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All 16 Marion hotels

Comfort Inn Marion

2.0 of 5 Hotel   |   2403 Black Diamond Drive, Route 13 & O'Neal, Marion, IL 62959
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Ranked #1 of 16 Hotels in Marion
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
luckylady4_11 Illinois City, Illinois
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190 reviews from our community

Traveler rating
    159
    23
    4
    0
    4
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63
37
18
32
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Illinois City, Illinois
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Holiday Inn Express on our way down to Memphis and stayed at the Comfort Inn on our way back.. The Comfort Inn knocked the Holiday Inn off the map!! The beds were so comfortable at the Comfort Inn unlike the hard ones at the Holiday Inn Express. The breakfast area was much bigger and cleaner at... More 

Was this review helpful? Yes
Tricia H, General Manager at Comfort Inn Marion, responded to this review

Thank you so much for choosing to stay with us on your return trip through our area! Our entire team was very humbled by your high praise. We truly enjoy meeting and getting to know our guests as they stop in during their travels, and are pleased it shows. We are also very proud of our hotel, and thank you... More 

Contributor
17 reviews 17 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

On business I have a choice and in Marion, I always pick Comfort Inn on Black Diamond Road. There are more than 3 Comfort hotels in Marion Kristen at the front desk was awesome I'll be back in the area next month and I'll stay here again.

Was this review helpful? Yes
Tricia H, Manager at Comfort Inn Marion, responded to this review

Thank you for staying with us, and for the fantastic feedback! We are still the new hotel in the area, and are aware of the importance of our guests comments and feedback. Thank you again for staying with us, and for taking the time to share your stay experience. We appreciate it more than we can say. More 

Houston, Texas, United States
Top Contributor
79 reviews 79 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 2, 2014

Our family stayed in three rooms at this hotel over the Thanksgiving holiday while visiting family for the weekend. We were very comfortable in our rooms and the hotel in general. The facility was clean and we felt very safe. The beds were made well and the breakfast was good. When we need to stay in Marion, IL again this... More 

Was this review helpful? Yes
Tricia H, General Manager at Comfort Inn Marion, responded to this review

Thank you so much for taking the time to share your recent stay with us. As we are aware, there are many choices for lodging in the area, and we appreciate you chose to stay with us, and that you would return in the future! Again, thank you for the great feedback. We look forward to seeing you again the... More 

Contributor
17 reviews 17 reviews
5 hotel reviews
5 of 5 stars Reviewed November 24, 2014

I was here in Aug 2014 and gave a 5 star review, well it's still 5 star in my book. I stay in hotel's 100 nights a year. Good location and professional staff are what I look for and have found here. I drive 3 to 4 hours to get here and I want easy check-in, clean quiet room and... More 

Was this review helpful? Yes
Tricia H, General Manager at Comfort Inn Marion, responded to this review

Thank you for taking the time to share your stay experience with our hotel! We love hearing from our guests, and consider your return visit to be the highest praise! Thank you again for choosing to stay with us, and for the fantastic feedback! We look forward to seeing you again the next time you are in our area. More 

Senior Contributor
40 reviews 40 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 12, 2014

Checking in was very easy. The staff was extremely helpful and friendly. The rooms were a nice size and very clean. Continental breakfast area was large and clean. They offer a wide variety of breakfast options as well. Good bang for your buck!

Was this review helpful? Yes
Tricia H, General Manager at Comfort Inn Marion, responded to this review

Thank you for taking the time to share your recent stay with us. Our team enjoys hearing our guests comments and feedback, and we use these as learning tools to grow with our guest needs. Again, thank you for choosing to stay with us and for the positive feedback! We look forward to seeing you again the next time you... More 

Taylorville, Illinois
1 review
5 of 5 stars Reviewed October 28, 2014

I recently took a trip to visit my daughter and we stayed at this hotel. From the minute I walked through the door I was greeted and felt right at home, from the fresh baked cookies to the goodie bag (for being apart of their rewards system). The room was so nice and clean and the hotel even still had... More 

Was this review helpful? Yes
Tricia H, General Manager at Comfort Inn Marion, responded to this review

Thank you so much for sharing your recent stay experience at our property! We as a team, enjoy meeting and getting to know our guests, and bringing them in to what we call our "Comfort family!" Again, thank you for the wonderful feedback! We will share your great comments at our team meeting, for all our staff. We look forward... More 

Harrisburg, Illinois
1 review
5 of 5 stars Reviewed October 27, 2014

My two sons and I recently stayed at this hotel and had a great time! The front desk person, I believe her name is Jordan greeted us and was very helpful. Our check in went smoothly also. Our room was clean and quiet. We swam in the pool and the boys had fun! There are several restaurants close by and... More 

Was this review helpful? Yes
Tricia H, General Manager at Comfort Inn Marion, responded to this review

Thank you so much for sharing your recent stay with and the kind words. We have a great team here and we truly enjoy meeting and getting to know our guests. I have shared your feedback with our team, and we all thank you for choosing to stay with us. We hope you and your sons will stay again soon. More 

Texas, United States
1 review
5 of 5 stars Reviewed October 23, 2014

The accommodations and staff are excellent at Comfort Inn, Marion, IL. We had a group of 18 rooms in October and were treated like royalty. Our friends and family all commented on how they loved the beds, linens and service. We have been coming to Marion this time of year for about 10 years and this will now be our... More 

Was this review helpful? Yes
Tricia H, General Manager at Comfort Inn Marion, responded to this review

Thank you so much for sharing your recent stay with us Pat T. Our entire team was wowed by your great comments and feedback, and wanted to share with you how much we enjoyed having your group! We always strife to make our guests feel like they are part of our family, and we personally feel your group are one... More 

Louisville, Kentucky
1 review
5 of 5 stars Reviewed October 10, 2014

The staff at this hotel is pleasant and very cordial. They make me feel at home. I was frustrated when manager at Fairfield Inn and Suites in Marion treated me badly(after staying there for 2 good years and paying them almost 10,000 dollars a year of my salary!!). When I met manager at Comfort Inn and talked to her, she... More 

Was this review helpful? Yes
Tricia H, General Manager at Comfort Inn Marion, responded to this review

Our team would like to thank you for the wonderful feedback! We love meeting and getting to know our guests, and we are glad it shows. Thank you again. We appreciate you sharing your stay and your kind words. We look forward to you being our guest for 2 years plus!! More 

Nashville
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 9, 2014

My husband and I spent one night here on the way back from a trip. The young man at the reception desk was very nice as we checked in. We were pleasantly surprised when we checked in because we had stayed at a hotel in this area on a prior trip. It was very spacious and comfortable. The room was... More 

Was this review helpful? Yes
Tricia H, General Manager at Comfort Inn Marion, responded to this review

Thank you so much for sharing your recent stay with us, and the excellent feedback. We appreciate you choosing to stay with us, and are so happy we made your visit so enjoyable. Thank you again. We look forward to seeing you again the next time you are in the area. More 

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Additional Information about Comfort Inn Marion

Address: 2403 Black Diamond Drive, Route 13 & O'Neal, Marion, IL 62959
Phone Number:
Location: United States > Illinois > Marion
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Marion 2*
Number of rooms: 64
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Hotel Style:
#1 Family Hotel in Marion
#1 Business Hotel in Marion
#2 Romantic Hotel in Marion

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