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All 2 Manteno hotels

Country Inn & Suites By Carlson, Manteno

2.5 of 5 Hotel   |   380 S Cypress St, Manteno, IL 60950
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Ranked #1 of 2 Hotels in Manteno
A recent review
5 of 5 stars Reviewed March 4, 2013
StormFan62 Green Bay, Wisconsin
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85 reviews from our community

Traveler rating
    34
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    14
    10
    7
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41
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16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Country Inn & Suites By Carlson, Manteno
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Grand Rapids, Michigan
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed April 7, 2013

I had booked this hotel via a blind Priceline deal. The ratings given seemed pretty decent, so I wasn't too worried. I'd never stayed at Country Inn before; not sure I would again if they're all built with similarly thin walls and floors. I am certain that I wouldn't stay at this location again. I will preface this with, I'm... More

Was this review helpful? Yes 2
MantenoCIS_GM, General Manager at Country Inn & Suites By Carlson, Manteno, responded to this review

After reading your review, I have a few concerns. First I'd like to apologize for the fact that you had an undesirable stay, to say the least. Now, after reading the review I am concerned that you may have reviewed the wrong hotel and if that is so I'd be more than happy to help address the correct hotel. I... More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 31, 2013

After staying at this property on and off for two years i have seen employees come and go.I have entered my room at check in and had garbage in the cans in my room.I did complain,The hot tub is always broken.I have had my credit card charged for 3 rooms when i only stayed one night.I have complained about people... More

Was this review helpful? Yes
MantenoCIS_GM, General Manager at Country Inn & Suites By Carlson, Manteno, responded to this review

Dear Guest, I sincerely apologize that you felt that you were being talked down to and I am also sorry that you did not walk away with a clear sense of our policies and comfort knowing that management was able to come in immediately to speak with you and clarify what the desk staff couldn't. I was under the impression... More

Green Bay, Wisconsin
Top Contributor
57 reviews 57 reviews
15 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed March 4, 2013

Recently we stayed at the Country Inn & Suites for one night while travelling back from the Gulf Coast. I called the previous night from Clarksville, TN and spoke with Jeremy to reserve a room. He was very helpful in arranging for our stay the next night. When we arrived, Jeremy was again at the desk and was extremely helpful... More

Was this review helpful? Yes
MantenoCIS_GM, General Manager at Country Inn & Suites By Carlson, Manteno, responded to this review

Thank you for your kind review. I can't begin to express how thrilled we are that you enjoyed your time with us. Jeremy has also seen your comments and was ecstatic that he was able to make an impact. I do hope that should you ever be in the area again, you provide us the chance to assist you in... More

Glen Ellyn, Illinois
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 25, 2013

This is a quiet family-run hotel. The pool was a madhouse before 10 pm (Presidents Day weekend) but, as promised, the management had an adult swim time from 10 pm to 12 pm. The manager on duty was always trying to make things a little better (more towels for the pool, cleaning up a little here and there). The buffet... More

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New Lenox, Illinois
Top Contributor
106 reviews 106 reviews
35 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed January 23, 2013

We stayed here last Sunday for my son's family birthday party to let th ekids go swimming. Only thing was the hot tub seat is a little low on one end. Staff was wonderful! Thanks for the great service.

Was this review helpful? Yes 1
Forest Ranch California
Contributor
15 reviews 15 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 6, 2013

We stayed over the between Christmas and New Years holidays for a family reunion. The hotel is nice, well situated and the lobby is clean. We booked over 10 rooms and when one of our relatives had to back out, there was no getting a refund. We ended up using the extra room for family card games and such. The... More

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mamato2_83, General Manager at Country Inn & Suites By Carlson, Manteno, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. The items that you mentioned I find unacceptable. To discuss your stay... More

Glen Carbon, Illinois, United States
Top Contributor
142 reviews 142 reviews
52 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed November 30, 2012

I stayed here recently while on business in the area. Room rate was very reasonable, room was clean, fitness room was contained the basics, and staff was friendly. The breakfast was very good for a hotel in this catagory. Will stay again when back in the area even though not one of my regular hotel brands.

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Santa Barbara
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 29, 2012

We have stayed here frequently and feel at home. The staff is always helpful and friendly. The fireplace was going, fresh baked cookies, just what you need after coming in from a blustery cold evening. Rooms were clean and very comfortable.

Was this review helpful? Yes 1
Ames, Iowa
Top Contributor
50 reviews 50 reviews
45 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 22, 2012

I was traveling from Ohio to Iowa and needed a 1/2 way point to stay at. I made a last minute online reservation the night before I stayed here. During the reservation process, I was asked if I wanted an upgrade to a King suite for just a few dollars more than a regular room. Check-in was very nice -... More

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Nesbit, Mississippi
Top Contributor
56 reviews 56 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 24, 2012

We stayed for almost a week and we were very pleased. It was clean and very comfortable. The lobby is very welcoming, with cookies in the lobby! Comfy chairs and books, etc. The pool was great, just the right temp, and size. The breakfast bar was amazing, they changed up the hot food each day, and kept the food re-stocked.... More

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Additional Information about Country Inn & Suites By Carlson, Manteno

Address: 380 S Cypress St, Manteno, IL 60950
Phone Number:
Location: United States > Illinois > Manteno
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Manteno 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Country Inn Manteno
Manteno Country Inn

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