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Hampton Inn & Suites Chicago Southland-Matteson

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20920 Matteson Avenue, Matteson, IL 60443
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Hampton Inn & Suites Chicago Southland-Matteson
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Hampton Inn & Suites Chicago Southland-Matteson
Hampton Inn & Suites Chicago Southland-Matteson
Hampton Inn & Suites Chicago Southland-Matteson
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197 reviews from our community

Traveler rating
    104
    58
    17
    9
    9
See reviews for
84
28
11
62
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
  • All months
    (197)
  • Mar-May only
    (62)
  • Jun-Aug only
    (63)
  • Sep-Nov only
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  • Dec-Feb only
    (34)
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Oglesby, United States
1 review
5 of 5 stars Reviewed yesterday NEW

We had a room at the Country Suites had a horrible experience checked out and stayed at the Hampton. We were meet with a hotel staff apologizing for the service we received at Country Suites. We found a clean, quiet and friendly hotel with a staff that treated us like family. If you have business or anything going on with... More 

Review collected in partnership with Hampton

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Senior Contributor
44 reviews 44 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed yesterday NEW

I have to say this hotel is in a location that proves that Chicago does have trees. Close to a place that is a walk in the woods park. Calm and accessible. I will say not many hometown restaurants around only fast food places. Close to the casinos in the area.

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Top Contributor
132 reviews 132 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Check in went smoothly. My room was clean & comfortable. I had absolutely no issues. I did not mind that my room only had a shower. As I prefer showers over baths. Plus, the stall was quite large. The neighborhood is full of big box department stores. However, the area seems to be in decline. There were a lot of... More 

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KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Thank you for taking the time to write such a good review of our hotel the Hampton Inn & Suites Chicago Southland-Matteson . We look forward to your next visit. More 

Henderson, Kentucky
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel remains well-maintained. The staff is friendly. Convenient to I-65 and I-80, and only 45 minutes from downtown Chicago, and with easy access to western suburbs, this hotel makes a great base for those doing business in or near Chicago.

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KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are glad you enjoy our proximity to Chicago here at the Hampton Inn & Suites Chicago Southland-Matteson . Thank you for such a nice review and for your business. We hope to see you again soon. More 

United States
1 review
4 of 5 stars Reviewed 1 week ago

The room was fabulous, more than enough for three. The continental breakfast was great. We were there for three days and did not have wi-fi access in our room until late on the last day of our stay. Would stay there again

Review collected in partnership with Hampton

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KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are sorry about the Wi-Fi access in your room and would like to apologize to you for that. We glad to read you think your room was fabulous and would like to thank you for taking the time to review your stay. More 

Matteson, United States
1 review
2 of 5 stars Reviewed 1 week ago

The restaurant staff for the morning breakfast was excellent. and the staff at the front desk was very poliet. but did not have any hot water for the extended stay of the weekend and the wifi was not working properly

Review collected in partnership with Hampton

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KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input on our service and appointment and apologize for the inconvenience you encountered. We will use your comments as we continue to evolve our guests' experience moving forward and we hope you will return to stay with us the... More 

1 review
5 of 5 stars Reviewed February 22, 2015

The front desk staff was delightful and very helpful. The hotel was very clean, modern, and very comfortable. The hotel's location was perfect for easy freeway access and local access to businesses and restaurants. The noise level was minimal even being close to the freeway.

Review collected in partnership with Hampton

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KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

It is nice to know you had an enjoyable stay here at the Hampton Inn & Suites Chicago Southland-Matteson and that our location suited you so well. Thank you for such a good review and we hope to see you again soon. More 

Bolingbrook, United States
1 review
5 of 5 stars Reviewed February 19, 2015

Great staff! Great breakfast! Great amenities! Centrally located near restaurants, shopping and family oriented activities! Great stay overall! I'll be recommending Hampton Inn to friends and family!!

Review collected in partnership with Hampton

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

 Thank you for taking the time to compliment our staff here at the Hampton Inn & Suites Chicago Southland-Matteson  Our associates pride themselves on providing excellent guest service and will be pleased to hear they exceeded your expectations! Your review will certainly be shared with them More 

Matteson, United States
1 review
5 of 5 stars Reviewed February 17, 2015

I booked this room at the last minute the day before Valentine's Day. Booking online was quick and easy as well as the check in that night. The room was clean and well heated. The heat was a plus since the windchill that night was about -10 degrees. We checked in late at night so we did not encounter many... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are glad to read you enjoyed your stay and we would like to apologize for the noise you encountered. Your review and your business are appreciated. More 

1 review
5 of 5 stars Reviewed January 5, 2015

I used the hotel as a quick get away for my girlfriend and I. The staff was helpful and friendly, the lady at the front desk was the main reason I purchased the room. All aspects of my stay was great and I would recommend the hotel to friends and family.

Review collected in partnership with Hampton

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are glad you enjoyed your stay here at the Hampton Inn & Suites Chicago Southland-Matteson and hope to be seeing you again soon. Thank you for such a good review. More 

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