectations! The staff is customer service oriented and extremely helpful. The room was very clean, modern and up to date in furnishings and decor. The bed was comfortable and the bedding... More 

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Hannah B, General Manager at Quality Inn & Suites Conference Center, responded to this review

First I would like to thank you for choosing to stay with us here at the Quality Inn & Suites of Mattoon, IL. We are so happy to hear that your two night stay exceeded your expectations. It is always nice to hear of guests enjoying our amenities including our state of the art fitness center, our complimentary hot breakfast... More 

Springfield, Illinois
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 7, 2014

Our stay couldn't have been better. All of the motel staff were very friendly and provided excellent service. Our room was quiet, clean, and very comfortable. I highly recommend this motel when in the Charleston / Mattoon area. We will certainly choose this motel again.

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Hannah B, General Manager at Quality Inn & Suites Conference Center, responded to this review

Thank you so much for staying with us at the Quality Inn & Suites of Mattoon, IL. I appreciate you taking the time to write in such positive feedback. We pride ourselves on excellent customer service and are always happy to see guests noticing it. I am very happy to hear that you found your room to be clean, quiet... More 

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