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Comfort Inn Marion

#2 of 16 Hotels in Marion
Certificate of Excellence
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2403 Black Diamond Drive, Route 13 & O'Neal, Marion, IL 62959
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Choice Privileges Points
1 room 1 adult
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Comfort Inn Marion
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256 Reviews from our TripAdvisor Community

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Atlanta, Georgia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I always stay at Comfort Inn Marion when I visit my daughter who attends "Southern Illinois University"..We always receive excellent customer service.. The rooms are very clean and the breakfast is pretty good too....conveniently located to all the shopping and dining areas...

Helpful?
Thank Debra M
1 review
5 of 5 stars Reviewed 6 days ago NEW

I was very pleased with my stay this past weekend at the Marion Comfort Inn. The hotel was neat and tidy. Everything was clean, and all the employees were polite and prompt. But the best part was the free hot breakfast. I was resigned to another hotel breakfast of a banana and some juice because of my intolerance to many... More 

Helpful?
Thank Kimberly R
Granite City, Illinois
Level Contributor
41 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Altho this property was a little difficult to get into, once there everything was great. Check in was swift, our room with 2 queen beds was spacious, and the beds were comfortable, and there 5 pillows on the bed with different choices of comfort, my husband likes a soft pillow and I like a firm, so we were both pleased.... More 

Helpful?
Thank Linda E
Shiloh, Illinois
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed there for a basketball tournament for my son. Everyone on the team stayed there. From the moment we checked in Terri was so nice!! She helped us with everything we needed. She even gave us breakfast room on Saturday evening to order in pizza and watch our high school basketball's team game that was being televised. The entire... More 

Helpful?
Thank tadchazmom
Kelly M, Manager at Comfort Inn Marion, responded to this review

Thank you for the wonderful review! We enjoyed having your group stay with us and hope to see you again next year! More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Had a wonderful stay here with multiple families for a junior high basketball tournament. Teri at the front desk gave us good restaurant suggestions and was very accommodating to our group. Very near great food options and shopping. Would recommend. Good bang for your buck.

Helpful?
Thank Samnbenzmom
Kelly M, Manager at Comfort Inn Marion, responded to this review

Thank you for the fantastic review! We hope that your team was successful in their tournament. It was a pleasure having your group stay with us. We hope to see you again soon! More 

Schaumburg, Illinois
Level Contributor
3 reviews
5 of 5 stars Reviewed January 4, 2016

This hotel was great! My sister and I had been on the road a long time and it was really nice to fall into this hotel just off I-57. The beds were fluffy and the pillows plentiful. Easy to use heater/AC unit that functioned as desired. No problem finding outlets for electronics and flat screen TV worked great. Wish there... More 

Helpful?
Thank Anne B
A TripAdvisor Member
4 of 5 stars Reviewed January 2, 2016 via mobile

We really like this hotel as a road trip stop-over. It's our second time staying here. It is well maintained and clean. The staff is very friendly. The pool is clean and in good repair. The breakfast was great (the last time - we haven't had it yet this time). All for less than $100!! Convenient access off the highway... More 

Helpful?
Thank A TripAdvisor Member
Walnut Hill, Florida
Level Contributor
47 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 30, 2015 via mobile

We really enjoyed our stay here. The checking guy was friendly and they had 3 different kinds of cookies there for the guests and being a Choice member they had a bottle of water and snack also. The room was nice and clean and well taken care of. This hotel appears to be family owned and you can tell by... More 

Helpful?
Thank firetater
Level Contributor
5 reviews
3 of 5 stars Reviewed December 26, 2015 via mobile

First of all, the hotel staff was great! They were extremely friendly. I did have a couple problems with the hotel - the hot tub did not work, I had to unplug the in-room fridge because it was noisy, and the hotel clerk couldn't find a plunger so I had to buy one as the toilet seemed to have some... More 

Helpful?
Thank Jeffrey I
Kelly M, General Manager at Comfort Inn Marion, responded to this review

Thank you for taking the time to complete this online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Clinton, Arkansas, United States
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 10, 2015

This Comfort Inn is a newer property, near the interstate. The rooms were clean and comfortable. The desk clerk was friendly and helpful in recommending nearby restaurants. Would stay here again without question.

Helpful?
Thank Cheryl H
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