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Fairfield Inn & Suites Chicago Lombard

2.5 of 5
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645 West North Avenue, Lombard, IL 60148-4541
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Fairfield Inn & Suites Chicago Lombard
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Ranked #7 of 10 Hotels in Lombard
A recent review
4 of 5 stars reviewed 5 days ago
JRG61 Davenport, Iowa
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72 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Davenport, Iowa
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here two nights on a pleasure trip, staff was attentive and pleasant. The hotel appeared practically new and all areas very spacious. Blackout curtains made the room very dark and conducive to a very good and restful night. The hotel is convenient to the highway, yet located far enough away to have no road noise. The beds and pillows... More 

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Janesville, Wisconsin
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stood at the front desk for 20 minutes at check in because no one was attending the desk. I looked around the corner and the attendant was sitting in the back room on his phone. He was friendly enough, but every time we stopped at the desk, he was in the back on his phone. Felt like we were always... More 

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Karen B, General Manager at Fairfield Inn & Suites Chicago Lombard, responded to this review

Thank you for taking the time to share your comments concerning your stay. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your stay. We would like to offer our most sincere apologies for the lack of service you received from our staff. This is certainly not... More 

Richmond, United States
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My son and I spent two nights at this property. We had a great stay and here is why: 1. The rate was tremendous 2. The beds were very comfortable 3. The room was clean and did not smell 4. The AC had a continuous fan and went below 65 (60 as the lowest setting) 5. Electrical outlets everywhere in... More 

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Kansas
Top Contributor
166 reviews 166 reviews
42 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed April 13, 2015

We have stayed at this hotel several times over the last few years. the last time we stayed here, in 2012, the hotel was in need of some repairs as well as in our room. when we checked in on this trip, we could tell immediately there had been some renovations. The gentleman that checked us in was very friendly,... More 

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Aurora, Illinois
Top Contributor
69 reviews 69 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 18, 2015

I handled the check-in for an out of town business associate and was in the room and hotel for a good part of the stay. The room was clean, roomy, good place to spread out and work. Even though it is a busy area there was little or no noise distraction. While I was not there over night the associate... More 

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Top Contributor
60 reviews 60 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 28, 2014

I wrote a review in November 2014, last month I was not very kind. Decided to give Fairfield another try. Well Fairfield inn Lombard Illinois did not disappoint. The hotel has been completely renovated, & Yea more Comfy Beds!!!! The young lady made an amazing breakfast anytime a crumb fell on the floor she was johnnie on the spot. The... More 

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Glen Ellyn, Illinois
Top Contributor
94 reviews 94 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed December 2, 2014

The room was clean and ready. It was other things that made me less than satisfied. I threw a charity event across the street. I would prefer my guest did not drive and had several guest come in from out of state. This was the closest hotel. My guest ended up taking 12 rooms. Four at this hotel and eight... More 

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Top Contributor
60 reviews 60 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 24, 2014

Well "Raoul" At front desk is a absolute gem he made sure no needed for nothing.The beds are terribly uncomfortable though it's a shame too. Breakfast was heavenly. But the beds are terrible this is no fault of the staff.

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St Paul, MN
Top Contributor
143 reviews 143 reviews
79 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed November 23, 2014 via mobile

My wife and me stayed here for a weekend in late Nov. As some have commented, they are going through a extensive remodeling. And they are, the front desk was more a plywood stand, But the front desk people are making the most of it and still greet guests With a smile, and do their best to make you feel... More 

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Pickering
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 12, 2014

Our stay at the Fairfield was great. The front office staff was so helpful & friendly. The room was very clean & furniture & carpeting was all new. The breakfast was great. I highly recommend this hotel to anyone. I would definitely stay again here.

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