We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 16 Marion hotels

Comfort Inn Marion

2.0 of 5 Hotel   |   2403 Black Diamond Drive, Route 13 & O'Neal, Marion, IL 62959
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Save Saved
You added Comfort Inn Marion to your Saves list
Comfort Inn Marion
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
95%
Ranked #1 of 16 hotels in Marion
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Ed V
  • Overview
  • Reviews (173)
  • Photos (25)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (39)
  • Location
  • More
Write a Review

173 people have reviewed this hotel

Traveler rating
    145
    20
    4
    0
    4
See reviews for
58
35
18
29
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Any
English first
Chicago, Illinois
Contributor
12 reviews 12 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Our 3rd floor room was stifling hot upon arrival. We could not get the AC to pump cold and phoned the desk. A polite, pleasant, blonde young man came up to reset the unit and set the fan on continuous; he believed that would do the trick. We decided to relax in the pool as our room cooled. Unfortunately our... More

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 1 week ago NEW

Everything is brand new. The staff at the front desk are young and eager to help many people were checking in at the same time and they handled it flawlessly. Pool and whirlpool we're great and rooms are spacious. Harley Davidson is in the back of the building (odd number rooms). The guys like to rev their engines so if... More

Was this review helpful? Yes
Tricia H, General Manager at Comfort Inn Marion, responded to this review

Thank you for sharing your recent stay experience at our property. We really enjoy hearing from all of our guests, and use your feedback as motivators for continuing to exhibit the customer service our guests are entitled to. Again, from our entire team, thank you. We look forward to seeing you again the next time you are in our area. More

Pulaski, Tennessee
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Pros: New, fresh, and clean; Everything works; Microwave oven and refrigerator in room; A bit larger rooms then some with very comfortable betting; Exceptionally friendly and helpful staff; An abundance of dining choices for a variety of appetites very close by; Plenty of shopping nearby for anything you need; Conveniently located off of I-57; Breakfast area very clean; Great traveler's... More

Was this review helpful? Yes
Tricia H, General Manager at Comfort Inn Marion, responded to this review

Thank you for sharing your recent stay experience with us. We appreciate the kind words and comments we need to grow in. We do take all our guests feedback very seriously and I have called our internet tech to ensure all ports are operating as they should be. We apologize if they were not doing your stay. We also try... More

Crown Point, Indiana
Top Contributor
52 reviews 52 reviews
17 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I could just say ditto read all previous reviews. This hotel is worth your visit. Its clean and a outstanding value for your dollar. We only spent one night but would no have a problem with ever coming back again. The staff were first class. Breakfast area had your needs covered. As a added bonus you can walk to many... More

Was this review helpful? Yes
Tricia H, General Manager at Comfort Inn Marion, responded to this review

Thank you for sharing your recent stay experience at our hotel. We really appreciate hearing our guests thoughts and comments on their stay, and use your feedback to grow and change as needed. Also, thank you for the comment concerning the return visit, We take a return stay as the highest compliment! We look forward to seeing you the next... More

Middleburg, Florida, United States
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Excellent hotel to stay at! Staff was wonderful and room was immaculate! Pool was pristine and breakfast more than adequate! This area has really built up in recent years, but this is the best hotel in the area!

Was this review helpful? Yes
Tricia H, General Manager at Comfort Inn Marion, responded to this review

Thank you so much for taking the time to share your lodging experience with us. we are happy you stayed with us and that we exceeded your expectations. Our area has grown substantially in the last few years, and the one thing we try to remember is: if we don't take care of you, someone else will. Thank you again... More

Peoria, IL
Contributor
13 reviews 13 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

As others have written, we were so impressed with this Comfort Inn! We always stay at Choice Hotels when we travel, so we have a wide range of experiences, and I have to say this Comfort Inn is hands down the best. The entire hotel was new and clean, including the breakfast area, pool area, and our room. Check in... More

Was this review helpful? Yes
Tricia H, General Manager at Comfort Inn Marion, responded to this review

Thank you so much for taking the time to share your recent stay with us. I have shared your feedback at our team meeting, and we all join in and thank you for the fantastic feedback. We look forward to seeing you and your lovely family the next time you are in our area. Again, a huge thank you. Tricia... More

Saint Louis, Missouri
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stay in hotels about 40-50 nights a year. This Comfort Inn was by far the best Comfort Inn I have ever stayed in. My wife an I stayed here for a little weekend get away and were VERY pleased. The staff was friendly and always helpful. This new hotel was very clean, modern and comfortable. In a great location... More

Was this review helpful? Yes
Tricia H, General Manager at Comfort Inn Marion, responded to this review

I can't begin to tell you how happy it made me to read about your experience at our hotel! The team here strives to make each guest experience as close to perfect as possible. When we accomplish that goal, we've done our job! We know there are many lodging choices available in Marion and are so pleased that you chose... More

Chicago, Illinois
1 review
4 of 5 stars Reviewed 4 weeks ago

My husband and I used this hotel as our home base for an impromptu weekend exploring the Shawnee National Forest, Cache River State Natural Area, and Giant City state park. A little leery of the two star rating, we were pleasantly surprised - it's a fresh, nicely appointed, very comfortable hotel I believe deserving of a third star. Comfort Inn... More

Was this review helpful? Yes
Tricia H, General Manager at Comfort Inn Marion, responded to this review

Thank you for staying with us, and taking the time to leave a review. I am glad you were able to enjoy the natural surroundings of Southern Illinois! Anytime we get good reviews for our hotel, it reminds our staff what a wonderful job they are doing and encourages us to continue to strive for excellence in everything we do.... More

Arkansas
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My 5 excellent review is keeping in mind it's a 2 star budget hotel. Open for 2 years, it still smells new and is an extremely well kept property. Our room was a nice size, dark, quite with a comfortable king bed. They have free wireless with a strong signal. The only complaint I have is the air kept kicking... More

Was this review helpful? Yes 1
Tricia H, General Manager at Comfort Inn Marion, responded to this review

Thank you for taking the time to leave feedback on your recent stay. We enjoy hearing from all our guests, and use this information as learning tools to improve and grow in areas needed. I am sorry you experienced an issue with the air conditioning. We have tried using an energy saver that is supposed to stay inactive while a... More

Dallas, Texas
Contributor
13 reviews 13 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The hotel was very clean and staff was friendly. The breakfast was just ok and par with most hotel food. We opted to eat out for breakfast all but 1 day of our stay. It is conveniently located to restraunts and stores. The towels were small and thin and it took 3 to dry off. We were in town for... More

Was this review helpful? Yes 1
Tricia H, General Manager at Comfort Inn Marion, responded to this review

Thank you for taking the time to leave your feedback concerning your visit to our property. I am very sorry you encountered the issue of the smoking, and have addressed this, as our staff are not allowed to smoke at the front entrance. Illinois state law mandates 15 feet from any entrance, and I try to enforce this at all... More

Owners: What's your side of the story?
If you own or manage Comfort Inn Marion, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Comfort Inn Marion? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn Marion

Address: 2403 Black Diamond Drive, Route 13 & O'Neal, Marion, IL 62959
Phone Number:
Location: United States > Illinois > Marion
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Marion 2*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Tingo, Priceline, Choice Hotels, Hotels.com, Orbitz, BookingOdigeoWL and Venere so you can book your Comfort Inn Marion reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

25 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Hotel & grounds (1)
Viewed
Bathroom (1)
Viewed
Room/suite (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Hotel & grounds (5)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (8)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Marion with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style
#1 Family Hotel in Marion #1 Romantic Hotel in Marion #1 Business Hotel in Marion
Hotel Class
Official Description (provided by the hotel)
The Comfort Inn is a brand new hotel, with its roots in a guest service honored time frame. We serve a hot, full breakfast every morning, with snacks in the evening. All of our spacious rooms are comfortably patterned for our guest, with a refrigerator and microwave in every room and a 32 inch flat screened TV... We are centrally located near all major intersections and restaurants. ... more   less 
Number of rooms
64

Questions & Answers

Questions? Get answers from Comfort Inn Marion staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer