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Best Western Plus Marion Hotel

400 Comfort Dr., Marion, IL 62959
Hotel amenities
Best Western Plus Marion Hotel
4.0 of 5 stars 30 Reviews
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30 reviews from our community

    Trip type
Traveler rating
    13
    9
    4
    4
    0
Date Rating
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 20, 2012

This hotel is being converted to a Best Western. We arrived at 10pm and work was still being done in the lobby. Seems like whomever is in charge is not focusing on keeping the hotel top notch during this transition. Dust behind the bed. Shower curtain has seen better days being stained at the bottom. Hopefully after the transition these... More

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Milwaukee, Wisconsin
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 12, 2012

The room was clean and the staff was friendly and helpful. The breakfast was decent with pretty good choices. Noise was not a issue during my stay. I would stay here again. More

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Chattanooga, Tennessee
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 8, 2012

Hotel is converting to a Best Western. Construction everywhere, but still full price. Building has paper thin walls, you can hear your neighbors upstairs, the doors slam half down the hallway. The only positive would be a decent breakfast, but for $100+/night, you expect more. Actually the entire marion hotel area is overpriced, avoid if possible. The Paducah area has... More

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IHGCare, Guest Relations Manager at Best Western Plus Marion Hotel, responded to this review
May 17, 2012

Deartravelon888888, I was disappointed to read your review following your recent stay with us. While you noted the breakfast as being positive, I was sorry to hear other aspects did not meet your expectations. We will review with the staff to avoid similar situations in the future. Please accept my apology on this issue. We take this opportunity to send... More

Omro, Wisconsin
Top Contributor
63 reviews 63 reviews
Reviews in 39 cities Reviews in 39 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 18, 2012

It's everything you expect a Holiday Inn Express to be. Reasonably clean Conveniently located Courteous Staff This property is soon to be a Best Western Select and there will be a brand new Holiday Inn Express in town More

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IL
Senior Contributor
24 reviews 24 reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 17, 2012

Seven night stay, I was pretty disappointed with the hotel, it is most definitely up to the standards of other Holiday Inn Express hotels I have stayed in. The rooms are OLD and in need of updating. The bed was horrible, old cheap spring style that is hard on the back. The breakfast was decent and I found the onsite... More

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IHGCare, ihgcare at Best Western Plus Marion Hotel, responded to this review
April 13, 2012

Dear FEMAtraveler, Thank you for taking the time and trouble to write to us regarding your stay at our Hotel. We appreciated the time and effort you have taken to inform us of your experience. We are continually striving to improve the hospitality we offer, and comments from our guests are always welcome. It helps us gauge what we are... More

Chicago, Illinois
Senior Contributor
23 reviews 23 reviews
Reviews in 18 cities Reviews in 18 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 4, 2012

I've stayed a couple times here. They are very welcoming. When I arrived on my second stay they had the popcorn machine out there and fresh cookies. The front staff assisted immediately with my self-inflicted billing issue and they worked it out just fine. Breakfast was good, standard HIE breakfast. The lady who worked in the morning is very nice... More

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Pearland, Texas
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 30, 2011
1
person found this review helpful

This hotel has a great location and is right next door to a Cracker Barrell. Breakfast at hotel was good but the breakfast area is wall-to-wall tables and chairs. They have them so packed in there that you have to walk sideways across the room to get between the tables. The rooms and staff were very nice. We enjoyed the... More

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Brentwood, TN
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 5, 2011
1
person found this review helpful

This hotel beats the competition hands down. Convenient location, clean hotel, very workable rooms, excellent service. More

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Effingham, Illinois
Contributor
17 reviews 17 reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 15, 2011
1
person found this review helpful

right off I 57, this Holiday Inn Express had Halloween decorations and festive fall flowers to greet us. All the staff was very helpful and friendly. The pool and whirlpool was very inviting. This was one of the best breakfasts at a Holiday Inn Express we ever had. Even though, we came down at a peak time, the food and... More

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St. Elmo, Illinois, USA
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed October 15, 2011

The Hotel was easy to find and easy to enter. Check in and Check out was quick and easy. Got a guest gift upon check in. The Place was on of the cleanest I've been in. Wasn't there long enough to use the pool did notice that it had indoor and outdoor patio with B-que grill. Will stay again when... More

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Additional Information about Best Western Plus Marion Hotel

400 Comfort Dr., Marion, IL 62959
Price Range: $

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