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Fairfield Inn & Suites Chicago Lombard

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645 West North Avenue, Lombard, IL 60148-4541
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1 room 1 guest
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Fairfield Inn & Suites Chicago Lombard
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88 Reviews from our TripAdvisor Community

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Traveler rating
    27
    33
    19
    5
    4
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26
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5
22
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bangor ME
Level Contributor
386 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Most of our experience at this hotel was very positive, but my rating was dragged down by problems at breakfast. On the first morning of a two day stay, the coffee maker didn't work and the bacon was cold; on day two the bacon was lukewarm and the coffee was so weak that it was undrinkable.

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Karen B, General Manager at Fairfield Inn & Suites Chicago Lombard, responded to this review

Thank you for taking the time to offer your feedback. I am glad to hear that most of your experience at the hotel was positive, but sorry to hear that your experiece with breakfast was not what you expected. Your comments will be shared with the appropriate managers. Thank you again for your feedback, and we hope to see you... More 

WINNIPEG
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

As always (I may sound like a Marriott employee, but I'm not. Just a big fan!) Marriott brand of hotels rarely disappoint me even if I am using points. They see to it that they provide me with what's in my preference (always choose more pillows). Service in this location is great. Food, the usual - good.

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Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It's unusual to have bacon and sausage at the same breakfast, but this Fairfield did. Staff was friendly, room was clean- perfect! We stayed with points. We were very happy with our stay. And after traveling 11 1/2 hours that day, we were very happy to find a Lounge in this hotel!! The Bartender was very nice. We had a... More 

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Warner Robins, Georgia
Level Contributor
10 reviews
3 of 5 stars Reviewed July 29, 2015

I really Marriott facilities, but I have to say, this one really let me down. Let me start by saying that the staff was very professional, accommodating and helpful! What disturbs was; there were no place to relax outside, the lounge didn't have any selection of adult beverages, and was closed on the weekend; the smoking area needed to be... More 

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Kalamazoo, Michigan
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed July 28, 2015

We stayed here on Marriott Reward points and it was very "cheap" in points. We were going to an event in Schaumburg and found the location to be good. The breakfast area was extremely crowded but the food was kept full and we were still able to get a table. It was the standard Fairfield breakfast and was sufficient. The... More 

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Karen B, General Manager at Fairfield Inn & Suites Chicago Lombard, responded to this review

Thank you for taking the time to offer your feedback concerning your stay. We are disappointed to hear that your stay with us did not exceed your expectations and appreciate the feedback you provided. Your comments will be shared with the appropriate managers and we hope to serve you again when your travels bring you back to the lombard area. More 

Indianapolis
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 21, 2015

The front desk staff was courteous but you could tell he had just eaten lunch. We were a late arrival, so it's not a big deal but some people may care about this. He was friendly enough to give us a pamphlet on a pizza place close-by. The room was clean and had a noticeably fresh, fragrant smell. Everything was... More 

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Oshawa, Canada
Level Contributor
159 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed July 17, 2015

We stayed here for a big tournament. Rooms are big, clean and nice. our room had 2 queens with a refridgerator that actually kept our beverages cold. If you fly to Chicago, it can be costly. I took a taxi from Midway Airport and it cost me $80.00U.S. The entrance is tricky to get to depending on the direction you... More 

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Markham, Canada
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed July 10, 2015

The hotel was excellent value with breakfast and parking included. The location of the hotel is conveniently located to downtown Chicago and to local shopping (Chicago Premium Outlet Mall, Oak Brook Center and Yorktown Center). The room is of average size. The staff are very helpful and friendly. This is a typical Fairfield Inn and the quality is always good.

Was this review helpful? Yes 2
1mikelp1, Manager at Fairfield Inn & Suites Chicago Lombard, responded to this review

Thank you for staying with us and for being a loyal customer with our brand. We hope to see you again on your next visit to our area! More 

Michigan
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 1, 2015

The room was on the average side , the pool area was too. How ever when asked about the spa never received any assistance from the front desk that was disappointing. But it was a nice stay for, four women to relax.

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Karen B, General Manager at Fairfield Inn & Suites Chicago Lombard, responded to this review

Thank you for taking the time to offer your feedback concerning your stay. I am glad to hear that you had a relaxing girls weekend, but I am sorry to hear that the staff did not assist you properly. I would like to get more information about your stay with us. If you would like to contact me directly I... More 

Davenport, Iowa
Level Contributor
113 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
5 of 5 stars Reviewed June 28, 2015

I like staying here when I am visiting the Chicago area because it is an excellent value. Staff members are always friendly. The free internet service is surprisingly fast. The fitness center has 2 treadmills, one stationary bike, and one ellipitical machine. If you want to run outside, there is a nice residential neighboorhood with sidewalks. It is also very... More 

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