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Comfort Suites Mattoon

2.0 of 5 1408 East Broadway, Mattoon, IL 61938
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Comfort Suites Mattoon
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Comfort Suites Mattoon
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39 reviews from our community

Traveler rating
    28
    7
    1
    0
    3
See reviews for
13
5
2
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Princeton, Indiana, United States
Senior Reviewer
8 reviews 8 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is probably one of the top ten best comfort suites in the nation and we have stayed at quite a few comfort suites. The hotel staff was very helpful (Mary) and eager to please with dining recommendations and maps to Mattoon, Il and surrounding area. The rooms are very clean and fresh. Breakfast was very good, had a nice... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 2, 2014

Very nice facility, Excellent Management and staff, Great breakfast. Very close to the instate and close to many good restaurant's and shopping. If your looking for a place to stay in the Mattoon Effingham IL, You will be Pleased with your stay at Comfort Suites Mattoon IL,

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Teri B, General Manager at Comfort Suites Mattoon, responded to this review

Fabulous review! Thank you so much! We just love to hear when our guests are pleased. I will be sure to pass your great comments on to the team and we do hope you will be back to stay with us again soon! Safe travels! Teri Benham General Manager More 

bryant, ar
2 reviews
5 of 5 stars Reviewed October 14, 2014

We stayed here on the way to Chicago knowing nothing about the area. The lady at the front desk was extremely helpful giving restaurant advice and directions. The town was very easy to get around in and is only a few miles from a great outlet mall. Our room was so comfortable and clean we decided on stopping there again... More 

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Teri B, General Manager at Comfort Suites Mattoon, responded to this review

What a wonderful review! We are pleased to know that you had such a great stay with us. Our front desk team works diligently to offer you superb guest service and they will be excited to read your review. Our housekeeping team will be equally as happy to know that you were so comfortable in your room. We do look... More 

Nashville, Tennessee
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 27, 2014

We stayed at Comfort Suites for a college football game. It was one of the last places available but we were pleasantly suprised. Very clean. Good and plentyful breakfast. Helpful staff. Suites are large enough so that one can be watching a football game in the living area and be in the bedroom area watching another TV and not be... More 

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Teri B, General Manager at Comfort Suites Mattoon, responded to this review

Thank you so much for your wonderful review! Spacious rooms are a rare commodity in our area and we are proud to be able to offer them to every single guest. Isn't football season wonderful? We get very excited about the games here in Mattoon! We hope to see you again soon! Teri Benham General Manager More 

Fort Myers, Florida
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed September 26, 2014

I checked in at 2am, and I asked for a late check out. The person who checked in said he could extend the checkout to noon, and I said that would be perfect. At 11:00am the hotel room phone rang, it was the front desk asking me when I planned on checking out. I explained about the late checkout request... More 

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Teri B, General Manager at Comfort Suites Mattoon, responded to this review

I would like to offer you our sincerest apologies for the behavior you experienced by a member of our team. I will assure you that I have taken this review to our team and that the concerns you have brought to us have been addressed and will not be repeated. We try to use every review as a learning and... More 

Luxemburg, Wisconsin
1 review
4 of 5 stars Reviewed September 24, 2014

We stayed at this property when renovations were going on. They did an excellent job. Room was nice. Breakfast was very good. Property was quite pricey. We stay in hotels every weekend, so cheaper is better. Beds were quite comfortable, but pull out was pretty small for two adults.

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Teri B, General Manager at Comfort Suites Mattoon, responded to this review

Thank you so much or the nice review. We are pleased to hear that your stay was so pleasant. We do hope you will come to see us again soon! Teri Benham General Manager More 

Anoka, Minnesota
1 review
5 of 5 stars Reviewed September 5, 2014

Clean and well lite at night for arriving late. Service room and food all excellent. We will definitely stay here again. Pool great. Tea service was nice at night. Check in and out easy and fast. Great place.

Was this review helpful? Yes
Teri B, General Manager at Comfort Suites Mattoon, responded to this review

Thank you so much for your kind review. We are indeed pleased that your stay was great one. Tea service and green practices are important parts of what makes us who we are. We do hope you will return to see us again soon. Thank you so much. Teri Benham More 

Garfield Heights, Ohio
1 review
5 of 5 stars Reviewed August 6, 2014

We had a great weekend stay! We were in town for a wedding with many other family members. The staff was polite and very helpful. The popcorn was a hit with the big and little kids! Thanks again for making the weekend special!

Was this review helpful? Yes
Teri B, General Manager at Comfort Suites Mattoon, responded to this review

Thank you so much for your wonderful review! I can't keep myself away from the popcorn either! We hope the wedding was a great success and look forward to seeing you again soon! Teri Benham More 

Lebanon, Indiana
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 31, 2014

I have been staying here for a week now and I must say this hotel is very nice for the money. The service here is excellent and the rooms are very nice and clean. It is located by many good restaurants and close to the highway. The staff is very friendly and good at what they do! They even make... More 

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Teri B, General Manager at Comfort Suites Mattoon, responded to this review

What a kind review. We are so pleased to know that our extended stay guests are comfortable. Our team enjoys receiving reviews such as yours. They get to know our guests who are in house for lengthy stays and love to know that their experience is a good one. Thank you again and we hope to see you again soon!... More 

Grand Rapids, Michigan
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed July 30, 2014

My brother and I were riding motorcycles from Texas and we put in about 800 miles this day through a few storms too. About an hour out from Mattoon, I phone my wife to find us a nice hotel in the area with a good hot tub. It had to have a hot tub as we would be needing it... More 

Was this review helpful? Yes 1
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Additional Information about Comfort Suites Mattoon

Address: 1408 East Broadway, Mattoon, IL 61938
Phone Number:
Location: United States > Illinois > Mattoon
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Suites Mattoon 2*
Number of rooms: 70
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Also Known As:
Comfort Suites Mattoon Hotel Mattoon
Mattoon Comfort Suites
Hotel Style:
#1 Green Hotel in Mattoon
#1 Family Hotel in Mattoon

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