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Hyatt Place Chicago/Lombard

3.0 of 5
2340 South Fountain Square Drive, Lombard, IL 60148
Hotel amenities
Hyatt Place Chicago/Lombard
Ranked #2 of 10 hotels in Lombard
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149 reviews from our community

    Trip type
Traveler rating
    77
    48
    14
    8
    2
Date Rating
Sunnyvale, California
Top Contributor
115 reviews 115 reviews
7 hotel reviews
Reviews in 26 cities Reviews in 26 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed May 7, 2013 via mobile

I recently stayed here on business. Very friendly, warm and accommodating staff who were eager to chat if you wanted to. Nice lobby with WiFi and TVs if you want to work there. Free breakfast each day with nice selection of food. Starbucks coffee and large assortment of drinks, wine, and beer. Pre-made salads, sandwiches, desserts, and tasty cookies they... More

Was this review helpful? Yes
HPLGM, Director of Sales at Hyatt Place Chicago/Lombard, responded to this review
May 10, 2013

Dear Valued Guest, Thank you so much for your wonderful comments and feedback. We appreciate you taking the time to share your experience with our future guests. We hope to see you again next time you visit the Chicagoland area. Sincerely, Michelle Seamon Director of Sales More

Wheaton, Illinois
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 4, 2013

Definitely a boutique-feel hotel in a convenient location for a very reasonable price. I was undecided, but when the rate for a Friday night stay dropped $20 from Tues pm to Wed pm, that was enough to sell me. Rooms clean and comfortable, and overall, nicely appointed with stylish lighting, furnishings, etc. Love the wet bar and mini fridge, and... More

Was this review helpful? Yes
HPLGM, Director of Sales at Hyatt Place Chicago/Lombard, responded to this review
May 10, 2013

Dear Valued Guest, Thank you for taking the time to review our hotel. Your feedback is truly valuable to the success of our hotel. We share our responses with all departments. It is very important they see exactly what areas they do a great job with; as well as areas they may need to tweak or make some adjustments to.... More

Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 22, 2013

The hotel, was clean, room was clean, the bedding was clean , the bathroom was very clean, the staff was friendly and very courteous. The breakfast area was clean and the food was great and there was an excellent choice of food to choose from. My only problem was I had a room as you exit the elevator, there was... More

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HPLGM, Director of Sales at Hyatt Place Chicago/Lombard, responded to this review
April 29, 2013

Dear Valued Guest, It is always wonderful to hear how much our guests enjoy their stay with us. Thank you for the recommendation as a great place to stay and for sharing your feedback with us. Sincerely, Michelle Seamon Director of Sales More

1 review
3 of 5 stars Reviewed April 14, 2013 via mobile

The hotel staff is very friendly and accommodating. The rooms are well kept and the beds are very comfortable, although slightly small. I gave this hotel three starts because of the paper thin walls, every time someone closes a door outside you will be able to hear it, every time someone flushes the toilet in the room above you, you... More

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HPLGM, Director of Sales at Hyatt Place Chicago/Lombard, responded to this review
April 29, 2013

Dear Valued Guest, Thank you for taking the time to offer your feedback; as it is important to the success of the hotel. We pride ourselves on providing an exceptional stay. Please accept my apology for not having a peaceful quiet night away. Kindly contact me on you next visit. I t would be my pleasure to personally make arrangements... More

San Jose, California, United States
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 8, 2013

I have stayed here twice now and just love it! It's small so it's very comfortable for my 2 kids who feel like they're just staying in a really big house. The entrance/lobby is cozy and comfortable, modern and clean, and the staff is super friendly. They have a food/snack bar and regular bar att'd to the front desk so... More

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HPLGM, Director of Sales at Hyatt Place Chicago/Lombard, responded to this review
April 29, 2013

Dear Nicki B, We appreciate you taking the time review the Hyatt Place Lombard. I am pleased to hear how much you enjoyed the hotel and will share all of your feedback with our entire staff. Thank you for allowing us the opportunity to earn your business, I hope you will stay with us again in the future. Sincerely, Michelle... More

Cedar Rapids, Iowa
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed April 8, 2013

While this hotel was what I expected in terms of decor, amenities and comfort it ended up falling short. We had a double queen. The room was a little small but the bathroom was TINY! Perhaps the small size of the bathroom made it difficult for staff to clean. It smelled of urine and I found it to be dirty... More

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HPLGM, Director of Sales at Hyatt Place Chicago/Lombard, responded to this review
April 29, 2013

Dear Valued Guest, Thank you for taking the time to share your experiences; your feedback is very important to us. I am very glad you felt the staff was both friendly and responsive and my sincerest apologies for the cleanliness of your room. I have shared your comments with our housekeeping staff as well as the rest of our staff.... More

Chicago
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 8, 2013

Hyatt Place Chicago/Lombard is 24 miles plus west of downtown. But is very economical either to drive in to Chicago or take Metra Train from downtown Downers Grove. Spend the day touring Chicago, but stay here to save a ton of money in a save and fun area. But you will need a car and a map. There are plenty... More

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HPLGM, Director of Sales at Hyatt Place Chicago/Lombard, responded to this review
April 29, 2013

Dear Valued Guest, Thank you for sharing your experience at the Hyatt Place Lombard with Trip Advisor. I am pleased you found the room size impressive as well as the cost. Your feedback is important to us and will be shared with our entire staff. Thank you again for sharing and I hope you will choose to stay with us... More

Green Bay, WI
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 28, 2013

Stayed for just one night while in the Chicago area to see a Bulls game at the United Center and tour Wheaton College the next morning. Our requirements when searching for a hotel was that it had to be close enough to both, have free parking, breakfast and internet. This property met all those requirements but our expectations were exceeded.... More

Was this review helpful? Yes
HPLGM, Director of Sales at Hyatt Place Chicago/Lombard, responded to this review
April 4, 2013

Dear Valued Guest, Thank you for taking the time review our hotel and to offer your feedback and compliments about all of our services and amenities. Hyatt Place being a relatively newer brand within the Hyatt family was created to provide a new hotel experience designed with today’s travelers in mind. It truly becomes apparent after reading your review that... More

Decatur, Illinois
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 18, 2013

The location of Hyatt Place Chicago/Lombard is perfect! - About 25 minutes from down town (give or take a few minutes by traffic patterns). Shopping and restaurants very close and easily accessible. The room is spacious - clean and quite. We had a king bed and then with the sectional sofa (which is a pull out bed) - perfect for... More

Was this review helpful? Yes
HPLGM, Director of Sales at Hyatt Place Chicago/Lombard, responded to this review
April 4, 2013

Dear Valued Guest, Thank you for taking the time to review our hotel. We truly appreciate all of the feedback you provided and share all of our reviews with our entire staff. I also want to thank you for letting our future guests know exactly how convenient we are located to both downtown and to all the shopping and restaurants... More

Shanghai, China
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 7, 2013

Stayed at this hotel for two weeks for recent business trip to Chicago. After reading some of the reviews, I did not have high expectations. After two long flights (20 hours), I was very pleased with the checkin. The staff was very helpful. Put me in a larger room which made things a great deal better. Hotel very clean, room... More

Was this review helpful? Yes 1
See 2 more reviews by Pat P for Lombard
HPLGM, Director of Sales at Hyatt Place Chicago/Lombard, responded to this review
March 25, 2013

Dear Valued Guest, Thank you for taking the time to review the Hyatt Place Lombard. It is always wonderful to hear how much a guest enjoyed their stay with us. I will be sure to share all your positive comments with our staff. I know the housekeepers will be very happy to hear that you noticed their hard work. I... More

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Additional Information about Hyatt Place Chicago/Lombard

Address: 2340 South Fountain Square Drive, Lombard, IL 60148
Region: United States > Illinois > DuPage County > Lombard
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Lombard
#4 Business Hotels in Lombard
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Hyatt Place is an exciting and innovative new select service hotel offering more of what is important to today's travelers. Our guests enjoy a spacious guestroom with a 40" high-definition flat panel TV, our signature Hyatt Grand Bed, a plush Cozy Corner oversized sofa sleeper that is separated from the sleeping area, and complimentary high-speed Wi-Fi internet access throughout the hotel. All rooms include a complimentary breakfast featuring our signature AM Skillet breakfast, use of the indoor pool, 24 hour exercise facility and we also have shuttle service 7 days a week within a 5 mile radius of the hotel based on availability. We do accept pets, but there is a fee involved. ... more   less 
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Also Known As:
Hyatt Place Chicago/Lombard Hotel Lombard
Hyatt Place Chicago/Lombard Hotel
Hyatt Place Chicago Lombard
Hyatt Place Lombard
Hyatt Lombard
Lombard Hyatt

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Hyatt Place Chicago/Lombard
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