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All 5 Matteson hotels

Hampton Inn & Suites Chicago Southland-Matteson

2.5 of 5 Hotel   |   20920 Matteson Avenue, Matteson, IL 60443
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82%
Ranked #1 of 5 hotels in Matteson
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Jackie M Chicago, Illinois
  • Overview
  • Reviews (165)
  • Photos (61)
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  • Room tips (13)
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165 people have reviewed this hotel

Traveler rating
    85
    51
    14
    7
    8
See reviews for
75
20
9
51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Chicago, Illinois
1 review
3 of 5 stars Reviewed yesterday NEW

This hotel takes mediocrity to a whole new level. This weekend I stayed here with a couple friends and a child. I have to get my complaints off my chest first -- #1: THE POOL WAS DISGUSTING. That was, far and away, my biggest complaint. My friend's child was looking forward to swimming, as was I. We did swim, but... More

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ft wayne, United States
1 review
4 of 5 stars Reviewed 1 week ago

Rooms were very clean and roomy. especially liked the double queen rooms with sofa bed included. perfect for families with kids. only downer was the sound of the air conditioner running at night. Breakfast was great especially

Review collected in partnership with Hampton

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KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Happy Birthday to your mom and we hope to see you and her again next year! We are glad you enjoyed your stay here at the Hampton Inn & Suites Chicago Southland-Matteson and would like to thank you for such a nice review. More

Monroeville, United States
1 review
4 of 5 stars Reviewed 1 week ago

The room was clean and spacious. Nice complimentary breakfast. Check-in was fast. Lots of restaurants, stores and gas stations to choose from. Only 10 minutes from Tinley Park's ampi-theather. Would recommend this hotel.

Review collected in partnership with Hampton

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Thank you for recommending our hotel the Hampton Inn & Suites Chicago Southland-Matteson to others and for your nice review. We always enjoy hearing from our guests. More

Clinton Township, Michigan
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This hotel is very nice, has clean common areas and a very friendly staff. Although I was not too impressed by the breakfast options, but for the price, cleanliness and friendliness of the staff made up for my "gripe". The breakfast was a hot breakfast and did include the waffle maker and things like oatmeal, juice and some proteins, I... More

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KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Your recommendation to others is greatly appreciated and we hope to be seeing you again here at the Hampton Inn & Suites Chicago Southland-Matteson soon. Thank you for such a nice review. More

Kansas City, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Rooms were clean rooms. Staff were friendly, knowledgeable and efficient in carrying out their duties. Appeared to be quite satisfied with the work environment. Checking in and out was efficient and speedy. Breakfast offered healthy choices. Food was tasty. Could not have asked for more. Felt secure throughout the stay.

Review collected in partnership with Hampton

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KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Thank you for taking the time to write such a nice review of our hotel the Hampton Inn & Suites Chicago Southland-Matteson. We look forward to your next visit. More

Atlanta, GA, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Best hotel in Matteson, IL. Everytime I visit the South Chicago area, I stay at this hotel. The staff is very friendly and professional; the rooms are large, clean and comfortable; and the price is well-worth the stay.

Review collected in partnership with Hampton

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Thank you for being a return guest here at the Hampton Inn & Suites Chicago Southland-Matteson. Your great review is highly appreciated. Thank You! More

Portage, Michigan
Contributor
20 reviews 20 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for nearly 3 weeks for business and the staff and facility were outstanding. Easy to get to right off I-57 & lots of shopping & food choices close by. Quiet & comfortable rooms, clean and an excellent housekeeping staff. Welcoming front desk folks every time I came in or left. Great stay and I'd recommend it for work... More

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KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are glad to read you enjoyed your 3 week stay here at the Hampton Inn & Suites Chicago Southland-Matteson. We appreciate your review and your business. More

Tulsa, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Great hotel. Just make sure you are not in a room on the 1st floor next to the storage room that also serves as a reception room. You also do not want people in the room above you that sound like they are wrestling until 12 midnight.

Review collected in partnership with Hampton

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are sorry about the noise from the upper floor and would like to apologize to you for that, but we are happy you did like our hotel. We hope to be seeing you again soon. Thank you for your review. More

Chicago, United States
1 review
1 of 5 stars Reviewed June 19, 2014

Horrible customer service!!!!!! Gave our reserved rooms away and laughed. Too bad. ha ha. Don't believe the stated "guaranteed late arrival". Even they don't believe it. Maybe the clerk was having a bad night? But, they turned away 6 rooms. With no help to resolve it.

Review collected in partnership with Hampton

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Thank you for taking the time to write a review about your recent stay with us. We apologize that we were not able to provide you with the quality of services you deserve. We strive to ensure our front desk agents and other team members know how much we value your business. We hope to have another opportunity to serve... More

San Jose, United States
1 review
4 of 5 stars Reviewed June 16, 2014

Had a wonderful experience. Everything was great. the staff was friendly and helpful. The suite was really big. The air conditions could really be improved upon. Love the little bags they gave us upon leaving it was great for the plane.

Review collected in partnership with Hampton

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are glad you had a good experience here at our hotel the Hampton Inn & Suites Chicago Southland-Matteson. Thank you for such a nice review, More

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Additional Information about Hampton Inn & Suites Chicago Southland-Matteson

Address: 20920 Matteson Avenue, Matteson, IL 60443
Phone Number:
Location: United States > Illinois > Matteson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Chicago Southland-Matteson 2.5*
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Also Known As:
Hampton Inn And Suites Chicago Southland-Matteson
Hampton Inn & Suites Chicago Southland-Matteson Hotel Matteson

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Set just off of I-57, the Hampton Inn & Suites Chicago Southland - Matteson hotel in Matteson, IL is your perfect choice just outside of downtown Chicago. All hotel guests can take advantage of our free, hot breakfast buffet daily and 24-hour Suite Shop. Whether you're with us on business or for leisure, you'll enjoy our complimentary WiFi access throughout the hotel. Relax and unwind at our swimming pool, and stay fit in our fitness center. Bring all the comforts of home, we look forward to having you. ... more   less 
Number of rooms
91

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