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Comfort Suites Mattoon

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1408 East Broadway, Mattoon, IL 61938
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Comfort Suites Mattoon
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48 Reviews from our TripAdvisor Community

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Traveler rating
    35
    8
    1
    0
    4
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15
6
2
14
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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    (48)
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    (18)
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    (9)
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Lombard, Illinois
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is located right off the interstate and easy to get to. It is 5 minutes away from EIU in Charleston. There are good restaurants nearby; Steak and Shake, Cracker Barrel, Buffalo Wild Wings, etc. The front desk staff were awesome, especially Asia. Rooms were nice and roomy. Our 2 queen bed room had a couch and sitting area... More 

Was this review helpful? Yes 1
Brian M, General Manager at Comfort Suites Mattoon, responded to this review

Thank you for the kind words about our hotel & a special thank you for commenting about our staff!. I'm glad our location was convenient, including being near places to eat. We look forward to seeing you again! Thanks, Brian - GM More 

Mount Vernon, Illinois, United States
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have traveled through this area several times and I love this hotel. It is one of the nicest Comfort Suites I've stayed at. The staff is great as well, especially Mary, who is one of the main reasons I've kept coming back. She is always very pleasant and cheerful. She makes you feel very welcome and appreciated for your... More 

Was this review helpful? Yes
Brian M, General Manager at Comfort Suites Mattoon, responded to this review

I love reading reviews of our hotel like this one! I'm so glad you come back time & again & that our staff is accommodating! Thank you again & hopefully we'll see you soon! Brian - GM More 

Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

The hotel is very comfortable and quiet. Easy on/off the interstate with good restaurants in the area. The hotel is 25 miles south of the Amish community for an easy drive for a one day excursion. The hot breakfast was excellent. It is a clean, comfortable hotel, beds were excellent for a good nights sleep. Highly recommended. We stay here... More 

Was this review helpful? Yes
Brian M, General Manager at Comfort Suites Mattoon, responded to this review

Thank you for the comments about our hotel! I love hearing that guests come back to us time & again! Thanks, Brian - GM More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 20, 2015 via mobile

This is by far the worst stay we've had. My kids were excited about getting to swim but the pool was closed due to some kid pooping in it. Then we witnessed the parents beat the kid who had the accident. :-(

Was this review helpful? Yes 1
Petersburg, Michigan
Top Contributor
150 reviews 150 reviews
32 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed April 2, 2015

The front desk clerk was friendly and helpful, check in was quick and our room was large and came with frig and microwave. Price was reasonable too. We loved the hot tub in the pool area, the water was the perfect temperature - hot but not uncomfortably so. Just what we needed after 9 hours of driving.

Was this review helpful? Yes
Brian M, General Manager at Comfort Suites Mattoon, responded to this review

I'm glad you could find a nice spot to stop after such a long drive! A hot tub always feels great after being cooped up in a car for that long! Thanks for your comments! Please visit us again! Brian - GM More 

2 reviews
5 of 5 stars Reviewed March 26, 2015

Stayed last weekend for Tumbling Meet. Was a great hotel with a great staff. Room was clean and a great space for our 3 girls. Plenty of room to spread out.. I would recommend Comfort Suites in Mattoon, Il to anyone... Thanks for providing such a great place to stay.. Thumbs Up!!

Was this review helpful? Yes
Brian M, General Manager at Comfort Suites Mattoon, responded to this review

Thank you Brian for your wonderful comments about our hotel!! I hope you had a good time while at the tumbling meet. I'm glad we were able to make your stay comfortable! Thanks again! Brian - GM More 

Glen Carbon, Illinois, United States
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 25, 2015

We're Gold-level Choice Rewards members, and obviously choose Choice properties whenever we travel. We've always been satisfied with these hotels; they're all nice, well maintained, staffed with friendly, helpful people, have great breakfasts. This property, though, was the nicest we've ever found! Beautiful room, amazingly comfortable bed, visually stunning from the moment you walk into the lobby. The pool and... More 

Was this review helpful? Yes
Brian M, General Manager at Comfort Suites Mattoon, responded to this review

Thank you so much for the kind words! We are very proud of our Comfort Suites here in Mattoon. I'm very pleased that we were able to exceed your expectations! Thank you again for staying with us & I hope you will visit us the next time you are through Mattoon! Brian - GM More 

Carbondale, Illinois
Contributor
20 reviews 20 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 10, 2015

Excellent hotel! I stayed here awhile back during a period of construction. This time all the work had been done and done well. My room was large, clean, and comfortable. The front desk staff was very friendly and welcoming. I highly recommend this property and will certainly stay there again when the need arises.

Was this review helpful? Yes
Brian M, General Manager at Comfort Suites Mattoon, responded to this review

I'm very happy we made your time away from home such a nice experience! We look forward to you staying with us in the future! Thanks again! Brian - GM More 

1 review
5 of 5 stars Reviewed February 26, 2015

This hotel is amazing to put it simply,free delicious bbreakfast,spa ious rooms with all the amenities..the young lady at the front desk(courtney) was by far the nicest and courteous person ive ever come across in the hotel industry!! Its people like her that keep me coming back to this hotel!!!

Was this review helpful? Yes
Brian M, General Manager at Comfort Suites Mattoon, responded to this review

Thank you for the great review of our hotel! I'm so happy you decided to stay with us & your time with us was wonderful! We are very proud of our front desk & all our staff here! We look forward to your return!! Brian - GM More 

Princeton, Indiana, United States
Senior Reviewer
8 reviews 8 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 19, 2015

This is probably one of the top ten best comfort suites in the nation and we have stayed at quite a few comfort suites. The hotel staff was very helpful (Mary) and eager to please with dining recommendations and maps to Mattoon, Il and surrounding area. The rooms are very clean and fresh. Breakfast was very good, had a nice... More 

Was this review helpful? Yes
Brian M, General Manager at Comfort Suites Mattoon, responded to this review

Thank you for your recommendation & your comments about our staff & property! Brian - GM More 

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25 photos of this hotel

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