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All 16 Marion hotels

Comfort Inn Marion

2.0 of 5 Hotel   |   2403 Black Diamond Drive, Route 13 & O'Neal, Marion, IL 62959
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Comfort Inn Marion
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95%
Ranked #2 of 16 Hotels in Marion
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
jcILLINOIS Tuscola, Illinois
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176 reviews from our community

Traveler rating
    148
    20
    4
    0
    4
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58
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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English first
Tuscola, Illinois
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel takes things seriously! The lobby and rooms are very clean and comfortable and the staff is helpful and welcoming!! Breakfast was tasty and hot and the dining area very clean. No, it's not the Hilton, but who needs a Hilton when all of your creature comforts are taken care of! Will definitely stay here again!!

Was this review helpful? Yes
Tricia H, General Manager at Comfort Inn Marion, responded to this review

Thank you so much for sharing your recent stay experience and the powerful feedback! We all work together as a team to ensure our guests have the best stay experience possible, and we are so glad that shows! Thank you again! We look forward to visiting with you the next time you are in our area. More

1 review
5 of 5 stars Reviewed 2 weeks ago

I'm in this area every Monday night so I choose to stay here every week, it is a very clean and friendly hotel!! Jordan is always very professional and polite at the desk. I wouldn't stay anywhere else!!! The pool and hot tub are wonderful.

Was this review helpful? Yes
Tricia H, General Manager at Comfort Inn Marion, responded to this review

Thank you for taking the time to share your thoughts and comments on our hotel and staff. We as a team, enjoy hearing our guests feedback and use it as guidelines to ensure we are giving the best possible service and care to our guests. And thank you again for acknowledging Jordan. She is definitely an asset to our guest... More

Arkansas
Top Contributor
59 reviews 59 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent one night here in a King Room. Room was clean and everything was in order. Front desk was extremely helpful and eager to give directions. Hotel is right next to a Harley Davidson dealership and just a few doors down from Mike Mills' 17th Street BBQ restaurant. Highly recommend.

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Tricia H, General Manager at Comfort Inn Marion, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. More

Chicago, Illinois
Contributor
12 reviews 12 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Our 3rd floor room was stifling hot upon arrival. We could not get the AC to pump cold and phoned the desk. A polite, pleasant, blonde young man came up to reset the unit and set the fan on continuous; he believed that would do the trick. We decided to relax in the pool as our room cooled. Unfortunately our... More

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Tricia H, General Manager at Comfort Inn Marion, responded to this review

Thank you for taking the time to share your concerns over your recent stay. I am very sorry you had a problem with the AC during your stay, and that you were not able to enjoy a good nights rest. Our guests comfort is our main goal, and I am very sorry we did not achieve this. I believe the... More

2 reviews
4 of 5 stars Reviewed 4 weeks ago

Everything is brand new. The staff at the front desk are young and eager to help many people were checking in at the same time and they handled it flawlessly. Pool and whirlpool we're great and rooms are spacious. Harley Davidson is in the back of the building (odd number rooms). The guys like to rev their engines so if... More

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Tricia H, General Manager at Comfort Inn Marion, responded to this review

Thank you for sharing your recent stay experience at our property. We really enjoy hearing from all of our guests, and use your feedback as motivators for continuing to exhibit the customer service our guests are entitled to. Again, from our entire team, thank you. We look forward to seeing you again the next time you are in our area. More

Pulaski, Tennessee
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Pros: New, fresh, and clean; Everything works; Microwave oven and refrigerator in room; A bit larger rooms then some with very comfortable betting; Exceptionally friendly and helpful staff; An abundance of dining choices for a variety of appetites very close by; Plenty of shopping nearby for anything you need; Conveniently located off of I-57; Breakfast area very clean; Great traveler's... More

Was this review helpful? Yes
Tricia H, General Manager at Comfort Inn Marion, responded to this review

Thank you for sharing your recent stay experience with us. We appreciate the kind words and comments we need to grow in. We do take all our guests feedback very seriously and I have called our internet tech to ensure all ports are operating as they should be. We apologize if they were not doing your stay. We also try... More

Crown Point, Indiana
Top Contributor
52 reviews 52 reviews
17 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed August 5, 2014

I could just say ditto read all previous reviews. This hotel is worth your visit. Its clean and a outstanding value for your dollar. We only spent one night but would no have a problem with ever coming back again. The staff were first class. Breakfast area had your needs covered. As a added bonus you can walk to many... More

Was this review helpful? Yes
Tricia H, General Manager at Comfort Inn Marion, responded to this review

Thank you for sharing your recent stay experience at our hotel. We really appreciate hearing our guests thoughts and comments on their stay, and use your feedback to grow and change as needed. Also, thank you for the comment concerning the return visit, We take a return stay as the highest compliment! We look forward to seeing you the next... More

Middleburg, Florida, United States
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed August 4, 2014 via mobile

Excellent hotel to stay at! Staff was wonderful and room was immaculate! Pool was pristine and breakfast more than adequate! This area has really built up in recent years, but this is the best hotel in the area!

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Tricia H, General Manager at Comfort Inn Marion, responded to this review

Thank you so much for taking the time to share your lodging experience with us. we are happy you stayed with us and that we exceeded your expectations. Our area has grown substantially in the last few years, and the one thing we try to remember is: if we don't take care of you, someone else will. Thank you again... More

Peoria, IL
Contributor
13 reviews 13 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 3, 2014 via mobile

As others have written, we were so impressed with this Comfort Inn! We always stay at Choice Hotels when we travel, so we have a wide range of experiences, and I have to say this Comfort Inn is hands down the best. The entire hotel was new and clean, including the breakfast area, pool area, and our room. Check in... More

Was this review helpful? Yes
Tricia H, General Manager at Comfort Inn Marion, responded to this review

Thank you so much for taking the time to share your recent stay with us. I have shared your feedback at our team meeting, and we all join in and thank you for the fantastic feedback. We look forward to seeing you and your lovely family the next time you are in our area. Again, a huge thank you. Tricia... More

Saint Louis, Missouri
Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 27, 2014

I stay in hotels about 40-50 nights a year. This Comfort Inn was by far the best Comfort Inn I have ever stayed in. My wife an I stayed here for a little weekend get away and were VERY pleased. The staff was friendly and always helpful. This new hotel was very clean, modern and comfortable. In a great location... More

Was this review helpful? Yes 1
Tricia H, General Manager at Comfort Inn Marion, responded to this review

I can't begin to tell you how happy it made me to read about your experience at our hotel! The team here strives to make each guest experience as close to perfect as possible. When we accomplish that goal, we've done our job! We know there are many lodging choices available in Marion and are so pleased that you chose... More

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Additional Information about Comfort Inn Marion

Address: 2403 Black Diamond Drive, Route 13 & O'Neal, Marion, IL 62959
Phone Number:
Location: United States > Illinois > Marion
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Marion 2*
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