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Comfort Inn

2.0 of 5
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1646 North Lafayette Street, Macomb, IL 61455 (Formerly Rodeway Inn Macomb)
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Comfort Inn
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Ranked #6 of 7 Hotels in Macomb
A recent review
3 of 5 stars Reviewed May 19, 2015
Lori S Byron, Illinois, United States
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39 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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1 of 5 stars Reviewed 5 days ago NEW

Where to start.....Well except for the young man who checked me in, all the staff I interacted with were rude. Ice maker (only one in hotel according to rude evening desk attendant) didn't work. Well I say didn't work, but I found it to be turned off. Reported it to the front desk, she couldn't care less. Toilet stopped up... More 

Was this review helpful? Yes
Diane_Alderson, Manager at Comfort Inn, responded to this review

Thank you for taking time to fill out this survey for our hotel. I do apologize for failing to meet your expectations. Sincerely, General Manager More 

Byron, Illinois, United States
Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed May 19, 2015

We stayed at the Comfort Inn for our son's college graduation. It is very conveniently located to campus. The room itself was okay although could have been cleaned better. The beds were comfy and they had a decent HD TV. The bathroom was teeny tiny, barely enough room to dry yourself off. It desperately needed more lighting. There were two... More 

Was this review helpful? Yes
Diane_Alderson, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to fill out a survey. I do apologize for failing to meet your expectations. It is hotel policy to wear shoes and clothing in the hotel and breakfast area. Your visit coincided with a busy event weekend making much more foot traffic than usual. We are also in the process of fixing the hot... More 

Homewood, Illinois
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 29, 2015

Nice hotel. Allows dogs under 30# so that's very cool. We had room 124 2 queen beds. We were happy with it. We did not wake up in time to get the free breakfast but the beds were good and the hotel was quiet. We were here midweek so there's that. Close to our friend who lives nearby. Will stay... More 

Was this review helpful? Yes
Diane_Alderson, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to fill out a survey for our hotel. We really appreciate your business and we look forward to having you in the future! Thanks, Chaim McGuire General Manager More 

Mokena, Illinois, USA
Level Contributor
111 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed March 29, 2015

We stayed here two nights while visiting my daughter at WIU. Location is convenient and the amenities are nice. Breakfast, pool, nice staff. The bathroom floor and sink area has been upgraded and looks nice. The beds are comfortable with adequate bedding and pillows. The staff is nice and accommodating. Now, why it is average, there is a musty odor... More 

Was this review helpful? Yes
Diane_Alderson, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to fill out a survey for your recent stay with us. I do apologize for failing to meet your expectations. I do hope you enjoyed your time here in Macomb. Since we are a slightly older hotel we do have rates that are more economical than our newer competitors. We are in the process... More 

Florida
Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed March 10, 2015

This hotel was great. I was there for 2 days. The first night was in a small 2 queen bed standard room. I contacted the front desk and wanted to upgrade to a 2 queen suite. I was told that the housekeeping was cleaning the room. After 10 mins...i had a knock on my door and the housekeeping said that... More 

Was this review helpful? Yes
Diane_Alderson, General Manager at Comfort Inn, responded to this review

Thank you for taking time out of your busy schedule to fill out such a complimentary response. We are certainly glad that you enjoyed your stay with us and we hope to see you in the future. Sincerely, Chaim McGuire General Manger More 

Roselle, Illinois, United States
1 review
1 of 5 stars Reviewed October 17, 2014

Went for Homecoming for 2 nites to see my son who is a Student at WIU. The room was not cleaned the first night despite the cleaning staff being outside the room as I exited for the football game. I told them we were leaving and the room was good to clean. Came back later and room wasn't touched. My... More 

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Diane_Alderson, Guest Relations Manager at Comfort Inn, responded to this review

It's unfortunate that this particular guest and his wife misunderstood the Front Desk Associate when she extended 50% off their first night stay. All documentation indicates that there was a Do Not Disturb placed on the guest room and our policy is to honor our guest wishes. I understand there is a dispute regarding the DND's actual existence; however, a... More 

Travelers are raving about these Macomb hotels

Lake Forest, Illinois
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed September 15, 2014

Stayed here for many years and still like this hotel. Rooms are comfortable and beds are super to. No backaches here. A new touch is the full breakfast that they offer. Their hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! They even removed a room to add the space for... More 

Was this review helpful? Yes 1
Diane_Alderson, Manager at Comfort Inn, responded to this review

Thank you so much for noticing our efforts to "spice up" breakfast! We are glad to know that you will be visiting us again...hopefully soon! More 

Washington, Illinois
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 15, 2014

This place is not anything special from the outside, but the inside was great, which lets all be honest is the only thing that matters. The room was large and has to be one of the most comfortable beds I have slept on in ages! Showers and bathroom were very clean. Overall the parking lot was fine and the lighting... More 

Was this review helpful? Yes
Diane_Alderson, General Manager at Comfort Inn, responded to this review

We are so glad to here that you will be returning to visit with us! And thank you kindly for the very warm review. More 

Saint Louis, Missouri
1 review
1 of 5 stars Reviewed August 11, 2014

First - absolutely no in room phone service at all. If you needed - you had to walk to front desk.. They were trying to paint and the smell was bad. The girl at front desk didn't seem to know what was going on or what to do about it. Very poor to no lighting in parking lot at all.... More 

Was this review helpful? Yes
Diane_Alderson, Public Relations Manager at Comfort Inn, responded to this review

I apologize your stay was unpleasant. Our preventive maintenance program is daily and from time to time there are issues that require painting or paint touch-ups and we try our best to do these tasks at a time that is less invasive to our guests. I realize your comments pertained to a stay from last December; however, we have visited... More 

1 review
5 of 5 stars Reviewed June 8, 2014

I was traveling from Maine across country to Colorado. We stopped in Macomb to visit a friend and had no idea what we were getting into. I thought Maine was empty... This town is corn. But I love it. On a Saturday night there are some hot spots. So I read some reviews of the Comfort Inn saying people stay... More 

Was this review helpful? Yes
Diane_Alderson, General Manager at Comfort Inn, responded to this review

Thank you so much for all the kind things you said about our accommodations. We try very hard to keep the pet families and the non pet families equally happy. Glad you liked the biscuits and gravy! More 

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