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Comfort Suites Mattoon

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1408 East Broadway, Mattoon, IL 61938
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Comfort Suites Mattoon
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Comfort Suites Mattoon
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43 reviews from our community

Traveler rating
    32
    7
    1
    0
    3
See reviews for
14
5
2
11
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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    (43)
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    (13)
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2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Stayed last weekend for Tumbling Meet. Was a great hotel with a great staff. Room was clean and a great space for our 3 girls. Plenty of room to spread out.. I would recommend Comfort Suites in Mattoon, Il to anyone... Thanks for providing such a great place to stay.. Thumbs Up!!

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Glen Carbon, Illinois, United States
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We're Gold-level Choice Rewards members, and obviously choose Choice properties whenever we travel. We've always been satisfied with these hotels; they're all nice, well maintained, staffed with friendly, helpful people, have great breakfasts. This property, though, was the nicest we've ever found! Beautiful room, amazingly comfortable bed, visually stunning from the moment you walk into the lobby. The pool and... More 

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Brian M, General Manager at Comfort Suites Mattoon, responded to this review

Thank you so much for the kind words! We are very proud of our Comfort Suites here in Mattoon. I'm very pleased that we were able to exceed your expectations! Thank you again for staying with us & I hope you will visit us the next time you are through Mattoon! Brian - GM More 

Carbondale, Illinois
Contributor
20 reviews 20 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel! I stayed here awhile back during a period of construction. This time all the work had been done and done well. My room was large, clean, and comfortable. The front desk staff was very friendly and welcoming. I highly recommend this property and will certainly stay there again when the need arises.

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Brian M, General Manager at Comfort Suites Mattoon, responded to this review

I'm very happy we made your time away from home such a nice experience! We look forward to you staying with us in the future! Thanks again! Brian - GM More 

1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel is amazing to put it simply,free delicious bbreakfast,spa ious rooms with all the amenities..the young lady at the front desk(courtney) was by far the nicest and courteous person ive ever come across in the hotel industry!! Its people like her that keep me coming back to this hotel!!!

Was this review helpful? Yes
Brian M, General Manager at Comfort Suites Mattoon, responded to this review

Thank you for the great review of our hotel! I'm so happy you decided to stay with us & your time with us was wonderful! We are very proud of our front desk & all our staff here! We look forward to your return!! Brian - GM More 

Princeton, Indiana, United States
Senior Reviewer
8 reviews 8 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 19, 2015

This is probably one of the top ten best comfort suites in the nation and we have stayed at quite a few comfort suites. The hotel staff was very helpful (Mary) and eager to please with dining recommendations and maps to Mattoon, Il and surrounding area. The rooms are very clean and fresh. Breakfast was very good, had a nice... More 

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Brian M, General Manager at Comfort Suites Mattoon, responded to this review

Thank you for your recommendation & your comments about our staff & property! Brian - GM More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 2, 2014

Very nice facility, Excellent Management and staff, Great breakfast. Very close to the instate and close to many good restaurant's and shopping. If your looking for a place to stay in the Mattoon Effingham IL, You will be Pleased with your stay at Comfort Suites Mattoon IL,

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Teri B, General Manager at Comfort Suites Mattoon, responded to this review

Fabulous review! Thank you so much! We just love to hear when our guests are pleased. I will be sure to pass your great comments on to the team and we do hope you will be back to stay with us again soon! Safe travels! Teri Benham General Manager More 

bryant, ar
2 reviews
5 of 5 stars Reviewed October 14, 2014

We stayed here on the way to Chicago knowing nothing about the area. The lady at the front desk was extremely helpful giving restaurant advice and directions. The town was very easy to get around in and is only a few miles from a great outlet mall. Our room was so comfortable and clean we decided on stopping there again... More 

Was this review helpful? Yes
Teri B, General Manager at Comfort Suites Mattoon, responded to this review

What a wonderful review! We are pleased to know that you had such a great stay with us. Our front desk team works diligently to offer you superb guest service and they will be excited to read your review. Our housekeeping team will be equally as happy to know that you were so comfortable in your room. We do look... More 

Nashville, Tennessee
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed September 27, 2014

We stayed at Comfort Suites for a college football game. It was one of the last places available but we were pleasantly suprised. Very clean. Good and plentyful breakfast. Helpful staff. Suites are large enough so that one can be watching a football game in the living area and be in the bedroom area watching another TV and not be... More 

Was this review helpful? Yes
Teri B, General Manager at Comfort Suites Mattoon, responded to this review

Thank you so much for your wonderful review! Spacious rooms are a rare commodity in our area and we are proud to be able to offer them to every single guest. Isn't football season wonderful? We get very excited about the games here in Mattoon! We hope to see you again soon! Teri Benham General Manager More 

Fort Myers, Florida
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed September 26, 2014

I checked in at 2am, and I asked for a late check out. The person who checked in said he could extend the checkout to noon, and I said that would be perfect. At 11:00am the hotel room phone rang, it was the front desk asking me when I planned on checking out. I explained about the late checkout request... More 

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Teri B, General Manager at Comfort Suites Mattoon, responded to this review

I would like to offer you our sincerest apologies for the behavior you experienced by a member of our team. I will assure you that I have taken this review to our team and that the concerns you have brought to us have been addressed and will not be repeated. We try to use every review as a learning and... More 

Luxemburg, Wisconsin
1 review
4 of 5 stars Reviewed September 24, 2014

We stayed at this property when renovations were going on. They did an excellent job. Room was nice. Breakfast was very good. Property was quite pricey. We stay in hotels every weekend, so cheaper is better. Beds were quite comfortable, but pull out was pretty small for two adults.

Was this review helpful? Yes
Teri B, General Manager at Comfort Suites Mattoon, responded to this review

Thank you so much or the nice review. We are pleased to hear that your stay was so pleasant. We do hope you will come to see us again soon! Teri Benham General Manager More 

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25 photos of this hotel

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