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Comfort Inn Marion

#1 of 16 Hotels in Marion
Certificate of Excellence
2.0 of 5
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2403 Black Diamond Drive, Route 13 & O'Neal, Marion, IL 62959
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Comfort Inn Marion
Best prices for: 1 room 1 guest
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Ranked #1 of 16 Hotels in Marion
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Deb L West Des Moines, Iowa
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199 reviews from our community

Traveler rating
    164
    27
    4
    0
    4
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65
40
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34
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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West Des Moines, Iowa
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Stopped at this hotel for one night and found it to be perfectly comfortable and clean. I would recommend it. There's nothing fancy about it but if you don't need fancy, this hotel works just fine. The staff was friendly and helpful. Also, there is an asian restaurant right across the parking lot that was very good!

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Tricia H, General Manager at Comfort Inn Marion, responded to this review

Thank you for sharing your recent stay with us. We appreciate you choosing to stay at our Comfort Inn, and for the great feedback. We look forward to seeing you the next time you are in our area. More 

Wisconsin Dells, Wisconsin
Contributor
14 reviews 14 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Staff was pleasant and helpful. The hot breakfast was very nice. Staff was helpful in supplying extra toiletries. Pillows and comforters are down but they have synthetic if you ask. They had great coffee and hot water for tea after 11 at night. Very relaxing as we had been stranded on I57 S.

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Tricia H, General Manager at Comfort Inn Marion, responded to this review

Thank you so much for taking the time to share your recent stay with us, and for the great comments. All of our guests are extremely important to us, and we want you to have the best nights rest you can have away from the comfort of your own personal bed at home. We appreciate you staying, and look forward... More 

Nashville, Arkansas
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here on my way back home....hotel room was VERY roomy and very comfortable bed!!! Hotel is very clean..and breakfast was a awesome start for my day....check in service was Great..would definitely stay here again!!!

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Tricia H, General Manager at Comfort Inn Marion, responded to this review

Thank you for taking the time to share your recent stay with us. We appreciate the valuable feedback, and the great compliments! We have been blessed with a team that truly cares about the job they do, and doing it right! Thank you again. We look forward to seeing you again the next time you are in our area. More 

Belleville
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

i stayed Friday afternoon till Sunday afternoon. very friendly and helpful staff! I did like the heated pool, and the hot breakfast was very good. I have stayed there several times over the last couple years and they still meet my expectations. This hotel was a go to destination for me just for a weekend to get away. I will... More 

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Tricia H, General Manager at Comfort Inn Marion, responded to this review

Thank you so much for sharing your recent stay with us, and for the fantastic comments! Our team appreciates getting our guests feedback, and we always share these in our team meetings. Thank you for being a returning guests, as that is what we consider to be the highest compliment we can receive! We look forward to seeing you again... More 

Overland Park, Kansas
Top Contributor
62 reviews 62 reviews
28 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This hotel was a welcome stop for us after getting thru the Ice Storm in Tennessee. Right off the interstate, it was a new hotel with terrific reviews, and a nice senior discount as well. Everything you could want for a night's stay. It was spotlessly clean, a larger sized room, and especially good breakfast. The bed was the best... More 

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Tricia H, General Manager at Comfort Inn Marion, responded to this review

Thank you for sharing your stay with us and for the fantastic feedback. We love hearing our guest thoughts and comments, and always share them during our team meetings. I will admit, yours brought a few smiles, and a chuckle concerning the color scheme. The colors were picked before us, but we are gradually adding color here and there; especially... More 

Nashville, Tennessee
2 reviews
5 of 5 stars Reviewed February 17, 2015

No doubt, this hotel deserves the number 1 ranking in Marion. If you choose to stay here, hopefully you'll think the same. We stayed from Feb 13th til Feb 17th. (We initially planned on staying 3 nights, but "winter storm 'Octavia'" forced us to extend our stay for a day. Which was perfectly fine with me. :D The hotel staff... More 

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Tricia H, General Manager at Comfort Inn Marion, responded to this review

I am not sure where to start on the many reasons to thank you! Our entire team was humbled by your kind words. We enjoy our job; meeting and getting to know our guests, and making them feel at home while visiting at our property. I have posted a copy of this in our break room for the whole team... More 

Christiana, Tennessee
2 reviews
5 of 5 stars Reviewed February 16, 2015

I just want to say this is a very nice and clean hotel,very friendly and helpful staff,I would stay here again for sure,clean rooms and a great breakfast as well,nice and peaceful,and easy to get to right off the interstate.

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Tricia H, General Manager at Comfort Inn Marion, responded to this review

Thank you so much for the fantastic comments concerning your recent stay with us. Our team is very proud of our property, and enjoy meeting and getting to know our guest, and we are glad it shows. Thank you again, for taking the time to share your feedback! More 

Madison, Indiana
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 15, 2015

This hotel is in a very busy traffic area and a little hard to find. I knew it was going to be a good stay by the way I was greeted before I ever reached the counter. Jordan was very friendly and had a wonder smile. This kind of customer service goes a long way to a business traveler. The... More 

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Tricia H, General Manager at Comfort Inn Marion, responded to this review

Thank you so much for the great comments and feedback! We are fortunate to have a team that enjoys their job and meeting new guests. We consider ourselves extremely fortunate to have Jordan as a major part of our team! Again, thank you! We look forward to seeing you again soon. More 

Oshkosh, Wisconsin
Top Contributor
100 reviews 100 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed February 3, 2015

We have stayed at this hotel before and much prefer it to the previous hotel we stayed in around the area. It is always clean, and the staff friendly. They have free popcorn available in the lobby. They used to also have cookies as I recall, but not a big deal. They have a nice variety of breakfast items. The... More 

Was this review helpful? Yes
Tricia H, General Manager at Comfort Inn Marion, responded to this review

Thank you for sharing your recent stay with us! We consider all return visits to be of the highest compliments we can receive, so thank you for that. We do still offer cookies, but rotate each night with cookies or popcorn, and sometimes we do both, so please always ask if you don't see what you are looking for. We... More 

Illinois City, Illinois
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 25, 2015

We stayed at the Holiday Inn Express on our way down to Memphis and stayed at the Comfort Inn on our way back.. The Comfort Inn knocked the Holiday Inn off the map!! The beds were so comfortable at the Comfort Inn unlike the hard ones at the Holiday Inn Express. The breakfast area was much bigger and cleaner at... More 

Was this review helpful? Yes
Tricia H, General Manager at Comfort Inn Marion, responded to this review

Thank you so much for choosing to stay with us on your return trip through our area! Our entire team was very humbled by your high praise. We truly enjoy meeting and getting to know our guests as they stop in during their travels, and are pleased it shows. We are also very proud of our hotel, and thank you... More 

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