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Comfort Suites Mattoon

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1408 East Broadway, Mattoon, IL 61938
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Comfort Suites Mattoon
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64 Reviews from our TripAdvisor Community

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Big Lake, Minnesota
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 14, 2015

I couldn't believe how beautiful this room was, and actually the whole hotel...breakfast included, was amazing. We just happened to stumble upon this hotel on our way to Orlando, needed a place to stay for the night and took a chance (parking lot was empty but it was a Sunday night). Actually, I think we've found our new favorite hotel... More 

Helpful?
Thank holmz
Brian M, General Manager at Comfort Suites Mattoon, responded to this review

Wow. Thank you so much for the glowing review! I'm very proud of our staff & our hotel. I am so glad you found us & will hopefully find us more often during your travels! Brian - GM More 

Manteno, Illinois
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed October 29, 2015

We stayed in a accessible room as I need the roll in shower feature. I will start there as it was my biggest concern. The bathroom is big and the high toilet has all the usual grab bars, including one I've not encountered in a hotel before.... bolted on handles on the toilet. Nice touch! On to the shower though... More 

Helpful?
Thank BobandMaryEllen
Brian M, General Manager at Comfort Suites Mattoon, responded to this review

Thank you for letting us know how we can improve! Your input & the input of other guests help highlight areas we need to address. I hope that you will stay with us again in the future & give us the opportunity to meet or exceed your expectations. Thanks, Brian - GM More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 28, 2015 via mobile

Mattoon Class of 1949 Reunion If I could give 10 stars I would ! Kevin went far and beyond the usual hospitality that Comfort Inn is known for. He made fresh coffee at 4 am for our 10 hour ride home to Pittsburgh. Our many thanks Reg and Lillian Tate Pittsburgh, PA

Helpful?
Thank Carolyn L
Brian M, General Manager at Comfort Suites Mattoon, responded to this review

Thank you for taking the time to tell us about your stay at the Comfort Suites Mattoon! I am very pleased Kevin was able to help you in the morning for your long journey home. I'm driven that trip several times & coffee is definitely a must-have. I hope you'll stay with us again for your next class reunion! Thanks,... More 

Bloomington, Illinois
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed October 24, 2015

I tend to stay at Comfort Suites when possible as they are generally nice hotels and a pretty good value. This hotel was a better than average Comfort Suites location. The rooms were very clean and comfortable, and I really liked the modern/trendy decor. The staff were friendly, and the free breakfast was very good with a nice selection of... More 

Helpful?
Thank wx-man93
Brian M, General Manager at Comfort Suites Mattoon, responded to this review

Thank you so much for staying with us! I'm more than pleased that you found out Comfort Suites exceeded your expectations! I hope next time you are through the area you will stay with us again! Thanks, Brian - GM More 

Hudsonville, Michigan
Level Contributor
146 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed October 12, 2015

What a great hotel experience. It was right off the highway. Walking in, it was very clean and inviting. It was also handicap accessible and pet friendly. Kevin, who checked us in was so awesome. We were tired and he was just great. He helped me sign up for Choice Privilege perks. Hopefully, they'll pay off, literally in a couple... More 

Helpful?
Thank Teessm
Brian M, General Manager at Comfort Suites Mattoon, responded to this review

Thank you for letting us know your great experience at our Comfort Suites! Our rooms are quite spacious as you pointed out. I'm glad you were able to enjoy the hot tub & get a good night's sleep with us! Thanks, Brian - GM More 

chicago
Level Contributor
93 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed October 11, 2015

Rooms are clean and comfortable, quiet, and breakfast includes something for everyone. Popcorn and cookies in the evenings and breakfast available at 5am for earlybirds; this hotel will be my go-to for trips to the mattoon- charleston area for the near future.

Helpful?
Thank drsh99
Brian M, General Manager at Comfort Suites Mattoon, responded to this review

Thank you so much for the kind words about our hotel! I'm very pleased that you will stay with us again in the future! Remember, if you ever have to depart earlier than when breakfast is ready, we have a To Go breakfast available for the early, early risers! Thanks, Brian - GM More 

ladystegall
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed September 7, 2015 via mobile

We stay here before our Visit to tour Eastern Illinois University June 14-15 this hotel was Very Clean, Cozy and Bed are very comfortable very nice hotel. Wonderful breakfast !! Had plenty of parking spaces lots to do in the area overall wonderful hotels would visit again !!!

Helpful?
Thank ladystegall-Henri
Brian M, General Manager at Comfort Suites Mattoon, responded to this review

Thank you for the wonderful review! I'm glad we could be here for your trip to nearby EIU. I hope you'll stay with us again when you visit the university! Thanks, Brian - GM More 

Chicago, Illinois
Level Contributor
317 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 stars Reviewed September 2, 2015

Large clean and modern suite with a nice large TV. I had a 3rd floor room, which was above average. There were noisy kids adjacent to me. Which the parents finally subdued before 10PM. Everything else here was great, except the WiFi was spotty. They have free popcorn too. Close to gas stations, Cracker Barrel and Wal-Mart, what else do... More 

Helpful?
Thank B W
Brian M, General Manager at Comfort Suites Mattoon, responded to this review

Thank you for staying with us! I'm glad that our hotel satisfied your needs. I apologize about the wifi & I will have maintenance take a look at our routers to ensure they are all working properly. Thanks, Brian - GM More 

Joliet, Illinois
Level Contributor
50 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed August 19, 2015

went for the day at lake Shelbyville and stayed here that night. Staff was great very helpful and kind. The room was very quiet, clean and the bed was great. Slept well. the room had a new air conditioner that you could set the temp you wanted. Great town, with many food places and shopping

Helpful?
Thank nursemom2700
Brian M, General Manager at Comfort Suites Mattoon, responded to this review

Thank you for stay with us! I hope the fishing was good at Lake Shelbyville or the water was the right temperature for swimming. I hope you'll stay with us again when you are through the area! Thanks, Brian - GM More 

Coon Rapids, Minnesota
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 4, 2015

Amazing newly updated hotel. Nice staff . The rooms were clean and the hide a bed Was comfortable. The breakfast was easy never out of things . Good breakfast. The pool was clean . The rooms were spacious. Over all a very good hotel.

Helpful?
1 Thank Ashley W
Brian M, General Manager at Comfort Suites Mattoon, responded to this review

Thank you for such nice words about our hotel! I'm happy you found our breakfast & pool enjoyable! Brian - GM More 

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