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Holiday Inn Express Hotel & Suites Rockford - Loves Park

Certificate of Excellence
2.5 of 5
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7552 Park Place, Loves Park, IL 61111
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Holiday Inn Express Hotel & Suites Rockford - Loves Park
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Ranked #1 of 3 Hotels in Loves Park
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
Jodi L Springfield, Illinois
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97 Reviews from our TripAdvisor Community

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Traveler rating
    47
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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  • All months
    (97)
  • Mar-May only
    (29)
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    (31)
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Springfield, Illinois
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was clean and nice upon arrival. There were a couple large groups of a team of some sort and took over the hotel pool. There were no towels in the pool area and pool was not clear or clean. Need to have a group policy.

Was this review helpful? Yes
HIExpres S, Social Media Champion at Holiday Inn Express Hotel & Suites Rockford - Loves Park, responded to this review

Dear Jodi L, Thank you very much for staying with us. We are happy to know that you found our location clean and nice upon your arrival. We do apologize for the inconvenience of the teams that we had here taking over the pool area, and for the lack of towels. We want all of our guests to have everything... More 

Louisville, Kentucky
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The hotel is very clean and nice upon arrival. The staff was very friendly. Room was not as updated as many other holiday inn expresses. Two major complaints: the shower did not drain, which is a pet peeve of mine. Second complaint, breakfast was not anything to write home about. Eggs were soggy, milk was not cold. Overall it was... More 

Was this review helpful? Yes
HIExpres S, Social Media Champion at Holiday Inn Express Hotel & Suites Rockford - Loves Park, responded to this review

Dear jmaxeden, Thank you for taking the time to leave us a review. We greatly appreciate your business and we are happy to know that overall you had a decent and comfortable stay with us. We do apologize for the issues that you encountered while you were here with the shower drain and the breakfast. I will be passing along... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed June 6, 2015

We've stayed here plenty of times before and its been perfectly nice. This time there are several middle/hs baseball teams staying and it's chaos. We tried to use the pool with our 7 and 9 year olds and it was actually dangerous. The noise was deafening. About 15 boys were playing tackle football in the pool. Another 6 were in... More 

Was this review helpful? Yes
HIExpres S, Social Media Champion at Holiday Inn Express Hotel & Suites Rockford - Loves Park, responded to this review

Dear HoosierPete, I am so sorry to hear about the inconvenience that you encountered during your stay with us. Our main priority for all of our guests is to ensure a comfortable and pleasant stay. I completely understand that not being able to use our pool facilities made for a disheartening stay for you and your family. We do have... More 

Chicago, Illinois
2 reviews
5 of 5 stars Reviewed June 1, 2015

I stayed as part of a group from the Nicholas Conservatory over the weekend and thoroughly enjoyed my stay! From check-in to check-out things were amazing! Checking in there was a hiccup with my reservation from the group side of things. They had gotten my name wrong on the reservation, but the Front Desk gentleman got everything fixed super fast.... More 

Was this review helpful? Yes
HIExpres S, Social Media Champion at Holiday Inn Express Hotel & Suites Rockford - Loves Park, responded to this review

Dear Josh A, All of us here at the Holiday Inn Express in Loves Park IL truly appreciate your kind review. We are very pleased to know that everything about our hotel was so accommodating to your needs, and that you and your wife were able to have a better then expected experience during your stay. We truly value your... More 

Michigan
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 24, 2015

We stay at a lot of Holiday Inn Express hotels for business travel, and recently traveled with our dog along. This was a nice size room, with comfortable beds, and just what we needed on our last night of a long trip! Thank you for being "pet friendly"!! The room was clean, had wifi included, microwave & mini-frig, and we... More 

Was this review helpful? Yes
HIExpres S, Social Media Champion at Holiday Inn Express Hotel & Suites Rockford - Loves Park, responded to this review

Dear gardengal50, Thank you so much for your kind review! All of us here at the Holiday Inn Express in Loves Park IL are so happy to know that you enjoyed your stay and that our pet friendly accommodations were able to fit your needs. We are also glad to know that our amenities and breakfast were to your liking.... More 

Bemidji, Minnesota
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 24, 2015

This hotel makes customer service its number one priority. Their beautiful Great Room was made available for our group gathering and the staff went out of their way to make our event special. The rooms are well appointed and very clean. Whenever I'm looking for a hotel in the Rockford area, I make the Holiday Inn Express my choice. As... More 

Was this review helpful? Yes
HIExpres S, Social Media Champion at Holiday Inn Express Hotel & Suites Rockford - Loves Park, responded to this review

Dear tourchick, Thank you very much for taking the time to leave such a wonderful review about your stay with us here at the Holiday Inn Express in Loves Park IL. We truly appreciate your business and we are so humbled to know that our hotel is your first choice when visiting the Rockford area. We look forward to seeing... More 

Chicago, Illinois
Level Contributor
118 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed May 22, 2015

I lost count how many times I have stayed here. It is my first choice when I am in the area. The staff are very friendly, attentive and accomodating. The breakfast is ok, but hey it is "free". Highly recommend to anyone that will be staying in the area.

Was this review helpful? Yes
HIExpres S, Social Media Champion at Holiday Inn Express Hotel & Suites Rockford - Loves Park, responded to this review

Dear, bsf80, Thank you for taking the time to leave such an awesome review about our hotel. All of us at the Holiday Inn Express in Loves Park IL appreciate your business, and we very happy to know the we are your first choice when visiting the Rockford area. We look forward to seeing you again ther next time you... More 

Chicago, Illinois
Level Contributor
74 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed May 10, 2015

It will meet your expectations, plus more due to good service. * Quiet & clean room and common area * Free parking, wifi, hot breakfast (mediocre taste) * Pool and hot tub * Convenient location within 10 mins of anything you'd want to visit in Rockford * Strong shower pressure * Amazing staff - we had a toddler and they... More 

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King George, Virginia
Level Contributor
12 reviews
5 hotel reviews
5 of 5 stars Reviewed April 27, 2015

Even though the place was packed w/a high school athletic team & a line @ check-in, Corbyn, desk agent, was professionally composed & polite. He arranged for a 1st floor room near exit for easy in ' out w/pets. Enough grassy space to walk pets. Very Clean rooms & super comfy beds.

Was this review helpful? Yes
HIExpres S, Social Media Champion at Holiday Inn Express Hotel & Suites Rockford - Loves Park, responded to this review

Dear Vivodina, Thank you so much for letting us know about your stay here at the Holiday Inn Express in Loves Park IL. We are very happy to hear that our front desk Agent Corbyn was able to make your stay accommodating and enjoyable. Corbyn is new to the team but he is doing a tremendous job and many of... More 

Huntley, Illinois
Level Contributor
2 reviews
1 of 5 stars Reviewed April 25, 2015

At 11pm I called the front desk because there was a loud party in a room down the hall from ours. I explained that it was keeping us up. The guy said thank you for notifying him. Unfortunately that didn't mean he was going to do anything about it because when I called again at 11:20pm to explain that my... More 

Was this review helpful? Yes
HIExpres S, Social Media Champion at Holiday Inn Express Hotel & Suites Rockford - Loves Park, responded to this review

Dear ChristyH1967, We are very sorry to hear that your stay with us was not an enjoyable one. We strive for customer satisfaction and we are very disheartened to know that your sleep was disrupted and that the communication with the front desk agent was unpleasant. I will be notifying my manager of the situation, so please feel free to... More 

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