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All 8 Mattoon hotels

Holiday Inn Express Hotel & Suites Mattoon

2.5 of 5 Hotel   |   121 Swords Drive, Mattoon, IL 61938
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86%
Ranked #4 of 8 hotels in Mattoon
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed August 25, 2013
tudorguy Nashville, TN
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83 people have reviewed this hotel

Traveler rating
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24
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Hotel & Suites Mattoon
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Nashville, TN
Contributor
19 reviews 19 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 25, 2013

I was pleasantly surprised by the HI Express in Mattoon. I usually stay at Hampton Inn, but was not impressed by the one in Mattoon based upon an earlier stay. The HI was clean, comfortable and quiet. It's also located right behind Cracker Barrel, so our dinner spot was within an easy walk.

Was this review helpful? Yes
Delia B, Manager at Holiday Inn Express Hotel & Suites Mattoon, responded to this review

We are glad that we were able to surprise you with a good stay! We do realize there are other lodging choices in Mattoon and we are glad that we left a good impression! We hope you stay with us again and enjoy the location and our quiet rooms! More

Springfield, Illinois
Top Contributor
78 reviews 78 reviews
33 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed August 21, 2013

Had a very nice experience with this HIE. The staff was very helpful with a billing error and took care of it immediately without any fuss. Room and bathroom was spacious. Microwave/refrig. provided. Free WiFi - but no USB port. Nice amenities of shampoo, conditioner and 2 soaps. Hair dryer provided. Also, iron/ironing board. The walls are a bit thin... More

Was this review helpful? Yes
Delia B, Manager at Holiday Inn Express Hotel & Suites Mattoon, responded to this review

Thank you for the good review and we are glad we were able to accommodate you! We are always happy to hear good feedback. We have just recently finished putting mini refrigerators and microwaves in every room and are excited to finally offer that. We are glad you were able to utilize your free internet as well! Hope to see... More

Marion, Illinois
Top Contributor
68 reviews 68 reviews
37 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed August 15, 2013

I stayed here while traveling on business. This is a newer property and is very nice. The staff was very nice, the rooms were clean and had all the amenities I expect at a Holiday Inn Express. The bed was comfortable and the room was quiet so I got a good nights sleep. It is also located within walking distance... More

Was this review helpful? Yes
Delia B, Manager at Holiday Inn Express Hotel & Suites Mattoon, responded to this review

Thank you for taking the time to recommend our hotel on TripAdvisor! We appreciate the wonderful things you had to say. We try our best to create an atmosphere guests feel welcome in and are satisfied with their accommodations. We are glad our location was convenient, and we were able to make you comfortable, and hope to see you again! More

Indianapolis, Indiana
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed August 8, 2013

I stayed at the Holiday Inn Express in Mattoon for a work assignment for the month of July 2013. The staff was very personable and helpful. My room was always clean. It was a pleasant and hassle-free stay, and I would definitely return.

Was this review helpful? Yes
Delia B, Manager at Holiday Inn Express Hotel & Suites Mattoon, responded to this review

Thank you for your kind words and taking the time to review our hotel. We take great pride in our staff being able to make the guest's experience the best possible. We are glad to hear your accommodations were clean and hassle free! We hope to see you if and when you come back to the area! More

Lebanon, Tennessee
Contributor
14 reviews 14 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 7, 2013

Nice hotel, standard for Holiday Inn Express. Had room on the 2nd floor and could hear every step from the floor above us. I swear they walked around the entire night, did not get a good nights sleep because of the noise. Called about moving rooms but there were none available on the top floor. Will not stay here again... More

Was this review helpful? Yes
Delia B, Manager at Holiday Inn Express Hotel & Suites Mattoon, responded to this review

We are sorry to hear that your stay did not meet your expectations. Our goal is to make sure that all of our guests have a pleasant experience while staying with us, and we are sorry to hear about your experience and that we weren't able to better accommodate you. More

Anchorage, Alaska
Top Contributor
74 reviews 74 reviews
45 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed July 19, 2013

This is a relatively new hotel in Mattoon. Since this town is a short drive from Eastern IL University, it makes it a great place to stay if attending something related to the school. I was there for family. We were able to watch the fireworks from my room. It is really clean and the staff keeps it that way.... More

Was this review helpful? Yes
Delia B, Manager at Holiday Inn Express Hotel & Suites Mattoon, responded to this review

Thank you for taking the time to post your review on Trip Advisor! We appreciate the positive feedback about the condition of our hotel and the great location. We do realize that there are other lodging choices in Mattoon and thank you for making the Holiday Inn Express and Suites your choice! We hope to see you again! More

Mineral Point, Wisconsin, United States
1 review
5 of 5 stars Reviewed July 17, 2013

Upon starting our drive to Georgia, we had not planned to stop, but instead drive the night through. Our children weren't comfortable, so we made a very late night stop at this hotel. We were surprised to learn that the property wasn't brand new since it was so clean and well maintained. We especially enjoyed the breakfast and wonderful server... More

Was this review helpful? Yes
Delia B, Manager at Holiday Inn Express Hotel & Suites Mattoon, responded to this review

We are glad to hear that you had such a great experience at our hotel and decided to come for a second visit! Our staff strives to create an atmosphere that is clean and inviting to guests and I am pleased to hear you were satisfied! Thank you for the compliments of the staff and we hope to see you... More

Mukwonago, Wisconsin
Senior Contributor
42 reviews 42 reviews
38 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed July 3, 2013 via mobile

We stayed here last year on our way to Florida and liked it so well that we chose it again this year. The rooms are very nice and clean. We take our dog everywhere with us and he is always very welcome here. Would highly recommend this hotel :)

Was this review helpful? Yes 1
Delia B, Manager at Holiday Inn Express Hotel & Suites Mattoon, responded to this review

Thank you so much for repeatedly choosing our hotel! We strive to make it a hotel people want to return to because of the cleanliness and service provided! We enjoy having you and your pet! See you next time! More

Saint Paul, Minnesota
Contributor
16 reviews 16 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 17, 2013

Compared to the other Holiday Inns I've stayed at, this one is kind of toward the bottom. The location seem to be in the middle of nowhere but once you get off the hiway, it begins to look better. Wal-Mart is near by along with a few restaurants. There was no frig, microwave or safe in the rooms. If you... More

Was this review helpful? Yes 1
Delia B, Manager at Holiday Inn Express Hotel & Suites Mattoon, responded to this review

Dear Valued Guest, We are sorry we weren't able to to give you an EXCELLENT experience to review! Thank you for pointing out that we are in a very central location for travelers with a variety of restaurants and shopping centers nearby. We actually are working on getting every room in our hotel refrigerators and microwaves and only have 5... More

Peoria, Illinois
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed April 19, 2013

From check-in to check-out, the staff offers excellent service. The rooms are clean and nicely decorated and the beds are comfortable. There is a large variety of food available in the spacious breakfast room. The Holiday Inn is conveniently located right off the interstate and is only 7 miles from Charleston and Eastern Illinois University.

Was this review helpful? Yes 1
Delia B, Manager at Holiday Inn Express Hotel & Suites Mattoon, responded to this review

Thank you for the wonderful things you have said about our hotel in your review! We are happy to hear our staff took excellent care of you and we were able to accommodate your needs! We hope to see you again! More

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Additional Information about Holiday Inn Express Hotel & Suites Mattoon

Also Known As:
Holiday Inn Express Hotel And Suites Mattoon
Holiday Inn Express Mattoon
Mattoon Holiday Inn
Address: 121 Swords Drive, Mattoon, IL 61938
Phone Number:
Location: United States > Illinois > Mattoon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 8 hotels in Mattoon
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Mattoon 2.5*
Official Description (provided by the hotel):
New hotel in Mattoon, Illinois boasts excellent facilities! Welcome to the new Holiday Inn Express Hotel & Suites in Mattoon near Lake Land College and Eastern Illinois University. Our Mattoon, IL hotel is the perfect choice for both corporate and leisure travelers. Families looking for lodging in Mattoon, Illinois will not be disappointed by our hotel, located just off I-57 between Effingham and Champaign. We offer you close proximity to many local attractions, including the Lincoln Log Cabin State Historic Site, Fox Ridge State Park and the Douglas-Hart Nature Center. Other nearby activities include Lake Mattoon, the Rockome Gardens and shopping at the Tanger Outlet Mall. Business travelers will be impressed by the convenience of our Mattoon, IL accommodations. Situated in a suburban area of Mattoon, Illinois, the hotel is close to several companies, including RR Donnelley, Mediacom, Lender's Bagel Company and the Sarah Bush Lincoln Medical Center. In addition, we provide a business center with a fax machine, printer, copier, a public computer and free high-speed, wired and wireless Internet access, so you can stay in touch. While staying in Illinois, you can enjoy our choice hotel amenities, which include a 24-hour fitness center, a heated indoor pool, spa and a complimentary hot breakfast bar. Book your reservation now to enjoy our great Mattoon, IL hotel deals and rates. ... more   less 
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