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All 5 Matteson hotels

Hampton Inn & Suites Chicago Southland-Matteson

2.5 of 5 Hotel   |   20920 Matteson Avenue, Matteson, IL 60443
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82%
Ranked #1 of 5 hotels in Matteson
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
AFBOB Houston, Texas
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  • Reviews (175)
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175 people have reviewed this hotel

Traveler rating
    92
    53
    15
    7
    8
See reviews for
82
22
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52
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Houston, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

Beds felt great, Everything works in the room. Parking is a little tight if you arrive late. Close to shopping and restaurants. Comp breakfast was very good with a nice staff keeping the food coming. Free newspaper every morning. Price not bad for a good quality room.

Review collected in partnership with Hampton

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Thank you for saying you had a good quality room here at the Hampton Inn & Suites Chicago Southland-Matteson. Your review is greatly appreciated. More

Oklahoma City, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Perfect, just like other Hampton Inns, reliable and consistent. Great breakfast selection and easy to get at location off the freeway. A few nice restaurants nearby as well. I highly recommend this hotel if you are in the area and need to have a good, comfortable place to stay. Select the "suite" if you have kids with you as it... More

Review collected in partnership with Hampton

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Thank you for such a nice review of our hotel the Hampton Inn & Suites Chicago Southland-Matteson. We hope to see you again soon. More

Honolulu, Hawaii, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Awesome time at the Hampton Inn. Thanks to Bernadine and Synthia being so helpful to get my room ready and resolve a slight mishap, I will always recommend this hotel to anyone comming to Matteson,IL. Very friendly.

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We will be sure to let our people know how highly you think of them. Thank you for such a nice review of our hotel the Hampton Inn & Suites Chicago Southland-Matteson. More

Madison AL, United States
1 review
4 of 5 stars Reviewed 1 week ago

Would give this hotel a 5-star rating after it upgrades shower doors and get a higher quality towel. Prior coordination for our stay was extremely efficient, great customer service overall. All associates were courteous and helpful. I felt welcome the whole time.

Review collected in partnership with Hampton

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Thank you for such a nice review and for saying such nice things about our staff. We hope to see you again soon. More

Raytown, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff was extremely helpful and generous. I came in late and distraught after getting off the plane which was delayed twice. The staff member offered me a bottle of water, which I thought was a nice gesture; I'm sure she could see I was very tired and ready to get to my room. I would recommend this hotel, as... More

Review collected in partnership with Hampton

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are glad you had an enjoyable stay here at the Hampton Inn & Suites Chicago Southland-Matteson. Thank you for such a nice review and we hope to see you again soon. More

North Carolina
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was actually my second time staying at this particular hotel as it was the hotel of choice for my family during our Family Reunion. I remembered the first time we stayed (about 3 or 4 years ago) I was so impressed and thought the hotel was immaculate. Everything was so great that first time, that I remembered everything about... More

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Thank you for your review of your recent experience at our hotel. I am sorry that there were some issues that you were not completely satisfied with. I thank you for your feedback as it is one of the most important tools that allow us to improve the quality of our products and services. We will certainly use your comments... More

Burlington Township, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I enjoyed my stay tremendously. The staff was very courteous & attentive. Any issue was quickly resolved without hesitation and any additional requests were handled immediately. Food was fresh & cleanliness of facility was superb.

Review collected in partnership with Hampton

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are glad you enjoyed your stay here at the Hampton Inn & Suites Chicago Southland-Matteson and are happy to read your need were handled quickly and efficiently. We hope we will be seeing you again soon. More

Maple Heights, Ohio
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel is reasonably priced and very comfortable. It is neat and clean. The decor is pleasing. The staff was very polite. The bed felt so good that I checked to see what brand the mattress was. I slept so good. Not only did the mattress feel good, the bed linen smelled extra fresh. I can't say enough about the... More

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are glad to read you enjoyed your bed and linens so much here at the Hampton Inn & Suites Chicago Southland-Matteson. Thank you for such a nice review and we hope to see you again soon. More

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is the hotel of choice when staying in the Chicago area. I am in agreement with the previous reviewer that the biggest disappointment was the pool area. The reason for me is because it was closed the entire time of my stay (4 nights!). I don't know what was going on nor did I ask, but I was looking... More

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are glad to be your choice in the Chicago area. Thank you for such a nice review of our hotel the Hampton Inn & Suites Chicago Southland-Matteson. We look forward to your next visit. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Visiting from North Carolina and enjoyed my stay. The staff were great and made me feel welcomed. The rooms were clean and the bed....OMG....was so comfy. I sunk in and didn't want to get out of bed. Will always make sure to stay at the Hampton Inn.

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are happy to read you enjoyed your stay here at the Hampton Inn & Suites Chicago Southland-Matteson and happy you will make us your go to hotel when in the area. Thank you for such a nice review. More

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Additional Information about Hampton Inn & Suites Chicago Southland-Matteson

Address: 20920 Matteson Avenue, Matteson, IL 60443
Phone Number:
Location: United States > Illinois > Matteson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Chicago Southland-Matteson 2.5*
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Also Known As:
Hampton Inn And Suites Chicago Southland-Matteson
Hampton Inn & Suites Chicago Southland-Matteson Hotel Matteson

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Set just off of I-57, the Hampton Inn & Suites Chicago Southland - Matteson hotel in Matteson, IL is your perfect choice just outside of downtown Chicago. All hotel guests can take advantage of our free, hot breakfast buffet daily and 24-hour Suite Shop. Whether you're with us on business or for leisure, you'll enjoy our complimentary WiFi access throughout the hotel. Relax and unwind at our swimming pool, and stay fit in our fitness center. Bring all the comforts of home, we look forward to having you. ... more   less 
Number of rooms
91

Questions & Answers

Questions? Get answers from Hampton Inn & Suites Chicago Southland-Matteson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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