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La Quinta Inn Chicago Matteson

Certificate of Excellence
5210 West Southwick Drive, Matteson, IL 60443
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La Quinta Inn Chicago Matteson
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La Quinta Inn Chicago Matteson
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95 reviews from our community

Traveler rating
    33
    37
    12
    6
    7
See reviews for
31
17
18
16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
  • All months
    (95)
  • Mar-May only
    (28)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (14)
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Lebanon, IN, United States
1 review
3 of 5 stars Reviewed 1 week ago NEW

I would stay here again because of its convenience and it is dog friendly. Staff was very nice, but room left a little to be desired. Faucet in the bathtub leaked all night and the vanity wasn't clean. There were water stains on the counter.

Review collected in partnership with La Quinta

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Chicago, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Had a minor problem when I checked into the hotel. The staff immediately attended to the problem and worked to correct it before I returned back to my room. They were very friendly and they kept saying how sorry they was for the problem I occurred.

Review collected in partnership with La Quinta

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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Very clean hotel with a very friendly staff. It would be a 5 rating but the breakfast is pretty lackluster. It is close to several restaurants though. I stay here all the time when I'm in town. Just remember to either bring your own breakfast or leave early enough to get some.

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Green Bay, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

When possible I always stay at La Quinta, always smiles at the front desk. The rooms are always clean and neat, the beds are always comfortable and the internet is good as well. The breakfast in the morning is more than adequate as well.

Review collected in partnership with La Quinta

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Matteson, Illinois
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 30, 2014

If you do not mind obvious prostitution this may be an okay hotel for you. Although I believe everyone, including sex workers, have a right to make a living, when I pay for a hotel room I expect a bit of discression. I encountered this situation upon checking in and the desk clerk obviously knew the parties involved. This goes... More 

Was this review helpful? Yes 4
Ypsilanti, Michigan
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 30, 2014

I was quite underwhelmed by LaQuinta Inns & Suites at Matteson (Chicago), Illinois. I was "upgraded" to an "Executive Suite" because my reservation was incorrect. The only difference (s) between a regular room and an executive suite is (are) a refrigerator, microwave, and HUGE mirrors. In addition, my room was filthy! The floor wasn't vacuumed, the bathtub had some type... More 

Was this review helpful? Yes 1
Atlanta, Georgia
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 2, 2014

We had another great stay at this hotel; this was our second time at this same location. The check in, and out was fast without any hassles. The staff is really nice, and helpful. It is very close to shopping, and restaurants (there are only a couple of stores in the mall). I just happened to travel with my dog... More 

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Chicago
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 4, 2014

My personal property came up missing from my room. I informed the front desk that my wallet was left in the room and I was assured the room had not been cleaned and no one would go into the room. Well needless to say that wasn't true and my wallet was gone.

Review collected in partnership with La Quinta

Was this review helpful? Yes 1
Chicago, Illinois
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 17, 2014

This is a really nice place with a great staff. Breakfast is always well presented and tasty. Comfortable and clean rooms. Great price for the location. Recommend staying here if you find yourself in the area.

Was this review helpful? Yes 1
Florissant MO, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 25, 2014

I attempted to stay this weekend for two nights but the desk clerk and reservations clerks kept me on hold too long, and finally when they answered they were not at all accommodating (Thursday evening 7:30 PM

Review collected in partnership with La Quinta

Was this review helpful? Yes 1
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