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Comfort Suites Lombard

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530 W North Ave, Lombard, IL 60148
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1 room 1 guest
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Comfort Suites Lombard
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60 Reviews from our TripAdvisor Community

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Traveler rating
    24
    11
    9
    7
    9
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24
9
4
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (60)
  • Mar-May only
    (15)
  • Jun-Aug only
    (31)
  • Sep-Nov only
    (11)
  • Dec-Feb only
    (3)
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Antioch, Tennessee
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was our first visit of Chicago and we had very good time at his hotel. If we are coming back, we'll definitely will try to stay at this property. House keeper did very awesome service; no complains for them.

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Chicago, Illinois
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago

I called this hotel to see if I could get an early check-in because I was driving in from a long distance and was told that I could, and then upon arriving after driving nearly all night, I was then told that whoever I spoke to misunderstood what I wanted and that it was not possible to get a room... More 

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A R B, General Manager at Comfort Suites Lombard, responded to this review

Thank you for your feed back regarding your recent stay with us. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding check in time. The staff concerned handled your request badly and we are very sorry for that. In practice, we are always ready and willing in accommodating early check in requests of... More 

NH
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had an early morning flight and arrived at the property before noon but we checked in without a problem (mid-week). The desk clerk was friendly and smiling. The building seems old, but everything is new and clean and modern. Our room was clean and quiet and very comfortable. It had a king bed with plenty of pillows, a large... More 

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Fort Myers, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 17, 2015

We just stayed 7 days at this hotel.room was nice. Breakfast was like most hotels offering free breakfast. The problem we had was the lack of good housekeeping by the staff. Every day the ice bucket wasn't emptied. Every day the coffee maker wasn't serviced. Left coffee grounds in pot, no new coffee left for the next morning. Bathroom sink... More 

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Orlando, Florida
Level Contributor
438 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 249 helpful votes
4 of 5 stars Reviewed July 17, 2015

I was surprised to find lumpy, back-breaking beds in a remodeled Comfort Suites hotel. I spent all night tossing and turning. Everything else was great (furnishings, cleanliness, overall appearance and breakfast). The Internet was a bit slower on the top floor.

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Adelaide, Australia
Level Contributor
225 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed July 16, 2015

We didn't want the hassle of staying in downtown Chicago, so we picked this place. It only takes about 45min to get downtown and there are a few shopping centres within a 10min drive. The room price is very reasonable for the size of the rooms. The hotel is nice and clean and the staff were friendly. We didn't have... More 

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Papillion, Nebraska
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 3, 2015

This hotel served our needs on a recent family weekend trip to Chicago. We were in Lombard for a cheerleading competition and it was only a short trip to downtown Chicago. The hotel was great, clean and the service was great!

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1 review
1 of 5 stars Reviewed May 25, 2015 via mobile

I hate this place, im far from home and already feel unsafe. Staffs lies and limits your wifi and hoggs it all for themselves and not let any of the guests use it. "Oh the internet must be down also maintenence is left for the day." While shes watching movie on the computer on a website behind the desk. :(... More 

Was this review helpful? Yes
A R B, General Manager at Comfort Suites Lombard, responded to this review

Dear Ryan, Thank you for taking the time to place your review of our services. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding internet and staff service. I would like to assure you that we constantly strive to be the best and our excellent ratings on all major websites - Hotels.com, Expedia.com,... More 

Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 12, 2015

My husband stayed the night here just as a stay cation for ourselves. We live not far from the area. The room prices were great. Our suite was very roomy and plush. We slept very well on the bed. The pillows are wonderful! We ate the breakfast and it was also very good. They had chocolate and regular waffles. (which... More 

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Level Contributor
3 reviews
3 of 5 stars Reviewed February 23, 2015

I swayed from my normal brand hotel, to give this place a try for the pool and hot tub. The hotel seemed clean and well enough cared for. The front desk staff was helpful and friendly. However, the first morning there our first shower had lukewarm water and the second was cold. Went to front desk and maintenance did something... More 

Was this review helpful? Yes
A R B, General Manager at Comfort Suites Lombard, responded to this review

Thank you for taking the time to give your review regarding your recent stay at Comfort Suites Lombard - Addison. On behalf of our hotel I offer my apology for water issue the first morning of your stay. This does not happen and should not have happened. We also were caught by surprise and consequently could not offer a valid... More 

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43 photos of this hotel

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Bathroom (1)
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