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All 5 Matteson hotels

Holiday Inn Chicago Matteson Conference Center

3.0 of 5 Hotel   |   500 Holiday Plaza Drive, Matteson, IL 60443-2269
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61%
Ranked #3 of 5 Hotels in Matteson
A recent review
3 of 5 stars reviewed 2 weeks ago
Travlr3210 Louisville, Kentucky
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67 reviews from our community

Traveler rating
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    14
    6
    6
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Louisville, Kentucky
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had stayed in this hotel before with no problems, so I feel badly to have to say that our room had bed bugs. I know this is not true of all the rooms, because some people we know were in another room and they did not have bugs. However, my husband and I were bitten. We managed to capture... More

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Nesbit, Mississippi
Top Contributor
56 reviews 56 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Even though this hotel has been around since the 1980's it is still good. There have been some upgrades to the lobby, restaurant and rooms, and some of it still show the nostalgia from it's beginnings. Being from the area originally, I remember when it was built, and the glory of the area. The pool and deck, and some of... More

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Brinkley, Arkansas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel is on point !!!!!!! The cleanliness of this hotel is impeccably ,beds,bathrooms,carpet,windows everything . I love the idea of the only way you can get on the elevator is with your room key and there is plenty of security.Indoor pool,game room and workout room.the hotel has a fabulous upscale restaurant and bar. Very quiet and very little to... More

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Riverview, Florida, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

I stayed in rm 305, which came with a microwave and fridge. The bed was extra fluffy and comfy. Also, the bathroom was nicely decorated. This was a very nice hotel to stay in. Although the hotel could use a little attention, vending machines were almost bare and the carpet in the hall needs to be replaced, the room was... More

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Chicago, Illinois
1 review
5 of 5 stars Reviewed 4 weeks ago

Experienced a death in my family over the weekend and needed some time away from everyone. Came to your hotel and came in contact with your supervisor David. Very professional and knowledgeable. I explained to him my situation and he gave me some words of encouragement to help me through my saddness. It's because of his professionalism and vibrant personality... More

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kansas city
1 review
3 of 5 stars Reviewed August 12, 2014 via mobile

We had trouble checking in due to some things that were not communicated when we reserved our rooms. Also most of our keys had to be changed because they did not work, this happened at least twice. After all the trouble we spoke with David the night supervisor who managed to get everything straight and made sure my family had... More

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IHGCare, Guest Relations Manager at Holiday Inn Chicago Matteson Conference Center, responded to this review

Dear SFDKC, Thank you for your candid review. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We are sorry for the problems you experienced at check in. We are glad to hear that David took good care of you. The feedback we receive from our valued... More

1 review
4 of 5 stars Reviewed August 12, 2014

Nice hotel. Cant remember his name, but the black guy at the front desk was very friendly. There was some hair around the bathroom which I thought was really gross. My main reason for removing a star is the curtains on the first floor. They are not long enough. I felt very uncomfortable. Also as I walked through the parking... More

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united states
Top Contributor
77 reviews 77 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 8, 2014

I had not stayed at this location for several years. I was pleasantly surprised that it was back to being a holiday inn and had been updated. Very nice accommodations and the food in the restaurant bar was excellent. I took the suggestion of the waitress and the food was great. I couldn't even eat it all. Portions were large... More

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1 review
5 of 5 stars Reviewed August 6, 2014 via mobile

Great customer service at the front desk. Ask for Leah because she is very nice and has a pretty smile. Rooms are comfortable and the rates are reasonable. The elevators need to be upgraded but overall it is a nice place to stay

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 29, 2014

Overall this is a good hotel to stay. It's near several stores and restaurants. Appearance is clean, room size about average, comfy beds. My complaint is regarding the towels, one hand towel and my sheets had a pink stain in them, those should have been thrown away if not removed during wash. And there was a bath towel with frayed... More

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Additional Information about Holiday Inn Chicago Matteson Conference Center

Address: 500 Holiday Plaza Drive, Matteson, IL 60443-2269
Phone Number:
Location: United States > Illinois > Matteson
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Chicago Matteson Conference Center 3*
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Also Known As:
Holiday Inn Matteson Hotel Matteson
Matteson Holiday Inn

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