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Super 8 Mattoon

2.0 of 5
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205 Mcfall Road, Mattoon, IL 61938-6211
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Super 8 Mattoon
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Ranked #6 of 9 Hotels in Mattoon
A recent review
5 of 5 stars reviewed 3 days ago
Catherine V Elmwood Park
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111 reviews from our community

Traveler rating
    27
    37
    22
    11
    14
See reviews for
44
18
16
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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  • All months
    (111)
  • Mar-May only
    (42)
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    (24)
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    (19)
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    (26)
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Elmwood Park
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

This motel has been the best Super8 motel we have stayed. The improvements are very comfortable.

Review collected in partnership with Super 8

Was this review helpful? Yes
Patti D, General Manager at Super 8 Mattoon, responded to this review

Thank you for taking the time from your busy schedule to respond. Your feedback is extremely important to us. You give us the oppurtunity to make any necessary improvements. It is our goal to see that our guests have the best experience and most comfortable stay possible. Again, thank you for responding. We hope to see you again in your... More 

Chicago, Illinois
1 review
4 of 5 stars Reviewed 3 days ago NEW

Hotel was average, nothing fancy, clean, well lit, safe. I was looking for a reasonably priced place to stay that was clean, comfortable, and safe. This Super8 met all those needs.

Review collected in partnership with Super 8

Was this review helpful? Yes
Patti D, General Manager at Super 8 Mattoon, responded to this review

Thank you for taking the time to respond. We strive to see that our guests have the best experience possible and most comfortable stay. We have recently reonovated the entire property and are excited to hear the feedback. We are glad you enjoyed your stay and we could accomodate all your lodging needs. More 

Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This appears to be a refurbished older hotel, as evidenced by creaky floors and smaller than average rooms. The staff was courteous and helpful and the rooms were clean, the beds comfortable and the TV was up to date. On the negative side:they charged the same as other Super 8s with much better standard. The A/C was VERY noisy, as... More 

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Patti D, General Manager at Super 8 Mattoon, responded to this review

We apologize for any issue while staying with us. We strive to see that our guest have the best experience possible. I am sorry for not being allowed to furnish you with peanut butter, we do have many guests younger and older that have allergies and for their protection we do not keep peanut butter on hand as sometimes just... More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

The room and everything along with it was wonderful. One of the cleanist Super 8's we have ever stayed at.

Review collected in partnership with Super 8

Was this review helpful? Yes
Patti D, General Manager at Super 8 Mattoon, responded to this review

Thank you for taking the time from your busy schedule to respond. We love hearing from our guest and how they feel about their stay. We strive to see that our guests have the best experience and a good nights sleep for the road ahead. Again, thank you for responding as you are very important to us! More 

GRAND RAPIDS
Top Contributor
54 reviews 54 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nicely decorated for the price. Breakfast was lacking. No fridge or microwave in the room. Both staff members were rude, check in and check out. I would go back because the quality of the room is great for the price. I could see this property going downhill quickly if they don't maintain it. It's 20min south of the outlet... More 

Review collected in partnership with Super 8

Was this review helpful? Yes 1
Patti D, General Manager at Super 8 Mattoon, responded to this review

Thank you for taking the time to respond. We have just recently done total renovations all throughout the hotel and are very anxiouse to hear about our guests response. I would like to apologize for any issue during your stay. We strive to see that our guest's have the best experience possible. Again, thank you for your response and we... More 

Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Newly renovated, updated, clean. Check in was efficient and courteous. There is no elevator, so if you can't do stairs, request the first floor. Stayed in the 2 king room which was very spacious and comfortably appointed with a seating area by the television, a microwave and fridge. It has a teeny, tiny bathroom with a teeny, tiny sink, but... More 

Review collected in partnership with Super 8

Was this review helpful? Yes
Patti D, General Manager at Super 8 Mattoon, responded to this review

Thank you for taking the time to respond. We are glad you enjoyed your stay. We strive to see that our guests have the most comfortable stay possible. We know travel can be hectic and tiring and we want to see that your rested for the road ahead. Our breakfast is a superstart breakfast to get everyone a start on... More 

Arkansas
1 review
4 of 5 stars Reviewed March 22, 2015

Manager was warm, friendly and hospitable. Staff were great! It was comfortable, quiete and ammending. Coffe is available 24 hours. Lobby features coffee and microwave. There is a Complimentary breakfast. This Super 8, all rooms open into the hotel.

Was this review helpful? Yes
Patti D, Manager at Super 8 Mattoon, responded to this review

Thank you for taking the time to respond. We appreciate your input so we know how we are doing. We are very happy to know that you enjoyed your stay and found everything to accomodate your lodging needs. We hope to see you again in your future travels. Thank you again for the response! More 

Illinois
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 20, 2015

We were heading south for the winter and were glad we stopped here. The place was nicely decorated, clean and the bed was comfortable. The handicapped room is situated just inside the front door, which made it convenient for my husband. It was well equipped for handicapped and the parking was close. Also, it was a short distance to breakfast.... More 

Was this review helpful? Yes
Patti D, Manager at Super 8 Mattoon, responded to this review

Thank you for taking time from your busy schedule to let us know how we are doing. Your input is very important to us and we appreciate your response. We are very happy to hear you enjoyed your stay and will coming to see us again when in the area. We look forward to seeing you ! More 

Peachtree City, Georgia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 17, 2015

I am a salesman and travel extensively. This place is quite adequate and I will stay here again when I am back in the area. Good location, friendly and courteous staff. Room was clean and well furnished. Wifi did not work with a laptop but did with a tablet. Convenient parking.

Was this review helpful? Yes 1
Patti D, General Manager at Super 8 Mattoon, responded to this review

Thank you for taking the time from your busy schedule to respond. I do apologize for any issue that you may have expereinced and hope it was not to much of an inconvienence. We look foreword to seeing you again in your travels! More 

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