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Hampton Inn & Suites Chicago Southland-Matteson

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20920 Matteson Avenue, Matteson, IL 60443
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Hampton Inn & Suites Chicago Southland-Matteson
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Hampton Inn & Suites Chicago Southland-Matteson
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210 Reviews from our TripAdvisor Community

Traveler rating
    115
    60
    17
    9
    9
See reviews for
90
30
12
65
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Springfield, Missouri
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel is wonderful! All the staff is friendly and helpful. They go the extra mile. We knew others who stayed in a couple of the hotels in this area and they were sorry they didn't stay at the Hampton. This hotel is clean, modern and has everything you need in a hotel stay. If they don't they'll try to... More 

Review collected in partnership with Hampton

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East Moline, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I have visited this Hampton Inn on several occasions and I keep coming back because of the excellent service and the very, very clean and nice looking rooms! The bed and pillow are always comfortable. Nice pool and exercise room too.

Review collected in partnership with Hampton

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KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Thank you for being a return guest and for giving us such a nice review. We look forward to your next visit here at the Hampton Inn & Suites Chicago Southland-Matteson . More 

St. Catharines, Canada
Top Contributor
207 reviews 207 reviews
59 hotel reviews
157 helpful votes 157 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were near the end of a cross country tour and having just driven from Omaha, did not want to get stuck in Chicago traffic. So, we chose a hotel south of Chicago but still on the route back to the Toronto area (easiest and quietest through southern Michigan and across at Port Huron/Sarnia) We were very pleasantly surprised at... More 

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KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Thank you for telling others about your restful pleasant stay here at the Hampton Inn & Suites Chicago Southland-Matteson. Your review and your business are appreciated. We hope to see you again on your next visit our way. More 

Charleston, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The front desk staff was incredibly helpful. We arrived at the same time as a tour bus and they quickly got us through the crowd and pushed our registration ahead so we didn't have to wait at all. Lobby is beautiful and room was very clean and comfortable.

Review collected in partnership with Hampton

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KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are glad to read you think we have a great staff and a beautiful hotel here at the Hampton Inn & Suites Chicago Southland-Matteson . Thank you for such a nice review. More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

I stayed at the Hampton on May 1, 2015 and I just want to start off by saying the visit was more than excellent! From the time we walked in the front desk agents Rodney and Darryl went above and beyond to not only find us the best room but also the best rates for my families stay. They were... More 

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KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

 Our associates pride themselves on providing excellent guest service and will be pleased to hear they exceeded your expectations! Your review of our hotel the Hampton Inn & Suites Chicago Southland-Matteson will certainly be shared with them. Thank you! More 

Chicago, Illinois
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My chapter stayed at this hotel for our 7 year anniversary. We had a 2 queen bedroom suite with a let out couch. There was a mini kitchen with a refrigerator and microwave. Lots of storage space. We really enjoyed our stay. The hallways were clean and the furniture looked very new. We enough towels in the room for all... More 

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KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Thank you for letting us know how much you enjoyed your stay here at the Hampton Inn & Suites Chicago Southland-Matteson . We look forward to seeing you again soon. More 

Pembroke Pines, United States
2 reviews
5 of 5 stars Reviewed 5 weeks ago

I had an unexpected need for a hotel room. I searched the Hilton Honors app and found this one. It had a beautiful and updated decor. I did not expect to find such a nice hotel in the area. It was a very pleasant surprise. Great job to Hilton!

Review collected in partnership with Hampton

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Thank you for letting us know how pleasant your stay was here at the Hampton Inn & Suites Chicago Southland-Matteson. Your review is appreciated and we look forward to your next visit. More 

Bridgeview
2 reviews
5 of 5 stars Reviewed April 26, 2015

Very clean and well cared for. I left a tip for housekeeping and she didn't take it but instead left a not thanking me for staying there and her cleaning my room. Impressive I really loved the location and resturants in the area. The staff was friendly and very proffesional and greated you as soon as you walked in the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Thank you for taking the time to let us know how pleased you were with your stay here at the Hampton Inn & Suites Chicago Southland-Matteson . We hope to see you again soon. More 

Delaware Water Gap, United States
1 review
5 of 5 stars Reviewed April 25, 2015

The staff was friendly and the hotel was super clean! The breakfast was very good and the location of the hotel was great. There was a lot to do within walking distance. The only con was that the pillows were way too soft and not very comfortable.

Review collected in partnership with Hampton

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We always like hearing from our guests and would like to thank you for such a nice review. We look forward to your next stay here at the Hampton Inn & Suites Chicago Southland-Matteson . More 

Chicago, Illinois
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 19, 2015

Stayed here two years ago for a dance competition. Very quiet, decent breakfast. Pool bigger than other nearby hotels. So this weekend we decided to stay here again. I even recommended it to a friend. Last night was great. Tonight, completely different! A very large group of people, taking up multiple rooms on our floor have been loud, kids running... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are sorry to read about the problems that you encountered during your stay and hope you will give us another chance on your next trip our way. Thank you. More 

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