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All 8 Mattoon hotels

Comfort Suites Mattoon

2.0 of 5 Hotel   |   1408 East Broadway, Mattoon, IL 61938
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Ranked #4 of 8 Hotels in Mattoon
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 6 days ago
suburb72022 bryant, ar
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37 reviews from our community

Traveler rating
    26
    7
    1
    0
    3
See reviews for
12
5
2
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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bryant, ar
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

We stayed here on the way to Chicago knowing nothing about the area. The lady at the front desk was extremely helpful giving restaurant advice and directions. The town was very easy to get around in and is only a few miles from a great outlet mall. Our room was so comfortable and clean we decided on stopping there again... More

Was this review helpful? Yes
Teri B, General Manager at Comfort Suites Mattoon, responded to this review

What a wonderful review! We are pleased to know that you had such a great stay with us. Our front desk team works diligently to offer you superb guest service and they will be excited to read your review. Our housekeeping team will be equally as happy to know that you were so comfortable in your room. We do look... More

Nashville, Tennessee
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at Comfort Suites for a college football game. It was one of the last places available but we were pleasantly suprised. Very clean. Good and plentyful breakfast. Helpful staff. Suites are large enough so that one can be watching a football game in the living area and be in the bedroom area watching another TV and not be... More

Was this review helpful? Yes
Teri B, General Manager at Comfort Suites Mattoon, responded to this review

Thank you so much for your wonderful review! Spacious rooms are a rare commodity in our area and we are proud to be able to offer them to every single guest. Isn't football season wonderful? We get very excited about the games here in Mattoon! We hope to see you again soon! Teri Benham General Manager More

Fort Myers, Florida
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I checked in at 2am, and I asked for a late check out. The person who checked in said he could extend the checkout to noon, and I said that would be perfect. At 11:00am the hotel room phone rang, it was the front desk asking me when I planned on checking out. I explained about the late checkout request... More

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Teri B, General Manager at Comfort Suites Mattoon, responded to this review

I would like to offer you our sincerest apologies for the behavior you experienced by a member of our team. I will assure you that I have taken this review to our team and that the concerns you have brought to us have been addressed and will not be repeated. We try to use every review as a learning and... More

Luxemburg, Wisconsin
1 review
4 of 5 stars Reviewed 3 weeks ago

We stayed at this property when renovations were going on. They did an excellent job. Room was nice. Breakfast was very good. Property was quite pricey. We stay in hotels every weekend, so cheaper is better. Beds were quite comfortable, but pull out was pretty small for two adults.

Was this review helpful? Yes
Teri B, General Manager at Comfort Suites Mattoon, responded to this review

Thank you so much or the nice review. We are pleased to hear that your stay was so pleasant. We do hope you will come to see us again soon! Teri Benham General Manager More

Anoka, Minnesota
1 review
5 of 5 stars Reviewed September 5, 2014

Clean and well lite at night for arriving late. Service room and food all excellent. We will definitely stay here again. Pool great. Tea service was nice at night. Check in and out easy and fast. Great place.

Was this review helpful? Yes
Teri B, General Manager at Comfort Suites Mattoon, responded to this review

Thank you so much for your kind review. We are indeed pleased that your stay was great one. Tea service and green practices are important parts of what makes us who we are. We do hope you will return to see us again soon. Thank you so much. Teri Benham More

Garfield Heights, Ohio
1 review
5 of 5 stars Reviewed August 6, 2014

We had a great weekend stay! We were in town for a wedding with many other family members. The staff was polite and very helpful. The popcorn was a hit with the big and little kids! Thanks again for making the weekend special!

Was this review helpful? Yes
Teri B, General Manager at Comfort Suites Mattoon, responded to this review

Thank you so much for your wonderful review! I can't keep myself away from the popcorn either! We hope the wedding was a great success and look forward to seeing you again soon! Teri Benham More

Lebanon, Indiana
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 31, 2014

I have been staying here for a week now and I must say this hotel is very nice for the money. The service here is excellent and the rooms are very nice and clean. It is located by many good restaurants and close to the highway. The staff is very friendly and good at what they do! They even make... More

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Teri B, General Manager at Comfort Suites Mattoon, responded to this review

What a kind review. We are so pleased to know that our extended stay guests are comfortable. Our team enjoys receiving reviews such as yours. They get to know our guests who are in house for lengthy stays and love to know that their experience is a good one. Thank you again and we hope to see you again soon!... More

GRAND RAPIDS
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed July 30, 2014

My brother and I were riding motorcycles from Texas and we put in about 800 miles this day through a few storms too. About an hour out from Mattoon, I phone my wife to find us a nice hotel in the area with a good hot tub. It had to have a hot tub as we would be needing it... More

Was this review helpful? Yes 1
Collierville, Tennessee
2 reviews
5 of 5 stars Reviewed July 29, 2014

We had a terrific stay. Without reservation, we need a room, prefer Comfort Suites and found this one. Met by night clerk, Deontae who went out of his way to accommodate our needs and make it a pleasant stay. I am recovering from pneumonia and was exhausted. His attitude was comforting and pleasant! In the morning we were met by... More

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Robinson, Illinois, United States
Contributor
13 reviews 13 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 27, 2014

We only stayed here one night, had two rooms. My only complaint about this hotel was the pool was too crowded! The rooms are clean, the Staff was nice (even though he was the only one on duty & it was quite busy), the breakfast was good. The rooms are a great size & include a fridge & microwave. Would... More

Was this review helpful? Yes
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Additional Information about Comfort Suites Mattoon

Address: 1408 East Broadway, Mattoon, IL 61938
Phone Number:
Location: United States > Illinois > Mattoon
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Suites Mattoon 2*
Number of rooms: 70
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Also Known As:
Comfort Suites Mattoon Hotel Mattoon
Mattoon Comfort Suites

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