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Fairfield Inn & Suites Chicago Lombard

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645 West North Avenue, Lombard, IL 60148-4541
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Fairfield Inn & Suites Chicago Lombard
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79 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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    (79)
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    (21)
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Michigan
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

The room was on the average side , the pool area was too. How ever when asked about the spa never received any assistance from the front desk that was disappointing. But it was a nice stay for, four women to relax.

Was this review helpful? Yes
Karen B, General Manager at Fairfield Inn & Suites Chicago Lombard, responded to this review

Thank you for taking the time to offer your feedback concerning your stay. I am glad to hear that you had a relaxing girls weekend, but I am sorry to hear that the staff did not assist you properly. I would like to get more information about your stay with us. If you would like to contact me directly I... More 

Pensacola, Florida
Level Contributor
98 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
5 of 5 stars Reviewed 1 week ago

I like staying here when I am visiting the Chicago area because it is an excellent value. Staff members are always friendly. The free internet service is surprisingly fast. The fitness center has 2 treadmills, one stationary bike, and one ellipitical machine. If you want to run outside, there is a nice residential neighboorhood with sidewalks. It is also very... More 

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2 reviews
5 of 5 stars Reviewed 2 weeks ago

This is the second year that we have stayed here for the Hearse Fest and it was a very nice place to stay! The breakfast was just the right amount and hot! We will be staying here again in June! There is two restaurants across the street! I would recommend this Hotel to anyone!!

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Miramar, Florida
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The location is a bit far from the main points of interest, but it's a nice place. Very clean. You will either need a car, or have to take taxis to get to and from the location. The staff was very friendly as well.

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New Hampshire
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

rooms are not huge and pretty standard issue/suburban style cookie cutter, but very clean, comfortable, and the hotel location right at I-355 is extremely convenient. Also easy to reach from airport. No actual airport shuttle from there but a dedicated (reasonable) flat fare taxi service is just as good/even better. Stores and cute little downtown village of Lombard, and restaurants... More 

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Indianapolis, IN
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great little hotel. The room was just as pictured on the website. Both room and bathroom were clean. Beds (we also had sofa bed in addition to king) were very comfortable. Hot breakfast was very good. Staff was very friendly, both reception and cleaning staff. There is a little bar/ restaurant right across the street called Brauerhouse with good (bar)... More 

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Lynchburg, Virginia
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 25, 2015

We were a bit disappointed in this property. It was not up to what we have come to expect from Marriott and Fairfield Inns. Both days we stayed there, there were issues with breakfast -long waits to replenish food. There were no pool towels, etc.

Was this review helpful? Yes
Karen B, General Manager at Fairfield Inn & Suites Chicago Lombard, responded to this review

I am very sorry to hear about your recent experience at our hotel. I would like to extend our sincerest apologies for the stay not being as relaxing and enjoyable as anticipated. We have discussed your feedback with the appropriate departments and implemented procedures to ensure that this was an isolated issue. I hope you will allow us another chance... More 

Davenport, Iowa
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 17, 2015

Stayed here two nights on a pleasure trip, staff was attentive and pleasant. The hotel appeared practically new and all areas very spacious. Blackout curtains made the room very dark and conducive to a very good and restful night. The hotel is convenient to the highway, yet located far enough away to have no road noise. The beds and pillows... More 

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Janesville, Wisconsin
Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed May 3, 2015

Stood at the front desk for 20 minutes at check in because no one was attending the desk. I looked around the corner and the attendant was sitting in the back room on his phone. He was friendly enough, but every time we stopped at the desk, he was in the back on his phone. Felt like we were always... More 

Was this review helpful? Yes
Karen B, General Manager at Fairfield Inn & Suites Chicago Lombard, responded to this review

Thank you for taking the time to share your comments concerning your stay. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your stay. We would like to offer our most sincere apologies for the lack of service you received from our staff. This is certainly not... More 

Richmond, United States
Level Contributor
36 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed May 3, 2015

My son and I spent two nights at this property. We had a great stay and here is why: 1. The rate was tremendous 2. The beds were very comfortable 3. The room was clean and did not smell 4. The AC had a continuous fan and went below 65 (60 as the lowest setting) 5. Electrical outlets everywhere in... More 

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