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All 16 Marion hotels

Comfort Inn Marion

2.0 of 5 Hotel   |   2403 Black Diamond Drive, Route 13 & O'Neal, Marion, IL 62959
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Ranked #1 of 16 Hotels in Marion
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
Valerie066 Overland Park, Kansas
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195 reviews from our community

Traveler rating
    161
    26
    4
    0
    4
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63
40
18
34
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Overland Park, Kansas
Top Contributor
62 reviews 62 reviews
28 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars NEW

This hotel was a welcome stop for us after getting thru the Ice Storm in Tennessee. Right off the interstate, it was a new hotel with terrific reviews, and a nice senior discount as well. Everything you could want for a night's stay. It was spotlessly clean, a larger sized room, and especially good breakfast. The bed was the best... More 

Was this review helpful? Yes
Tricia H, General Manager at Comfort Inn Marion, responded to this review

Thank you for sharing your stay with us and for the fantastic feedback. We love hearing our guest thoughts and comments, and always share them during our team meetings. I will admit, yours brought a few smiles, and a chuckle concerning the color scheme. The colors were picked before us, but we are gradually adding color here and there; especially... More 

Nashville, Tennessee
2 reviews
5 of 5 stars Reviewed 2 weeks ago

No doubt, this hotel deserves the number 1 ranking in Marion. If you choose to stay here, hopefully you'll think the same. We stayed from Feb 13th til Feb 17th. (We initially planned on staying 3 nights, but "winter storm 'Octavia'" forced us to extend our stay for a day. Which was perfectly fine with me. :D The hotel staff... More 

Was this review helpful? Yes
Tricia H, General Manager at Comfort Inn Marion, responded to this review

I am not sure where to start on the many reasons to thank you! Our entire team was humbled by your kind words. We enjoy our job; meeting and getting to know our guests, and making them feel at home while visiting at our property. I have posted a copy of this in our break room for the whole team... More 

Christiana, Tennessee
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I just want to say this is a very nice and clean hotel,very friendly and helpful staff,I would stay here again for sure,clean rooms and a great breakfast as well,nice and peaceful,and easy to get to right off the interstate.

Was this review helpful? Yes
Tricia H, General Manager at Comfort Inn Marion, responded to this review

Thank you so much for the fantastic comments concerning your recent stay with us. Our team is very proud of our property, and enjoy meeting and getting to know our guest, and we are glad it shows. Thank you again, for taking the time to share your feedback! More 

Madison, Indiana
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is in a very busy traffic area and a little hard to find. I knew it was going to be a good stay by the way I was greeted before I ever reached the counter. Jordan was very friendly and had a wonder smile. This kind of customer service goes a long way to a business traveler. The... More 

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Tricia H, General Manager at Comfort Inn Marion, responded to this review

Thank you so much for the great comments and feedback! We are fortunate to have a team that enjoys their job and meeting new guests. We consider ourselves extremely fortunate to have Jordan as a major part of our team! Again, thank you! We look forward to seeing you again soon. More 

Oshkosh, Wisconsin
Top Contributor
96 reviews 96 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have stayed at this hotel before and much prefer it to the previous hotel we stayed in around the area. It is always clean, and the staff friendly. They have free popcorn available in the lobby. They used to also have cookies as I recall, but not a big deal. They have a nice variety of breakfast items. The... More 

Was this review helpful? Yes
Tricia H, General Manager at Comfort Inn Marion, responded to this review

Thank you for sharing your recent stay with us! We consider all return visits to be of the highest compliments we can receive, so thank you for that. We do still offer cookies, but rotate each night with cookies or popcorn, and sometimes we do both, so please always ask if you don't see what you are looking for. We... More 

Illinois City, Illinois
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 25, 2015

We stayed at the Holiday Inn Express on our way down to Memphis and stayed at the Comfort Inn on our way back.. The Comfort Inn knocked the Holiday Inn off the map!! The beds were so comfortable at the Comfort Inn unlike the hard ones at the Holiday Inn Express. The breakfast area was much bigger and cleaner at... More 

Was this review helpful? Yes
Tricia H, General Manager at Comfort Inn Marion, responded to this review

Thank you so much for choosing to stay with us on your return trip through our area! Our entire team was very humbled by your high praise. We truly enjoy meeting and getting to know our guests as they stop in during their travels, and are pleased it shows. We are also very proud of our hotel, and thank you... More 

Senior Contributor
23 reviews 23 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 18, 2015

On business I have a choice and in Marion, I always pick Comfort Inn on Black Diamond Road. There are more than 3 Comfort hotels in Marion Kristen at the front desk was awesome I'll be back in the area next month and I'll stay here again.

Was this review helpful? Yes
Tricia H, Manager at Comfort Inn Marion, responded to this review

Thank you for staying with us, and for the fantastic feedback! We are still the new hotel in the area, and are aware of the importance of our guests comments and feedback. Thank you again for staying with us, and for taking the time to share your stay experience. We appreciate it more than we can say. More 

Houston, Texas, United States
Top Contributor
79 reviews 79 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 2, 2014

Our family stayed in three rooms at this hotel over the Thanksgiving holiday while visiting family for the weekend. We were very comfortable in our rooms and the hotel in general. The facility was clean and we felt very safe. The beds were made well and the breakfast was good. When we need to stay in Marion, IL again this... More 

Was this review helpful? Yes
Tricia H, General Manager at Comfort Inn Marion, responded to this review

Thank you so much for taking the time to share your recent stay with us. As we are aware, there are many choices for lodging in the area, and we appreciate you chose to stay with us, and that you would return in the future! Again, thank you for the great feedback. We look forward to seeing you again the... More 

Senior Contributor
23 reviews 23 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 24, 2014

I was here in Aug 2014 and gave a 5 star review, well it's still 5 star in my book. I stay in hotel's 100 nights a year. Good location and professional staff are what I look for and have found here. I drive 3 to 4 hours to get here and I want easy check-in, clean quiet room and... More 

Was this review helpful? Yes
Tricia H, General Manager at Comfort Inn Marion, responded to this review

Thank you for taking the time to share your stay experience with our hotel! We love hearing from our guests, and consider your return visit to be the highest praise! Thank you again for choosing to stay with us, and for the fantastic feedback! We look forward to seeing you again the next time you are in our area. More 

Senior Contributor
40 reviews 40 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 12, 2014 via mobile

Checking in was very easy. The staff was extremely helpful and friendly. The rooms were a nice size and very clean. Continental breakfast area was large and clean. They offer a wide variety of breakfast options as well. Good bang for your buck!

Was this review helpful? Yes
Tricia H, General Manager at Comfort Inn Marion, responded to this review

Thank you for taking the time to share your recent stay with us. Our team enjoys hearing our guests comments and feedback, and we use these as learning tools to grow with our guest needs. Again, thank you for choosing to stay with us and for the positive feedback! We look forward to seeing you again the next time you... More 

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Additional Information about Comfort Inn Marion

Address: 2403 Black Diamond Drive, Route 13 & O'Neal, Marion, IL 62959
Phone Number:
Location: United States > Illinois > Marion
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Marion 2*
Number of rooms: 64
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Hotel Style:
#1 Family Hotel in Marion
#1 Business Hotel in Marion
#2 Romantic Hotel in Marion

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