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Quality Inn & Suites Marion

2.0 of 5 2600 W. Main St., Marion, IL 62959
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Quality Inn & Suites Marion
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Quality Inn & Suites Marion
Quality Inn & Suites Marion
Quality Inn & Suites Marion
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106 reviews from our community

Traveler rating
    44
    31
    14
    7
    10
See reviews for
36
28
11
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Quality Inn & Suites Marion
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Bloomington, Illinois
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 27, 2014

The family stayed here for family weekend and we were disappointed. The room was very dated. One of the staircases smelled like someone had urinated there. Didn't feel very clean to member of my family. When we are back in the Carbondale/Marion area we will definitely stay somewhere else.

Was this review helpful? Yes
Quality I, General Manager at Quality Inn & Suites Marion, responded to this review

Hello, Thank you for taking the time to give us your feedback on you recent visit. I am upset to hear that your stay wasn’t to your satisfaction. We take all our feedback very seriously. Please be assured that the problems you experience have been shared with our team and we hope you will give us another chance in the... More 

Illinois
Contributor
13 reviews 13 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 21, 2014

Stayed here for a week in July 2014 for work in Carbondale. Aside from all the construction, this is in a convenient location next to Cracker Barrel and another restaurant plus gas station. My room was on the first floor by the ice machine and the workout room. The bed was comfortable. Loved the recliner so there was somewhere else... More 

Was this review helpful? Yes
Quality I, General Manager at Quality Inn & Suites Marion, responded to this review

Hello, Thank you for taking the time to give us your feedback on your recent stay! We value and appreciate it very much. We will use the information you provided and use it to improve in areas needed! Please except my apology for the cleanliness of your bathroom, and I have addressed this issue with the housekeeping staff to ensure... More 

Whiteville TN
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 2, 2014

I stay 2-3 nights in Marion every 4 months or so when visiting an old veteran friend of mine who is in domiciliary care there. Fortunately I always get to stay in the exact same room, ground floor near an outer entrance that has disabled parking at the door. The room is magnificent. Fridge, microwave, whirlpool, Wi-Fi, lounge chair, working... More 

Was this review helpful? Yes
Quality I, General Manager at Quality Inn & Suites Marion, responded to this review

Hello, Thank you for taking the time to give us a review and share your feedback with us! We accommodate several guest every evening, so it's always nice to hear such positive feedback and know we are satisfying your lodging needs! I have shared your comments with our team, and they join me in thanking you! We look forward to... More 

Green Valley, Illinois, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 1, 2014

Hotel was clean, well priced and staff was very friendly and accommodating for a walk in reservation on Labor day weekend. The only complainant I have is there were spots on two of the chairs that needed to be cleaned. But had fridge, microwave, recliner, flat screen TV, coffee maker and other than the chairs, very, very clean!! Got alot... More 

Was this review helpful? Yes
Quality I, General Manager at Quality Inn & Suites Marion, responded to this review

Hello Mick, Thank you for reviewing our hotel and sharing your feedback on your recent visit to our hotel. We value and appreciate all information our guest give us, good or bad, because it tells us what we are doing right and where we could improve. I shared your review with our team and they join me in thanking you... More 

1 review
4 of 5 stars Reviewed August 17, 2014

Stayed one night while in Marion. Staff were very friendly. Room clean. AC in room very cold. Bed comfortable. Free breakfast was good. This is an older building but well kept. We stayed in king suite for 85.00 I can not complain about anything.

Was this review helpful? Yes
Quality I, General Manager at Quality Inn & Suites Marion, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your... More 

Poinciana, Florida
Contributor
11 reviews 11 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 15, 2014

Traveling thru Marion, IL and stopped at the Quality Inn & Suites. Not recommended for seniors unless you make reservations that guarantee you a room on the first floor since there is no elevator and you have to drag your luggage up a flight of steps or leave it in your car. Room comfortable. Breakfast minimal.

Was this review helpful? Yes
Quality I, General Manager at Quality Inn & Suites Marion, responded to this review

Hello and thank you for taking the time to fill out a review for us and give us your feedback. We value all feedback from our guest and customer satisfaction if very important to us. Please except my apologies for not having an elevator. I understand this is an inconvenience to some guest, but we always accommodate any first floor... More 

Bunker Hill
Contributor
16 reviews 16 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 26, 2014

I Always stay here!! Comfortable beds, clean nice pool!!! A dvd player and rental movies!!!! Cracker barrel next door or mackies pizza!!!! Love this place!!!!! I could teach them better on the gravy but pretty good for hotel!!!!

Was this review helpful? Yes
Quality I, General Manager at Quality Inn & Suites Marion, responded to this review

Hello Vicky, Thank you so much for taking the time to review our hotel. We appreciate and value your feedback and will share it with our team. Your kind words will serve as encouragement to all of our staff as we strive to continuously improve the quality of our hotel. Again, thank you, and we look forward to having you... More 

Champaign-Urbana, Illinois
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 20, 2014

Came to Marion to hike in nearby forest areas- the hotel had almost no information, or maps about any of multiple parks around them. The night clerk was nice enough to go on line and print out couple maps and give his recommendations. We followed them the next day and spent a great day in park and swimming in a... More 

Was this review helpful? Yes 1
Quality I, General Manager at Quality Inn & Suites Marion, responded to this review

Thank you very much for taking the time out of your day to let us know about your recent experience at our hotel. You are absolutely correct in noting that we should have a more extensive brochure section. We do have basic information on local parks, but we will look into having more specific information readily available. Thank you for... More 

Clinton, Missouri
Top Contributor
85 reviews 85 reviews
23 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed July 4, 2014

We were on a trip and passing through and needed late night rooms. Weird night as it took a long time to check in. Staff was excellent. The rooms appears old and even outdated. One room had a dehumidifier in the middle of the room that was full. Had to empty it and move it. Had athletes on our trip... More 

Was this review helpful? Yes
Quality I, Front Office Manager at Quality Inn & Suites Marion, responded to this review

Good Morning! Thank you so much for your feedback on your recent visit to our hotel! I am happy to hear that, overall, your stay was a pleasant experience. I do apologize that you found a dehumidifier in one of your rooms. This should not have happened. I also apologize that you did not get to enjoy the pool as... More 

Contributor
12 reviews 12 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 3, 2014 via mobile

Made a quick stop here on the way to Arkansas. The hotel is just ok. It works if all you want us a TV and a bed to sleep in. There is a fridge and microwave, as well as free wifi and breakfast in the morning. There is a smoky smell to it which may bother some. Room seemed dusty... More 

Was this review helpful? Yes
Quality I, Front Office Manager at Quality Inn & Suites Marion, responded to this review

Good Afternoon! I am glad to hear we were able to accommodate your stopover on the way to Arkansas. I do want to apologize for the issues you encountered with the smokey smell in the room and the possible dust in the room. We pride ourselves on having clean rooms and this should never happen. I am, however, very happy... More 

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Additional Information about Quality Inn & Suites Marion

Address: 2600 W. Main St., Marion, IL 62959
Phone Number:
Location: United States > Illinois > Marion
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites Marion 2*
Number of rooms: 82
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Also Known As:
Quality Inn And Suites Marion
Quality Inn & Suites Marion Hotel Marion
Comfort Inn Marion
Marion Comfort Inn
Hotel Style:
#8 Romantic Hotel in Marion
#9 Business Hotel in Marion

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