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Comfort Suites Lombard

2.5 of 5
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530 W North Ave, Lombard, IL 60148
Comfort Suites Lombard
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Ranked #8 of 10 Hotels in Lombard
A recent review
4 of 5 stars reviewed 4 weeks ago
dave l Papillion, Nebraska
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55 Reviews from our TripAdvisor Community

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Traveler rating
    23
    9
    8
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22
7
4
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • All months
    (55)
  • Mar-May only
    (15)
  • Jun-Aug only
    (26)
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    (3)
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Papillion, Nebraska
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel served our needs on a recent family weekend trip to Chicago. We were in Lombard for a cheerleading competition and it was only a short trip to downtown Chicago. The hotel was great, clean and the service was great!

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1 review
1 of 5 stars Reviewed May 25, 2015 via mobile

I hate this place, im far from home and already feel unsafe. Staffs lies and limits your wifi and hoggs it all for themselves and not let any of the guests use it. "Oh the internet must be down also maintenence is left for the day." While shes watching movie on the computer on a website behind the desk. :(... More 

Was this review helpful? Yes
A R B, General Manager at Comfort Suites Lombard, responded to this review

Dear Ryan, Thank you for taking the time to place your review of our services. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding internet and staff service. I would like to assure you that we constantly strive to be the best and our excellent ratings on all major websites - Hotels.com, Expedia.com,... More 

Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 12, 2015

My husband stayed the night here just as a stay cation for ourselves. We live not far from the area. The room prices were great. Our suite was very roomy and plush. We slept very well on the bed. The pillows are wonderful! We ate the breakfast and it was also very good. They had chocolate and regular waffles. (which... More 

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Level Contributor
3 reviews
3 of 5 stars Reviewed February 23, 2015

I swayed from my normal brand hotel, to give this place a try for the pool and hot tub. The hotel seemed clean and well enough cared for. The front desk staff was helpful and friendly. However, the first morning there our first shower had lukewarm water and the second was cold. Went to front desk and maintenance did something... More 

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A R B, General Manager at Comfort Suites Lombard, responded to this review

Thank you for taking the time to give your review regarding your recent stay at Comfort Suites Lombard - Addison. On behalf of our hotel I offer my apology for water issue the first morning of your stay. This does not happen and should not have happened. We also were caught by surprise and consequently could not offer a valid... More 

Wisconsin
Level Contributor
2 reviews
5 of 5 stars Reviewed October 8, 2014

We have stayed numerous times at this hotel and have always found the rooms to be very clean, comfortable and inviting, however with recent renovations we are delighted to say they are now even more pleasant. The lobby and breakfast areas were also receiving makeovers during our stay. We're happy to say that the one thing remaining the same is... More 

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A R B, Manager at Comfort Suites Lombard, responded to this review

Thank you for your review! It is always encouraging to receive positive feedback from a guest! We are very happy that we are your preferred choice in accommodations while visiting the area - our $1 million renovation was completed in November, and we would love to see you again soon - even if it's just a quick tour of the... More 

Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed August 28, 2014

My family stayed at this hotel for 3 nights for a Little League state baseball tourney in Brookfield,IL. They were remodeling several rooms which really wasn't to much of a problem. The newer remodeled rooms were decent but the bathrooms were still kind of dated. The hotel gave us a great price since we had 15 rooms for 3 nights.... More 

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A R B, Manager at Comfort Suites Lombard, responded to this review

Thank you for your review! It's always a pleasure to receive positive feedback and helpful insights from a guest. We completed our $1 million dollar renovation in November and are always continually striving to add value to guest's experiences! We would love to see you again soon - even for just a quick tour of the property! More 

Knoxville, Tennessee
Level Contributor
66 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 19, 2014

I am writing this to tell everyone how nice the staff was to me. I was stranded in Chicago after missing my flight to TN. United put me up here for the evening. The gentlemen were very nice and helpful. They took the time to ask how I was doing and asked if I had questions. The room was clean... More 

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A R B, General Manager at Comfort Suites Lombard, responded to this review

Thank you for taking the time to appreciate the staff and their service. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, ARB General Manager More 

Chicago, Illinois
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 23, 2014

Before I book a room at any hotel, anywhere, in any country, at any time, I read reviews on this and other sources. I travel 70% to 80% of my time and check things out for my own defense. This property has mixed reviews here and elsewhere. Here is my experience. The check in was seamless and had my keys... More 

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A R B, General Manager at Comfort Suites Lombard, responded to this review

Thank you for review fo our hotel. I have shared your comments with our staff which was a great source of encourgement for them. We take pride in our hotel and the service we provide to our guests. We are glade you enjoyed your stay. We look forward to your next visit and assure you of our best service and... More 

waterloo
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed June 19, 2014

I was recently put up here by O'Hare airport when I missed a connection. The hotel is not fancy, but I have to say the staff are very kind and very helpful. The airport had misplaced my luggage so I had no toiletries but the staff provided me with a complimentary toothbrush, toothpaste and deodorant. A very nice touch :)... More 

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A R B, General Manager at Comfort Suites Lombard, responded to this review

Thank you for your comments. We are renovating our All Suite Hotel and shortly the final product will be an upscale facility for our guests. We hope you would come and stay with us again and we assure you of all round excellent service, facility and great experience. More 

Pagosa Springs, Colorado
Level Contributor
188 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
4 of 5 stars Reviewed June 18, 2014

We founds the rooms very nice and it was pleasant having two rooms in the suite. It is an excellent place for your money. Breakfast had good selection. We will stay again when in the area. Great little grocery just down the street for snacks and several restaurants..

Was this review helpful? Yes
A R B, General Manager at Comfort Suites Lombard, responded to this review

Tank you for your kind comments.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

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