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Hampton Inn & Suites Chicago Southland-Matteson

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20920 Matteson Avenue, Matteson, IL 60443
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Hampton Inn & Suites Chicago Southland-Matteson
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Hampton Inn & Suites Chicago Southland-Matteson
Hampton Inn & Suites Chicago Southland-Matteson
Hampton Inn & Suites Chicago Southland-Matteson
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207 reviews from our community

Traveler rating
    112
    60
    17
    9
    9
See reviews for
89
28
12
65
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn & Suites Chicago Southland-Matteson
See the most recent reviews
Maple Heights, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 6, 2014

This hotel is reasonably priced and very comfortable. It is neat and clean. The decor is pleasing. The staff was very polite. The bed felt so good that I checked to see what brand the mattress was. I slept so good. Not only did the mattress feel good, the bed linen smelled extra fresh. I can't say enough about the... More 

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are glad to read you enjoyed your bed and linens so much here at the Hampton Inn & Suites Chicago Southland-Matteson. Thank you for such a nice review and we hope to see you again soon. More 

Contributor
13 reviews 13 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 2, 2014

This is the hotel of choice when staying in the Chicago area. I am in agreement with the previous reviewer that the biggest disappointment was the pool area. The reason for me is because it was closed the entire time of my stay (4 nights!). I don't know what was going on nor did I ask, but I was looking... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are glad to be your choice in the Chicago area. Thank you for such a nice review of our hotel the Hampton Inn & Suites Chicago Southland-Matteson. We look forward to your next visit. More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 2, 2014

Visiting from North Carolina and enjoyed my stay. The staff were great and made me feel welcomed. The rooms were clean and the bed....OMG....was so comfy. I sunk in and didn't want to get out of bed. Will always make sure to stay at the Hampton Inn.

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are happy to read you enjoyed your stay here at the Hampton Inn & Suites Chicago Southland-Matteson and happy you will make us your go to hotel when in the area. Thank you for such a nice review. More 

Chicago, Illinois
1 review
3 of 5 stars Reviewed July 28, 2014

This hotel takes mediocrity to a whole new level. This weekend I stayed here with a couple friends and a child. I have to get my complaints off my chest first -- #1: THE POOL WAS DISGUSTING. That was, far and away, my biggest complaint. My friend's child was looking forward to swimming, as was I. We did swim, but... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are shocked and dismayed to learn of your experience. This is certainly not representative of the level of service we strive to extend to our guests. Please know your comments are taken very seriously and will be acted upon immediately. I thank you very much for your review and sincerely hope that you will give us another opportunity and... More 

ft wayne, United States
1 review
4 of 5 stars Reviewed July 20, 2014

Rooms were very clean and roomy. especially liked the double queen rooms with sofa bed included. perfect for families with kids. only downer was the sound of the air conditioner running at night. Breakfast was great especially

Review collected in partnership with Hampton

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KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Happy Birthday to your mom and we hope to see you and her again next year! We are glad you enjoyed your stay here at the Hampton Inn & Suites Chicago Southland-Matteson and would like to thank you for such a nice review. More 

Monroeville, United States
1 review
4 of 5 stars Reviewed July 19, 2014

The room was clean and spacious. Nice complimentary breakfast. Check-in was fast. Lots of restaurants, stores and gas stations to choose from. Only 10 minutes from Tinley Park's ampi-theather. Would recommend this hotel.

Review collected in partnership with Hampton

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Thank you for recommending our hotel the Hampton Inn & Suites Chicago Southland-Matteson to others and for your nice review. We always enjoy hearing from our guests. More 

Clinton Township, Michigan
Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 15, 2014

This hotel is very nice, has clean common areas and a very friendly staff. Although I was not too impressed by the breakfast options, but for the price, cleanliness and friendliness of the staff made up for my "gripe". The breakfast was a hot breakfast and did include the waffle maker and things like oatmeal, juice and some proteins, I... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Your recommendation to others is greatly appreciated and we hope to be seeing you again here at the Hampton Inn & Suites Chicago Southland-Matteson soon. Thank you for such a nice review. More 

Kansas City, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 13, 2014

Rooms were clean rooms. Staff were friendly, knowledgeable and efficient in carrying out their duties. Appeared to be quite satisfied with the work environment. Checking in and out was efficient and speedy. Breakfast offered healthy choices. Food was tasty. Could not have asked for more. Felt secure throughout the stay.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Thank you for taking the time to write such a nice review of our hotel the Hampton Inn & Suites Chicago Southland-Matteson. We look forward to your next visit. More 

Atlanta, GA, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 11, 2014

Best hotel in Matteson, IL. Everytime I visit the South Chicago area, I stay at this hotel. The staff is very friendly and professional; the rooms are large, clean and comfortable; and the price is well-worth the stay.

Review collected in partnership with Hampton

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Thank you for being a return guest here at the Hampton Inn & Suites Chicago Southland-Matteson. Your great review is highly appreciated. Thank You! More 

Portage, Michigan
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 10, 2014

Stayed here for nearly 3 weeks for business and the staff and facility were outstanding. Easy to get to right off I-57 & lots of shopping & food choices close by. Quiet & comfortable rooms, clean and an excellent housekeeping staff. Welcoming front desk folks every time I came in or left. Great stay and I'd recommend it for work... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are glad to read you enjoyed your 3 week stay here at the Hampton Inn & Suites Chicago Southland-Matteson. We appreciate your review and your business. More 

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