i spent 2 days at this hotel. it was mediocre, nothing great, nothing terrible, but then..... situation is that i had to leave video camera at the hotel for pick-up as i would be back in NY by that time. Mike, the night manager said the case was too big for safe box, even though another employee earlier advised it... more

Very good hotel i get what i paid for and what i expected more

I found the Holiday Inn Matteson to be run down, dirty and the service was poor. The parking lot was filthy. Trash everywhere, and once you walk into the lobby area, the entire lobby is lit with white lighting. I felt like I was in a hospital. The lobby was dirty, carpet was soiled and it smelled like mold. The... more

Was in Illinois recently for a concert and stayed here for 3 nights. For a few extra $$$ I stayed in Room 550 which is the Suite and has a hot tub!! It was very quiet at nights and I had a great sleep each night which is the main thing. Room was clean, sheets were clean and crisp. Towels... more

We stayed at htis hotel for a Tattoo convention and were suppose to get convention rates but were actually charged $30 more a night than anyone else. This was the worst hotel I have ever stayed in. The service sucked. There was blood all around the rim of our toilet. Bedding was dirty and every one there was rude. Hotel... more

The hotel was undergoing renovations and my room had been updated and was very clean with all new carpet and bedding. However, the customer service needs improvement. I was staying there for business and a fellow business traveler asked the front desk if they could call a cab for them when it was time for her to depart. They frankly... more

I recently stayed at this hotel and had booked 2 connecting rooms. The rooms were blocked for us and it was really helpful as I had my children with me. The rooms were of very good size and had 1 king and 2 queens connected by a door. Bathrooms had good showers and decent toiletries. There was free high speed... more