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Holiday Inn Chicago Matteson Conference Center

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500 Holiday Plaza Drive, Matteson, IL 60443-2269
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1 room 1 adult
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Holiday Inn Chicago Matteson Conference Center
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122 Reviews from our TripAdvisor Community

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Saskatoon, Canada
Level Contributor
47 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I did a review of this hotel in the summer of 2015 based on a one night stay. I recently stayed here for 2 and a half weeks. As I stated before, the interior of this hotel feels dated but the rooms and bed are comfortable. On the positive side, as in all Holiday Inn Hotels, the reception staff was... More 

Helpful?
Thank Rick Z
Danville, Illinois
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Took a group of middle schoolers there for an overnight before a show choir contest. Entered to find a banquet in one of the rooms off the lobby where smoking was allowed. Not cool. Security told us we needed to get the kids to their rooms before the bar started to get busy as there would be things inappropriate for... More 

Helpful?
Thank jwoodrow2014
Missouri
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We traveled to the Chicago area for the weekend to visit family and decided to stay here since it was down the road from them. Check in went smoothly and the front desk attendant was friendly and polite. We stayed on the 5th floor with a view of the highway but we did not have any problems with noise. We... More 

Helpful?
Thank eastcoastdyme
Chicago, Illinois
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 weeks ago

We booked two rooms in order to participate in the Chosen Few NYE party. I booked an additional night so that I could spend the next day with my grandchildren at the hotel pool. My grandsons and I ate at Bar Louie. The book in my room had a document stating kids eat free AM and PM with a paying... More 

Helpful?
Thank CookinSista
Sara P, Front Office Manager at Holiday Inn Chicago Matteson Conference Center, responded to this review

Thank you for sharing your feedback. We sincerely apologize the staff was not accommodating in helping find a solution to your questions. We can assure you this situation had been addressed and will not happen again. We do hope you enjoyed your stay otherwise celebrating New Years Eve with us and having your grandchildren with you. We do look forward... More 

Algonac, Michigan
Level Contributor
204 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed January 1, 2016

Moved from IL but needed to go back to visit friends and meeetings and decided to stay at near our old house the Holiday Inn. They have renovated the place not long ago so it's fresh and enjoyable to stay. The bed was comfortale with great pillows. They have a active club in the facility. The staff are very friendly.

Helpful?
Thank BigDMI
Sara P, Front Office Manager at Holiday Inn Chicago Matteson Conference Center, responded to this review

Welcome back to Illinois! We are thrilled to hear you enjoyed your stay with us! Please come back and visit soon! Happy New Year! More 

Boston, Massachusetts
Level Contributor
151 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed December 28, 2015

Don't be put off by the odd location...this is actually a nice hotel. The hotel is situated in what seems to be an office building parking lot, a bit removed from everything else around it. The hotel doubles as a conference center, so it has that enormous conference hotel feel to it. I was upgraded to a suite which was... More 

Helpful?
Thank Evan M
Sara P, Front Office Manager at Holiday Inn Chicago Matteson Conference Center, responded to this review

Thank you for taking the time to share your feedback with us. We appreciate the kind words and are happy to hear you enjoyed your stay. We look forward to your return! Happy New Year to you and your family! More 

Chattanooga, Tennessee
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 27, 2015

Went to the area for a funeral. Chose this hotel because of price and reputation. When I booked the room I was told my total would be 84 dollars. When I checked out I was given a receipt for 84. Only to get home and find out my account was charged 109. We didn't use the phone the safe or... More 

Helpful?
Thank Missmisty4569
Sara P, Front Office Manager at Holiday Inn Chicago Matteson Conference Center, responded to this review

Thank you for taking the time to share your feedback. I sincerely apologize for the miscommunication concerning your bill. Upon review of the reservation the price per night was $84 plus taxes, however we do an additional authorization for incidentals of $25 which can take 7-10 business days to be released from your bank. I apologize my staff did not... More 

Las Vegas Nevada, United States
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 11, 2015 via mobile

Once I figured out how to get to this hotel (look for the Toys R Us sign), everything became more pleasant as the trip went on. I was greeted professionally and courteously and welcomed to check out Bar Louie for half price burger night. The room was very clean and is great condition. The TV had to be re-programmed at... More 

Helpful?
Thank Kelly R
Sara P, Front Office Manager at Holiday Inn Chicago Matteson Conference Center, responded to this review

Thank you for taking the time to share your experience with us. We are so thrilled to hear you enjoyed your stay and had some great food as well! We definitely look forward to your return! Happy holidays! More 

Louisville, Kentucky
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed November 22, 2015 via mobile

The reason we booked this far from the city was because of the price, the amenities offered and 3 star quality. The hotel has a pool/whirlpool, free parking and a restaurant/bar on site. The hotel is large scale and is updated nicely. We were very pleased at checkin with our room and how updated and clean it was. Friday evening... More 

Helpful?
Thank crpNindiana
Sara P, Front Office Manager at Holiday Inn Chicago Matteson Conference Center, responded to this review

Thank you for taking the time to share your thoughts and feedback with us. We sincerely apologize the sidewalks and parking lot were not attended to properly after the large amount of snowfall we received. We can assure you we are looking into this situation to see why it was not addressed and will make sure it does not happen... More 

Yorktown, Indiana
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 7, 2015

This hotel was convenient for being close to I-57, but no so close that it was a problem A very large hotel with good beds and updated rooms. Always clean. Two people really shined as I made this plase my home away from home- In the restaurant there is:Marrio, And Cherilyn a couple of hotel employees who really know how... More 

Helpful?
Thank Bryan S
Sara P, Front Office Manager at Holiday Inn Chicago Matteson Conference Center, responded to this review

Thank you for sharing such a great review! We are so thrilled to hear you enjoyed your stay with us! Thank you for the kinds words about Mario and Cherilyn! They are definitely both assets to our team! We will make sure to pass along your acknowledgments to them. We look forward to your return! More 

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