We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 5 Matteson hotels

Country Inn & Suites By Carlson Matteson

2.5 of 5 Hotel   |   950 Lake Superior Drive, Matteson, IL 60443
Hotel website
Hotel deals
Hotel amenities
Special Offer
Book a Business Package
Save Saved
You added Country Inn & Suites By Carlson Matteson to your Saves list
Country Inn & Suites By Carlson Matteson
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
50%
Ranked #4 of 5 hotels in Matteson
A recent review
5 of 5 stars reviewed 5 days ago
Robert L Millstadt, United States
  • Overview
  • Reviews (69)
  • Photos (12)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (6)
  • Location
  • More
true
Write a Review

69 people have reviewed this hotel

Traveler rating
    15
    20
    4
    10
    20
See reviews for
26
11
5
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Louisville, Kentucky
1 review
2 of 5 stars Reviewed 2 days ago NEW

Attending a family member's birthday party in Matteson, IL. This hotel was selected by the party host. It was definitely NOT my choice of accommodation. When we arrived the hotel was without electricity due to a storm & the computer system was down. After a two hour wait, we finally check-in to a very foul smelling room even though a... More

Was this review helpful? Yes
Millstadt, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

excellent stay, very satisfied with our stay, room was exactly what we wanted and needed, it was clean and the staff was friendly and helpful, it was well located for our stay with family to places we needed to go to , food was good and hot, coffee was GREAT needed my coffee in the morning and theirs did the... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Niles, Michigan
2 reviews
4 of 5 stars Reviewed 1 week ago

We enjoyed our one night stay. The staff were pleasant and helpful. The hotel was updated and clean. We had ample supplies in our bathroom and the beds were comfortable. We enjoyed the continental breakfast which included coffee, juice, milk, cereal, eggs, potatoes, sausage, waffles, etc. We did not take advantage of the pool or fitness room but they looked... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 1 week ago

This was not our first choice to stay here. Lots of bad reviews. Checking in noticeable incomplete renovations porojects that are missing final touches. But the front desk was plesent. And when we checked into our room it was clean and smelled good. After we got our things settled in my wife went to get ice the house keeper working... More

Was this review helpful? Yes
Ann Harbor
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

My friends and I were doing our annual road trip, and we needed a place to stay for the night. The location was very convenient because it was right near the expressway. When we walked in the lobby immediately caught my eye. The color schemes and style were on point. The coffee was amazing. The fire place and book shelf... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

It was very clean and presentable. I was given a gift by a young lady by the name of Jamie because at the time of my visit they were doing some construction and renovation. But everyone that worked there that I came in contact with was very nice and respectable, My husband and I were very pleased with this place... More

Was this review helpful? Yes 1
MgtTeam, General Manager at Country Inn & Suites By Carlson Matteson, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed . We can't wait to see you stay with us after our full renovation. Please friend us on Facebook to stay informed of our upcoming specials! regards Andy, General Manager More

crete
1 review
4 of 5 stars Reviewed 2 weeks ago

I stayed here and I was nervous at first because of some bad reveiws. But im glad we did stay. I think they have hired new staff. Our room was very clean. New carpet! Our housekeeper melissa cleaned our room when i asked and didn't make us wait. She let us know a good lunch place too. We are coming... More

Was this review helpful? Yes
MgtTeam, General Manager at Country Inn & Suites By Carlson Matteson, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed . We can't wait to see you stay with us after our full renovation. Please friend us on Facebook to stay informed of our upcoming specials! regards Andy, General Manager More

Matteson, Illinois
1 review
4 of 5 stars Reviewed 3 weeks ago

Thanks to our seven and half hour late Amtrak train, we were bussed to the Country Inn from Union Station for the night. While on the 40 minute bus ride from downtown, I had an opportunity to look at the reviews on Tripadvisor. I was a bit nervous, but when we arrived, I found everything to be in nice shape.... More

Was this review helpful? Yes
MgtTeam, General Manager at Country Inn & Suites By Carlson Matteson, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay with our brand of hotels. Sincerely, Andy S , General Manager More

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

I came here after a ten hour train ride with my two small children. The staff was amazing. Great customer service. The location was ideal with restaurants at every corner. The breakfast buffet. Terrific. But from one very tired mother the best thing about this hotel was the pillows. I slept like a baby. Best sleep in years. I would... More

Was this review helpful? Yes
MgtTeam, General Manager at Country Inn & Suites By Carlson Matteson, responded to this review

Dear valued Patron, We are so happy to have catered to your needs during your overnight stay at our hotel. We know that being a long train trip means less time to enjoy the comfort like your home and thus we wanted to give you that experience. We recommend you visit our brand in your future travel and enjoy the... More

Merrillville
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

This place is being renovated which will help a lot. I missed breakfast because I slept in so I can not comment on that. But housekeeping staff gave me a list of places to go. Overall staff was very nice and helpful I will stay again and would love to see the finished results.

Was this review helpful? Yes
MgtTeam, General Manager at Country Inn & Suites By Carlson Matteson, responded to this review

Thank you so much for being so kind with your words and your compliments. We are working hard to complete the renovations and cannot wait to see the end results. We hope to see you back and show you the new "country" Wishing you a great day and looking forward to your next visit. Regards Andy S and Team, General... More

Owners: What's your side of the story?
If you own or manage Country Inn & Suites By Carlson Matteson, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Country Inn & Suites By Carlson Matteson? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Country Inn & Suites By Carlson Matteson

Address: 950 Lake Superior Drive, Matteson, IL 60443
Phone Number:
Location: United States > Illinois > Matteson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson Matteson 2.5*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Priceline, Booking.com, Expedia, Orbitz, Tingo, Hotels.com, TripOnline SA, BookingOdigeoWL, Venere and Otel so you can book your Country Inn & Suites By Carlson Matteson reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn & Suites By Carlson Matteson Hotel Matteson
Country Inn And Suites By Carlson Matteson
Country Inn Matteson
Matteson Country Inn

12 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2)
Viewed
Room/suite (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (1)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Matteson with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
84

Questions & Answers

Questions? Get answers from Country Inn & Suites By Carlson Matteson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer