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Americas Best Value Inn

2.0 of 5
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1802 Bittle Place, New Rt 13 & I-57, Marion, IL 62959 (Formerly Days Inn Marion)
Americas Best Value Inn
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Ranked #13 of 16 Hotels in Marion
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30 Reviews from our TripAdvisor Community

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Traveler rating
    8
    2
    2
    5
    13
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9
10
4
1
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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    (30)
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    (5)
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    (14)
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1 review
5 of 5 stars Reviewed 1 week ago

I called ahead of time and explained I was in Marion on a visit for my Grandsons 3rd Birthday. I told the lady at the reception desk that he would be staying with me. She assured me there would be a room here waiting for me. I was nervous because I wanted a clean place at a decent price for... More 

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Ashwin P, Manager at Americas Best Value Inn, responded to this review

Dear Sherri, Thank you for your wonderful feedback regarding your recent stay at our hotel. Hearing appreciative comments from our guests give us the morale booster and motivation to maintain the high quality of service our guests deserve. We constantly think of ways and means to ensure the comfort and satisfaction of our guests. We do hope to see you... More 

West Chicago, Illinois
1 review
1 of 5 stars Reviewed 3 weeks ago

Upon arrival we thought this might not be too bad...just for the weekend. The pool was small but OK. It was the company around it that was questionable. Looks like a hot spot for local party crowd! Sitting on there cars in front of the rooms making a lot of noise! We had teen agers that were afraid to go... More 

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Ashwin P, Manager at Americas Best Value Inn, responded to this review

We appreciate your constructive comments about your recent stay at our hotel. We have taken action on the issues that you have enumerated because we always strive to ensure our customers' satisfaction and comfort. We do hope that you could come and stay with us again in the future. More 

Travelers are raving about these Marion hotels

Byrnes Mill, Missouri
1 review
1 of 5 stars Reviewed June 22, 2015

motel advertised as non smoking . room smelled of stale cigarette smoke.cigarette burn marks on bathroom sink.toilet seat broke...no security lock on inside of door. no wi fi. given code twice . neither of them worked.poor cell service in the rooms

Was this review helpful? Yes
Ashwin P, Manager at Americas Best Value Inn, responded to this review

We thank you for your feedback on your recent stay at our hotel. Our guests' comfort and satisfaction are topmost among our priorities. Please rest assured that we have initiated the necessary action to ensure quality service to our patrons. We do hope that you will come and stay with us again when you visit Marion. More 

Ballwin, Missouri
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 21, 2015

As a frequent traveler and hotel snob I was very skeptical of what I would find at the Marion ABVI after reading all the negative reviews. We traveled to Marion for a ball tournament and this is the motel that some mom picked out for us. I read and absorbed every negative review and only glanced at the positive ones.... More 

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Ashwin P, Manager at Americas Best Value Inn, responded to this review

We would like to thank you for taking your time to submit your comments regarding your recent stay at our hotel. It is good to know that you found our hotel to be clean, the staff friendly, breakfast delicious and the location ideal. However, we do apologize for some of the inconveniences that you had experienced. We have taken note... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 11, 2015

Americas Best Value Inn is definitely an economy chain and I've stayed at a few over the past couple months. They don't seem to have very strict standards from one to the next. This one needs some significant updates to the room, and a big overhaul in housekeeping standards. The sheets and towels had some pretty disgusting looking marks on... More 

Was this review helpful? Yes 2
Ashwin P, Manager at Americas Best Value Inn, responded to this review

Dear Jgaggle, Thank you for giving your feedback on your recent stay at our hotel. We have taken note of your comments and have instituted the necessary steps to make our housekeeping staff recognize the importance of maintaining cleanliness and proper sanitation to ensure the utmost satisfaction of our guests. We do hope to see you again during your next... More 

Janesville, Wisconsin
1 review
2 of 5 stars Reviewed April 27, 2015

We booked two rooms, the one room had a broken toilet and bathroom faucet so they did move those two people to another room. The room that I stayed in had sheets that should have been thrown away years ago. They did replace them the next day. We had no alarm clock and they got one to the room in... More 

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Ashwin P, Manager at Americas Best Value Inn, responded to this review

Thank you for your comment. We sincerely apologize for the housekeeping oversight on our part. We have done the necessary corrective measures so that the same service inadequacies will not happen again. We value customer satisfaction and we strive to do our best to ensure the comfort of our guests. We do hope that you could come again the next... More 

Holland, Michigan
Level Contributor
72 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed April 26, 2015

This is a walk-in room from the outside, no center hall. The room was clean but very dated. The light fixtures must have been the originals and the bedspreads were very faded. There was a vinyl floor, a full sized refrigerator and small microwave. The bath was small and the vanity was coming apart. They offer a breakfast with two... More 

Was this review helpful? Yes 1
Ashwin P, Manager at Americas Best Value Inn, responded to this review

Thank you for your comments regarding your recent stay at our hotel. We are glad that you had a pleasant time with us. We will keep your suggestions in mind and we hope to see you again during your next visit to Marion. More 

Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 8, 2015

This place is a scuzzy dive. My sheets weren't changed and had blood/feces on them. Hair on the pillows, and when I addressed this with the front desk, she offered me another room as if I would stay in a place where that is their level of expectations. The whole place smelled like marijuana, there is a storefront bar built... More 

Was this review helpful? Yes 1
Ashwin P, Manager at Americas Best Value Inn, responded to this review

Thank you for your comment. We listen to our guests' feedback in order to improve on our services. We apologize for the disappointing experience you have had at our hotel. Rest assured that we have noted the issues and are implementing corrective measures. More 

GERMANTOWN
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed December 12, 2014

Previously we have praised this hotel, now we will no longer stay there after booking in advance for a non smoking room, called about 8PM and told would be very late arrival, asked if our non smoking room was saved, and told "no problem". When we arrived we were given a room that when I opened the door the tobacco... More 

Was this review helpful? Yes 1
Ashwin P, Manager at Americas Best Value Inn, responded to this review

We appreciate comments from our guests especially from repeat customers like you. We are deeply sorry for the disappointment you felt during your last stay at our hotel. We have taken note of the problem and are implementing corrective measures to ensure the utmost comfort and satisfaction of our guests. We do hope to be of service to you in... More 

Mesa, Arizona
Level Contributor
106 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed October 25, 2014

I've stayed at a number of America's Best Value Inns around the country and was never disappointed until I stayed at this one. It used to be a Days Inn and I think a Ramada Inn before that and it's gone downhill since then. The room was just OK but very crowded. The toilet broke but luckily it was just... More 

Was this review helpful? Yes
Ashwin P, Manager at Americas Best Value Inn, responded to this review

Thank you for taking the time to comment on your stay at our hotel. We apologize for whatever inconvenience that you have experienced. We are taking the necessary action to improve on our services as well as the amenities that our hotel is offering. We do hope that you would come back and feel the difference. Mita Patel More 

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